Re-installing adobe package after refreshing windows

i had to refresh my computer and now when i try to install my masters package again, it wont allow me to use the serial number? what can i do?

Pat, this seems helpful. I have refreshed my comp (Windows 8, Office 2007), and cannot find my purchased LR and PS software.
And I have no clue what my serial number is.
Could you walk me through this one?
Cheers

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