Reg:Mails are in waiting status in SOST

Hi Experts,
We have configured mails to be sent to all the DCs in one of our Retail production servers.
can you please,guide us thru so that we can process the mails automatically and what could be the possible reason for the mails being held in SOST
Thanks in advance
Regards
Venu

> All the mails are in waiting status with an error message,"Wait for communications service"
So you did configure an outgoing gateway where the SAP system should send those mails?
http://help.sap.com/saphelp_nw70/helpdata/EN/af/73563c1e734f0fe10000000a114084/frameset.htm
Markus

Similar Messages

Mails are in Waiting status in SOST

Hello,
During production monitoring the mails in SOST transaction were in waiting Status.
Kindly suggest me how to administer the cause of it and how to trace it.
Regards,
Akshay

Hi Akshay,
Also New to this could you please brief how mails are sent in SAP.
Suggest you to follow SCN document at Configuring SAP SMTP service
& https://help.sap.com/saphelp_nw70/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm
yesterday around 3 o' clock in the noon mails were in waiting status and around 6 o'clock in the evening those mails were sent.
Issue could be related with your organization Mail system at specific time mentioned which you configured under SAP SCOT,exact could tell after specific message error in SOST.
Regards,

Mails are not going

Hi Experts,
I have developed a RFC to approved leave, this RFC will send mail to required recipients. After executing the RFC, when we check into the TCODE: SCOTT mails are sending properly. While the same RFC calling from .NET mails are not going.
Please let me know any kind of configuration required in .NET or Share point.
Please do the needful.

Hi,
Refer below links.
Mails are in "Waiting" status in SCOT
Mails not send in SOST
Regards
Durga

E-mails in waiting status

Hi,
We are testing for receiving e-mails in the CRM system(5.0,SP8) through telnet. The telnet test is successful. But are unable to see the mails in the SAP inbox.When we see the trace for incoming mails in se38 and run RSBCSIN report, the report shows the incoming mails but in waiting status. When double clicked, in the receipient list and in the transaction history there are two dates i.e. sent date and next day date. For sent date the status shows as "Document sent " and for the next date the status shows as "Future sending ". Please guide.
Shridhar

hi
you have to correct the mismatch between the timings of CRM and outlook or any other groupware you are using.it will solve your problem.
best regards
ashish

How to re-start the workflow for Shopping carts in WAITING status

Hi
We are using 1-step approval work flow, and we get some strange issue. We can add approver in the workflow, but after we click order button and back to check status again, sometimes there will be "Ad-hoc agent not found" issue. Do you know how to solve?
And one workaround for user is to re-add the approval, and sometimes the shopping cart back to normal. But sometimes, after we add the approver, the shopping cart are in waiting status:
Workflow Item:
Workitem-ID 000000714642
Task WS10000276
Text One-Step Approval: Value limit: Shopping Cart
1000114698
Status WAITING
Statustext Waiting
Date 13.06.2008
Time 10:41:22
So may I ask how to re-trigger the workflow?

Hi,
Thx for that. I need to trigger the Approval workflow to go the the approval manager.
Can u give me the document on this? thx, kerry.liu [at] ap.effem.com.
Thx very much
Kerry

HELP - apps in waiting status!!!

Hi!!
I have an ipad 2, and have never had issues with this before. I have a few apps that are in "waiting" status. I tried restoring all settings, I tried logging into and out of the store from both the ipad and my computer, I tried syncing the apps from my computer.....but am still having difficulty - 1 is a new app that I downloaded, and the other is an update!!
What else can I try???
Thanks, Wendy

1. Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music, Movies or iTune U. Finish off the download and you should be able to update.
2. Check for Updates (bottom right) in iTune. When download is completed, sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/8afe4ddede4f4fabb4e819174239d df4.jpg

Apps on waiting status

I have 4 apps that are in waiting status and trying to download. They have been that way since yesterday . I can't even delete them and re- download them. I tried tapping on app to see if it will start to download and nothing. I've logged out of iPad and was pressing and holding home and and sleep button at same time to reset and still nothing. I want to use these apps. Can anyone help me out. Thank.

Try updating/download using iTune (computer) and sync to iPad.

Mails are not generated in background Jobs and not shown in SOST.

Dear All,
I have facing issue regarding to system mails. I want to send mails the various reports automatically from SAP System to different recipients. So I scheduled that reports at background and in their spool list recipient I have added distribution list.
But that mails are not generated, it is not shown in transaction SOST also. When I send mails manually it goes successfully to only our company domain recipients. But not other domains. How should I resolve this problem?
Please help me out.
Thanks in advance.
Amit

Hi Srihari,
I have checked the background jobs they showed it finished. Following logs are shown in job logs. Is problem is due to 3rd log??
18.03.2012 14:23:34 Job started    00           516          S
18.03.2012 14:23:34 Step 001 started (program RFITEMAP, variant PDC FARMAR, user ID DEVELOPER1)      00           550          S
18.03.2012 14:23:37 No items selected (see long text)                                              MSITEM         033          I
18.03.2012 14:23:42 Spool request (number 0000026302) created without immediate output               SY           355          S
18.03.2012 14:23:46 Job finished                                                                     00           517          S
When I saw further details of 3rd log it following message.
No items selected (see long text)
    Message no. MSITEM033
Diagnosis
    No line items meeting your selection criteria could
    be for the following reasons:
    1.) No corresponding items have been posted.
    2.) You are not authorized to display this data.
    3.) The items have already been archived.
Please help me out.
Thanks
Amit

My BDOCs(transaction smw01) are all waiting with yellow status

I don't know why my BDOCs(transaction smw01) are all waiting with yellow status. Shouldn't they be automatically transfering data to my data source. If i manually process the BDOC then data goes to the datasource which can be seen via transaction RSA3. Help?

Hi Kaushal,
I am also facing the similar problem as Prakash, I don't know why my Bdocs are all waiting with yellow status in smw01.I followed your steps but in SMOHQUEUE the status of the queue demon is Hold because of this the status of Bdocs are yellow.If yes would you pls tell me the steps to turn it to green.If i manually do(Reprocess or register that queue in smqr) everything is working fine but is there any way we can turn Bdocs from yellow to green automatically.I appreciate it in advance. If you find any doc. pls fwd it to [email protected]
Thanks a lot
With Regards
Nagamani.

My BDOCs in CRM are all waiting with yellow status

I don't know why my BDOCs(transaction smw01) are all waiting with yellow status. Shouldn't they be automatically transfering data to my data source. If i manually process the BDOC then data goes to the datasource which can be seen via transaction RSA3. Help?
Message was edited by: Prakash Singh

hi Prakash,
again oss note 692195-FAQ: Sales Analytics and CRM-BW data Extraction ?
bwa5 and bwa7, delta is activated ?
and initialization performed in bw ?
626214 619122
3. If there are queues in SMQ1 with erroneous status then activate
   these queues.
   In Transaction SMQ1 if there are Queues existing with
   names beginning with CRM_BWAn (n is number) then
   activate these queues in the same transaction.
4.a)If required activate the datasource
    Go to transaction BWA5   > select the required datasource and
    activate.
4 b) The Delta may not be active ,activate the delta in BWA7 by
  selecting the name of the datsource and pressing the candle icon for
  'activate delta'.
Symptom
There may be problems or issues related to data tranfer from CRM to BW.
Other terms
CRM-BW extraction,upload,initial,delta,full upload ,Sales Analytics,
Reason and Prerequisites
There could be errors in customization or program errors due to which
data may not be transferred or incorrectly transferred to BW.
Solution
Question 1 : The Extraction from CRM to BW takes a very long time. What
can be done? (Performance Issues)
Question 2 : On executing transaction RSA3 I get records but I find 0
records when I load data from BW request.(No Data Available).
How can I extract data in this case?
Question 3 : The Deltas for my data source are not extracted . What can
I do?
Question 4: How can I extract the fields, which are not provided in the
standard data source extraction ?
Question 5: I am unable to extract user status correctly.What should I
do?
Question 6 : What can I do when the activity/Opportunity/Complaint
reasons(Code,CodeGruppe,Katalogart) are not extracted?
Question 7: What can I do if the deleted opportunities
are not reflected in BW?
Question 8: How do I activate the metadata?
Question 9: I donot get any records for the delta upload of my attribute
datasource(s).What is to be done?
Question 10: What do the status BWSTONESYS0 , BWSTONEUSS0,BWSTTECSYS0
and various other BW status mean ?
Solutions
Question 1 : The Extraction from CRM to BW takes a very long time. What can be done? (Performance Issues)
Suggestion 1: Please implement notes 653645 (Collective note) and
639072(Parallel Processing).
The performance could be slow because of the wrong control parameters
used for packaging.
You can change the package size for the data extraction.
Also note that changing the package size in the transaction SBIW
would imply a change for all the extractors. Instead, you could
follow the path in the bw system.
Infopackage (scheduler)    > Menu 'Scheduler'   > 'DataS. default data
transfer'   > maintain the value as 1500 or 1000(This value is variable)
The package size depends on the Resources available at the customer side
(The no of parallel processes that could be assigned =
1.5 times the no of CPU's available approx.)
Question 2 : On executing transaction RSA3 I get records but I find 0
records when I load data from BW request.(No Data Available)
Suggestion 2: First check if there are any entries in the table
CRMD_ORDER_INDEX.Only if there are entries in this table you can
extract records.
If this is not the case then,
It is possible that the user does not have sufficient
authorities for extraction of the relevant objects.
Additionally, please review and implement the following notes
615670
161570
150315
618953
If you are in the release 4.0 then
To do BW extraction with the user please see that the following
authorization object exists(display mode is enough):
CRM_ACT, CRM_OPP, CRM_LEAD, CRM_SAO, CRM_SEO, CRM_CO_SE, CRM_CO_SC
CRM_CO_SA, CRM_CON_SE, CRM_CMP, CRM_ORD_OP, CRM_ORD_LP, CRM_ORD_PR
CRM_ORD_OE, CRM_CO_PU, CRM_CO_PD, CRM_ORD_PO
(all these objects are linked to transaction crmd_order).
Question 3 : The Deltas for my data source are not extracted . What can I do?
Suggestion 3: Please check the following.
Please Check if the services have been generated in transaction GNRWB.
If they are not active(not marked 'X' before their names) then activate
the services following the steps here.
Go to transaction GNRWB
Select BUS_TRANS_MSG
Select (on the right, the services) : BWA_DELTA3, BWA_FILL, BWA_queue
Press Generate.
Also check for the following:
1. The delta should have been initialized successfully.
2. Confirm that all Bdocs of type BUS_TRANS_MSG
   are processed with success in SMW01.
3. If there are queues in SMQ1 with erroneous status then activate
   these queues.
   In Transaction SMQ1 if there are Queues existing with
   names beginning with CRM_BWAn (n is number) then
   activate these queues in the same transaction.
4.a)If required activate the datasource
    Go to transaction BWA5   > select the required datasource and
    activate.
4 b) The Delta may not be active ,activate the delta in BWA7 by
selecting the name of the datsource and pressing the candle icon for
'activate delta'.
5. In BW system
   Go to transaction RSA1   > modeling   > infosources   > select the
   infosource   > right mouse click on the selected
   infosource   > choose option replicate datasource
    Activate the infosource.
6. Go to the scheduler for the infosource   > select delta in the
    update >choose the option PSA only (in the Processing tab)
    > start immediately
Check the entry in the RSA7 in the OLTP(CRM system)
Question 4: How can I extract the fields, which are not provided in the standard data source extraction .
Suggestion 4: Follow the steps mentioned below.
1. Enhance Extract Structure with the required fields. (Create & include
   an append structure to the extract structure via transaction RSA6).
2.a) Release the fields of the append for usage. ( To do this, double
   click on the Datasource and remove the flags in the column 'Hide
   Field' for all fields of Append. )
2.b)If the new fields cannot be seen in the extract structure of
    the transaction BWA1 then change and save the datasource, and then
    activate it in RSA6.
3. Define your mappings in BADI (CRM_BWA_MFLOW) to fill these fields.
Goto SPRO .
Follow the path ->
SAP Implementation guide ->Implementation with other mySAP components ->
Data transfer to the Business Information Warehouse->
Settings for the application specific datasources (CRM)->
Settings for BW adapter->
Badi :BW adapter :Enhancement of datasources in messaging flow.
4. Replicate the new Datasource to BW.
5. Expand the Communication Structure in BW.
6. Maintain transfer Rules for the new Datasource.
7. Activate the trasfer rules and perform the upload.
Question 5: I am unable to extract user status correctly.What should I
do?
Suggestion 5 :Check the following notes
531875
616062
713458
700714
765281
Question 6 : What can I do when the activity/Opportunity/Complaint
reasons(Code,CodeGruppe,Katalogart) are not extracted.
Suggestion 6 :Check the following notes
481686
516820
603609
617411
711146
Question 7:Deleted opportunities are not reflected in BW.
Suggestion 7: Check the note 706327.
Question 8: How do you activate the metadata?
Suggestion 8:CRM BW adapter meta data has to be activated first before
it is available in the system. You can use Transaction BWA5 to copy the
meta data for selected DataSources. You can reach the transaction via
the IMG maintenance 'SAP Reference IMG -> Settings for SAP Business
Information Warehouse -> Activate BW Adapter Meta Data'. For more
information, see the documentation on the IMG activity 'Activate BW
Adapter Meta Data'. (Note 432485)
Question 9: I donot get any records for the delta upload of my attribute
datasource(s).What is to be done?
Suggestion 9: In case of attribute datasources, it is possible that the
entry for the GUID is missing in the table SMOXAFLD.
If , for example the datasource 0CRM_OPPT_ATTR is not giving deltas
then you can follow the steps:
1)If Delta process is active for the attribute datasource e.g.
     0CRM_OPPT_ATTR, then stop the delta process in the BW
     system
2) In the CRM system, Make the entry in the table SMOXAFLD
   for the datasource with the Key
   as 0CRM_OPPT_ATTR     GUID 3) Save the entry.Activate the datasource                           4) Check that the above entry is replicated in smoxafld_s also    after this.               5) Create a transport request manually for the following    object             R3TR   SMO4   0CRM_OPPT_ATTR
Question 10: What do the status BWSTONESYS0 , BWSTONEUSS0,BWSTTECSYS0 and various other BW status mean ?
Suggestion 10: The BW status are used to extract system and user defined
status.
The BW status are defined in the customization settings in SPRO.
Check for-> Status Concept for BP/Product/CRM objects
Here goto-> Process user status You will find the documentation attached here for the user status. Going inside the transaction you will find the status groups USS0, ZIOP,ZMOP etc. The names of the various BW status are derived from this For ex. BW + ST+ One + USS0 gives the name of the field BWSTONEUSS0 or BWST + ONE + ZMOP = BWSTONEZMOP (Master opportunity values) (which means BWST + (status group name) + status object group name) Double clicking on any of the object groups will take you to the values that these status can have . For ex. BWSTONEUSS0 in your system can have values E001 ,E002,E003,E007 which will be shown in RSA3 as BW status values 1,2,3,7, respectively.
Similarly we have Goto -> Process system status (in SPRO). Here you can get the values for the system status in exactly the same way as BWSTONESYS0(Lifecycle status) , BWSTTECSYS2 (Error) etc. In RSA3 you get the names as BW status, To know which corresponds to which status here,Goto the record list in RSA3 . Here goto Settings - Layout -Current . Right click -> Press Show technical field names . You will be able to see the BW status names and will be able to adjust the layout accordingly.

E-mail Notification of Work Status Change

Hi Experts, I configured and triggered a BPC e-mail notification for Work Status change. However, there are few areas I would like to improve on. Please help. A sample notification message is attached below. Areas highlighted in red are the areas I would like to improve on.
Subject: You have received an automated message from %PRODUCT2%
The work status code of Entity has been changed by RCHU:
This is to inform you that RCHU has updated the work status to Submitted on 01/09/2012 16:21 UTC.
Category:C_Actual
Entity:E_1211
Time:2007.FEB
New Status:Submitted
Date/Time:01/09/2012 16:21 UTC
Here are my questions.
1. Subject line - Where do I configure the variable %PRODUCT2% ?
2. Entity - How can I display the description of the Entity?
3. Date/Time - How can I display local time instead of UTC?
Thank you in advance for your help. We are running the Microsoft version of BPC.
Edited by: Raymond Chu on Jan 12, 2012 8:17 AM
Edited by: Raymond Chu on Jan 12, 2012 8:18 AM

The periodic scripts or launchd would have to send the email. I don't think you have to do anything to send mail, just receive it, you can check that from the command line:
mail [email protected]
When you finish your message put a period on a blank line and hit return, that indiecates the end of the message.
The one butt biter is that Apple puts a .forward file in all home directories that says to direct all mail to /dev/null , essentially it sends it to a black hole. You'll need to edit this file and put in your email address (if you want the email to go there) or the mails (should) wait for the user to run the mail command to read their messages.
The mail command has a fairly extensive man page:
man mail
Roger

Wait time in SOST transaction

I have a program to send emails from SAP. This program works fine and creates emails but system is adding wait time of 6 hours to each email. I see the wait time in SOST transaction. I have asked basis team to check settings and they said that all settings are okay. Can someone help me with how to make the email go immediately.
Thanks,

Hi
Hope it will help you.
<REMOVED BY MODERATOR>
Did you check that the system time is the same that the server time? also how often the sapconnect job is running?...
Is there a place where the wait time is configured or should I report this?
Not as far as i know... mails go to the queue to be sended the next time that sapconnect job runs...
Edited by: Alvaro Tejada Galindo on Apr 10, 2008 3:29 PM

Spool was in waiting status for 10 mins

Hi all,
when i try to issue any print from sap , Spool was in waiting status for more than 5 mins & then it starts begins formatting output type ...
Please help me .
Regs ,
Murthy

hi,
If you are having frequent problems with delayed processing of spool requests and/or spool work processes waiting for communications time-outs, then you may want to run your spool work processes with the R/3 developer trace switched on.
Activate the developer trace by setting the option rdisp/TRACE in the system profile or by adding the TRACE option to the command line with which an SAP application server is started. These command lines are defined in the SAP start profiles. For more details about this, see Trace Functions and the sections about profile maintenance in the documentation about the Computing Center Management System.
The information in the developer traces is highly technical. However, the trace information should let you or a consultant at least identify the host system and printer that are causing problems.

Crnt FF: 1 of 5 e-mails loses all e-mails upon viewing but shows qty of mails are there. Search can find all of them, just won't show in the InBox

1 of 5 email ACCOUNTS receives mail OK, but as soon as you leave that account and come back, nothing is shown in the Inbox. The Status Bar however, shows that there are 32 e-mails there although the Inbox is devoid of any text.
Using Search, I can find ALL 32 emails by searching for a word in the subject field or the body fields. The mails ARE there! They just do not display in the Inbox.
So ... how the heck do I get the Inbox to show its contents again?
This was working until day before yesterday when I read an e-mail from a trusted source, and it automagically disappeared, along with all the others in the inbox. ALL other accounts are working just fine.
I tried creating a new email account but it wouldn't let me, giving me an error that the "incoming already exists". No number or anything; it come when I click DONE in the creation process. The new account will not write to the disk.
I have run NOrton AV, AVG, MalWare Bytes, Windows Defender, Spybot and another I forget the name of right now. ALL showed nothing found after each success live scan. I am reasonable sure I do not have any malware.
The e-mails in that account are pretty important and I do not want to lose them if possible; they are for a high school 50th Reunion planning committee.
Windows 7 HP, Dell XPS L702, 6 Gig RAM, Intel i7 Processor and lots of disk space. I have also compacted with no change. The messages are all still there, but nothing shows in my inbox; it's empty. I only see them using Search the Messages for terms I know are in them.
Happy to provide any other info needed to evaluate this. Oh, the account Sends OK too; it's a POP3 account setup.
Any help would be most appreciated!
Twayne`

I apologize; I should have mentioned I already tried that, multiple times
It's almost like, since the messages show a qty in the status bar, that their text has been changed to white, the background color. But when i use Search Messages to get at what's there, the text color is black as it should be.
Any further comments welcomed.
Thanks much

Work flow in waiting status

Hi,
we are using N step PO work flow for chagning the purchase orders.
when the PO is changed and ordered workflow is going into WAITING status.
It is not triggering the next steps at all.
Could any one suggest how to proceed further?
Thanks,
Naresh

Hi Daniel,
It's wokring fine for all the PO'S.
For only one specific PO we are facing this problem.
Even If I try to change the same PO again it gives an error
'Document being processed in background; try again later'
Please suggest.
Thanks,
Naresh

Reg:Mails are in waiting status in SOST

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