Recovering Creative Suites after Upgrading OS

If I upgrade to Windows 8 and lose my CS 5.5 Standard, can I just sign in to Adobe and re-download my purchase to re-install it?

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Mylenium

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Can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium

Creative Suite 4 upgrade will not accept serial number

I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.

Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium

Adobe Creative Suite 5 / Upgrade System Windows Vista to Windows 7

Dear customer service,
I am a customer of Adobe as I bought two years ago the Adobe Creative Suite 5.
My system is still Windows Vista. Now I wanna buy the Microsoft Home Office 2013 and now I have to upgrade from
Windows Vista to Windows 7.
My question is if there will be any problem with the Adobe Creative Suite 5? Or can I only put in the upgrade CD,
leave the Creative Suite on my pc and have nothing else to do than just installing?
Thank you for your reply.
With best regards,
Nicole

Correct. You only need to run the CS5 installer and have to provide the pertinent serial numbers in the process. Just make sure you run Help --> Deactivate bevor nuking your Vista install and reformatting your drive. If there are issues during the install, ask in the Download, Install & Setup forum.
Mylenium

G4 MMD with OS 10.2.8 using Adobe Creative Suite 2 & upgrading to Tiger?

I have a Powermac G4 Mirror Door running Mac OS X v. 10.2.8. It has, Adobe Acrobat 7.0 Pro, Adobe Bridge, Adobe Creative Suite 2, Adobe Illustrator CS2, In Design CS2, Photoshop CS2, Version CS2, Creator Professional 7.0.3. My question is, if I upgrade my OS to Tiger using Archive and Install will the above listed programs still work?
Thanks everyone,
kryla

Hi- actually no, I had nothing unusual- anything questionable went into the previous system file, but I've had no cause to deal with the previous system file.
Offhand, if I remember, here's what worked without any problem, although there were some complaints when leopard first came out that these things would NOT work.
these were ok:
office 2004, filemaker pro6, quicken 2005, gradebook, personal organizer (chronos),photoshop elements 4, stuff for canoscan 8400F, inspiration, isay, ....can't think of anything else off hand; no problems with printers either.
Those programs you mention...I just don't know.. maybe disable them? All I can say is that Leopard is running great on my old pb and I'm going to keep it going as long as I can.
I'm not sure I'm going to put leopard on the mirrored doors desktop, it is still stable, never crashes, but maybe, or maybe I should just quit while I'm ahead.

Creative Suite 2 - upgrade required

I am using a Power Mac G5 - running OS 10.5 Lopard. I have Creative Suite 2 and want to upgrade to 5 if I can or CS4 if not!
I can download these or buy second hand discs!
How much will an Install / Licence cost?
Thanks in advance.

I don't follow. Used licenses have nothing to do with Adobe beyond the license transfer. The rest is between and the seller. Adobe only sells current versions, in which case none of this is relevant, anyway. you are long beyond any upgrade cycles and can only buy a fresh license. That said, none of what you are trying to do really makes sense. The last version that fully supported PPC was CS3, in CS4 only Photoshop, illustrator and InDesign support it still and in CS5 only intel Macs are supported. If you were to spend any money, buying an affordable new computer would be almost inevitable to actually run your then to be new software...
Transfer an Adobe product license
Mylenium

Creative Suite Premium Upgrade?

If I have Adobe Creative Suite Premium and I buy the CS3 or CS4 upgrade (off ebay), will I get an upgraded version of GoLive? Will I get Dreamweaver? Will I get neither? Can anyone help me out here?

Well if you buy it off ebay its most likely a pirate version and the pirates will have your credit card number too. Not a wise move.
and you only get dreamweaver with CS3 and 4. GoLive 9 was a piece of crap and not worth the upgrade fee.
If you are going to get CS4 which is the only version available retail and from Adobe, now is the time to do so before you are out of the upgrade path.

Downloading Creative Suite after 90% installed, said Error w/ no solution?

Downloading Creative Suite 5.5 and after 90% installed, told me to quit Firefox, I did, then it said Error (1) with no instructions as to what the error is and how to solve it.
Do I need to be connected to the internet by any chance? I'm wireless and never have my computer hooked up downstairs but can move it if that could be the problem.
Many thanks.
meme

http://helpx.adobe.com/creative-suite/kb/installer-freezes-checking-system-profile.html
Mylenium

Creative Suite CLP upgrade & failed installation

I'm trying to install the upgrade for Creative Suite 2.3 Premium and I try to install Acrobat 8 PRO, but the installation keeps failing. I type in the serial numbers that I have. I tried it both with and without the dashes in them, and the software says invalid serial number every time. I tried to set up an e-license for this since it says that Acrobat 8 needs to have an e-license, but when I click start on the setup e-license page, it says "No [order] result found." Do I need to set up the ALM or should it work with the serial number and if I need to set up the ALM, why can't it find my order? Any help?
Jonathan

I have downloaded the Creative Suite 2.3, saving them (7 total download portions)to the proper download file folder and everything went well.
Now I am trying to install the CS2 and it works for disk 1(seems like Disk 1 is automatic) then makes a request for Disk 2 which I don't have as this was an EDS (electronic download of the wuite). Then it closes me out cold. What am I missing as to the installation? Why doesn't these programs come on CD's so this doesn't happen?
Kathleen_main street

Selling Creative Suite CS5 (upgraded from CS3)?

Hi there,
I want to sell my Mac copy of Adobe Creative Suite CS5 Master Collection.
Will I have a problem because it was upgraded from CS3? (I still have the boxed copy of that too).
I've been reading about the license transfer thing:
https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html?PID=21599 97
- is this workable if I am selling on ebay? Will the buyer need to fill this out too? It sounds like a convoluted process...
Just wondering if there is an established simple process for doing this.
Thanks!
Mark

Each and every license transfer requires to go through the procedures. There are no shortcuts. Selling upgraded versions requires to include all previous qualifying products.
Mylenium

Creative Suite 1 upgrade

Creative Suite 1 will not run on my iMac Intel based machine. What is the quickest/cheapest way for me to get this suite of software upgraded to it will run on OS X Lion?

Adobe Creative Suite 1 came out in September 2003, according to Wikipedia. It was designed for PowerPC processors on a Mac.
You've also passed the period where you can get an upgrade price to Creative Suite 5.5, the current version by at least a couple years. You'll have to buy a full version. Go to www.adobe.com to look at pricing for various editions.
Sorry.

Creative Suites 4, upgraded to ver. 5.5 and still having problem

I posted a previous question, but couldn't figure out how to add something to the thread (?!) Also, I mistakenly described it as "Adobe Resource Manager". It is called "Adobe Resource Synchronizer".
I notice my fan starting to work too hard, so I look in my Activity Monitor and see that "Adobe Resource Synchronizer" is using upwards of 80% of the system resources and keeps going, as much as 98% of system resources! So I "quit" the process and the fan dies back down.
It happens almost everytime I work on the computer, and then it's O.K. after I turn it off. But what is it doing? Am I shutting off some necessary process needed by Creative Suite? What is it attempting to do. It can't possibly be right to use so much of the system resources and almost overheat my computer!
Sorry I had to start this as a new thread. I was logged in, but couldn't find a way to add to the previous discussion.

There are a few possible reasons for preferences such as the home page not being saved, for details see https://support.mozilla.com/kb/Preferences+are+not+saved

Cant install creative Suite after deinstalling on other iMac (only 2 licences)

Hi. I rent creative Suite monthly, the license allowes to run it on 2 iMacs (its just not allowed to have it open at the same time). I deinstalled the Creative Suite on one of my two iMacs, and wanted to install it on a new iMac. But now there's an Error-Message, that I already use them on two iMacs. But i am sure, that my deinstallation was done properly. It seems like, the deinstallation never reached Adobe, so that my old iMac is still registered even after deinstalling. What is the problem?
Thanx for helping.

If you contact Adobe Support directly they can help you work out the activation problem. Since it's a weekend, try the chat option.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

How to deactivate Creative Suite after harddisk crash ?

I have a two user volume license of Creative Suite Design Standard 6.
Main work is done in the office on two PC's.
There was a second installation of the product on my private notebook.
Now I had a harddisk crash on that notebook.
Since it was rather old I decided to buy a new one which I received today.
The problem is, that I am unable to start the Creative Suite from the old notebook, so can not deactivate that software.
What to do ?
Regards
Gerhard Sachs

Obviously, you won't be able to deactivate the copy of the Creative Suite that was installed on the crashed disk!
What you need to do is install the Creative Suite on your new system. If it refuses to activate due to too many activations and a phone number appears on your screen, call that number for activation assistance. If no phone number is provided, call Adobe Customer Support and have them connect you with activation support. Explain to them your problem in terms of the crashed disk. Normally, they will readily provide you with an additional activation. (Obviously, if you call too many times with problems associated with crashed disks, they will probably question the validity of your requests! )
- Dov

Can't uninstall Creative Suite after system restore

I recently performed a system restore on my windows 8 machine. This brought back my creative suite 5 which i previously uninstalled. Now I can't remove it because the uninstaller seems to be having problems. It wont show me any of the items to uninstall, hence, I cant remove any of the products from the bundle. Is there any other way to uninstall the product? thanks!

The uninstaller might have gone corrupt due to the files missing. Run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html and remove the files from there.
Once removed, delete the temporary files(Run->%temp%) and empty the Recycle Bin as well.
Check if that helps.

Recovering Creative Suites after Upgrading OS

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