Ready to hang it up

Ok, I've been dealing with a 5gen 60gb video Ipod for whatever reason has a mind of it's own. And since I really got no help on the last post of this nature, lets start over from square1. I've blasted my Ipod and restored to factory settings.
How can I go about achieving this with my Itunes? I've uninstalled and reinstalled and for whatever reason Itunes doesn't see 80% of the music, video that were originally all Itunes libraries. My 5000 song library is now at 375 and holding steady.
Someone help please.... my frustration level is very high and I don't see Apple providing any support, other than outdated .PDF files that don't pertain to my issue.
Oh, by the way, Windows Vista and Apple are like oil and water, they will never mix, have no intention of mixing and after 4 months Apple finally comes out with a version? Color me skeptical, hasn't been right since!

How about getting a nice little iBook or MacBook just for fun and to keep your music on and to run iTunes. You don't need a pricey new on to get just for fun stuff. The refubished ones, or just get a newer used one.
If music is as important to you as it is to me, well, I bought a refurbished Powerbook just to do the fun stuff, movies, music, photos, art.
Just a thought.

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