Really really need some help and guidance here as I am going nuts!!

I had a laptop with itunes on it and when I connected my iphone it automatically synced and I could move and transfer music from my library to my iphone and vice versa, so all good.
Anyway, one evening I turned on my laptop to see that my itunes icon had just disappeared - literally! No idea why. When looking in the start menu , I found my itunes music in a folder but no icon/itunes facility - all gone.
I looked up this problem on the apple troubleshooting site, and they showed a series of steps to complete to get the icon back, but this failed.
Since then, I have bought a new laptop, so I thought I would just reinstall itunes again which is what I have just done. However, my iphone will not sync to this itunes and I cannot transfer files from itunes to the iphone and vice versa. It's like they will not connect together and I am so frustrated.
Can anyone help me? Please!!!

Installing iTunes does not cause your media to magically appear.
If you want your media on your new computer, then you must put it there.

Similar Messages

Need some help and guidance please!

Hi everyone,
I desperately need some help because I am at my wits end. In September I purchased a Compaq Presario CQ60-450US. Shortly after purchasing, I fresh installed Windows 7 Professional. Recently I decided to tried to dual boot ubuntu on the machine only to find that the installation failed because of CD read error. I know for a fact that the CD is not the issue because I have used this CD three other times to install ubuntu thus I came to the conclusion that the CD/DVD drive was bad.
I called HP support to get a new CD/DVD drive replaced only to spend 2 hours on the phone with a individual that decided to troubleshoot first trying to install ubuntu remotely (I informed the indiviual that the remote session would end), then by playing a DVD and "skipping throughout" the movie. He/she said that she could see no issue. (no diagnostic was run)I informed the individual that I had issues with buring as well. He/she proceeded to go online and install software asking me to demonstrate the issue after which the call got dropped mysteriously.
I called HP support back and told them that I am having an issue now burning. They proceed to connect remotely and look at the software the previous support individual downloaded and said that the software was not supported by HP. I informed the individual that I give permission to install any software needed to troubleshoot but the individual said that I could not be suppoted because I wasn't using the OS installed by HP. I was instructed to recover my machine to the OS that was installed with the machine if I was to continue to get support.
I informed the individual that the drivers and software are the same for either OS considering the CD/DVD rom is a plug and play device. The individual refused to help and told me I had lost my warranty because of my decision to install an OS directly from Microsoft or a third paper vendor.
That is where I stand. HP is refusing to give me support because I am not running their Vista Home edition even though my issue is hardware. I cannot find any warrent information stating that I need to have the original operating system installed on the machine to receive support. Can anyone point me to a reputable division that can help me with my issue? I feel I was just thrown aside so that they don't have to initiate a repair. If not has anyone filed a compalint against this outrageous support requirement?

Dear ndjumpball,
I would like to say that I have some good -- or at least encouraging -- advice. Regretfully, I do not. I had issues with my dv7 practically since purchasing it a year ago specifically so I would have a reliable computer for school. My first problem: I bought my laptop a mere 7 weeks before HP started offering their free upgrade to Windows 7. Consequently, I was forced to purchase the full installation retail or continue to deal with the wonton freezes and system failures that inevitably occurred while I was working on homework -- courtesy of HP's installation of Vista Home Premium 64-bit. Thankfully, I was able to purchase a copy of Windows 7 Professional 64-bit through a significant student discount offer from Microsoft, and I had my new OS downloaded the evening of October 23, 2009; I had to give their servers time to free up, since it seemed like everyone and their dogs were also downloading what the reviews posted on CNET and PC World touted as being more reliable. I recall (I can't remember exactly which site this appeared) the statement, "Windows 7 is what Vista should have been from the beginning."
I was all excited and happy now that I had a laptop for school that had everything I was looking for: decent size hard drive, a fair amount of RAM, great 17.3" display with awesome colors, and a CDRW/DVDRW/Blu-Ray disk drive in the bay. Not only was I very satisfied with the hardware; it also came with a decent host of software that are thought was pretty cool, too. It came with CyberLink's DVD Suite 6 that I could activate simply by touching a soft button above the keyboard. Aside from Vista Home Premium crashing on me at the most inopportune times, I was exceedingly happy with my $1000 purchase and investment. Then came the "upgrade" to Windows 7 Professional 64-bit...Because I didn't have a "compatible" version of Vista, I had to do a full ("custom") install. In other words, I lost all of the cool features I originally bought the machine for in the first place...no more cool one-finger's brush software activation (still don't have that working), and HP Chat Support told me the same thing they told you. The following is a direct copy/paste quote from an email response I received from HP Total Care: "In order to help you relevantly I would like to request you to please revert back to Vista operating system and check whether the issue is persisting or not. If the issue is still persisting after reverting the operating system back to vista then we need to perform system recovery."
After pursuing my case for 6 months -- finally getting my case escalated to two HP Customer Care Case Managers in Texas/Oklahoma -- the best "customer support" I received was what I'm sure was a truly heartfelt and sincere apology... Oh, neither case manager was "able" to send me either the true upgrade disks that would have preserved the features purchased, nor were they willing to send me a stand-alone installation of the CyberLink’s DVD Suite 6 that is currently offered with the HP Pavilion dv6t Quad Edition series. (In massive frustration and anger, I bought the CyberLink’s DVD software - $100 I didn't have to spend on something I had already bought...)
A month later (late March), MY CD-RW/DVD-RW/Blu-Ray drive stopped working. After an hour online with Customer Care, I had finally convinced the rep that the drive was working fine after my ditching Vista Home Premium, and that its failure had absolutely nothing to do with Windows 7 Pro. After giving the guy my credit card number as security, I had a replacement drive shipped to me.
My personal recommendation: clearly state that the hardware failure had nothing to do with whatever software or OS you chose to install. Bottom line: your computer is only 8 months old and is still covered under warranty, they can replace the defective part, or you can return the entire machine. You probably want to be the "Nice Guy" but you need to remind them that you have other brands available to purchase.
I don't know if that helps or not, but thank you for giving me the opportunity to vent! :-)

Airplay keeps disappearing... Need some help and insight...

Hello!
I just bought an ATV2, but it seems to be having trouble to provide the airplay function.
I have almost every kind of device that can connect to it, iPhone 4 (4.3.3), iPad 2 (4.3.5), Windows desktop (connected to the network via ethernet cable) and a MBP (Lion) connected wirelessly, both on the latest iTunes.
When airplay fails, which happens all the time, it fails on all this devices. Both my MBP and Windows desktop have automatic time set for Apple's servers, so does the ATV2.
Sometimes resetting the airplay functionality on the ATV2 (from on to off to on again) seems to do the trick, but only for about 10 minutes. Other times, I have to either reset the ATV2 or even the network router.
Could this be related to the router? I´m also having problems (already did before the ATV2) with homesharing. Sometimes it works, sometimes it doesn´t. I´m not sure what to do here, I´ve tried everything I could to try and at least narrow down the problem source, but I can´t.
Also, the ATV2 some times has problems connecting to my Apple account, giving me an error message, but seems to stay connected to youtube services, thus, to the internet.The ATV2 seems to be able to connect to the account again most times when I re-enter the details, but it has failed on occasion (I bought it yesterday, but have already tried so many things to solve the airplay that I´ve ran into this stuff many times during yesterday afternoon and today)
I´ve tried moving the ATV2 closer to the router, setting a fixed IP address on the ATV2 and the other devices, have the TCP/UDP 123 port opened, I don´t know what else to try.
I would really appreciate some help on this, something else to try. Can this be related to the router since I´m having homesharing problems too? Or can it be something wrong with my account at Apple (not that I think that matters for airplay, but I´m willing to try anything)
Thank you very much.

iStumbler isn´t currently working on Lion. KisMac doesn´t crash but can´t find any networks either.
When you say, try connecting with ethernet, you´re refering to connecting the ATV2 directly to the router with ethernet correct? That is a good idea, I didn´t remember to try that.
I did try changing the channels on the router, currently on 6, but I´m going to try to change to 1, 3 or 11 now.
I´m currently at a coffee shop, I came here to use their wireless network and try homesharing between my Mac and iPhone, which never or poorly works at home. So far its working flawless. Sometimes the iPhone takes a bit longer to reconnect to the shared library (for the icon to appear on the iPod app and then to open the selected library) then others, but in general, for the past hour and a half, its been connecting to the macbook without much trouble, hinting me that the problem at home lies indeed with the router.
Thank you

I am the biggest "Newb" on this site, and I really need some help please..

Ok, the short of it.... I started training on Database programming about 2 weeks ago. I still don't really know a thing, or even understand the concepts. Now, my boss wants me to fix a bug in Oracle, and I haven't a clue. The ONLY help I've gotten was a link to this forum, and a speech about how I need to help myself. I told him I have the same chance of fixing anything, as monkeys typing hamlet. Anyone up for a challenge?
When I go to Application System, then Application Entry and enter the password a dialog box appears.... "FRM-40039: Cannot attatch library Empower while opening from APPUSRAPP."
That's what I have to fix. I have no clue. I don't even really know how to click around in this program. Please help, someone.
UPDATE: I've been told that everyone's pretty much going to be a jerk to me for asking this, and I'm currently searching old threads and can't find a way to delete this one I posted. So, you could just ignore the post, or jump in and be the internet tough-guy and tell me what I already know.... I'm a newb.
Edited by: user11033020 on Apr 14, 2009 11:41 AM

As this appears to be a Forms error (the error begins with FRM) you might get a better response by posting this in the Forms forum:
Forms
The Community Feedback forum isn't meant for product-related questions (as it says in the title).
Still, you should consider searching Metalink as well. If you've paid for support, you have every right to use it.

I really need some help here....Please?

Hey guys i have posted numerous threads regarding this issue but to no avail so im going to try one last time.
Basically, Itunes works fine UNTIL i start to sync, Then it freezes up for a while then starts to sync a little bit...Then freezes and syncs a little bit..And so on..
It took me 2 WHOLE days to sync 15 episodes of southpark.
I transfered some movies and songs to my wifes laptop and it sync'd everything in around 50 seconds flat, So its now obvious that it must be my PC.
I have USB 2 and i have 6 slots, I have tried ALL the different USB slots and it stays the same.
Does anyone have ANY idea what this could be?
I spoke to the guy who built my PC and he is changing the USB ports, He also said if that doesn't work he will change my motherboard..
Is there a simple solution to this? Am i going to have to change Motherboard? ANY help would really be greatful.

Hold your horses....
Have you done some "rule out" testing? How do you know that the USBs are bad? How do you know that the MB is bad?
1/ do all ports work when you plug a mouse in them?
2/ what is a throughput when you plug a flash drive into these USBs (try 1 at a time) and copy a large file onto it? Test all the ports and compare speeds - are they at least 5-10 MB per sec? If yeah, then they are OK - system wise.
If the USBs don't work and it's a PCI card, look for drivers and if no luck, buy a new card.
If the USBs are built into the MB, then you have no other choice but to replace it, but only as the very last resort. Seems to me that he's trying ot hose you, my friend.....
IN any case, it could be the drivers! Or..iTunes. Did you try to remove & reinstall?

I really need some help

hi,
to anyone out there that is willing to help, i really
appreciate it.
let me start by saying, i am very very green at this whole
dreamweaver thing so please excuse me if this is really a stupid
question.
ok here goes, i have created a web photo album and would like
to apply another page (that i saved as a template through save as
template) to the web photo album. only because i really don't know
what i'm doing i'm totally lost!!! i tried clicking on the insert
menu to template objects to editable region. then i go to the
modify menu pull down to templates and to apply template to page.
of course that takes me to the select template area. well, i select
the template that then changes the window and takes me to
inconsistant regions area. ok, here's where i'm really confused, in
that you have the choice to select the regions. i don't know how,
but i have something in there in the move content to region that is
a file i made. (i'm in dreamweaver hell by now because i don't
remember how i made that) i select it any way (maybe because i
really don't have a choice at this point) and it ends up filling
the whole dang page of the web photo album i just made.
so, first off i don't want that. i still want to keep my area
where the pictures are open and only fill around the name of the
page and the border i made for the web photo album.
can someone smarter than me please, please, pretty please
with sugar on top help me?
thanks,
cyn

Instead of jumping head first into Templates, how about just
doing a simple
copy and past of the original page, then rename the page to
whatever you
want, and change the gallery images/text to suit. Far easier.
You are in for
a few headaches if you try to understand DW templates and
know very little
about them or Dreamweaver for that matter.
Walk before you run. Otherwise use F1, visit your local
library for a good
book on DW Templates and start learning.
Brendon
"bagrizzly" <[email protected]> wrote in
message
news:[email protected]...
> hi,
>
> to anyone out there that is willing to help, i really
appreciate it.
>
> let me start by saying, i am very very green at this
whole dreamweaver
> thing
> so please excuse me if this is really a stupid question.
>
> ok here goes, i have created a web photo album and would
like to apply
> another
> page (that i saved as a template through save as
template) to the web
> photo
> album. only because i really don't know what i'm doing
i'm totally lost!!!
> i
> tried clicking on the insert menu to template objects to
editable region.
> then
> i go to the modify menu pull down to templates and to
apply template to
> page.
> of course that takes me to the select template area.
well, i select the
> template that then changes the window and takes me to
inconsistant regions
> area. ok, here's where i'm really confused, in that you
have the choice to
> select the regions. i don't know how, but i have
something in there in the
> move
> content to region that is a file i made. (i'm in
dreamweaver hell by now
> because i don't remember how i made that) i select it
any way (maybe
> because i
> really don't have a choice at this point) and it ends up
filling the whole
> dang
> page of the web photo album i just made.
>
> so, first off i don't want that. i still want to keep my
area where the
> pictures are open and only fill around the name of the
page and the border
> i
> made for the web photo album.
>
> can someone smarter than me please, please, pretty
please with sugar on
> top
> help me?
>
> thanks,
> cyn
>

Storage: I got a 32gig iPad for Christmas - I really need some help.

Storage: I got a 32gig iPad for Christmas, and literally I am already down to 2 gigs of storage left. I believe my iPad is a 4th generation, and currently on my device I only have a 10 apps, 6 photos, 3 personal family videos 10mins in length each, and about 10 disney channel tv shows for my kids. I also have my work email, but I set it to only go back two weeks.
I am not sure what I am doing to eat through this much space so quickly. I realized after downloading 4 tv shows for my daughter I was getting HD, so I did change the other 6 to SD which I know takes less space. However it hasn't really helped. Recently I started using the camera to take a few short movies of my kids 3 videos about ten mins in length each and that ate through space in no time.
My iPad is 32gigs but really only started with 28 gigs capacity.
Is there something I can do? Am I doing something wrong? Sorry I am not the most technically inclined, but a co-worker of mine has an older iPad with thousands of pics, hundreds of songs, plenty of movies, at least 20 apps, etc and her 32 gig iPad still has 12 gigs left. She has WAY more stuff on hers than mine.
I really appreciate any help someone can provide. Thank You.

Ok. Do you know if I delete a show from iTunes on my device can I still redownload it for free? Seems that 13.7 gigs taken up are those disney channel shows. If I delete them I can always just redownload them no?
I appreciate your help. Thanks.

A very new user needs some help and advice....

Hi,
I have just taken the bold leap into Indesign and this is the first day of my 30 day trial.
I need help and advice from you good poeple...please.
I have been successfully creating A5 booklets (folded A4) using MS Word and printing to a desktop printer. MS Word sorted out my page order for me at printing time so the correct pages were put together.
I have been reading as much information as I could find but I am still unable to do the same in Indesign.
I'm looking forward to using the advanced layout features and having control over what I do but, I need to work out this basic step before I go any further.
I hope what I have explained makes sense.
Regards
John

So presumably you create a new document, A5 portrait, facing pages. Make sure your ducument page count is a multiple of 4.
Create, type, tweak, ponder, edit, smile, save.
To create you booklet using InDesign, from the file menu select Print Booklet.
You will probably need to jump back and forth from the Print Settings button adjusting Paper Size, Orientation, Color, and from the Print Booklet tab set for 2-up Saddle Stitch.
Much has been posted on this topic, these are the basics, Print Booklet is not the best module Adobe ever wrote, IMO

Really need some help here to try and get Fios services in my building

I have been trying to convince my landlord for months to get Fios in the building. Here is a recent email exchange with him. Does anyone know if any of this is true, about the install damages? If it is true, then Verizon needs to get their act together!
Here is the email exchange.
D-
I am sorry but we have no plans to let Verizon in to this building. They do
a lot of damage to the building and do not make the repairs after or pay for
any damages they do.
Thanks,
Steven
-----Original Message-----
From: D
Sent: Tuesday, April 24, 2012 12:19 PM
To: {edited for privacy}
Subject: Question
Hey Steve,
Could you please do me a favor and speak with the building owner once again
about Fios? I know you mentioned he wasn't to keen on the idea of them
doing the install but it would really make a big difference. As of right
now my iPad's cellular connected internet is faster for $30/mo than the
$120/mo I'm paying Time Warner. On top of that, I can't even watch HD
movies on demand. I've had TWC out here twice in the last four months and
every time they claim nothing is wrong. Its very frustrating. I'll do
almost anything I can to assist in this. Please let me know if you can do
anything.
Thank you as always!

james211 wrote:
I have been trying to convince my landlord for months to get Fios in the building.
If your landlord doesn't want FIOS in the building, then it's not going to happen.
Vote with your wallet and move.

Really need some help here. My G5 keeps putting itself to sleep and more..

Just out of the blue my mac doesn't turn on. I turned it on a few more times and it still wouldn'tt power up, my screen was just not recognizing anything. So I open up my mac unplug everything, than turn it back on and it works again. But the fan is very loud, I hear grinding noises every now and than, and the weirdest thing is it would not power up unless I took the cover off my mac and removed the plastic bay that protects the inside from dust.
Now it keeps putting itself to sleep. Over and over it's so frustrating.
I'm very concerned here, is this a hard drive problem? I even formated my hard drive, but that did nothing.
What is going on here?

Have you checked the PRAM battery?
I would check it first. When mine went, I had no response from my Mac at all; just a light on my power button; absolutely no boot at all.
Check out things in Texas Mac Man's Battery, PRAM, PMU tutorial on the subject. His tutorial is a little dated (don't believe it even mentions G5's) but the info in it, except SMU not being included, still applies.
I believe this is the battery for a Late 2005 G5 2.5 dual. Yours is near the age it should be replaced.
DALE

GS60 2PE Hopeless really need some help here!!!

Hey MSIer, I just did a complete wipe on my hard drive and now there's totally nothing left on the drive like really nothing so what I wanna ask is that how do I get back all the pre installed software including windows 8.1 itself, how?
Does anyone out there don't mind taking some time to help list down a guide on how to get back to how the laptop originally was(all the pre installed software including windows 8.1 iitself)? Your help is really much much much muchhhh appreciated!!! T_T

Quote from: Syrellaris;112053
You should be able to restore using the Recovery Discs you made(if you made them..) or by pressing the F3 key during bootup.
Though, if you wiped all partitions on the hard drive, including the normally hidden recovery partition you are kind of screwed.. in that case you need to send it in for repair, but it will not be fixed under warranty.(if you dont have Recovery disc's)
Quote from: JakeSully;112055
Yeah best option when getting a new laptop it is to create a recovery dic or USB recovery and atleast .iso recovery to that way incase you wipe everything on hard disk you can restore every partitions that was wiped including recovery partition that has copy of windows 8.1 64 bit that comes pre-installed.
I didn't do any recovery disc and have yet to try the F3 button that you mention. So let say even if the F3 is not working I'm totally screwed right?

Problems with the address book server! Really need some help here!

Hello everyone!
for about some time now, we're having some troubbles with the address book server located on our Mac Pro Server running SL Server. The connected clients somehow show multiple entries of groups, contacts and everything else address book can show. Sometimes you see one group or contact about 20-30 times or even more.
How can the addressbook server on SL Server be configured that these faults won't show up again. With this present, using address book server is useless. As far as my knowledge goes, I've tried everything I can. I deleted the address book account set up on each client, readded it, but no help. I stopped the address book server on the Mac pro, but no help either.
For your further information: we're connecting 14 clients. Moste of the rum Lion, three run ML and several iDevices connect via WiFi.
Please help me, as this really is frustrating!
Looking forward for your help.
Regards,
Moritz

james211 wrote:
I have been trying to convince my landlord for months to get Fios in the building.
If your landlord doesn't want FIOS in the building, then it's not going to happen.
Vote with your wallet and move.

Really Need Some Help with CME 8.6 using IOS as Firewall and Anyconnect VPN on Phones

Hello,
I have a 2911 Router with IOS Security and Voice enabled and we are using CME 8.6. I am using a built-in Anyconnect VPN on 3 phones that are for remote users and thus I needed to enable security zones on the router which works because the remote phones will boot up, get their phone configs and I am able to call those remote phones from an outside line.
The issue I am having is that when I try to dial a remote phone connected via the VPN through port g0/0 from and internal office phone, i.e., NOT involving the PSTN then there is no audio. It's as if no audio is going back and forth. When I take off the security zones from the virtual-template interface and the g0/0 interface then the audio works great and I can reach the phone from internal as I am supposed to.
Could someone take a peek at my security config and see why audio would not be traveling through the VPN when I have my security zones turned on?
clock timezone PST -8 0
clock summer-time PST recurring
network-clock-participate wic 0
network-clock-select 1 T1 0/0/0
no ipv6 cef
ip source-route
ip cef
ip dhcp excluded-address 192.168.8.1 192.168.8.19
ip dhcp pool owhvoip
network 192.168.8.0 255.255.248.0
default-router 192.168.8.1
option 150 ip 192.168.8.1
lease 30
multilink bundle-name authenticated
isdn switch-type primary-ni
crypto pki server cme_root
database level complete
grant auto
lifetime certificate 7305
lifetime ca-certificate 7305
crypto pki token default removal timeout 0
crypto pki trustpoint cme_root
enrollment url http://192.168.8.1:80
revocation-check none
rsakeypair cme_root
crypto pki trustpoint cme_cert
enrollment url http://192.168.8.1:80
revocation-check none
crypto pki trustpoint TP-self-signed-2736782807
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2736782807
revocation-check none
rsakeypair TP-self-signed-2736782807
voice-card 0
dspfarm
dsp services dspfarm
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
vpn-group 1
vpn-gateway 1 https://66.111.111.111/SSLVPNphone
vpn-trustpoint 1 trustpoint cme_cert leaf
vpn-profile 1
host-id-check disable
voice class codec 1
codec preference 1 g711ulaw
voice class custom-cptone jointone
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
voice class custom-cptone leavetone
dualtone conference
frequency 400 800
cadence 400 50 200 50 200 50
voice translation-rule 1
rule 1 /9400/ /502/
rule 2 /9405/ /215/
rule 3 /9410/ /500/
voice translation-rule 2
rule 1 /.*/ /541999999/
voice translation-rule 100
rule 1 /^9/ // type any unknown plan any isdn
voice translation-profile Inbound_Calls_To_CUE
translate called 1
voice translation-profile InternationalType
translate called 100
voice translation-profile Local-CLID
translate calling 2
license udi pid CISCO2911/K9 sn FTX1641AHX3
hw-module pvdm 0/0
hw-module pvdm 0/1
hw-module sm 1
username routeradmin password 7 091649040910450B41
username cmeadmin privilege 15 password 7 03104803040E375F5E4D5D51
redundancy
controller T1 0/0/0
cablelength long 0db
pri-group timeslots 1-12,24
class-map type inspect match-any sslvpn
match protocol tcp
match protocol udp
match protocol icmp
class-map type inspect match-all router-access
match access-group name router-access
policy-map type inspect firewall-policy
class type inspect sslvpn
inspect
class class-default
drop
policy-map type inspect outside-to-router-policy
class type inspect router-access
inspect
class class-default
drop
zone security trusted
zone security internet
zone-pair security trusted-to-internet source trusted destination internet
service-policy type inspect firewall-policy
zone-pair security untrusted-to-trusted source internet destination trusted
service-policy type inspect outside-to-router-policy
interface Loopback0
ip address 192.168.17.1 255.255.248.0
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description Internet
ip address dhcp
no ip redirects
no ip proxy-arp
zone-member security internet
duplex auto
speed auto
interface GigabitEthernet0/1
ip address 192.168.8.1 255.255.248.0
duplex auto
speed auto
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
interface Serial0/0/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-ni
isdn incoming-voice voice
no cdp enable
interface Integrated-Service-Engine1/0
ip unnumbered Loopback0
service-module ip address 192.168.17.2 255.255.248.0
!Application: CUE Running on NME
service-module ip default-gateway 192.168.17.1
no keepalive
interface Virtual-Template1
ip unnumbered GigabitEthernet0/0
zone-member security trusted
ip local pool SSLVPNPhone_pool 192.168.9.1 192.168.9.5
ip forward-protocol nd
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/cme-gui-8.6.0
ip route 192.168.17.2 255.255.255.255 Integrated-Service-Engine1/0
ip access-list extended router-access
permit tcp any host 66.111.111.111 eq 443
tftp-server flash:apps31.9-3-1ES26.sbn
control-plane
voice-port 0/0/0:23
voice-port 0/3/0
voice-port 0/3/1
mgcp profile default
sccp local GigabitEthernet0/1
sccp ccm 192.168.8.1 identifier 1 priority 1 version 7.0
sccp
sccp ccm group 1
bind interface GigabitEthernet0/1
associate ccm 1 priority 1
associate profile 1 register CME-CONF
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum sessions 4
associate application SCCP
dial-peer voice 500 voip
destination-pattern 5..
session protocol sipv2
session target ipv4:192.168.17.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 10 pots
description Incoming Calls To AA
translation-profile incoming Inbound_Calls_To_CUE
incoming called-number .
port 0/0/0:23
dial-peer voice 20 pots
description local 10 digit dialing
translation-profile outgoing Local-CLID
destination-pattern 9[2-9].........
incoming called-number .
port 0/0/0:23
forward-digits 10
dial-peer voice 30 pots
description long distance dialing
translation-profile outgoing Local-CLID
destination-pattern 91..........
incoming called-number .
port 0/0/0:23
forward-digits 11
dial-peer voice 40 pots
description 911
destination-pattern 911
port 0/0/0:23
forward-digits all
dial-peer voice 45 pots
description 9911
destination-pattern 9911
port 0/0/0:23
forward-digits 3
dial-peer voice 50 pots
description international dialing
translation-profile outgoing InternationalType
destination-pattern 9T
incoming called-number .
port 0/0/0:23
dial-peer voice 650 pots
huntstop
destination-pattern 650
fax rate disable
port 0/3/0
gatekeeper
shutdown
telephony-service
protocol mode ipv4
sdspfarm units 5
sdspfarm tag 1 CME-CONF
conference hardware
moh-file-buffer 90
no auto-reg-ephone
authentication credential cmeadmin tshbavsp$$4
max-ephones 50
max-dn 200
ip source-address 192.168.8.1 port 2000
service dnis dir-lookup
timeouts transfer-recall 30
system message Oregon's Wild Harvest
url services http://192.168.17.2/voiceview/common/login.do
url authentication http://192.168.8.1/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 7931 SCCP31.9-3-1SR4-1S.loads
load 7936 cmterm_7936.3-3-21-0.bin
load 7942 SCCP42.9-3-1SR4-1S.loads
load 7962 SCCP42.9-4-2-1S.loads
time-zone 5
time-format 24
voicemail 500
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh moh.wav
web admin system name cmeadmin secret 5 $1$60ro$u.0r/cno/OD2JmtvPq4w9.
dn-webedit
transfer-digit-collect orig-call
transfer-system full-consult
transfer-pattern .T
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-template 1
softkeys connected Hold Park Confrn Trnsfer Endcall ConfList TrnsfVM
button-layout 7931 2
ephone-template 2
softkeys idle Dnd Gpickup Pickup Mobility
softkeys connected Hold Park Confrn Mobility Trnsfer TrnsfVM
button-layout 7931 2
ephone-dn 1 dual-line
number 200
label Lisa
name Lisa Ziomkowsky
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 2 dual-line
number 201
label Dylan
name Dylan Elmer
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 3 dual-line
number 202
label Kimberly
name Kimberly Krueger
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 4 dual-line
number 203
label Randy
name Randy Buresh
mobility
snr calling-number local
snr 915035042317 delay 5 timeout 15 cfwd-noan 500
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 5 dual-line
number 204
label Mark
name Mark McBride
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 6 dual-line
number 205
label Susan
name Susan Sundin
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 7 dual-line
number 206
label Rebecca
name Rebecca Vaught
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 8 dual-line
number 207
label Ronnda
name Ronnda Daniels
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 9 dual-line
number 208
label Matthew
name Matthew Creswell
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 10 dual-line
number 209
label Nate
name Nate Couture
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 11 dual-line
number 210
label Sarah
name Sarah Smith
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 12 dual-line
number 211
label Janis
name Janis McFerren
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 13 dual-line
number 212
label Val
name Val McBride
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 14 dual-line
number 213
label Shorty
name Arlene Haugen
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 15 dual-line
number 214
label Ruta
name Ruta Wells
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 16 dual-line
number 215
label 5415489405
name OWH Sales
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 17 dual-line
number 216
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 18 dual-line
number 217
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 19 dual-line
number 218
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 20 dual-line
number 219
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 21 dual-line
number 220
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 22 dual-line
number 221
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 23 dual-line
number 222
label Pam
name Pam Buresh
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 24 dual-line
number 223
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 25 dual-line
number 224
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 26 dual-line
number 225
label Elaine
name Elaine Mahan
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 27 octo-line
number 250
label Shipping
name Shipping
ephone-dn 28 dual-line
number 251
label Eli
name Eli Nourse
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 29 dual-line
number 252
ephone-dn 30 dual-line
number 253
ephone-dn 31 octo-line
number 100
label Customer Service
name Customer Service
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 32 octo-line
number 101
label Sales
name Sales
call-forward busy 214
call-forward noan 214 timeout 12
ephone-dn 33 dual-line
number 260
label Conference Room
name Conference Room
call-forward busy 100
call-forward noan 100 timeout 12
ephone-dn 100
number 300
park-slot timeout 20 limit 2 recall
description Park Slot For All Company
ephone-dn 101
number 301
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
ephone-dn 102
number 302
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
ephone-dn 103
number 700
name All Company Paging
paging ip 239.1.1.10 port 2000
ephone-dn 104
number 8000...
mwi on
ephone-dn 105
number 8001...
mwi off
ephone-dn 106 octo-line
number A00
description ad-hoc conferencing
conference ad-hoc
ephone-dn 107 octo-line
number A01
description ad-hoc conferencing
conference ad-hoc
ephone-dn 108 octo-line
number A02
description ad-hoc conferencing
conference ad-hoc
ephone 1
device-security-mode none
mac-address 001F.CA34.88AE
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:2 2:31
ephone 2
device-security-mode none
mac-address 001F.CA34.8A03
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:12
ephone 3
device-security-mode none
mac-address 001F.CA34.898B
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
ephone 4
device-security-mode none
mac-address 001F.CA34.893F
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
ephone 5
device-security-mode none
mac-address 001F.CA34.8A71
ephone-template 1
max-calls-per-button 2
username "susan"
paging-dn 103
type 7931
button 1:6
ephone 6
device-security-mode none
mac-address 001F.CA34.8871
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:7 2:31 3:32
ephone 7
device-security-mode none
mac-address 001F.CA34.8998
ephone-template 1
max-calls-per-button 2
username "matthew"
paging-dn 103
type 7931
button 1:9
ephone 8
device-security-mode none
mac-address 001F.CA36.8787
ephone-template 1
max-calls-per-button 2
username "nate"
paging-dn 103
type 7931
button 1:10
ephone 9
device-security-mode none
mac-address 001F.CA34.8805
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:5
ephone 10
device-security-mode none
mac-address 001F.CA34.880C
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:14
ephone 11
device-security-mode none
mac-address 001F.CA34.8935
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:3
ephone 12
device-security-mode none
mac-address 001F.CA34.8995
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:8 2:31
ephone 13
device-security-mode none
mac-address 0021.5504.1796
ephone-template 2
max-calls-per-button 2
paging-dn 103
type 7931
button 1:4
ephone 14
device-security-mode none
mac-address 001F.CA34.88F7
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:23
ephone 15
device-security-mode none
mac-address 001F.CA34.8894
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:26
ephone 16
device-security-mode none
mac-address 001F.CA34.8869
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:28 2:27
ephone 17
device-security-mode none
mac-address 001F.CA34.885F
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:11
ephone 18
device-security-mode none
mac-address 001F.CA34.893C
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:27
ephone 19
device-security-mode none
mac-address 001F.CA34.8873
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:27
ephone 20
device-security-mode none
mac-address A456.3040.B7DD
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:13
ephone 21
device-security-mode none
mac-address A456.30BA.5474
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:15 2:16 3:32
ephone 22
device-security-mode none
mac-address A456.3040.B72E
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:1
ephone 23
device-security-mode none
mac-address 00E0.75F3.D1D9
paging-dn 103
type 7936
button 1:33
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
transport input all
scheduler allocate 20000 1000
ntp master
ntp update-calendar
ntp server 216.228.192.69
webvpn gateway sslvpn_gw
ip address 66.111.111.111 port 443
ssl encryption 3des-sha1 aes-sha1
ssl trustpoint cme_cert
inservice
webvpn context sslvpn_context
ssl encryption 3des-sha1 aes-sha1
ssl authenticate verify all
policy group SSLVPNphone
functions svc-enabled
hide-url-bar
svc address-pool "SSLVPNPhone_pool" netmask 255.255.248.0
svc default-domain "bendbroadband.com"
virtual-template 1
default-group-policy SSLVPNphone
gateway sslvpn_gw domain SSLVPNphone
authentication certificate
ca trustpoint cme_root
inservice
end

I think your ACL could be the culprit.
ip access-list extended router-access
permit tcp any host 66.111.111.111 eq 443
Would you be able to change the entry to permit ip any any (just for testing purpose) and then test to see if the calls function properly. If they work fine then we know that we need to open som ports there.
Please remember to select a correct answer and rate helpful posts

REALLY need some help with my problem (Netgear and...

Hi everyone,
Well... where to start really.
This morning around 5am, I lost connection to the net, yet my Netgear (DG834 wired) showed an uptime of 117 hours, so it showed no reboot. It seems my IP profile was raised (As it was low before for my sync).
I had no reboot it seems, but my noise margin went up to 9db from 6db. This is fine as it means I should be getting around 6.5meg IP profile going by the sync. Anyway (This is complicated to explain but bear with me).
My current IP profile is now 7.15K. I know this will come down now to match my sync at 9db (Which should be 6.5meg).
What is happening, is that any change made to my broadband (Like my IP profile being raised this morning) means that I cannot then connect to the net, and anything connected (Like Xbox Live etc) disconnects, even though the router shows no disconnect, and all the lights are green.
The only way for me to reconnect to the internet then is to MANUALLY reboot the router, because no matter what website etc I try to view, it just says "Looking for..." in the bottom left corner of the browser, and I can't connect to anything like Xbox Live etc.
Can anyone explain why this is happening with the Netgear router? Shouldn't any change, like an IP profile increase not affect my broadband connection? It seems whenever a change is made BT side, I have to then manually reboot the router to get online.
I wondered if anyone with a netgear, or anyone with some knowledge on this could tell me why. This could save me a lot of headaches down the line and stop me having noise margin raised etc because I have to manually reboot the router to get it working again. I just thought that any change, like an increase in IP profile etc, shouldn't affect my connnection and force me to have to manually reboot the router to get it up and running again.
I hope you understood what I was trying to explain, and thanks in advance for any responses.

Hi John. Thanks for responding.
I have been through the options on the router and can't find one that says auto connect at all.
It seems the router is not disconnecting though (Like this morning when the IP profile raised), as the uptime on both WAN and LAN were showing 117 hours, and all green lights were on, on the router. It's just when a change on the BT side is made, it won't let me get on the net until I do a manual reboot. It's all very baffling to me really.
I tried googling my problem to no avail also.

Really need some help here!!

Right chaps. Been with bt 16 months now(contract due to run out in dec) been paying my bills on time and not running up high bills..my monthly base cost is around 47 pound per month..
Direct Debit is around 62 pound per month and ive just recieved an email saying its going p to 82 per month!!!!1
how can my direct debit be nearly double my monthly bill when we hardlys use the phone (mobiles all the way)
im on unlmited inf 2 (so no extra bb charges),never misses any bills,always bee on time.
Im just stumped as to why my direct debit is going up and not down.
Any help?

Welcome to the forum. The Monthly Payment Plan strikes again! There's no point in trying to guess how the payments are determined as the system works (if that's the correct word) in unfathomable ways. It might be possible to get them amended, or even do it yourself in MyBT, but surely enough it will go wrong again at some point.
Do yourself a favour and switch to monthly billing. It's very reliable in my experience, and once it's up and running you're simply billed each month for the next month's standing charges plus any one-offs (eg call charges) incurred during the previous month. There are a couple of downsides in that any substantial one-offs can't be spread over several months and that you can't change your direct debit date (which is fixed at 8 days after the bill) but that's a small price to pay for the reliability. If you switch while you are in credit, the balance will be set against subsequent bills until it's used up.
You can click the white star next to this message if you think it was helpful.

Really really need some help and guidance here as I am going nuts!!

Similar Messages

Maybe you are looking for