Reader 9.3.1 locks PDF-Document
Hi,
we have some PDF-Reports which are created locally on a Crystal Reports Server and afterwards copied by a copy job to a network folder where users can access the reports. This works generally fine, but there's one problem: when a user opens a PDF-Document on that network folder and forgets to close it before e.g. going to a meeting, the PDF is locked for several hours and can't be refreshed by the copy job during that time.
We had this problem already about two years ago and found a solution - which I unfortunately can't remember. Since last week the problem reoccurs again - and last week our colleagues updated the user's Reader to 9.3.1. I suppose we had found a setting which configured Adobe Reader to open just a cached copy and let the PDF itself unttouched or something like that and that this setting was lost by updating to 9.3.1
Is there a way to configure Adobe Reader to not open a PDF exclusively so that it can be overwritten while opened?
Thanks in advance for your assistance!
Best regards
Ben
Thank you for responding. Your question is where you've got me??? It has
always just opened. Where do I find a feature like that?
Ron
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