Recently had my Q10 stolen, and received a new one. What about the stolen device?
This is more of a generic question, but... since the alternative is to call Verizon and get put on hold, I thought I would poll here first.
When devices are stolen do the carriers put a 'block' on those phones so they cannot be used on the network? Why don't all mobile carriers band together and when phones are unlocked prohibit them from joining any carrier's network? I was away on a trip, and did not have wireless updating turned on, so of course I lost a bit of stuff. It angers me that phones are stolen all the time, people lose data, and thieves win.
I know with VZW and with Sprint...if your device is report stolen it can't be activiated again on their network.
Similar Messages
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I recently had my phone fixed and when they fixed it they wipe the phones memory but had everything saved but how do I retrieve my photos ?
Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I want to create a new Apple ID and delete my old one, what about my purchases?
I've purchased some subscriptions that I did not mean to and I would not like them to show up on my iTunes purchase history. While I know we can hide the app from saying purchased, the subscriptions seem to be under my account permanently, even the expired ones. I've looked endlessly and there is no way to make an expired subscription "disappear" from my account, so I am willing to delete it and create a new one. My concern is all the music, movies, and apps I've purchased. How do I treat these? Will they sync to my phone seamlessly?
You can't delete an account, only iTunes Support can potentially do so, but you would lose all of the account's purchases if they do so - all downloads are tied to the account that downloaded them, they cannot be transferred to another account.
If you do create a new account then there are instructions on this page of how to do so without giving credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method. -
My iPhone will not send mail. I deleted the acct. and opened a new one. I rebooted my phone too. I am at a loss as to what I should do next.
Sounds as if you have a POP email account. If that is the case, then deleting the account and adding it back deleted those folders. They will be recreated as needed. As soon as you send an email, the Send folder will be created. As soon as you delete an email the deleted folder will be created, and the same with saving an incomplete email will create the draft folder.
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Help! I have tried to restore both phones to no avail. I can't even turn them off to make them stop blinking. I ket the old one die, then plugged it in and that didn't even work
Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus -
Last night my imessage and factime on my ipod randomly signed out. When i tried to sign back in i had forgotten my password and created a new one. When i put the new one in, it says it is inccorect when it obviously is not. please help
evalladares wrote:
...i had forgotten my password and created a new one. When i put the new one in, it says it is inccorect when it obviously is not.
Sorry, have I misunderstood you?
If you have forgotten your password, then how did you create a new password? You cannot simply "create a new password" after forgetting the original one.
How would you get into the account so that you could change it? -
What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one?
If the problem persits after restoring the iPod to factory defaults/new iPod then you likely have a hardware problem. In that case an appointment at the Genius Bar of an apple store or returing it to Apple is in order.
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How do I deauthorize my old computer and authorize my new one?
How do I deauthorize my old computer and authorize a new one?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
Deauthorization is done the same way, except for choosing Deauthorize this Computer.
(85665) -
My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
Many thanks
Arkadi de RakoffUnfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now. -
I have recently had my MacBook Pro and iPad stolen so I have bought a new iPad, since syncing to my existing Apple ID account I keep getting another Apple ID popping up asking for the password. Does this mean that the owner of this appe ID have my stuff?
You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.
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severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I want this corrected.@
Hi gutturnio,
Kindly provide the below mentioned details in a "Private Message" so that we can assist you appropriately.
Product your are trying to install:
OS version:
Order #:
Serial #:
Email Id on which you have registered the serial number:
There could also be an issue with the compatibility of the software and operating system you are using.
Kindly check system requirements:
CS 6: System requirements | Adobe Creative Suite 6
System requirements | Photoshop
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Thanks,
Atul Saini -
I recently had a shuffle stolen and wondered if there was any way apple can trace it if someone else tries to sync or use the ipod?
No, manufacturers generally do not track people's stolen property. The shuffle has no means to connect to the Internet so you can't track it yourself. Thankfully it's only $49.
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I recently had to send my old iPhone back and get a new one. When I did, I simply did a restore and backup with my computer. When I did that, my iMessage between my iPhone and iPad are no longer synced. No matter how many times I went to settings, messages and adjusted it, my iPad and iPhone recognize when I send a message out but not when I received a message from another IMessage user to my iPhone. My iPad simply doesn't get those messages. HELP!!!!
If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information. -
good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should appear. Can someone help?
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