Re-downloaded iTunes I now get mssgs on MANY songs"this comp not authorised to play song name ......etc."

During pc upgrades Vista to W7 iTunes disappeared.  Re-downloaded iTunes I now get mssgs on MANY songs "this comp not authorised to play <song name>......etc."  I don't know password & the email address (apple id) I no longer have.  So how do I remedy this please?

As I understand it all iTunes purchases are permanently tied to the AppleID that purchased them. The email address & password combination should remain valid even if you no longer have access to the email address used to set up the account. I had hoped that if you provided both your current and former email addresses using that form, the support team would have been able to confirm your right to the older account and guide you on how to reset the password for it.
If I understand you correctly all of the songs you have in the library now were downloaded with your current Apple ID, but that download has included the older purchases. Odd that they would download, but then not play. In some cases downloads can be corrupted and this can show as an authorisation problem, so it might be worth deleting a sample track, not hiding from iTunes in the cloud, closing iTunes, reopening, then redownloading. Assuming that doesn't help contact iTunes Store support and explain your issue in detail. https://www.apple.com/support/itunes/contact/
For the future see Backup your iTunes for Windows library with SyncToy and make sure your iTunes library and other important data is backed up routinely. That way a drive failure or Windows upgrade won't wipe out your data.
tt2

Similar Messages

  • When i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

    when i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

    Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • When downloading itunes software i get an error message:'apple apllication support not found"

    when downloading itunes software i get an error message:'apple application support not found'...error2 (windows error2)

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application, won't install normally.
    tt2

  • TS3212 I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again."  Anyone know what i need to do to get it downloaded?

    I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again."  Anyone know what i need to do to get it downloaded?

    b noir
    I have a very similar problem.  I am running a new install of Windows 8.1.  When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
    ^^^^^^^^^^^^^^^^^^^^^
    Apple Application Support was not found.
    Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
    Error 2
    ^^^^^^^^^^^^^^^^^^^^^^
    Apple Application Support was not found.
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
    Error 2 (Windows error 2)
    ^^^^^^^^^^^^^^^^^^^^^^
    I've followed the instructions given in this post:
      download/install WinRAR
      extract iTunes64Setup
      double click AppleApplicationSupport.msi
    When I run AppleApplicationSupport.msi, I receive the following error:
    ^^^^^^^^^^^^^^^^^^^^^^
    !   C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
    ^^^^^^^^^^^^^^^^^^^^^^
    Any ideas?

  • HT1926 When downloading iTunes I keep getting the message about Apple Mobile Device not found or something like that?

    I keep having issues trying to get itunes installed. I did the recent update and it kept telling me a file was missing. I then uninstalled the whole program. And now when I'm trying to install it. It is telling me something about an error with Apple Mobile Device or Support.

    Hi ALCNYC
    Thanks for using Apple Support Communities.  It sounds like you may need to restart the Apple Mobile Device Service.  This article has instructions for doing this:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • Updated my ATV2 & now get message telling me my ATV is not authorized to play this content

    This is a HD movie rented from iTunes on my iPad. Why won't it play?

    Several people have had this problem. Log out and back in on homesharin on both the TV and computer. if that doesn't work try restarting the ipad, ATV, and computer.
    Last resort is to contact apple and submit a bug report
    http://www.apple.com/feedback/appletv.html

  • How can I download itunes when I get the following errors...have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up..ituneshelper did not install correctly error 7

    How can I download itunes when I get the following errors  ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
    This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
    Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
    Any help greatly appreciated.
    billymac

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (If this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • HT204291 My Apple TV is stating that it is not authorised to play the content on my computer's iTunes

    Downloaded some renatls for iTunes on my MacBook Air and wanted to watch these via my 2nd Gen Apple TV and get a warning message that it is not authorised to play the content???

    Hi
    Thanks for helping and I tried this but I am only allow to de-authorise once a year and I have already done this once and now cannot do it again until Sept 2012

  • HT1923 I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

    I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

    Let's try a repair install of iTunes first.
    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
    Can you launch your iTunes now?

  • Why do I have to connect my ipad(4th gen) to my laptop to download apps? I downloaded some yesterday, but now they just say waiting. If I connect to ITunes, I can get them through that. I am not using cellular data, just through wifi.

    Why do I have to connect my ipad(4th gen) to my laptop to download apps? I downloaded some yesterday, but now they just say waiting. If I connect to ITunes, I can get them through that. I am not using cellular data, just through wifi.
    Any ideas greatly appreciated, it will save me a journey to the apple store

    I have now solved it. I signed out of my iTunes account and then held down both the power buttons until the apple appeared. When I signed back in it started downloading.

  • Updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

    updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

    hello!
    i have a similiar problem:
    i upgraded my mac from 10.6.8 to 10.7.something recently, but i did NOT update itunes, still running version 10.4.1. now i wanted to open itunes but it tells me, that my iTunes Library.itl was created by a newer version of iTunes - which i never used!
    its annoying since i dont want to be forced to download a 720MB pckage of itunes every month - even more so, if the system start "lying" to me.
    or is it another problem? anyone got the same? any solution? maybe an erratic prompt?
    thanks, florian

  • Hi, I updated my version of iTunes and now get the error "The program can't start because MSVCR80.dll is missing from your computer".

    Hi, I hope some one can help as I updated my version of iTunes and now get the error "The program can't start because MSVCR80.dll is missing from your computer". I understand that I need to delete and reinstall iTunes but all of my music has been uploaded from CD's and I'd like to know if these are safe if I delete iTunes of if they too will be deleted. I have over 1300 songs so this is a big question for me.  Many thanks.

    Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
    First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
    http://www.apple.com/itunes/download/
    If you still get the errors after that, try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Updated itunes and now get the following message. this copy of itunes is corrupted or not installed correctly. please reinstall

    updated itunes and now get the following message.
    this copy of itunes is corrupted or not installed correctly. please reinstall
    what has caused this?
    in my downloads folder i have itunes64Setup.exe do I just run this ?
    or will this overwrite my existing data and I'll have to set up my library from scratch.
    as its an ipod classic with 120 Gb of data i'd rather not have to set it up all again

    Hello barbeedawg,
    Thanks for using Apple Support Communities.
    I'd like you to please follow the steps in the article below to first remove all instances of iTunes and its associated files, and then reinstall iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Take care,
    Alex H.

  • Trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas

    trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas

    Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
    http://www.apple.com/itunes/download/
    Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
    Does that go through any better for you?

  • I have added a work colleague to my family's members on iCloud so we can share the calendar for work appointments. However whe heakes purchases on iTunes I now get charged. How can I stop this happening?

    ive added my work coleague to my iCloud account so we can share the calendar on our I-phones for work appointments. when he makes a purchase on iTunes i now get charged though so how do I stop this from happening? also can I just share only work appointments or do i have to share the whole calendar with him? Can I select what he sees?

    Hi Frantic503,
    Welcome to the Apple Support Communities!
    When you are the Family Sharing organizer, purchases are billed to your account unless the family member making purchases has an iTunes Gift Card or iTunes credit on their account. The attached article has more information on how this process works. 
    Family Sharing - Apple Support
    What I may suggest in your situation would be to discontinue the Family Sharing and use iCloud calendar sharing. Using this method keeps your accounts separate but allows you to still share your calendar. 
    iCloud: Share a calendar with others
    Have a great day,
    Joe

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