Recording 'partners' and 'texts' in VA01 Tcode

Hi,
while recording VA01 tcode i'm not able to record partners and also texts.
can any one tell me how to record the partners and texts in VA01.
Thanks & Regards,
Prasad.

Prasad,
In regards to Text, you can save text using FM 'SAVE_TEXT' provided you know the ID and OBJECT. For Sales Order Header text usually the OBJECT is 'VBBK' and the NUMBER is '<SO Number>'. For Sales Order Item text usually the OBJECT is 'VBBP' and the NUMBER is '<SO Number><Item Number>'. You will have to find out the ID of the Text from its attributes.
Thanks

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We would like to use the Field Authorization Groups in the customer master to restrict update of specific fields. One problem we face is that we can't seem to find a way to restrict the authorization on the partners and texts. Has anyone come across this issue and found a solution? If so, could you please share it with us?
Thanks,
Christine

Hi,
For the text this is clearly not possible.
Text is an additional component above of the transaction. It is not fully integrated. So there are some limitations
For the partners. I guess you mean partner functions of a customer.
I'm a bit surprise. The fields below should be customizable
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Our employee insists that he did not make these calls and texts (he does not even know how to text), and what is odd about the numbers that appear on the detail (both text and voice) is that they fit into one of two categories:
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She then went on to say that it looks like texts were sent to international numbers (???) recently (these same 523 and 352 area code numbers I referred to above). Number one, if these were international texts, it seems odd to me that these texts show up on our billed and unbilled activity as "domestic text" and there is no premium charge assessed to our account for international texts. Number two, if these numbers were international numbers, I imagine that we would be charged for outgoing international calls, which we were not. Further, I imagine that the numbers would be displayed on our bill in other than a ten digit format, but am not sure, as no one has ever made an international call or text on our phone.
Next steps:
Does anyone have advice for the next steps we should take and how we can get to someone in customer service who can actually help us with this problem, instead of what we experienced on our previous call? Can we demand that Verizon launch an investigation through its fraud department on the activity on this phone, or is this at the discretion of VZW to launch an investigation? I am unsure, since this was not given as an option by the customer service rep...
If we can get Verizon to launch an investigation, is payment of the portion of the bill with the unusual and disputed usage (namely, that which is over and above the usual usage) waived pending the investigation results, or will we have to pay the entire bill to both avoid having the phones turned off, as well as any detrimental effects to our credit? We've been hit hard by the economy, both personally (I am out of work right now) and business wise (my husband's business has been doing only about 25% of its usual business), and we don't have the extra $$ for the bill unless we take it out of our grocery budget.
If anyone has any insight, suggestions or otherwise, I sure would appreciate it. Sorry for the lengthy first post, but I thought it would be helpful to outline as much about the situation as I could in order that people could respond. Thanks in advance!

kbinga,
I know this is a confusing and frustrating situation for you. I would be happy to review the account in detail to see what is happening with the usage and charges to ensure it does not continue to be a problem for you. Please send me a direct message for further support assistance.
Thank you!
AdamE_VZW
Follow us at @VZWSupport

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@murali
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Recording 'partners' and 'texts' in VA01 Tcode

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