Re-assign ticket issue to other user.

Dear support team,
I have a problem related to the Assignee in Help Desk. I want to do Re-assign the ticket to other user, but I don't know how to re-assign or how Admin assign a ticket to a user(In case we did not assign to user when we post the ticket.)
Please help me. Thanks you
Stay tune,
This topic first appeared in the Spiceworks Community

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I've hit a (for me) unexplainable problem;
Situation:
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A wouldn't give access WITH GRANT OPTION to B if B wasn't trusted to
propagate to other users, but what if he isn't?
I'm not saying WITH GRANT OPTION is bad, it's actually very useful in
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When A grants SELECT on a table to B what they are granting is permission for B and B only to see that data. If B wants a third user C to view A's data there are two options:
(1) B asks A to explictly grant SELECT to C
(2) B asks A to grant them SELECT WITH GRANT OPTION
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SQL> conn a/a
Connected.
SQL> grant select on t to b with grant option
2 /
Grant succeeded.
SQL> grant select on t to c
2 /
Grant succeeded.
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Connected.
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2 /
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Connected.
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2 /
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         3 C
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Connected.
SQL> revoke select on t from b
2 /
Revoke succeeded.
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2 /
select * from b.v
ERROR at line 1:
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2 /
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2 /
select * from b.v
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2 /
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         1 A
         2 B
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Blog : http://radiofreetooting.blogspot.com/

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Current design is to assign a work item to all the provisioners (like Multi approval) and once a provisioner assigns the request to himself then the corresponding work item will be taken out from other provisioners approval queue. These provisioners login to end user page of Sun IDM to access their approval queue as only the end user page is SSO enabled.
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Hi,
There is a option to find and get other user's workitems. Please check the attestation and remediation tab. Use the form portion from attestation page and add it in the Work item list form. This will enable to the user to search for another user's workiteams and assign it to him/her manually. (The user needs to be assigned proper admin rights)
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Any workaround also would help

Hi Glen,
I am trying to use ExtendedPropertyType and put in UpdaterItemType as in this code as below. Although it is not updating the Owner
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I have tried it both by Propertyname and PropertyID. Although new custom property's canbe
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pathExtended.PropertyIdSpecified = true;
//pathExtended.PropertyName = "Owner";
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ciSetAT.ExtendedProperty[0] = new ExtendedPropertyType();
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Hi,
I have created 4 users (User1, User2, User3, User4) and 2 groups (Group1 and Group2)
User1 is the Group1 owner and User2 is a member of Group1
User3 is the Group2 owner and User4 is a member of Group2
I have made both groups private.
I have given User2 manage privilege on a portal page and have logged in as User2 and edited the page.
When User2 tries to Grant access to the page, they can see all the users in the OID ie User1, User3, User4, Portal etc
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Hi,
I am new to using EWS managed APIs.
Following is the issue:
1. I am using a service account e.g. [email protected]. This user is a global administrator and also has ApplicationImpersonation role assigned. (Sign into Online Office 365 account -> Admin -> select "Exchange" tab- > select Permissions
on the left panel -> create an impersonation role -> assign ApplicationImpersonation in Roles: and [email protected] in Members: -> Click on save)
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            ImpersonatedUserId impersonatedUserId =
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4. It was working fine till yesterday afternoon. Suddenly, it started throwing an exception "Access is denied. Check credentials and try again." Whenever I try to
update that event.
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            CalendarView cv = new CalendarView(DateTime.Now, DateTime.Now.AddDays(30));
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                                masterItem.Body = masterItem.Body.Text + "\nUpdated Body Info:
xxxxxxxxxxxx";
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Any help is appreciated.
Thanks

Your logic doesn't sound correct here eg
2. Create a calendar item by other user for e.g. [email protected], and invite an attendee - [email protected]
3. In a c# program, I connect to EWS service using a service account - [email protected], fetch its calendar events. If organizer of an event is some other user - [email protected] then
I use impersonation in the following way to update the calendar event/item properties- subject, body text etc.
When your connecting to [email protected] mailbox the only user that can make changes to items within
abccalendar is abc (or ABC's delegates). If your impersonating the Organizer of the appointment pqr that wouldn't work unless the organizer had rights to abc's calendar. If you want to make updates to a calendar
appointment like that you should connect to the Organizers mailbox first update the original, send updates and then accept the updates.
When you impersonate your impersonating the security context of the Mailbox your impersonating so its the same a logging on as that user in OWA or Outlook.
Cheers
Glen

HR Authorization issue for specfic User

Dear all,
One of the HR user , he can run payroll on particular site ,
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For example pls check below detail i have tried my user id and system has shows below details of the user (below details is one of the store user ).
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Kindly suggest to resolve the issue
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Edited by: satheesh0812 on Dec 17, 2010 9:29 AM

Dear all,
I dont thing so there is no issue with Role ,only issue with Structure Auth..
Becoz pls check below Authorization Object.
Changed    HR: Master Data
Authorization level            E, M, R, W
Infotype                       *
Personnel Area                 *
Employee Group                 *
Employee Subgroup              *
Subtype                        *
Organizational Key             20000156, 20000157, 20000201
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Auth profile              Auth.Profile name
CTHR_CHENNAI     CTHR_Chen
Auth profile             No Plan Vers Obj Type   Object I         Maint Eval.path Status vec
CTHR_CHENNAI     1     01               O                   20000156              O-S-P     12
CTHR_CHENNAI     2     01               O                  20000157             O-S-P     12
CTHR_CHENNAI     3     01               O                  20000201            O-S-P     12
In OOSB details
IN OOSB I have assigned Authorization profile to UserXXX, user can see all employee details in PA30 except one employee details , can
User name Autho.profile                           Start date        End date            Exclustion Display Objects
XXXX          CTHR_CHENNAI                     01.01.2005     31.12.9999
If i give Autho.profile --> all instead of CTHR_CHENNAI ..
HR executive can able see all employee details in PA30 ...
Let me know where exactly issue is there ...
Kindly suggest...

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Is there a restriction on the visibility of Data Upload Summary for data uploads carried out with one User id to other users in SPM? A similar behaviour is observed for other screens within the Data upload workbench.
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Re-assign ticket issue to other user.

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