Reader 9 causes BSOD on Windows XP Pro

We have a few systems here that are having real problems with Adobe Reader 9. When the users attempt to open a .pdf file, they get a BSOD, and the system reboots. Once the system comes back up, they are able to open the offending file with no problems.
Here are details of our systems:
Dell Optiplex 755
Windows XP Pro SP3
2GB Ram
32 Bit OS
I have found this occurs most often when opening pdf's that were created with earlier versions.
I'm sure I have left out some vital piece of information, so if you need clarification on something, please ask. Any suggestions would be greatly appreciated!

[While the original post was for Reader 9, I found this same problem with Acrobat 9 Pro, and found a solution.]
Problem: Opening one PDF file is fine, but once you open the second file -- BSOD.
Cause: There is still a problem with Adobe's 2D GPU Acceleration feature.
Per http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405218&sliceId=1, "If acceleration hardware is detected, then optimization is enabled for all files except the first one opened when Acrobat launches." That is why the first file opens OK, but the second causes BSOD. Adobe is either not detecting acceleration hardware correctly, or is not calling it correctly.
Temporary Solution:
1. In Acrobat or Adobe Reader, choose to Edit > Preferences.
2. Go to the Page Display panel.
3. Uncheck Use 2D GPU acceleration.
I tested my machine [Dell Optiplex 755, ATI Radion HD 2400 XT 8.420.0.0, Win XP Pro, Adobe 9 Pro] with "2D GPU acceleration" checked, attempted open of 4 PDFs from File Explorer -->first one opened, then BSOD, rebooted, unchecked "2D GPU", attempted the exact same operation --> all four opened in their windows and now I am happily typing on this page.
This is per http://kb.adobe.com/selfservice/viewContent.do?externalId=324073, which is a post from two years ago and relates to Adobe 8. So, Dell has been fielding calls on this for at least two years. Way to stick in there, Dell. Two years ago, Adobe knew the problem ("You are using an desktop ATI video card with driver version 8.291 or 8.301 and have the Acrobat Page Display Preference 'Use 2D GPU acceleration' enabled." was what they said back then, and recommended updating the video drivers. So, Dell stays with it, Adobe says to update your drivers. Well, I bought an entirely new Dell to get the latest drivers and it didn't help.
Permanent solution:
Adobe needs to get 2D GPU acceleration to really work (how about a line of code where you check whether it is going to work before you execute it?) or ship their product with that feature off by default.

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The operation completed successfully.
Any help on this issue would be appreciated, if you need any further information please let me know.
Thanks

SeniorInternet,
I’ve seen this issue in the past and it occurred because the file was corrupted.
It’s possible that something went wrong when downloading it originally on your newly upgraded machine.
Try downloading
KB2693643 again from another machine and install it.
Hope this helps!
Mike
Windows Outreach Team – IT Pro
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Announcement: Would you like to help us improve Adobe Reader?
Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available athttps://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

Uninstall Adobe Reader 9.3.2 in Windows 7 Pro

In Windows 7 Pro I have the Adobe Reader 9.3.2 three times and want to uninstall 2 Readers.
Over "Add or remove programs" I cannot remove the Adobe Readers, because no one Reader is existing there.
In the Windows Installer Cleanup Utility version 5.5 I find only one Reader. I can it remove, but after this the Reader is on its old place. And the second Reader, I want to remove, appears not. Is the Windows Installer Cleanup Utility not suited for Windows 7?
What can I do to uninstall 2 from 3 Adobe Readers?

Many thanks for your helpful advices!
Now I know, that after 9.3.0 first must be installed 9.3.1 and second 9.3.2. I see, this was the error and not the en_US/german problem.
I have prepared 3 screenshots of my Windows 7, to show you, that I have 3 Adobe Readers in my Adobe folder under C:\Program Files (x86).
Please see snap0003.jpg with the three Adobe Readers. In snap0004.jpg can you see my Add or Remove Programs: Adobe Reader is not existing.
In snap0005.jpg is a screenshot from Secunia PSI. I had the Adobe Reader 9.3.0 and they offer me the update to 9.3.2! That brings me an update error.
But my problem is, how can I uninstall 2 of 3 Adobe Readers. What can you say me to this problem?

Reader does not print from Windows 7 Pro 64.

When I try to print on a PC running on Windows 7 Pro, 64 bit I get the message "First install a printer.. etc"
I have two printers installed, one directly attached to the PC, the other through a home network. From the other PC 's no problem. They rum W7 home premium 32 bit. Printing goes fine with other applications on all PC 's.
Who knows the solution?

HI,
Look at Wifi Guy's post on 10-15-2009, titled Solved Photosmart C7280 All in One. Worked for me. Had been running around in circles for the last two weeks. Hope it works for you.
Good luck!

New installed iTunes 9 cancelled my Windows XP Pro ability to read CD drive

I followed iTunes instructions to uninstall and re-install iTunes and related software. Now my Dell computer with Windows XP Pro will not read a music CD. What did the iTunes instructions delete or fail to re-install... so I can read and copy my CD music to iTunes 9?
Thanks
Mike NN

If you copied folders from another PC to your new PC, You need to check the permissions. You probably do not have permission to write to your iTunes Music folder.
Your account needs to have full control of the iTunes folder and all sub folders. You should take ownership of the folders too.
Here is some vista help, it should be similar for Windows 7:
http://windowshelp.microsoft.com/Windows/en-US/Help/2464a180-e5dc-45d1-a2b8-3c8a 2b571e9d1033.mspx
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/

Reader 9 causes BSOD on Windows XP Pro

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