Receipt for monthly charges?
Is it possible to get a receipt showing charges and tax for the monthly Creative Cloud recurring payments? I received an e.mail stating that the payment was made with a link to the "account management page" (store1.adobe.com). From there I can view the transaction under "Your Subscriptions" but there is no printable option and it only shows the most recent payment, not the one I made last month too. If I print that screen, it formats it as raw html (without the css styling) and spans it across multiple pages. Since I would assume most CC customers are claiming the service as a business expense, I would expect receipts should be easy to obtain but I'm not finding it anywhere.
This just keeps coming up for us here. We have several creative cloud accounts and accounting wants the monthly receipts.
Could Adobe please, please, please just put invoice details (billing date, amount, account name) in the notification email that is sent monthly? That alone would suffice.
Getting to the receipts online is not that hard, if you do it every day, and in agregate it's a huge waste of your customers' time. But we really just want the payment information put into the email.
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Private Message -
I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.
I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.
Hi,
Thank you for contacting us.
I request you to contact our customer support team directly at- Contact Customer Care, they will be assisting you with the payment receipt.
Note:- Please choose the product- Acrobat.com and issue as Membership, account, payment- Click- "Still need help? contact us"- Choose contact option as- Chat.
Regards,
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