Redemption code will not work for serial number

Put my code in and it says it's not been activated.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Similar Messages

  • MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

    It may be possible that the sale of the redemption by the third party seller has not yet been registered/recorded in Adobe's system. So as dj says you may need to check this out with the supplier.

  • HT201209 redemption code does not work for mountain lion

    app store says code is is not recognized

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    If that does not work, call Adobe Customer Service.

  • I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

    I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • My redemption cod is not working so I cannot obtain my serial number. What am I supposed to do now?

    My redemption code is not working so I cannot obtain my serial number. What am I supposed to do now?

    hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • Serial Number will not work for my PSE 7

    I"m trying to install my PSE 7 on my new Windows 8.1.1 computer. The trial version is running just fine but it will not accept my serial number. Adobe support was no help at all.

    was that an upgrade?  if so, http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
    otherwise, i don't know any options for you.

  • I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    Hi,
    Have you tried the help documents below:
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error
    In case of any other error message, please specify.
    Regards,
    Sheena

  • I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed.  I went to the downloads and can only retrieve Acrobat 8 Pro.  The installer will not take my serial number what can I do?

    I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed.  I went to the downloads and can only retrieve Acrobat 8 Pro.  The installer will not take my serial number what can I do?

    Hi floyd99,
    You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
    Reagrds,
    Rave

  • Set up will not accept my serial number, keeps telling me invalid serial number.

    Please help, set up will not accept my serial number, keeps telling me invalid serial number. What can I do?

    No help what-so-ever. All I want to do is download the $299.00 Acrobat XI
    Standard that I purchased yesterday. I have my redemption code and like I
    said, after spending hours yesterday going through all the crap the Adobe
    website asked for, my serial number was invalid. This is the most un-user
    friendly process I have ever attempted to go through.
    It should be one simple procedure but it never ends!!!!
    Can someone please give me simple instructions to getting my download for
    this product? If not, I am returning it for a full refund!
    On Sat, Feb 14, 2015 at 11:17 PM, RahulTyagi4you <[email protected]>

  • Redemption Code does not work

    I am trying to install CS6 from the email I was sent from Adobe. The redemption code does not work. Is there a phone number I could call for support. I bought my Adobe Creative Suite 6 from Ivy Tech Community College in Indianapolis, IN. I have recently moved to Bodfish California and need help to install this.
    Thank You
    Cathy Talbott

    Hi Sunshine2014,
    You can try the options in obtaining serial number from
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    You canalso contact Adobe regarding this, they can assist you better.
    Regards,
    Rajshree

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • Installation will not accept my serial number to install Adobe 8

    I have a Dell XPS M1530, laptop.  I installed Adobe Photoshop Elements 8 on my computer in March, and  the program worked correctly.  I had Windows Vista on my computer.  I just did a clean installation of Windows 7 to replace Vista.  I cannot reinstall Adobe Photoshop Elements 8 because Adobe installation will not accept my serial number.  Adobe tech support tells me my serial number is for version 6.0 of Adobe Photoshop, and Adobe no longer supports version 6.0..Please give me advice on how to install.

    To: Ankush Ved
    Your company told him it was for 6.

  • I got a meesage that my redemption code was not active for CS6

    I got a message that my redemption code was not active for CS6

    Hi baltimorecameraclub
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Is the redemption code the same as the serial number?

    is the redemption code the same as the serial number?
    I am trying to register my light room five and this one letter will not fit in the box.

    No.  A redemption code is used to acquire a serial number.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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