Ref2 on JE not populated for Credit Memos not based on another document
Version: (2007A)
Description of requirements: (Please provide a detailed description)
When the Setting in System Initialization\Document Settings \General tab\
Document Remarks Include is set to BP Reference Number, the Ref2 field on the Journal Entry for the document is populated with the BP Reference from the document. This is true for all documents, regardless of whether or not the document is based on another document, EXCEPT for AR and AP Credit Memos. In the case of Credit Memos, if the Credit Memo isnu2019t based on another document, the BP Reference isnu2019t written to the Ref2 field on itu2019s Journal Entry. Our customers have complained that this makes it very difficult for them to do their reconciliations as the Ref2 is blank on the reconciliations screen for these Credit Memos. If the Ref2 field were populated in the same manner as other documents, the Ref2 Field would contain the same BP Reference as the invoice(s) it should be reconciled with. We have been asked to request that this functionality be added in a future patch, as it would greatly simplify the customeru2019s reconciliation and save them a great deal of time and effort.
Business needs: (Please describe the impact on your business, if the functionality is not realized)
It is very difficult to reconcile our Credit Memos with the correct documents, as there is no reference available on the screen to connect them to the other documents. This requires a great deal of time researching which Credit Memo(s) should be reconciled with which Invoice(s).
Examples: (Please describe a typical example, how the functionality should work.)
When a Credit Memo (Purchase or Sales) not based on another document is created, the Ref2 field on the Journal Entry should be updated with BP Reference entered by the user on the Credit Memo.
Current Workaround: (Please describe the workarounds you are using at the moment)
None. Hours wasted trying to reconcile correctly.
Proposed solution: (Please suggest how the new functionality should work)
When a Credit Memo (Purchase or Sales) not based on another document is created, the Ref2 field on the Journal Entry should be updated with BP Reference entered by the user on the Credit Memo.
Regards,
Sally Weinrauch
Coastal Range Systems
hi,
so change field status group with trx <b>OB41</b>
A.
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