Refurbished xbox 360 halo reach bundle

I ordered the refurbished250 gig xbox 360 haloreach bundle Which is supposed to come with 2 controllers, halo reach, month of live, a headset . When the it arrived we opened it and found that it only came with 1 controller there was no halo reach game and there was not a month of live in it neither. called on friday told us they would call us back. After we ended our conversation on the phone we decided to plug in the xbox to see if it worked and before that we checked to see if it had the hard drive and to our surprise it too did not come in the package. after finding that out i called again and they told us they were gonna call us back. Now its Wednesday and no call back. we decided to check to see if the controller worked and found out that one of the buttons on the controller that actualy came with the xbox doesnt even work! Can i get any help?

Hi ladderman57,
Thank you for your post regarding some missing accessories to your Halo bundle that you recently purchased. Our refurbished items are meticulously checked out to be sure they are up to par before they are shipped out. I truly apologize for this snag in getting you up and running with your bundle.
It looks like I need some additional information in order to begin some research on this, so I'm going to be sending you a private message with some questions. To view your private messages, be sure you are logged into the forum and click on the envelope in the upper right corner.
Thank you,
Mariel|Community Connector | Best Buy® Corporate
Private Message

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Xbox 360 Thanksgiving Sale Question

Will this https://blackfriday.bestbuy.com/video+games/product/6693058/microsoft++xbox+360+250gb+holiday+bundle...deal be available for purchase online, or is it stores only? Thanks.

Hello nationofsheep,
Thank you for your interest in our enhanced Gamers Club Unlocked membership. I'll be happy to answer your question.
Gamers Club Unlocked members can purchase up to three copies of the same game title. Purchasing more than 3 copies of any one title with the Unlocked benefit of 20% off the sales price could lead to the potential cancellation of My Best Buy account membership.
Please let us know if you have any additional questions. We'd be happy to help.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
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Xbox 360 Refurbished with headset?

Hello, I recently purchased an refurbished xbox 360 250gb console from gamespot. They told me that the headset was not included in any refurbished console because it comes directly from Microsoft. That was the consensus at other stores too. Now I checked the Bestbuy website and it says the refurbished models do come with the headset. The description is the same as the new xboxes though so for anyone who has purchased the 250gb refurbished xbox from Bestbuy, does it actually come with a headset or is this just an error on the website. I don't want to take a trip to bestbuy to buy this xbox if it doesn't actually come with it. Thank you.

Hi crazyicehead,
I can see why you would be concerned about the headset not being included given what others have told you but I don't see any reason why our product description would be wrong. Ours should include a Black Xbox 360 headset if you are looking at this one: Xbox 360 Refurbished 250GB Console (Matte Black)

Microsoft - Xbox 360 Console Limited Edition Kinect Star Wars Bundle

Hello, my name's Felipe and I'm from Brazil.
I'd like to know until when the Xbox 360 Console Limited Edition Kinect Star Wars Bundle will be available.
Thanks

Thanks mksa!
Here's that link: Xbox 360 Console Limited Edition Kinect Star Wars Bundle
Currently selling for $399.99.

Xbox 360 and WRT300N

Hi,
I have an xbox 360 and a wireless router (WRT300N). My xbox 360 can connect to the router wirelessly and i get a great signal, but when i try to play online, for example, halo 3 slayer games, my game turns all glitchy and disorted. My character gliches through walls and my game freezes when I die. I have tried with other routers at friend'shouses and the games work perfectly, so i know it is my router (WRT300N) and not my xbox 360. What can I do to fix this?

1st, open up the router user interface. To do this, open up a web browser and on the address bar type the numbers 192.168.1.1 (username just leave it blank, password as a default is admin).
Then go to the Applications and Gaming Subtab. Input the following values:
Application: XBOX
Start: 3074
End: 3074
Protocol: Both
IP Address: 192.168.1.5
- Save Settings
2nd, assign a MANUAL IP Address value to your XBOX:
IP: 192.168.1.5
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
Then save the settings and go ahead , have fun.

Xbox 360 Trade-In Issue

I've rarely felt so insulted in my many years of retail work and patronage as I have felt today at Best Buy. As a former employee of the chain, both in retail and the Geek Squad, I am generally quite forgiving of any issues I have while shopping there.
The goal of my visit was to trade in my Xbox 360 to upgrade to the knew Xbox One. There was a promotion online to get some value out of my old system. The promotion was as follows:
"In store only. Trade in any working Xbox 360 or PS3 console and receive a $50 coupon toward an Xbox One. Trade in a working Xbox 360 250GB or Sony PlayStation 3 Slim and receive a minimum $100 gift card"
I had a mis-matched console, admittedly; it was a black elite with a 250 GB final Fantasy XIII hard drive. Since it didn't specify models, I thought I would still be eligible.
When I got to the line, there were two other people being helped. About 5-10 minutes go by and I still hadn't been recognized by staff, but they were busy so that's fine. The bag was fairly heavy and I kept having to shift around but I wasn't even asked if I would like to place it on the counter or anything. I thought that was lame, but maybe that's not their policy.
Eventually the girl at the counter finished helping her customer then said (either on her radio or to another coworker) that she couldn't help "this guy" (I'm guessing me) because she had to go on her lunch break. It was at this time someone did say someone would be with me shortly. I waited a bit until I was told to go around the counter to Geek Squad. Then we moved to another station because the first one didn't work. Then that one had a pad problem so I had to go back around to where I started. A little annoying, but nothing too bad.
We finally started examining the system. The lady pulled it all out and verified that it worked and had a 250 GB hard drive. Unfortunately, my console was not in their system at all. My console was refurbished by GameStop but still had the seals, but because it wasn't the color white (since the Final Fantasy version what white) I couldn't trade it in. Despite the fact it was still an Xbox 360 Elite. It was just the wrong color.
I politely asked if there was anything we could do. Any sort of trade. She said "nope" and shook her head. Feeling a little miffed I asked if I apologized for being a bother and asked if I could speak to the supervisor. She curtly informed me that she was the supervisor. Her tone agitated me but I was aware I was on the verge of being one of "those" customers, but I asked to speak to a manager nonetheless. I wanted to get something for this console because I really wanted to spend my money at Best Buy and not have to go elsewhere. So she goes to the manager and explains everything to him. He comes out and asks how he could help. I explain that I really wanted to trade in the system towards an Xbox One like it was advertised in the ad online. This is where I completely lose it in my head.
He looks me in the eye and asks if I would like to recycle it.
Really? Out of all of the possible things you could tell me, you offer to take my item and destroy it for me? I was so surprised, I bet my jaw dropped. I don't really remember because of the rage I was thrown into. No, I didn't yell at him or get too bent out of shape. I politely (as much as I could) say no thanks and ask for my console back. Astonished, I remarked that if this is the way they treat customers then I should return the Galaxy phones my wife and I just got four days prior. I don't know if it was his Commonwealth accent or what, but that way he said "You certainly have that choice" only seemed to enrage me further. I left and of course the girl gives me a sickly-sweet "have a nice day" which only made me more disgusted.
I really wanted that system and I will buy it next, but certainly not from Best Buy. We are even thinking about returning the phones we bought and going to Verizon direct (I already set some of that up), and we may close out our Best Buy Credit Cards. We were even planning on buying a laptop later this month because the Geek Squad protection ran out on our last one and its about to break. I won't be doing that again, I can assure you. I'm so upset that mere words cannot describe them. All I wanted was something for my old console so it wouldn't have to collect dust and all I received from their management staff was insults. Good job. Hope it works out for you. I doubt my words mean anything to you, but maybe some one will hear them and take heed. I hope so, at least, because I don't want anyone to go through what I had to today.
Solved!
Go to Solution.

Hello guiltl3ss,
There is never a circumstance where it is appropriate for our associates and managers to be anything but respectful of you and our other customers. I apologize for your having to cope with such unprofessional behavior.
I was glad to read that your concerns have been taken care of, however. Please know that I'm grateful that you took the time to share your experience. If I can be of further help, please let me know.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Connecting to xbox 360

Hi. When connecting my 3rd gen nano to my xbox 360 I am able to access my music but not any downloaded movies. Upon reaching the tab to select movies from an external device, the option is not highlighted thus preventing me from doing anything. I have fished around in the music menu but have found nothing. Any help would be appreciated. Btw, I have the most current update on Apple software etc. Thx

But using it for music should work, right? That's my main concern.
My entire music library is in iTunes, where it's going to stay because I find it's superior (in my opinion) to the WMP system...plus I'll be getting a Mac someday soon, so I want to be prepared.

Halo Reach Recon Token?

Today, Bungie released information about retailers including Recon Helmet Tokens with release day sales and preorders. My question is, is Best Buy in on this? I preordered the Halo Reach Legendary Edition from Best Buy about a month ago and was wondering if I would get this code. I really hope that it comes with it because it is too late to cancel my preorder. Game Stop and other retailers have confirmed that they are including these codes, but I haven't heard anything about Best Buy. Any information would be great! Thanks.

You get a three month of Xbox live so cancel your pre-order with best buy and get at the other retailer Gxamestoxp you be better for it comes with Mark V chest piece and Belt Piece with the recon token, but with pre-ordering it at best buy you have more of a chance with your legendary one to be in stock. O and if you want to play Xbox Live my Gamertag is
Basco Slap MLG
plus you have midnight release and it is not as crowded as the other retailers plus some Best Buys are having a Firefight Event You will need 4 people and you'll have to compete for your free copy of Halo Reach,but depending on the rules so ask your local Best Buy if there doing this and i think they would be happy to tell you the guildlines for this wonderful opertunitie for your own free copy of halo reach.
I Hope i have help i know most workers at gameing stores do not know what there talking about half the time so if any of your friends have questions i would love to help.

Halo Reach preorder promotion in store?

Hi, I am wondering if the promotion for reserving Halo Reach is also available if I reserve it in store or if it is only available if I reserve it from bestbuy.com
Thank you

Hey everyone!
I'm trying to absorb the multi-faceted questioning here... this thread has kind of gone all over the place.
The offer you're talking about was indeed attached to the Reward Zone Gamer's Club. There were 1-3 months free of Xbox LIVE being offered depending on the version of the game you preordered. The Xbox LIVE subscription info will be sent to the email address you have on file with our Gamer's Club on or around release date of Halo: Reach.
Hope that cleared up all the questions. Thanks for being Best Buy® Gamers!
Josh|Community Connector | Best Buy® Corporate

Xbox 360 Wired Controller is not working with Windows 7.

Not to long ago I was playing Halo 2 PC using my wired Xbox 360 Controller. All of a sudden my computer (which uses Windows 7) decides not to recognize it. Every time I plug in the controller in now it comes up as "Unknown Device". I have not changed anything,
I mean anything. Yes I have tried all methods of fixing the problem but they do not work. If someone knows a sure fine way to get the controller working again it would be much appreciated.

I 'm using a wired Gamestop Xbox 360 controller and I got mine to work using these steps. Good luck.
If you already have the software installed, go to programs and features and uninstall Microsoft XBOX 360 Accessories 1.2.
1) Download the drivers from
http://www.microsoft.com/hardware/download/download.aspx?category=gaming
2) Choose Gaming >
Xbox 360 Controller for Windows > Windows 7 64 bit > English.Don’t run the drivers.
Save them to a folder. (Or Xbox 360 Wireless Controller for Windows depending on your controller)
3) Right click the
Xbox360_64Eng file in the folder you downloaded to and click "create shortcut"
4) Right click the shortcut you created.
Select properties.
5) On the compatibility tab in properties, click "Run this program in compatibility mode"
ChooseWindows Server 2008 Service Pack 1 as the compatibility mode. Apply setting and click ok.
6) Right Click on the shortcut and select "Run as administrator"
7) With your controller plugged in go to
Device Manager. You should see Microsoft Common Controller for Windows Class. It located under Mice and other pointing if you do, you have arrived. If you don't, try this.
Continue only if you don’t see Microsoft Common Controller for Windows Class in Device Manager
8) Right click the unknown device that shows a problem.
9) Update Driver Software > Browse My computer for Driver Software > Let Me Pick from a List of Drivers
10) Choose Microsoft Common Controller for Windows Class > XBOX 360 Wireless Receiver for Windows
Ignore the warning.
Should work now.

NEED HELP! Connecting Airport Extreme wirelessly to an Xbox 360!

Hi there,
I just purchased an Apple Airport Extreme 3 days ago and I can't get it to fully work with my XBox 360 with the official wirelessly networking adapter. I've spent the last 2 days trying every conceivable option and setup to get these devices to work.... but can't. When I turn on my Xbox it DOES connect to Xbox Live and the wireless network created by the airport. I do the "Test Xbox Live" thing, and everything comes back "Confirmed" or "Okay", I can search marketplace and download game demos and such. But whenever I go to play a game on Xbox Live it say it "can't connect to server" or "no games found" etc.... I've tried this with 4 games; Halo 3, Halo 2, Gears of War, and Call of Duty 3 - and I can't play on Xbox Live with any of them. They did work fine like 10 days ago on an old D-link router I had before it broke, but now I have NO IDEA what the ** is going on. I've tried everything - I've set the router to b/g only, turned off all security, manually set the IP address on the xbox, etc... and I still can't play any games on live. I know my Xbox live subscription is still good and I've downloaded all the latest updates and firmware for my Xbox, router, and computer - and still nothing works. So any help out there would be greatly appreciated!
Thanks!
John

Hello John Groshko. Welcome to the Apple Discussions!
Unfortunately, the AirPorts are not listed as Xbox Live-compatible routers.
The following web blog does a great job explaining the NAT issues with Xbox Live. Basically what it comes down to is that although you can get an Internet connection for the Xbox or Xbox 360 with the AirPorts, you may not get the necessary NAT setting (Moderate or Open) for the Xbox Live game that you want to play.
Other articles on the matter:
o http://www.jakeludington.com/xbox/20060103xbox_live_connectionproblems.html
o http://www.xbox360fanboy.com/2006/01/02/xbox-live-connection-problems-heres-a-ti p/
o http://support.microsoft.com/kb/908874

Xbox 360 Slim Restock?

I've been to every Best Buy near my place and I have had no luck finding a Xbox 360 Slim. I wanted to buy one before Reach comes, so I was wondering when will Best Buy restock on Xbox 360 Slims?
Thanks

Hi WildCardGym,
Unfortunately we cannot provide information on future product availability on our forum. Your best option for more information would be to check with the manager at your local Best Buy®. I haven't heard anything about Xbox 360 availability difficulties so I'd have to think your store's stock should be refreshed soon!
Game on!
Josh|Community Connector | Best Buy® Corporate

Xbox 360 and Airport Exress

I've tried to read the forums for an answer to my question, but I just didn't find anything. Here's the situation: I've got an Airport Express and an xbox 360 with a wireless network adapter. The xbox recognizes the AE but it cannot establish an IP address. I know for a fact that other people in my house have been able to access the airport and reach the internet, so I don't think there's an issue with the settings of the AE. I don't have any security enabled, either. Do I need to manually input the network information into the xbox itself (IP, Submask, Router)? I have everything set to automatic, but that obviously isn't working.

Are there any symptoms? For example does the xbox give any specific error messages.
What sort of options does the xbox's wireless adaptor give you? Generally the most basic setting would be to use automatic/DHCP and then specify the name of the wireless network you are trying to join.

WRT55AG and XBox 360 connectivity issues

I've had this router for almost 2 years and in the last month I've started developing issues of when I play a game on the XBox 360 I get constant issues with lag and disconnecting errors that make playing any game online impossible, but I never lose connection to XBox Live. This is happening with multiple games including Team Fortress 2, Call of Duty 4, and Halo 3.
Now before this I would have problems where the router would completely lose connection with my cable modem and I would have to reset everything but then it would be fine. Now I don't lose internet connection (PC is wired into router while 360 is wireless with Microsoft's official Wi-Fi periphial) or XBox Live connection, but any game I try to play is a fruitless endeavor because of lag.
My ISP is Charter Communication in the St. Louis area, and my connection is 3 down, 256 up. I have done speed tests and I'm getting pretty much those speeds exactly. I have opened the ports to make my NAT open, and the XBox test confirms my NAT is open.
I'm at the end of my rope, any help would be greatly appreciated.

Open routers set up page using http://192.168.1.1 ...leave username blank & in password use admin....
Click on "application & gaming" tab ...... forward the ports 88 & 3074 for static Ip of X-BOX ....enable the servie & click save settings ....
USe static Ip ...subnet mask ...gateway & DNS numbers on X-BOX confgiuration
Do power cycle & see if you arew able to play games online or not...

XBOX 360 can no longer connect

My BT homehub router completely stopped working after a lightning storm a couple of weeks ago. I got sent a new router and sent the old one back. Plugged it in and everything worked great.
Unfortunately I started up my xbox 360 today and it can no longer connect to the router. It is wired directly to the router. I can't even get to the screen when it asks me to configure the network.
I have tried changing the cable, unplugging everything and plugging everything back in, switching everything on and off, resetting my xbox to factory settings. I'm completely at a loss.
Can anyone help?!

It could be that they have sent you a refurbished homehub. Try a factory reset of the homehub by pressing a pin into the recess on the rear for about 20 seconds. This will reset the homehubs configuration settings.
Retry connecting your xbox. If it still won't connect try connecting to a different port on the hub. If it still won't connect can you plug a laptop or your PC into the hub to ensure that the ports are OK.
Also see this post
http://community.bt.com/t5/Other-BB-Queries/Xbox-connection-problems/td-p/962190

Refurbishe​d xbox 360 halo reach bundle

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Refurbished xbox 360 halo reach bundle