Re: Subscription expired message??

I had quite some credit on Skype, suddenly I could not comunicate with contact partners. Received a message that my contract had expired. My credit is locked up, unless I pay an extra fee for some contract not specified, I will loose my credit if I don´t apply for a new contract? Never had a contract and it always worked for me. Sounds like a scam

Hello and welcome to the Skype Community.
Your account shows that the Subscription which has expired was an Unlimited World 20 minutes Subscription which was added to your account as a free trial on April 16th 2015 and had a duration of one month. Apologies for the confusion.  please contact Skype customer service 
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

  • Subscription expired message??

    I have received a subscription reminder message and today a subscription expired message but my subscription was renewed in December 2014 for one year. Is this a scam??
    David

    Hello and welcome to the Skype Community.
    Your account shows that the Subscription which has expired was an Unlimited World 20 minutes Subscription which was added to your account as a free trial on April 16th 2015 and had a duration of one month. Apologies for the confusion.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Re: Subscription expires message

    Is there anyway we can contact Skype by phone?  If so what is the number.. My visa was charged without authorization and I need to contact them.. I have sent messages but no one is replying.

     Hello and welcome to the Skype Community.
    Your account shows that the Subscription which has expired was an Unlimited World 20 minutes Subscription which was added to your account as a free trial on April 16th 2015 and had a duration of one month. Apologies for the confusion. Your credit balance is currently $15.53. please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Subscription Expires Message

    I, too, received a message stating that my subscription will end in 3 days.  I have a monthly unlimited United States & Canada account, as well as a phone number.  I understand that the email was in error but I am just concerned that my services do not stop, as I rely on Skype for business.

    Hi, Stonemason 31, and welcome to the Community,
    There are several more reports posted by others who have received the same or similar e-mails.
    stonemason31 wrote:
    Is this subscription business something new? Will my old way of using Skype continue to work?
    Skype subscription plans have been available for many years.  For many people, a subscription offers a cost savings.  For others, credit is more flexible.  Yes, you may continue to use Skype credit and pay-as-you-go for calls you place outside of Skype.
    stonemason31 wrote:
    And does Skype employ customer service reps on this forum, or are you just helping others out of the kindness of yourheart

  • Payment refused, subscription expiring today

    Hello there, 
                      I hope someone can assist me.  I currently have unlimited india calling plan. This product was discontinued sometime ago. However i still hold the subscription as i have been holding this subscription for a long time.
                               However on friday (day before yesterday) my payment for the subscription was refused due to my debit card not valid anymore.
                              I have spoken to the skype customer service via chat on friday and they advised me to update the card details which i did , and i was told the subscription will be renewed automatically which didnt happened.
                              I again spoke to the skype customer service yesterday and they advised me the same thing again to update the card details which  i did yesterday and i was confirmed the subscription will be renewed within 24 hours, which , when i checked today, didnt happened.
                              I spoke to the skype agent today again to renew my skype subscription , but agent advised me the same thing as other agents to update the details . I told him that i have already done that twice.
                                      Then he advised me to cancel my subscription and reactivate again. But i dont want to go this way, becoz if i cancel the subscription and then not being to to reactivate i will loose the product even for today.
                                   My skype subscription still says active in the account status. However no payment has been taken yet. and my subscription expires tonight.
                         Can someone kindly let me know what can i do to retain my subscription? as i dont want to loose it
    The thing i have done till now are :
    (1) updated my payment details twice
    (2) added three source of payment (1 using credit card, another using paypal, and the third using debit card
    i was advised by the agent , that the payment system is automated. Can someone let me know when the system will try to take the payment second time. as the first time being refused first time on friday?
       OR please someone can advice me a alternate way to retain my subscription?
    thanks

    atur4kp wrote:
    I currently have unlimited india calling plan.
    Hello
    According to your account you have one Subscription - the Unlimited UK/India Plan - not the Unlimited India Plan. Please clarify. PayPal couldn't process your original order due to the expired credit card. As you have now updated your card you should resubmit your order. If you cancel a Plan which is no longer available or allow it to expire you will lose it permanently.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Lightroom mobile subscription expired

    I logged into LR 5.4 to use the new mobile features.  My Creative Cloud subscription is current.  But LR 5.4 is showing me the message "Lightroom mobile subscription expired" - in orange letters above my name in the upper left corner of LR.
    Obviously, something is wrong somewhere.
    I think the adobe tech people who follow this forum need to look into this.  Being one of the first people to try this means no one else has seen this problem yet.

    Hi,
    My problem was solved by one of your colleagues. I bought a Student and Teacher subscription (I am Professor at Paris Descartes University) on July, 24 and my Visa Card was charged. This was done using the ID claude.xxxxxxxxxxxxx
    It appears that I have a second ID, orpheexxxxxxxxxxx that I previously used for a 30 days trial of Adobe CC.
    Best regards.
    Claude Meunier
    Envoyé de mon iPhone
    Edited by moderator Geoff the kiwi to remove email addresses that can lead to spam attacks. Claude I suggest you use the message service to communicate your Adobe ID's to Ignacio - I have messaged him the unedited message as well.
    Le 14 août 2014 à 18:06, ibarrien <[email protected]> a écrit :
    Lightroom mobile subscription expired
    created by ibarrien in Photoshop Lightroom - View the full discussion
    Hi Claude,
    we cannot see that your adobeid is connected to any paid account on our side. Can it be that you have two adobe id's?
    If so please contact me with it privately.
    thanks,
    Ignacio
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6640453#6640453
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Delivery expired (message too old)

    Hello,
    I am getting a few errors each day related to the following type of message.  I have done some web searches, and a few pointed to Windows 2008 DNS as a possible problem.  However, our Ironports point to our external DNS which is BIND.   Here is the relevant data from message tracking.
    SMTP delivery connection (DCID 163673330) opened from IronPort interface 10.193.13.181 to IP address 10.192.3.45 on port 25.
    19 Jul 2011 17:20:01 (GMT -04:00)
    (DCID 163673329) Message 492404228 to [email protected] bounced by destination server. Reason: 5.4.7 - Delivery expired (message too old) ('000', ['[Errno 61] Connection refused']) [(\'X-SBRS\', \'None\'), (\'X-HAT\', \'Group: RELAYLIST, Policy: $RELAYED\'), (\'X-VITAFiles\', \'Attached: image001.jpg, image002.jpg\'), (\'subject\', \'RE: orientation\'), (\'from\', \'"Evans, PATRICIA EVANS (DBHDS)" <[email protected]>\'), (\'to\', \'"Breeding, Myra" <[email protected]>\')]
    Anyone else see this?  Any ideas on how to fix it?
    Thanks ahead of time!
    Elias

    Greetings Elias,
    With the data you provided its a bit difficult to say if this is related to a DNS issue or not. A couple of things you may want to do here to further diagnose this.
    If delivery attempts fail, this means the destination's mail server  did not accept a given message after 72 hours or 100 iterations of  consecutive tries (example).   This issue can be seen either incoming  (delivery to your internal groupware server) or outgoing (towards  another domain via the Internet).   While this does not necessarily  signal a problem with your local IronPort ESA, you can work around this  by extending the retransmission period or number of attempts, and  therefore increasing the chances for successful delivery.   These values  are controlled by the IronPort's Bounce Profiles.
    Note: If you  wish to make the retransmission timeout more lax, increasing the value  may increase your chance for successful delivery.   The overall duration  (i.e., "maximum number of seconds") defines times in terms of seconds.  The default value is 259,200 seconds, or three days. We'd recommend  increasing this threshold to 345,600 seconds (four days) or 432,000  (five days) if necessary.
    To edit the "Default" bounce profile via the GUI:
    1) Go to Network > Bounce Profiles > select your Profile Name
    2) set "Maximum Number of Retries" to change the number of times we attempt delivery
    3) set "Maximum Time in Queue" to specify the total length of time to store the message for retransmission
    4) set "Maximum Time to Wait per Message" to give the maximum interval between retries
    Alternatively, we can use the CLI 'bounceconfig' command to set the same values.
    You may also want to enable the domain debug logs to this host. This way you can see the full smtp conversation between your appliance and the remote host. This may provide some more detail on the previous failures before it gets to this state.
    Additionally you may want to also consult the mail logs for the previous failures.
    Below is some more information on setting up the domain debug logs.
    The domain debug log is a system log  designed to record all SMTP traffic between a specific domain and an   Email Security Appliance (ESA)  for a finite number of sessions. This  log type can assist in troubleshooting issues that relate to a specific  recipient domain or host. Each session is recorded until the number of  session defined has been reached, at which time the log will stop  collecting data. You can stop domain debug before all sessions have been  recorded by deleting or editing the log subscription.
    Configuration
    Logs can be configured and created through the IronPort CLI   using the logconfig command or via the GUI.
    To configure logs via the GUI, see the Advanced User Guide: Log Subscriptions .
    Below is an example of creating a Domain Debug Log subscription using the CLI:.
    example.run> logconfig
    Currently configured logs:
    1. "antispam" Type: "Anti-Spam Logs" Retrieval: FTP Poll
    2. "antivirus" Type: "Anti-Virus Logs" Retrieval: FTP Poll
    3. "asarchive" Type: "Anti-Spam Archive" Retrieval: FTP Poll
    4. "avarchive" Type: "Anti-Virus Archive" Retrieval: FTP Poll
    5. "bounces" Type: "Bounce Logs" Retrieval: FTP Poll
    6. "cli_logs" Type: "CLI Audit Logs" Retrieval: FTP Poll
    7. "error_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
    8. "euq_logs" Type: "IronPort Spam Quarantine Logs" Retrieval: FTP Poll
    9. "euqgui_logs" Type: "IronPort Spam Quarantine GUI Logs" Retrieval: FTP Poll
    10. "ftpd_logs" Type: "FTP Server Logs" Retrieval: FTP Poll
    11. "gui_logs" Type: "HTTP Logs" Retrieval: FTP Poll
    12. "mail_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
    13. "reportd_logs" Type: "Reporting Logs" Retrieval: FTP Poll
    14. "reportqueryd_logs" Type: "Reporting Query Logs" Retrieval: FTP Poll
    15. "scanning" Type: "Scanning Logs" Retrieval: FTP Poll
    16. "sntpd_logs" Type: "NTP logs" Retrieval: FTP Poll
    17. "status" Type: "Status Logs" Retrieval: FTP Poll
    18. "system_logs" Type: "System Logs" Retrieval: FTP Poll
    19. "updater_logs" Type: "Updater Logs" Retrieval: FTP Poll
    Choose the operation you want to perform:
    - NEW - Create a new log.
    - EDIT - Modify a log subscription.
    - DELETE - Remove a log subscription.
    - SETUP - General settings.
    - LOGHEADERS - Configure headers to log.
    - HOSTKEYCONFIG - Configure SSH host keys.
    []> new
    Choose the log file type for this subscription:
    1. IronPort Text Mail Logs
    2. qmail Format Mail Logs
    3. Delivery Logs
    4. Bounce Logs
    5. Status Logs
    6. Domain Debug Logs
    7. Injection Debug Logs
    8. System Logs
    9. CLI Audit Logs
    10. FTP Server Logs
    11. HTTP Logs
    12. NTP logs
    13. LDAP Debug Logs
    14. Anti-Virus Logs
    15. Anti-Virus Archive
    16. Scanning Logs
    17. IronPort Spam Quarantine Logs
    18. IronPort Spam Quarantine GUI Logs
    19. Reporting Logs
    20. Reporting Query Logs
    21. Updater Logs
    [1]> 6
    Please enter the name for the log:
    []> debug_example
    Enter the name of the domain for which you want to record debug information.
    []> example.com
    Please enter the number of SMTP sessions you want to record for this domain.
    [1]> 8
    Choose the method to retrieve the logs.
    1. FTP Poll
    2. FTP Push
    3. SCP Push
    4. Syslog Push
    [1]>
    Filename to use for log files:
    [example.com.text]>
    Please enter the maximum file size:
    [10485760]>
    Please enter the maximum number of files:
    [10]>
    Currently configured logs:
    1. "antispam" Type: "Anti-Spam Logs" Retrieval: FTP Poll
    2. "antivirus" Type: "Anti-Virus Logs" Retrieval: FTP Poll
    3. "asarchive" Type: "Anti-Spam Archive" Retrieval: FTP Poll
    4. "avarchive" Type: "Anti-Virus Archive" Retrieval: FTP Poll
    5. "bounces" Type: "Bounce Logs" Retrieval: FTP Poll
    6. "cli_logs" Type: "CLI Audit Logs" Retrieval: FTP Poll
    7. "debug_example" Type: "Domain Debug Logs" Retrieval: FTP Poll
    8. "error_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
    9. "euq_logs" Type: "IronPort Spam Quarantine Logs" Retrieval: FTP Poll
    10. "euqgui_logs" Type: "IronPort Spam Quarantine GUI Logs" Retrieval: FTP Poll
    11. "ftpd_logs" Type: "FTP Server Logs" Retrieval: FTP Poll
    12. "gui_logs" Type: "HTTP Logs" Retrieval: FTP Poll
    13. "mail_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
    14. "reportd_logs" Type: "Reporting Logs" Retrieval: FTP Poll
    15. "reportqueryd_logs" Type: "Reporting Query Logs" Retrieval: FTP Poll
    16. "scanning" Type: "Scanning Logs" Retrieval: FTP Poll
    17. "sntpd_logs" Type: "NTP logs" Retrieval: FTP Poll
    18. "status" Type: "Status Logs" Retrieval: FTP Poll
    19. "system_logs" Type: "System Logs" Retrieval: FTP Poll
    20. "updater_logs" Type: "Updater Logs" Retrieval: FTP Poll
    Choose the operation you want to perform:
    - NEW - Create a new log.
    - EDIT - Modify a log subscription.
    - DELETE - Remove a log subscription.
    - SETUP - General settings.
    - LOGHEADERS - Configure headers to log.
    - HOSTKEYCONFIG - Configure SSH host keys.
    []>
    example.run> commit
    Domain Debug Log
    Below  is an example of a Domain Debug Log looks like when the IronPort  appliance delivers a message to the recipient domain: "example.com". 
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '220 ESmtp mail.example.com ESMTP service ready'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'EHLO ironport.com'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-mail.example.com'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-8BITMIME'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-SIZE 31981568'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 PIPELINING'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'MAIL FROM:<[email protected]>'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 sender <[email protected]> ok'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'RCPT TO:<[email protected]>'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 recipient <[email protected]> ok'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'DATA'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '354 go ahead'
    Tue  Mar 22 16:52:07 2005 Info: 411 Sent: 'Received: from unknown  (HELO)(10.250.7.164)rn by ironport.com with SMTP; 22 Mar 2005 16:52:08  -0800rn'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'Message-ID:  <[email protected]>rnFrom: "User"  <[email protected]>rnTo:<[email protected]>rn  Subject:TestrnDate:Tue,22Mar200516:57:28-0800rnMIME-Version:1.0rn
    Content-Type:multipart/alternative;rntboundary="----=_NextPart_000_000A_01C52F00.3AA3B580"rnX-Priority:  3rnX-MSMail-Priority: Normalrn X-Mailer: Microsoft Outlook Express  6.00.2900.2180rnX-MimeOLE: Produced ByMicrosoft  MimeOLEV6.00.2900.2180rnrnThis is a multi-part  messageinMIMEformat.rnrn------=_NextPart_000_000A_01C52F00.3AA3B580rnContent-Type:text/plain;rntcharset=  "iso-8859-1"rnContent-Transfer-Encoding: quoted-printablernrnThis  isthebodyofthemail.rnThisisadisclaimer.rnrn------=_NextPart_000_000A_01C52F00.3AA3B580rnContent-Type:text/html;rntcharset=   "iso-8859-1"rnContent-Transfer-Encoding:quoted-printablernrnrnrnrnrnrnrnrnThis is the  body of thernmail.
    This is a  disclaimer.rn  rnrn------=_NextPart_000_000A_01C52F00.3AA3B580--rn'
    Tue Mar 22 16:52:07 2005 Info: 411 Sent: '.rn'
    Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 ok dirdel'
    Tue Mar 22 16:52:12 2005 Info: 411 Sent: 'QUIT'
    Tue Mar 22 16:52:12 2005 Info: 411 Rcvd: '221 mail.example.com'
    Christopher C Smith
    CSE
    Cisco IronPort Customer Support 

  • Cannot Download Purchased Music After iTunes Match Subscription Expired

    The other day my iTunes Match subscription expired (making less money and decided to cut out the cost). I expected to not be able to access music I had stored on my computer (which was the only reason I did Match in the first place), but now, even songs I have very recently purchased using my phone are unavailable. I don't typically buy songs while on my computer, preferring instead to just use the iTunes app on my phone to make the purchases on the go. After purchasing them, I did not think they would not actually be downloaded to my phone. Anytime I try to re-download these songs, I receive a pop up notification stating when my iTunes Match subscription expired. Is there a way to get these songs to play on my phone without having to pay for iTunes Match again? I'm pretty unhappy about this because that was not how Match was advertised to function and don't feel we should have to pay a yearly fee just to be able to restore our purchases we made on the actual device.
    My phone is a 32 gb 5S running iOS 8.3.

    I've been having a problem similar to this. I click download, it charges me for it and then gives me a message saying there was a problem downloading, an unknown error occurred(-50), check the network connection to make sure it is active and try again. No firewall, no web accelator, network working fine for EVERYTHING else. I think this is because the iTunes servers are overloaded. It seems to have started once they put movies, tv shows, video games, etc. on the iTunes store. I would imagine the download time of these new services are much longer and more bandwidth taxing than the music they've been selling. I usually continue to try for the next few days, maybe trying during off hours to avoid the bandwidth traffic jams, and this SEEMS to help. Although, this is all pure speculation, it is what has worked for me. Still makes me consider paying more at Borders just so I CAN own it when I pay for it. Seems if you take my money I should get the product. Kinda sucky.
      Mac OS X (10.4.7)  
      Mac OS X (10.4.7)  

  • Why do I get "Evaluation Expired" message in MAX with Switch Executive

    Why do I get �Evaluation Expired� message in MAX with Switch Executive on a PXI rack, which has a �Ghosted� image from and identical PXI rack(no problem with this PXI rack), when logged in as USER in Windows2000, but not when logged in as a Local Administrator. When logged in as Administrator in Windows2000 running a TestStand sequence, using a �C� code action step calling the nise.dll is ok, but not when logged in as local user. The alias switch name is unknown.

    1.0.4.109 is a dll version number where as 1.0.2 is a NISE version number. The dll version number does not always line up with the product version number.
    NISE 1.0 has a dll version of 1.0.1.109
    NISE 1.0.1 has a dll version of 1.1.4.1
    NISE 1.0.2 has a dll version of 1.2.4.7
    NISE 2.0 has a dll version of 2.0.0.45154
    The best way to find the product number is to launch the application and click on Help and About. You NISE version is probably 1.0 and NISE 1.0.2 will fix your licensing problem.

  • Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2.  I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message.  This only started happening yeste

    Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2.  I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message.  This only started happening yesterday. Anyone else having this problem? Thanks.

    I am having the same problem and took the following steps to mitigate it to no avail.
    1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
    2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
    3. I completely restored the phone to a previous backup (before the problems started) and reenabled Facebook .... reinstalled the app.... and now it works intermittenly. But it hasn't worked in about 12 hours now (just tried a few minutes ago).
    Please advise.

  • How to resolve "Your Trial Has Expired" message when launching InDesign CS6

    Hello, just joined the Creative Cloud via the "Free" option.  The Adobe Application Manager downloaded and installed after which I was presented the list of Adobe Products which I could "Try" for the 30-day trial period.  After installing InDesign CS6 for trial, I'm getting a "Your Trial has Expired" message when I launch InDesign C6.
    My PC environment is: Windows 7 Pro - SP1 (x64 bit)
    I do have Adobe Acrobat X installed (with Enfocus PitStop v10 plugin)
    Any thoughts as to what is causing this error??
    How do I resolve it??

    Hi MickyRatz,
    If the trial version indicates as being expired then it has expired. There is no way to extend the trial.
    You can find more details at Adobe trial software expired early -http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.

  • Getting "licensing for this product has expired" message after reinstalling CS6

    I recently upgraded my operating system on the same computer from Windows 7 32-bit to Windows 7 64-bit. This of course meant I had to do a clean reinstall of all my software.
    When I reinstalled Photoshop CS6, I got an error "licensing for this product has expired."
    In hindsight, after researching the problem, I realize I should had deactivated CS6 on my 32-bit installation before upgrading the computer, but I didn't. I did, however, upgrade to a new hard drive when I upgraded my operating system, so I was able to put the old hard drive back in and deactivate the original installation after the fact.
    However, on the 64- bit installation, even when I try uninstalling CS6 and installing it again, it accepts my serial number, but then gives me the "licensing for this product has expired message."
    I have tried contacting Adobe online chat help twice. Each time I get an agent quickly, but after asking a few questions they tell me they need to transfer me to the "install department." The other night I was left in limbo a half hour waiting for the install department before I gave up. Tonight I've been on for almost an hour and am still waiting.
    I assume that CS6 has left something in the registry of the 64-bit installation that no longer allows me to install Photoshop with my current (valid) serial number, but I have no idea how to fix it or get through to Adobe help. Any ideas? Thanks.

    Just to update this, I was able to connect with Adobe by phone and resolve the problem. The guy on the phone was much more helpful than my two previous attempts to contact Adobe by their online chat.
    The guy had me repeat the steps outlined in Solution 3 in the document that Bill refers to, however we also did the additional step of running a program called Adobe Creative Cloud Cleaner tool. That program removed the files from my system that were preventing Photoshop from running.
    Thanks all.

  • #550 4.4.7 QUEUE.Expired; message expired ## With LastError "A storage transient failure has occurred during content conversion." In submission Queue. (Exchange 2013)

    Greetings,
    We seem to be having a problem with some users who are attempting to send e-mails from within the organisation to an external domain. Not all users are affected, and not all outgoing e-mails have this issue.
    Some e-mails get stuck in the submission queue. This is the error message in Last Error : "A storage transient failure has occurred during content conversion."
    Days later, the internal user who send the message gets a #550 4.4.7 QUEUE.Expired; message expired ## NDR.
    We did have some initial configuration issues, but these were fixed more than a week ago :
    - The external FQDN during EHLO was set to the wrong address, now pointing to the correct one.
    - SPF record was updated with new IP adress.
    Here is some additional information on the issue :
    - Not on any blacklists - checked using dnsbl.info
    - Telnet to remote servers works from exchange server, connections are accepted and can send mail.
    - Outbound SMTP test ran using Microsoft Remote Connectivity Analyser : Passed with both External (Static) and Smarthost IP.
    - This seems to happen only with emails that have an attachment and that are transfered, but only for the affected users. 
    - If content from these e-mails is manually copied over to a new email, email is sent to destination without problem.
    Configuration information :
    - Exchange 2013 running on Windows 2012 Datacenter with all latest updates.
    - Outgoing e-mail is sent via smarthost. Only one outbound transport rule is active.
    - Using internal DNS server.
    - There is only one mailbox database.
    Thank you for taking the time to read this!

    On Wed, 16 Jan 2013 15:31:14 +0000, Ipigi wrote:
    >Sorry, I often get some terms mixed up when I explain things as our users use the French version of outlook.
    >
    >E-mails are not transferred, but forwarded manually from their outlook. Message format in outlook is set to HTML and not Rich Text when they foward the e-mail.
    Do they forward the message as an attachment?
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