RDS Users unable to pin explorer to taskbar

Hi,
I have a problem with pinning Windows Explorer to the taskbar in Windows Server 2012 R2 (also had this problem on 2012, before R2). Only users experience this issue, the administrator can pin explorer just fine.
For users the pin options just isn't there:
When I create a new shortcut to explorer in "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\System Tools" I am able to pin this one. But using this pinned shotcut to open explorer creates a new item on the taskbar.
Any help would be appreciated.
Regards,
Roel

Hi,
Thanks for your comment.
Yeah, you can check the GPO setting as suggested by armin; whether it’s blocking the user to pin\unpin program to taskbar. Can you let us know the situation for that part? You can find the GPO setting on below mention path.
User configuration\Administrative Templates\Start Menu and Taskbar
In addition, please check below steps, might helpful in your case:
1.  Log onto the RDS as a user and pin the items to the start bar that you would like all the users to get pinned when they log in.
2.  Go the the following registry key and export it.
     HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Taskband
3.  Go to the following location and copy the shortcut files.
     C:\Users\(user-name)\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
4.  Paste these items in the default user directory, if the directory doesn’t exist then create it.
    C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
5.  Convert the .reg file to a .xml file for easy importation into Group Policy. I found this website to be a easy free option http://colonelpanic.zzl.org/reg2gpp/
6.  Drag the .xml file into Group Policy and apply whatever settings are required. I set mine to apply once and set item level targeting so only certain users got certain shortcuts.
7.  Log in with a fresh profile and you should now have the pinned applications you pinned in step 1.
Source:
Server 2012 RDS pin applications to taskbar with group policy
Hope it helps!
Thanks.
Dharmesh Solanki

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