Regading Device Service Issue.

Hi,
Anyone can help me with BB Service Issue.
Went to sevice center in Pune, Maharashtra, INDIA, but faced a pathetic customer service need to know what should i do to reach any BB person for issue ressolvence.
Would like to let you know about the problem i am facing in my device.
1) Track Pad not working smooth and hang's several times, because of this it becomes very difficult for me to access my phone.
2) Keypad is not working good already shown it to service centre but they are telling me it doesnt come under warranty although i bought my handset Blackberry Curve 9300 in March 2011 and shown it to them in somewhere around May 2011.
I am Shocked with Blackberry Pathetic Customer Service.Never expected response like this from BB a company i trusted a lot...
Waiting for your Response.
Thanks & Regards,
Rakesh MIshra

i think the device that u have bought is broken and it should be subjected to change of device...

Similar Messages

My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?

My iPhone 5S has not connected to 4G LTE service in the last few days? Is there an outage/issue with 4G in my area (Pittsburgh) or is this a device specific issue?

JHblues Let's get your data working again. There are not any reported issues in the area. Try this step: http://vz.to/1kUSSk2
Sheritah_vzw
Follow us on Twitter
@VZWSupport

I'm trying to sync a new i phone to i tunes. I get message that says cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

I'm trying to sync a new iphone into i tunes. I'm getting a message that says that this iphone cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747

HT201413 iTunes Reinstall - Issue with starting "Apple Mobile Device" service

the latest itunes update did not install successfully. i was not able to start itunes thereafter. i went through the various suggested steps, including uninstall/reinstall. now i get error that "Apple Mobile Device" service cannot be started. any suggestions please?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I received the error, "This iphone cannot be used because the Apple Mobile Device Service is not started". Anyone else having this issue? My iPhone is a 3GS and the current revision of iTunes is 10.4.0.80. Thanks!

Can anyone help with this error message? Not currently able to sync iPhone or update software because of the error message.
Thanks!
Leigh Bandy

Help here > iPhone: How to restart the Apple Mobile Device Service (AMDS) on Windows

Itunes 10.2.2 won't sync my iPhone 4. Missing files & Mobile Device Service Error

I have had my iphone 4 for only a few months now and all of the sudden my home button stopped working. After researching it online, several people stated that the fix was to uninstall iTunes and reinstall it again.
I followed the directions on the Apple Support page when I uninstalled Itunes. It said I needed to go in and uninstall: Itunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. I did all of those following the directions to a T and reinstalled iTunes however it is now saying I have files missing and it's not detecting my iPhone at all. I get an error that says: Mobile Device Service has stopped working
I have tried EVERYTHING including changing the Apple Mobile Device settings in my administrative tools.
Itunes now says that it may not work properly because the files I uninstalled are missing. Why weren't they included in Itunes download when I reinstalled it??
Does anyone have any ideas? Been working on this for 2 days now and It's really starting to tick me off! I just wanted my home button to work again and now everything is jacked up. Grrrrrrr arrrrgggg!
Please HELP!

Looks like I found the fix on my own. For anyone else that has this issue, this is what I did.
1. Uninstalled all iTunes/Apple software
2. Ran a search on my computer (from my start menu) for Itunes and deleted all the files that came up (If you right click on each file that appears, it will tell you where they are saved on your computer)
3. Ran a search on my computer (from my start menu) for Apple and deleted all files that came up (If you right click on each file that appears, it will tell you where they are saved on your computer)
4. Restart
5. I was finding that the issue was with the new version of Itunes (Itunes 10) so I searched for Itunes 9 and downloaded that version instead.
6. Once the download was complete, I let itunes update to the Itunes 10 version and it's now fixed.
Works like a champ now!
I tried doing steps 1-4 and installing Itunes 10 about 5 different times but kept getting the same error. As soon as I dowloaded version 9, it installed with no errors at all.
****Since you deleted all of the files off of your computer, it is importat to right click on your iPhone or iPod when it apears in the itunes library and select the option to have Itunes "Transfer Purchases" before you sync it. That way all your apps and music will transfer from your phone/ipod to your itunes library and they won't be lost.******

The Ultimate Guide to Resolving Profile and Device Manager Issues

The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
8. Open Open Server Admin and demote OD Master to Standalone Directory.
9. In Terminal delete the old Certificate Authority
sudo rm -R /var/root/Library/Application\ Support/Certificate\ Authority/
This step is crucial because else re-building you OD Master will fail.
9. Go back to Server Admin and promote the Standalone Directory to OD Master. You may want to use the same hostname.
10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
Twistan

HI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
2, In suppport team of incident when i give individual processor it throwing a warning that u r not the processor. but when i give org unit it is working perfectly. Could anyone guide on this.
You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar

Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
-With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
-If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
-This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
Here are the steps that I have taken:
-Uninstalled and reinstalled iTunes 10.5 with firewall off
-Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
-Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
-Extensively searched the internet for solutions
-Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
Problem Event Name:    APPCRASH
Application Name:    AppleMobileDeviceService.exe
Application Version:    17.88.0.8
Application Timestamp:    4e66ceff
Fault Module Name:    kernel32.dll
Fault Module Version:    6.0.6002.18449
Fault Module Timestamp:    4da47967
Exception Code:    c06d007e
Exception Offset:    0003fc56
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    4105
Additional Information 1:    599e
Additional Information 2:    30e036b93244793a42096718411570bd
Additional Information 3:    7229
Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
Any ideas would be greatly appreciated. Thanks!

Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey? If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

ITunes reports "Apple Mobile Device" service error

After much posting and messing around to find a solution to my service crash issues, I have some advice for others to share.
PROBLEM: If you launch "iTunes" and receive a message indicating that: This i<device> cannot be used because the Apple Mobile Device service is not started. The iPod/iPhone will not appear, nor will the system allow you to interact with the device.
CAUSE: There is usually another software installation that is "hooking" into the system and causing issues. These are usually in the form of proxy, firewall, anti-virus, and/or remote control programs.
SOLUTION: Use the "Computer Management" MMC (right-click "My Computer" and select "Manage") to track down the issue. Please do the following:
1) Check the "Services" section. You should see an entry called "Apple Mobile Device". This should be started with a startup value of "Automatic". If the status is "Stopped" (or at least indicates that it is not "Started"), then attempt to start the service. if nothing else, this will tell you if the required binary/executable is located in the correct directory for the service entry. If the service cannot start, or if the service reports that the file is missing, attempt to re-install the "Apple Mobile Device" MSI. Worse case, you may need to uninstall iTunes and re-install.
2) Try crashing the service again. The usual symptoms of this issue are that the service can be started, and will operate fine until iTunes is loaded, at which point the error message appears regarding the service (not being started). If you check the "services" section at this time, you will likely see that the previously running service is now stopped. Doing this will also create a new set of crash events in teh event log. Take note of the time when you "crash" the service and continue to the next step.
3) Check the "Event Viewer" section. locate the time of the service crash. The entries should be listed with a red "X" icon. now look at the event. This should tell you what the "Faulting module name" is. If you are using a proxy application or firewall, you may see something like "FPServiceProvider.dll" (Foxyproxy), "MPFP.dll" (McAfee Firewall), or even a generic entry like "ntdll.dll" (The Windows user environment). In every case (except "ntdll.dll") you swhould be able to search the web for the "DLL" or "EXE" name and work out what application is causing the issue. in the case of "ntdll.dll", you'll need to look for software that hooks into your system. Software like "DyKnow" remote control and other remote administration tools.
If you have installed a remote administration, remote control and/or security suite between a working iTunes and one that crashes, you may want to start with removing those as a test. Once I removed our faulty application (and it's hooks into the OS), iTunes funcationality was fully restored.
This is a "for your information" post. Hopefully it will save the trouble I had to go through to fix this problem.

Thank you so much for this. This was the most helpful advice I could found and seems likely to be applicable to many other people. I had the problem of my iPhone suddenly not being recognized by iTunes and I couldn't figure out why. Although I didn't have exactly the same scenario as the OP, (no actual crash, just an error message from iTunes saying device could not be used because Apple Mobile Device Service was not started) I used the info above to localise the conflicting software (proxy software - doh!). After uninstalling that and rebooting everything is good again. Thanks once more.

Apple Mobile Device Service does not install

Hello @all,
I've got a big problem.
I've installed the 8.1 Update of Itunes and Apple Mobile Device Service would not be installed. After registering modules the setup reverses all actions.
Now I can start Itunes but my IPhone can't sync. Theres a German Message like: "This IPhone can not be used because it needs software wich is not installed. Pleas start the ITunes Setup to uninstall Itunes and reinstall the ITunes 64-Bit Version."
I've uninstalled all Apple components on the PC, cleaned up the registry... but it doesn't work. An older version of Itunes doesn't work too. What can I do? Please help me.
My system is Windows Vista Ultimate 64-Bit

Hello DM06851,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I recommend the following article if you continue to receive an error:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

Apple Mobile Device Service failed to start which eventually leads to windows error 193 which never goes away no matter what I do and the dreaded

Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message. Eventually leading to Windows error 193 (error 7). How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?

If you have a 64-bit machine, then try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Apple mobile device service failed to start

After months finally let itunes auto update its self. this didn't work due to the next error:
Service 'Apple Mobile Device Service' (Apple Mobile Device Service) failed to stat. Verify that you have sufficient privileges to start system services.
Than i deleted all appele software from my windows 7 desktop and download the latest version form the appel site.
When installing this had the same message. after pressing ignore the installation continues and itunes tries to launch.
Now a message appears reading: Itunes was not installed correclty. Please reinstall. Apple error 7 and windows error 193
Last i tried to install the apple mobile device service separately but this also didn't help

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Apple mobile device service will not start

I am attempting to reinstall iTunes onto my laptop. The Apple Mobile Device Service will not not start. I continue to receive the following error message: "Error 1053: The service did not respond to the start or control request in a timely fashion". At first, I had 2 Apple Mobile Device service features on my pc, one which would start right away and the other which generated the error message. I uninstalled everything Apple from my pc and started fresh, only to receive the same error message. Has anyone else experienced this problem? How do I fix it?

Hello ,
Thanks for using Apple Support Communities.
To help troubleshoot this issue where you're getting an error 1053 message with the Apple Mobile Device Service, please follow the troubleshooting in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Take care,
Alex H.

Apple Mobile Device Service Quits repeatedly

This just started happening a few days ago. When I try to sync my iPhone with iTunes,it says "iPhone cannot be used because Apple Mobile Device Service is not started." I followed the instructions found on this site and,by turning the service back on for Bonjour and Apple and it worked. Then next time I tried synching, it did the same thing. Now everytime. Help?

This can often be caused by security software producing a false positive. Try temporarily disabling your security program if you have one installed. If that fixes the issue, most of these programs have a method for allowing a blocked service or application.
See here: http://support.apple.com/kb/TS3125
If this is not the case or the issue persists, you might try reinstalling iTunes and related components.
See here:
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925

Apple Mobile Device service could not be started. (-2146959337)

I keep getting the error "Apple Mobile Device service could not be started because an unknown error occurred (-2146959337). After I hit OK, it says "This iPod cannot be used because the Apple Mobile Device is not started." I have tried starting the service by going into Services, but it just tells me "Error 5: Access is denied." I have reinstalled iTunes, Quicktime, and Apple Mobile Device service multiple times, but I still get the same error. I had an iPod nano that worked fine, but now that I got an iPod touch, it gives me this issue every time I connect it.

I figured it out on my own, and it was an odd fix. I added a password to my account in users, and then made Apple Mobile Device service log in through my account, and now it works.

Regading Device Service Issue.

Similar Messages

Maybe you are looking for