Received email from "itunes store, orders@tunes.co.au, stating that I've purchased "Kill Bill Double Feature for $199. I have not. Is this a scanm?

Received email from "itunes store, [email protected] stating that I had purchased Kill Bill Double Feature movie bundle for $199.99". I have not bought this.
It is asking me to provide billing information to verify that I'm the legitimate account holder. Is this a scam?

Yes. Look at the address carefully - 'tunes' - and the link to enter your information will also be a non-Apple one. Don't follow any links; bin it.

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Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store"

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.

What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

Just receive this email. There is no evidence that i have purchased anything. Dear client(e), Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.

Just received this email. Havn't purchased anything any idea????
Dear client(e),
Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
This purchase was initiated from 'BRAZIL'
If you made this purchase you can ignore this email, but if it was made in error, or if you believe an unauthorized person accessed your account, please reset your account informations immediately by going to
ireset.appleaccount.com => Confirm that you're the account holder and then
change your password.
N.B: If you don't update your account, Please note that it can be
used to make more orders in our stores, and then we'll be obliged to block it.
Thanks,,
Regards,
Customer Support

It's a phishing attempt to get your account and payment details, it's not from Apple - if you clicked on the links in it and entered your details then you should change your password immediately e.g. by tapping on your id in Settings > iTunes & App Store on your iPad and selecting 'view apple id' on the popup and signing into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

How if i wanna receiving email from itunes to my icloud mail account if differences my Apple ID

my apple id using gmail accoun... Now i already have icloud mail accoun.. And how i wanna make all receiving email from itunes & apple to my iCloud account without change my appd id...???

Hi Kim,
The password for your iCloud account and your Apple ID are one in the same, as the iCloud email account is an alias for your Apple ID as well.
After you set up your @icloud.com email address, you can use it to sign in to iCloud. You can also sign in using the Apple ID you used to create your iCloud account.
iCloud: Set up an @icloud.com email address
Cheers,
Alex H.

False billing email from iTunes Store

I received an email, based on my secondary email account, with an alleged bill (Receipt # 850120001476) for $52.98, for two alleged purchases from iTunes Store. To me,since I have not many any purchases from the iTunes Store, this is a malware scam email. Has anyone experienced a similar scam?
Appreciatively, Bruce

Yes, there's a couple of those per day reported on the forums.
Identifying legitimate emails from the iTunes Store - http://support.apple.com/kb/HT2075
Identifying fraudulent "phishing" email - http://support.apple.com/kb/ht4933
Forward attempts to: [email protected]

WATCH OUT!!!! Hoax email from Itunes store floating around... it is pretty badly worded bu this is an attempt to get your credit card and other personal detail. Check to see if the email is from itunes before you open anything

There is an email going around telling you you have credit or an offer for credit from itunes. It is a hoax.... as soon as you open it and action it your personal and credit information has been given to the scum that sent it out. Look at who the email is from by checking the actual address not just the summary that comes up... This has been going around Facebook for a while and now these crooks have moved to itunes... BE CAREFUL!!!!

Yoor post is very confusing. AOL's iPad magazine is called "Editions" and it's free. "The Daily" is put out by TheDailyHolding and is owned by Rupert Murdoch. You've already posted in another thread where the solution was given. Other people seem to have manged to get unsubscribed.
Best of luck.

Genius Error when receiving info from itunes store

Hi. well the problem im having with genius is the second step of turning it on. ive been trying this for a while and everytime my computer is done gathering info about my library, for the first step, it sends it to the store but the it says "waiting for apple to deliver your genius results" i get a message that says.
"we could not complete your itunes store request. An unknown error occured (-50).
There was an error in the iTunes store. Please try again later."
Does anybody know what the problem is and how to fix this problem? Any help would be quite helpful.

I just realized I posted this in the wrong section, sorry!

Download error on movie rented from Itunes Store

Hello, I have tried to download a movie i just rented from the itunes store and an error message stating that:
There was a problem downloading "file name". The disk could not be read from or written to. Please check the connection to the network is active and try again

Same thing here... Direct purchase of musicvideos, tv shows, etc. via Apple TV with no problem (account is valid, connection is there, content is downloaded). Musicvideos and tv shows are synced to my iTunes library and I can play the complete content on my computer. Musicvideos ARE available on ATV (just bought one via iTunes... and directly available and playable on ATV), but purchased tv shows are not available and will not sync (tv show WAS bought via Apple TV... synced to iTunes... but after changing syncing to the latest 5 episodes of tv shows I cannot stream with the online and connected iTunes library to watch my bought shows).
Help!

I got cheat from itunes store what can I do

This morning I want buy an app and this app's price just around 1 pound but after I purchase I have receive some email from itunes store it shows I am already pay about 132 pound for that app!!!!What can I do now..

It would help to state which app exactly so people can look at the situation. Also say where you are located. I know in the USA we pay taxes that are added on top of the price shown on an item.

My apple id unable to purchases music or apps from itunes store

It happened many times with my Apple id. Firstly, I was unable to purchases contents from itunes store. The notif "contact itunes support" always appear everytime I tried to purchased. Everytime I met the issue, I always contacted itunes support, but rarely itunes support teams replied my email. This time, it happened again, and even more. Right now I couldn't purchases anything from itunes store even music. It said that I have to verify my billing info. I've tiped everything needed in that billing info also my credit card, but the notif always "security code is invalid". How come it is invalid, when I handed the card my self when I tiped the number on my apple id. I've repeated it over and over again, but the same notif always came.
Anyone could explain to me, what's happen to my apple id axactly and how to solve this issue.
Thanks.

if both itunes on the computer and on the phone dont show any then apple must not be offering that service in your country

I'm not getting emails from iTunes? Help?

So this all started a year ago when my first Apple iD just stopped working one day. I used an aim account and I had forgotton the password for that and I only recently reset it yesterday, so saying that, I tried resetting my Apple iD password for my first account but I haven't received any emails to either my back-up email or my first email. My first Apple iD has 80 dollars on it, and I would like access to it again.
(sorry if this is confusing)
Breakdown: I'm not receiving emails from iTunes to either email and I can't access my apple account and I want my 80 dollars back.
Why am I not receiving emails from iTunes????

I note that your email got to me fine - were you using the address that I gave in my posting or were you using the one in my profile? Could you overwrite the address in my profile with what you used to eliminate the possibility of a stray control character?

Do not receive email from Apple when trying to reset iCloud password

Hello. I have an iphone set up an old iCloud account. I can't remember password. I then tried the iforgot procedure. But I do not receive any email from Apple after completing the procedure. I can't either use the "answer the questions" method, since I have not used mu actual birthdate !! (yes I know, stupid). Is there any way to contact anyone at Apple to help ?
Thanks

You need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

I delated the TV Shows I bought from iTunes store.

I delated the TV shows, I bought them from iTunes store...
Can I downroad those again for free from iTunes store?
How can I do that?
Sorry, My English is not good, but I need help...
Thank you very much.

Have you failed to maintain a backup copy of your purchases?
In some countries you can redownload some itunes purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

When trying to make a purchase from itunes store, keep getting error code 42408. anybody else? know what that is?

When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

Not receiving emails from certain people/clients?

Hi like the tiltle says, i'm not receiving emails from certain clients.
it doesnt even go into spams, there is no trace at all... like it was never sent
this makes me worries about how many other emails i've never received
this particular domain is a domain that i own, and hosted on a dedicated server (i'm the one sending the emails) i was doing tests before moving that specific site to BC.
i've tested with a bunch of other accounts that i own and i'm receiving them no problem on my gmail account, and other accounnt that i have on a dedicated server)
But from that specific domain ie: thatdomain.com i'm am not receiving anything in any accounts of my partner domain.
where should i look?
help
Doesnt help me loving BC, i'v been having a bunch of deceptions ever since i "made the big move"

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
Good luck.

Received email from "itunes store, orders@tunes.co.au, stating that I've purchased "Kill Bill Double Feature for $199. I have not. Is this a scanm?

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