Re: pattern for persistance management: the solution?

Thanks to Forte France consulting group and Marc Sonnet (Forte
France), here is one solution for our problem.
We don't have test it yet but this seems pretty good.
thanks for all your replies,
Corinne Barbat
____________________________ Séparateur Réponse ________________________________
Objet : Re: Bloated clients (was: pattern for persistance management
Auteur : [email protected] à _INTERNET
Date : 23/10/98 00:41
Geoff,
Fromhat I've understood of Forte's partitioning behaviour, the only
way to get rid of b, c, d and e Projects from the client partition is by
deploying them as a shared library and having the Client dynamically
load them at run-time. Any other way, including creating a complex
structure of interfaces to avoid the client referencing the other
projects directly, or even deploying the Server projects as another
Application, will not prevent these projects from being included in the
Client Partition.
The problem I guess is that when we think along the lines of components
we immediately associate them with Service Objects. Clearly, it's the
Project and not the SO which can be classified as a component in Forte.
The questions I have is : Now that we know how Forte's Partioning
mechanism works, would it significantly impact the way we partition our
Apps ? I'm not so sure.
Eric
----Original Message Follows----
Date: Thu, 22 Oct 1998 14:52:29 -0400
From: Geoff Puterbaugh <[email protected]>
To: [email protected]
Subject: Bloated clients (was: pattern for persistance management)
Reply-To: Geoff Puterbaugh <[email protected]>
This topic is of keen interest to me as well. At my customer's
urging, I wrote a little test application spread across
four or five projects, each supplying the next..
a << b << c << d << e
The projects b,c,d, and e each contain a class and a service
object based on that class. I partitioned it (a client
partition and four server partitions for b c d e) and made
a distribution. Then I looked at the client partition
and discovered b c d e were projects for it!
If you code-generate this and run fcompile, you will see
that all the code for all the projects in the entire chain
of supplier projects winds up in the client partition.
To be clear about this, if project e contains a class X,
you will see the source code for X.init and all other
X methods in the client partition.
This appears to be the default behavior, and the open
question is how to change the default behavior, if that
can be done.
All my best,
Geoff
P.S. If e uses GenericDBMS as a supplier, it will show up
in the client too. Of course!
This is at least my understanding as of today.
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
Get Your Private, Free Email at http://www.hotmail.com
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

Similar Messages

How to schedule a workflow for recurring executions: The solution

Scheduling a workflow for recurring execution has been long awaited in WFA, perhaps from 2.0 time. The following document shows how to get it done. I've also explained the logic behind it. It’s very simple to use, meets every requirement which one can have from a scheduler and of course highly flexible. Let's go!! The Real stuff. What is this? Is this actually a scheduler? No. This is actually a command in your workflow, but a special 'magical' command. This 'magical' command logic is built using the answers for the following questions: Can a workflow be scheduled for a delayed execution in a future time? Yes, but only one execution instance. If you want the next execution, execute the workflow again providing the same set of inputs and the execution date/time.During workflow execution, can a command inside a workflow get to know what is the name of the workflow? YesDuring workflow execution, can the command know what is the job execution id? YesIs there any programmatic interface available to know what are the user input provided or a particular job execution? YesCan a command inside a workflow trigger another workflow? Yes.Can a command inside the same workflow trigger itself? Absolutely yes. I've ticked all boxes needed to build such a solution. The solution is to make the workflow a smart workflow, so smart that it can schedule itself for the next execution. It no longer needs any other task scheduler to tigger it. WFA provides a large set of REST APIs for other 3rd part SW integration. But I also can make good use of these APIs to make smart workflows. I have always believed that WFA should not only be seen as a framework for automating Storage boxes or server, but just about any task( inside a computer of course) which is done manually. WFA is an awesome product indeed. So this is a command called "Workflow Scheduler" which you can put in your workflow as another command. Prerequisites: You need PowerShell 3.0 on your WFA server. I certainly could have done it for PoSH2.0 as well, but life for web interfaces using PowerShell is so much easier with Posh3.0. Posh3.0 is a big jump from 2.0. WFA is fully supported to work on Posh3.0. Its available by default in Win2012, Win2008 can be upgraded, Win2003 users can't use it. Add credentials of a WFA Admin/Architect in you WFA itself with Name/IP: localhost Match: ExactType: OtherName/IP: localhostUsername: <WFA Admin/Architect Username>Password: <User Password> 3. Minimum WFA version 2.2. This is only needed for Importing the dar. I've provided the command code in text too. The command code is the real deal. How to use it? If you have a workflow which you want for recurring executions, just add this command "Workflow Scheduler" in it. The command takes parameters for the workflow execution intervals. For example minsInterval for executing this workflow every x minutes, or daysInterval for executing the workflow etc.Now just like a normal workflow execution execute this workflow deciding what is the trigger time. Example: Suppose you want the execution every day at 10:00 PM.So provide daysInterval = 1 And execute the workflow for a delayed execution at 10:00 PM. You can pick the day to start as you wish. The workflow will execute at 10:00 PM and when this execution reaches our magical command "workflow scheduler", this command will trigger the same workflow with same set of inputs for the next execution at 10:00 PM tomorrow. And so on an so forth. I’ve attached a very simple example workflow here to help you understand. An Example of a workflow scheduled for recurring execution Daily at 11:30 PM starting 10-March-2015 How to stop/suspend this recurring execution? Easy. You just abort the next scheduled job execution in Execution=> Execution Status. The cycle will stop. How to resume it? Easy again. Just resume the same aborted job. The cycle restarts. Can I change the schedule execution time? Yes. After aborting the current execution, you can resume the same workflow at a new time. Execution interval can't be modified as you can't change the command parameters. But the recurring execution now can occur at a new time. Where or which position to place this “workflow scheduler” command in your workflow? At the beginning ? At the end? Or somewhere in the middle. This completely depends on your choice. See some below cases. You don't want the next job execution scheduling to happen if any of the commands in my current workflow execution fails: Put command “workflow scheduler” in the end. It will trigger the schedule of the next job execution only when all real original commands of your workflow have passed. else not. You want continuous job executions irrespective of the workflow command failures: Put it in the beginning. It will trigger the schedule for next execution before any of the actual command begin executing. You want an approval before the next execution job is scheduled: Add an approval point before the comamnd. So it’s all left to you. Can an operator decide the execution schedule? Yes, but which workflows will be available to him/her for this recurring execution will have to be decided by the designer. This is a good thing to have as it serves for access control in a way. The Architect/Admin can now restrict which workflow can be put for recurring executions. Operators can’t execute just any workflow available to him for automatic recurring execution. And the workflow designer can also choose which scheduling parameter is to be made a variable for the operator. For example the designer want the operator to schedule a given workflow only for weeks Interval and not months or days i.e. he/she can only chose to schedule for weekly, biweekly etc. executions and nothing else. For this the designer can define a User-Input variable only for weeksInterval parameter. It’s Done. You want workflow execution to be scheduled either for daily or once in 2 days but not any other. You can restrict this. Or he/she wants to give full freedom to the operator make his/her own decision about scheduling, he defined user-input variable for all scheduling parameters. The workflow designer wants weekly schedule but the day should not be a weekday: You can even do this. Is this flexible enough for my requirements? I’ve attached the very command code. You can modify the command as per your requirements. Suppose you want daily execution of a certain workflow at 10:00 PM but skip a day of execution if the day is a Monday. Modify the code check for the day and add another day if it’s a Monday. Its posh code and highly readable. So you can see how this can be used in a variety of ways. This is the beauty of a programmatic solution. Its highly flexible, it allows users to design solution based on their requirements. Flexibility is the heart & soul of WFA. Thats why I like it. I have a workflow but I don't want to modify it by adding a new command in it. Can I still use this solution? Yes but with WFA 3.0 on wards. WFA3.0 allows to create modular workflows. Create a parent workflow with you actual workflow as a child workflow in it. Add our “workflow scheduler” command too. So now you don't need to touch your existing workflow. I've attached a workflow example here. Have fun!! sinhaa

Providing a new version 1.1.0 of the command "WFA Schedular" Changes made: Added conditional String Representation based on the Scheduling parameter provided. Provided check for the right number of parameters passed into the command.Added a new parameter "Expiry Date" to automatically stop the recurring execution upon expiry.Check for Posh3.0 version in code.Have Fun!! sinhaa Below example for:Schedule a workflow for recurring execution every alternate day i.e. once in 2 days at 10:30 PM starting 06-Jul-2015 (Today's date is 02-Jul-2015) . The recurring workflow execution should expire on 31-Dec-2015 and stop.

Skype for Business - Manage the .msi but not Users...

We are considering deploying Skype for Business across our large, international organization. Two questions:
Can we disable the File Transfer function in the .msi we push out to everyone? Our concern is data leakage of confidential information.
Our central IT shared services group wants to manage the configuration and deployment of the .msi but not be tasked with managing everyone's Skype accounts and billing/funding issues. Does Skype account creation and funding of those accounts remain with the individual Skype user when Skype for Business is used?
Thanks for your help.

Hi,
From your description above, did you use Lync 2013 basic version?
Please check if Windows 7 update to the latest version firstly.
As Holger Bunkradt said above, please try to install the update manually.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

How to use multiple patterns for masking/format the input text

Hi All,
I am using Jdeveloper 11.1.1.5 and i have a requirement where i need to format my input Text value in these below patterns:-
Format
Example
AA9A 9AA
EC1A 1BB
A9A 9AA
W1A 1HQ
A9 9AA
M1 1AA
B33 8TH
A99 9AA
AA9 9AA
CR2 6XH
DN55 1PT
AA99 9AA
For Example :- If user puts value as EC1A1BB, it should automatically changed to EC1A 1BB
if user puts value as W1A1HQ, it should be automatically changed to W1A 1HQ and so on..
If it could have been one format , i might have followed this :- https://blogs.oracle.com/jdevotnharvest/entry/get_social_security_numbers_right
But for multiple patterns i am not able to get through to the proper solution.
Is there any way to achieve this ? Please suggest.
Regards,
Shah

For the validation you should be able to use one regular expression where you add the logical or (|) (check the doc http://docs.oracle.com/javase/6/docs/api/java/util/regex/Pattern.html) between the groups. If none of the patterns matches you have an error.
For the for formatting I'm not sure you can use only one expression.
I suggest to write one method which does the checking on and the formatting may be using an array of patterns to check and iterate the patterns in a loop. Once you found a match you can read the needed format from another array (or an other dimension if you prefer to use a multidimensional array).
Timo

How can I set a default save file for scans using the Solution Center?

Using Windows 7 - 64 bit. HP Photosmart Premuim C-309a All-In-One Printer.
Because of a Windows crash, I had to install a new drive and reload Windows. I also reloaded other software like the HP Solution Center & Drivers. My problem is that I can't find how to set a default folder for my scans. This is NOT mentioned in the user manual but it was originally accomplished by HP Tech Support when the printer was new. Can anyone relate how to set default folders for my scans?
Thanks.
Tango
This question was solved.
View Solution.

Here is a document on how to scan through Windows 7.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03476857
Click either solution center or the icon of the printer on your desktop. Here select "Scanner Actions" (or the analogous selection). When the window pops up from the HP software it should provide you with options for file type (.tiff, .pdf, .jpg) as well as resolution and media size. Here on this page there is also an option for you to go to the advanced options. Using this you can alter the default safe folder.
Let me know if that helps you out!

Re: Bloated clients (was: pattern for persistancemanagement)

Geoff,
From what I've understood of Forte's partitioning behaviour, the only way to get rid of b, c, d and e Projects from the client partition is by
deploying them as a shared library and having the Client dynamically
load them at run-time. Any other way, including creating a complex
structure of interfaces to avoid the client referencing the other
projects directly, or even deploying the Server projects as another
Application, will not prevent these projects from being included in the
Client Partition.
The problem I guess is that when we think along the lines of components
we immediately associate them with Service Objects. Clearly, it's the
Project and not the SO which can be classified as a component in Forte.
The questions I have is : Now that we know how Forte's Partioning
mechanism works, would it significantly impact the way we partition our
Apps ? I'm not so sure.
Eric
----Original Message Follows----
Date: Thu, 22 Oct 1998 14:52:29 -0400
From: Geoff Puterbaugh <[email protected]>
To: [email protected]
Subject: Bloated clients (was: pattern for persistance management)
Reply-To: Geoff Puterbaugh <[email protected]>
This topic is of keen interest to me as well. At my customer's
urging, I wrote a little test application spread across
four or five projects, each supplying the next..
a << b << c << d << e
The projects b,c,d, and e each contain a class and a service
object based on that class. I partitioned it (a client
partition and four server partitions for b c d e) and made
a distribution. Then I looked at the client partition
and discovered b c d e were projects for it!
If you code-generate this and run fcompile, you will see
that all the code for all the projects in the entire chain
of supplier projects winds up in the client partition.
To be clear about this, if project e contains a class X,
you will see the source code for X.init and all other
X methods in the client partition.
This appears to be the default behavior, and the open
question is how to change the default behavior, if that
can be done.
All my best,
Geoff
P.S. If e uses GenericDBMS as a supplier, it will show up
in the client too. Of course!
This is at least my understanding as of today.
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
Get Your Private, Free Email at http://www.hotmail.com
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

Geoff,
From what I've understood of Forte's partitioning behaviour, the only way to get rid of b, c, d and e Projects from the client partition is by
deploying them as a shared library and having the Client dynamically
load them at run-time. Any other way, including creating a complex
structure of interfaces to avoid the client referencing the other
projects directly, or even deploying the Server projects as another
Application, will not prevent these projects from being included in the
Client Partition.
The problem I guess is that when we think along the lines of components
we immediately associate them with Service Objects. Clearly, it's the
Project and not the SO which can be classified as a component in Forte.
The questions I have is : Now that we know how Forte's Partioning
mechanism works, would it significantly impact the way we partition our
Apps ? I'm not so sure.
Eric
----Original Message Follows----
Date: Thu, 22 Oct 1998 14:52:29 -0400
From: Geoff Puterbaugh <[email protected]>
To: [email protected]
Subject: Bloated clients (was: pattern for persistance management)
Reply-To: Geoff Puterbaugh <[email protected]>
This topic is of keen interest to me as well. At my customer's
urging, I wrote a little test application spread across
four or five projects, each supplying the next..
a << b << c << d << e
The projects b,c,d, and e each contain a class and a service
object based on that class. I partitioned it (a client
partition and four server partitions for b c d e) and made
a distribution. Then I looked at the client partition
and discovered b c d e were projects for it!
If you code-generate this and run fcompile, you will see
that all the code for all the projects in the entire chain
of supplier projects winds up in the client partition.
To be clear about this, if project e contains a class X,
you will see the source code for X.init and all other
X methods in the client partition.
This appears to be the default behavior, and the open
question is how to change the default behavior, if that
can be done.
All my best,
Geoff
P.S. If e uses GenericDBMS as a supplier, it will show up
in the client too. Of course!
This is at least my understanding as of today.
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
Get Your Private, Free Email at http://www.hotmail.com
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

Design pattern for quiz module

Hello fellow developers.
I am making/refactoring a module in a jee mobileplatform. It's a quiz module where the enduser participates via sms. Now, I am trying to redesign the module and I am thinking about using the state pattern for this, where the user can be in i.e the following states: StartQuizState(welcomemessage and first question), NextQuestionState, NoAnswerState(the user sent an empty or no valid response), QuizFinishedState(sum up the points etc), and maybe a BonusState if the user makes x points within a specific time limit.
I was wondering if anyone had any comments on my choice of pattern for this module :)
Thanks in advance for any comments,
Best regards,
Eivind

Good morning Saish, sorry for my late response.
First of all - thanks again for showing such interest in my "discussion", and my deepest apologies for my grammatical error hehe, I was tired and wrote a little bit too fast. Normally I take great pride in writing correctly :)
I would also like to say that many, many times before, these forums, and others, have helped me when stuck in a programming problem or other problems related to software. So without all those people out there willing to spend their free time answering questions from people like me, a lot of us wouldn't be able to solve whatever problem we might have, and basically the general experience amongst inexperienced programmers would evolve much slower. So Saish, thanks to people like you there are a lot of happy programmers out there. It is very important for those of us working with development, to share whatever knowledge we might have.
Anyway back to the discussion:)
I totally agree, the state is absolutely the Quiz, not the contestant of the quiz. I just read a Head first design patterns (a great book by the way!), and I was a bit to hung up on using patterns instead of looking for a solution that works. So what I have done so far, refactoring my solution:
I have the following models:
- Quiz
- Contestant
- Answer
- QuizManager
Quiz Object
The Quiz model that represents the actual quiz, which contains a list of Question objects, and Answer objects. The quiz has a int constant QUIZ_STATE, and the possible states:
private static final int START_QUIZ_STATE = 0;
private static final int FINISH_QUIZ_STATE = 1;
private static final int NEXT_QUESTION_STATE = 2;
private static final int REPEAT_QUESTION_STATE = 3;
private int quizState = START_QUIZ_STATE;
As you can see the quizState defaults to START_QUIZ_STATE. The first thing I do when the contestant enters, is to check the state of the quiz, if he already is an contestant, if the quiz is finished etc.
Then I continue and process the quiz based on the state of the quiz (this time everything in one class - a quizmanager).
Contestant Object
Contestant model containing what questions are already answered, number of points and so on.
Answer Object
The Answer object is created if the contestant sends an answer and his answer corresponds with the alternatives in the Answer object. E.g if the answer alternatives are a) 100 kilometers and b) 20 kilometers, and the contestant sends an answer c, it is considered as no answer, and the last question is repeated, if the contestant sends a, or b, his answered is compared with the current Answer alternative, and a new question is sent him.
I have some database tables for managing this module, and basically a Quiz is configured as an XML, where 1 xml is a quiz, and 1 quiz xml can contain many question and answer tags. These are read upon quiz start, and Quiz, Answer, and Question objects are created. Every time a new contestant enters, a new Contestant object is ofcoursed created.
All the logic takes place in the previously mentioned QuizManager. Any comments on the solution so far would be greatly appreciated.
If interesting to anyone I can post the classes when I am finished with the module, as a standalone java application without a database.
Regards,
Eivind

Regarding Change Management in Solution Manager 4.0

Hi,
can anyone help in knowing the prerequisites for change management in solution manager 4.0

Hi,
Please refer http://help.sap.com/saphelp_nw04/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/content.htm
Regards,
Prem

Question regarding documentation in a solution in the solution directory

My understanding of SAP Solution Manager is that after the implementation project is finished the business process structure with the documentation objects are moved to a solution.
During the operational phase a support team can use this documentation. But I do not see a way of searching for documents in a solution similar to the way of searching a project with SOLAR_EVAL.
Please clarify, thanks in advance.

Thanks for your answer.
I still do not completely understand the concept of a solution. In the SAP documentation I come across statements like:
<i>"The Solution gives you a means of ensuring that all information remains accesible and can be consolidated once the project is over."</i>
With the transfer of the project to the solutions you can copy the project documents to the solution. But what is the use of copying the documentation to the solution (besides consolidation) when a support team is not able to search for documents in the Solution. In other words does a support team have to look for documentation in the Implementation Project itself or should they use the Solution Directory.
Thanks in advance...

Can I use differnet patterns for a "digital pattern match start trigger"

Hello,
Currently I would like use different patterns for a trigger the PCIe-6537 board to start capture data, for example, two patterns: 1101 and 1100 in digital IO lines line0:3, whenever one of this two pattern happens, start capture.
It seems like "digital pattern match" in DAQmx trigger can use one pattern only.
thanks!

Hi tt_ni,
Pattern I/O only allows the acquisition
based off of one pattern. This is a “limitation” of the hardware based on the
registers being set a certain way and monitoring a change from that. You could
add external circuitry to OR your patterns and based the pattern I/O off of the
output of that external circuitry. The other option is to look at an FPGA
option.
Mark E.
Precision DC Product Support Engineer
National Instruments
Digital Multimeters (DMMs) and LCR Meters
Programmable Power Supplies and Source Measure Units

Config Archive for Call Manager

Hello,
It give me the attahced error fo r config archive for call manager.

The supported devices page shows each supported device, and what features are supported:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html

Where do I set the polling frequency for Technical monitoring in Solution Manager 7.1 SP10 ??

Hi All,
I am customizing my technical monitoring templates and would like to know :
1. Where we can set the polling frequency for each metrics for triggering alerts through Technical monitoring in Solution Manager 7.1 SP10 ??
2. Is it like each time our threshold is breached, it will send an alert irrespective of polling frequency ??
I know the data collection interval time for each metrics in technical monitoring template but the as per my observation the polling frequency is different.
Need your guidance.
Regards,
Manish K

Hi Javier,
Refer to the documentation 'MAI Alert Consumer BAdI Interface' under
http://wiki.scn.sap.com/wiki/display/TechOps/Alert+Consumer+BAdI+Interface link for information on the input to the BAdI.
Kind regards,
Roland

Assigning the End User Role for E learning management in Solution Manager

Hello Team,
In the E Learning Management in Solution Manager, I have to a assign the End User Role for each Bussiness Process. While assigning the role, I couldn't able to assign the role of type " JOB ". What have I do to get the type as JOB instead of "Organizational Unit" and "User"?
Regards,
Shyjith.K

Hi,
Have you maintained your Organizational data? Did you assign any job to any user in the organizational hierarchy. You need to maintain you PPOMA_CRM first in order to assign any roles there.
Hope this helps
Rajeev

I have searched for solutions to the error 13019, but everyone with the problem doe'st manually manage their music like I do. I really don't want to have to sync and gothrough that mess. Help? solution for manually managing videos and music!!

I have searched for solutions to the error 13019, but everyone with the problem doesn't manually manage their music like I do. I really don't want to have to sync and go through that mess. Please Help! solution for manually managing videos and music!!

- Make an appointment at the Genius Bar of an Apple store and hear what they hae to say. It is free.
Apple Retail Store - Genius Bar
you can turn on Assistive Touch it adds the Power and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch

Is RoboHelp Server the solution for us?

Hi all,
I'm trying to figure out whether RH Server is the solution for us. I've seen a few similar posts in the forums, but none that really answer my specific questions. I'm hoping for feedback from someone with experience in RH Server, who is perhaps in a similar situation to us.
We are a software development company, creating desktop software for PCs. We have three main applications, and approximately 20,000 users. I am the company's (only) Tech Writer.
Currently I provide documentation (user guides) to our clients in the form of the good ol' CHM file. I develop these in RH8. Each of our applications is bundled with an installed CHM file which users access by pressing F1. I'm sure you're all familiar with this process. Our users run our software on their own systems, completely independent of us - there's no connection to us whatsoever. However, they all have Internet access, as it's a requirement for them to be able to use certain functionality within our applications. Hold that thought.
I also write Knowledge Base Articles in MS Word, as PDFs, which users access via our web site. Internal to our organisation, I provide KBAs and other such material for our Technical Support staff. These aren't available/accessible to the public. I write these in Word because they need to be sent around to a team of reviewers from time-to-time, and whilstI'm the only person with RH installed, everyone has Word.
What I'm hoping to achieve with RH Server is this:
Do away with the old CHM files that our users have. They're just awful. I'm hoping that in future, when our users press F1 from within our applications, they will be taken to a corresponding page on a web site or AIR page similar to what the Adobe Help looks like when we access it from RoboHelp. Forgive my ignorance if I've used incorrect terminology. That way they'll always be reading the latest Help content, live, online, instead of what I wrote last time we sent a product update out. I imagine our programmers will have to edit the functionality behind the action of our users pressing F1 in our applications. Has anyone done this? Are there any issues we should be aware of? What happens if our users don't currently have Internet access, for example - is it possible to call a local version of the Help instead, if this is detected? Has anyone done this with a similar number of users to us? We could well have 100s of users trying to access the system simultaneously.
Gather feedback from users. From what I understand, we'll be able to use RH Server to see which Help topic/content is being viewed, and also receive feedback from users. Can anyone give me feedback on their experiences with this? Any tips/hints/issues I need to be aware of? Is it possible for us to determine which users accessed which content? Remember, the idea is that users should be able to access this content by pressing F1 - I don't want them to have to sign in every time they need to access our Help system - it should be seamless to them. So, I'm wondering how it would be possible to track user usage without making them sign in. This is important to us because some of our content is region-specific, and it would be handy to know if users from those regions are actually accessing the Help content that relates to them.
Host our internal documentation on the same server as our public documentation. Is it possible to host all of our internal, private documentation on the same RH Server, making it available to our Tech Support team (and other internal teams) only? I imagine we could do this by password-protecting it, but I want to ensure that the public don't even know it exists. ...and our Tech Support people would not be impressed with having to sign in every time they wanted to access their Knowledge Base. Any tips here regarding locking down / restricting access to content?
A quick note about collaboration:
Currently, although the Help menus are developed in RH, the KBAs and other PDF documents are written in MS Word. I send them around to a team of reviewers who add their comments/edits and send them back to me. From what I understand, this is something I can do with RH10 - export PDFs and send them around for review, combining the results later, at which time I give them a final review before publishing. Have I understood this correctly? Does RH Server play a part in this process? Can I use RH Server's feedback capabilities as a mechanism for my review team to make edits/comments? I guess I'm trying to get an understanding of how sophisticated the RH Server feedback system is. If I can use RH Server to have the team read/review documents, it'll save me having to manage a bunch of Word documents that I email them. It'll also minimise the chance that a redundant document gets distributed by mistake - something that can occur because people use their locally-saved documents I emailed them earlier, instead of the finals.
Thank you.

Hi, symmetricalMan
Let's see if I can tackle some of these "inline". There are a lot of moving parts to your system (you're a busy guy!)
I only have time for a few of these. Perhaps Colum McAndrew and others will chime it with their experiences.
>>they will be taken to a corresponding page on a web site or AIR page similar to what the Adobe Help looks like when we access it from RoboHelp.
It would be WebHelp Pro in the scenario you mention (not AIR Help).
By "taken to a corresponding page" you are referring to Context Sensitive Help which RoboHelp Server does support (including your F1 scenario).
>>What happens if our users don't currently have Internet access, for example - is it possible to call a local version of the Help instead, if this is detected?
Hmm. You could either package a plain WebHelp (not Pro) output and distribute for access on a share drive. The detection thing would be up to your developers. Come to think of it, AIR Help does have a potential alternative here which might be worth looking into. Obviously, there would be two systems to maintain. I'm not up to date on it, but you'll find info here in the online help: http://help.adobe.com/en_US/robohelp/robohtml/WS81F63111-6ACF-4a02-B2B2-461FEBFA8093.html
>>.we'll be able to use RH Server to see which Help topic/content is being viewed, and also receive feedback from users.
Actually, the "feedback" is anonymous (no names are collected.) You can however, create "Areas" and analyze the traffic on topics according to sub-sets of your users.
The feedback is not direct from the users. In other words, RoboHelp Server (at least for now) does not support Commenting (as AIR Help does). So Feedback Reports are derived from the end-users "surfing" your site and collecting their search terms verbatim to get an idea of what they are searching for in order to improve your content.
>>So, I'm wondering how it would be possible to track user usage without making them sign in.
RH Server Sites do not have to be "Protected" by authentication. It is your choice. You can have some sites (called Areas) that are authenticated and some sites that are not authenticated, all on the same RH Server. RoboHelp Server uses a database and can authenticate users (by setting up protected "Areas".) However, my networking knowledge is limited and you would have to ask someone else about "persistent logins" etc.
>>content is region-specific, and it would be handy to know if users from those regions are actually accessing the Help content that relates to them.
Yes, you can do this. This is where RoboHelp Server can be used to create "Areas" for different content to be delivered to different audiences.
>>Is it possible to host all of our internal, private documentation on the same RH Server,
Yes you can. However the Tech Support sign in scenario question would have to be answered by someone else. It's hard to know from where I sit.
>>RH10 - export PDFs and send them around for review, combining the results later, at which time I give them a final review before publishing
Yes, this workflow would seem to work for you. However, RoboHelp Server plays no role in this review one way or the other. There are many alternatives for sharing the PDF which is described in the documentation.
See #6 on this page:
http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-2db1c75912bc47baaf8-7ffb. html
You should also download the Adobe RoboHelp Server Reviewer's Guide which also has videos embedded.
http://www.adobe.com/support/documentation/en/robohelp/9/AdobeRoboHelpServer9_ReviewersGui de.pdf
Hope this helps
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
Twitter: @hypertexas

Re: pattern for persistance management: the solution?

Similar Messages

Maybe you are looking for