Regarding a "Zen Microphoto" Probl

Okay, so i've got this a few months back. It's going smooth, got alot of music on it.
Then here comes a problem, the Microphoto freezes at the Creative Logo, and yeah, i've tried it all to fix it. Firmware, and everything, doesn't detect. I've got WMP , didn't detect at all, then when i rolled back to WMP 0, i've got it at least in device manager to say it's creative zen microphoto. What about everything else? they don't detect at all. I'm stuck with an mp3 that is only detectable when it's Charging. Tried all the methods in recovery mode, no results. They freeze, such as formatting, it says "formatting..." until the battery dies out.
tried all usb's for detection for the firmware and everything, no result.
anything that was listed here in the site, i'm pretty sure i've tried it.
usb permissions, recovery mode, reinstall+install, and more. I've done it all.
And now, i really like this Microphoto, any ideas on how to fix this?

Heeeto,
Sounds like a hardware problem.
If recovery mode isn't helping, you will need to contact Customer Support to get the player service.
Jason

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Zen Microphoto Probl

My Zen Microphoto is giving me problems as of late. It isn't being detected by my computer, it doesnt show the song info on the now playinng screen, it freezes up a lot, and when i start it up it freezes on the "rebuilding library" everytime. it worked perfectly for months and i am lost with out it!!! somebody help me!!!!

probably the only thing to do is hold the on switch while putting in the battery then you will get a menu,? I would first select disk clean and see if that fixes if not there is a menu option for format I would do that

Rebooting Creative Zen Microphoto Proble

I have had my Microphoto for about 4 years now and it hasnt crashed or anything till these past weeks. It was freezing, not charging fully, and turning off by itself. When i went to Creative's help site it said to try to update the firmware so i did. While it was in the trying to update my player froze in the Recovery Mode and now whenever i turn it on it goes back to that screen and I can't change it. Also its practically dead and won't charge so sometimes it is even hard to get it on. And as others have said, my computer won't recognize that it is plugged in IE why it won't charge probably as well.
I have a windows XP
I think my WMP is actually 9 or 0. I'm not sure on where to find the actual version.

A couple things if you're using the same battery that came with the player replace it. Sounds like hard dri've is dying. But if the battery is bad you would not be able to do the update to firmware.You need WMP0 to do firmware upgrade. Open Media Player at the top where it has File,Tools ect. Click on HELP the sub-menu click About Windows Media Player. That will tell you the version.

Creative zen microphoto proble

i'm having problems with the installation of this product. I have run the installation cd, and everything was installed correctly. Now....when i plug the zen into the usb port it displays "NEW HARDWARE FOUND". It runs through the process of scanning for the hardware to install it but cant find it. :S:S:S:S:S:S
Is this a problem with the CD? or the PC or what?? Help.....

Firstly, does your system meet the requirements? It needs to be Windows XP, with SP or 2, and Windows Media Player 0.
The driver for the player is provided by WMP0, and located in the WINDOWS\INF directory. You can try getting the device to look there, by forcing a driver update from Device Manager.
There's more advice here in the Zen FAQ at Nomadness.net.

Creative zen microphoto booting probl

My creative zen microphoto wont load. It's just a black screen with the creative logo. I have tried to format it from the recovery mode but that freezes too. Can anyone tell me any possible solutions to this problem?

same problem here, creative logo stays until all the juice is drained

Creative Zen Microphoto Charge probl

hi i bought my player online over the internet. I bought a charger separate in HMV, does all mp3s. It only charges however when its says battery low on screen-can't charge it any other time.its really annoying. Whats do you think the problem is?

The Zen MicroPhoto also charges over your computer's USB ports.
Have you tried that?
The Creative Zen Micro charger is only $9.95 and is designed to work with the ZEN MicroPhoto, ZEN Micro and ZEN Neeon.

Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

Zen MicroPhoto first time connection proble

I recieved my new Zen MicroPhoto in the mail yesterday, whereupon I installed the software it came with and hooked it up via USB to charge. The USB connection is quite sensiti've, but I can get the player to charge.
However, when I tried to add some songs, the Zen MicroPhoto Media Explorer (which the user guide tells you to open) says at the top that my player is not connected. The USB is plugged in exactly the same was as though to charge it but it won't be recognized by the Media Explorer. I'm not sure what I'm doing wrong. Is it only possible to add or remove songs when the player is fully charged?
Most of these posts are from people who were able to upload songs initially but are having problems down the road. I saw tips about reinstalling firmware on the player and other things, but as the player is brand new it seems unlikely that it is corrupted. I already tried reinstalling the software it comes with on my computer, just to check.
Any suggestions would be great. Thanks.

I installed all of the software on another computer in my house and the player was recognized and I was able to copy some files onto it.
The problem could be with my USB's or the bits of software I omitted when installing it. Right now I'm uninstalling everything and going to reinstall it later this evening. If it doesn't work then, I'll be back. My computer is updated and so is my Windows Media Player.
The end.

Zen microphoto installation probl

I have windows 2000 and when i plug in my zen microphoto it says its not compatible is there any way i can fiz this i've tried downloading all the things that are intended to help on the website and still no answer i used to have a regular zen micro and it worked just fine on this computer so why isnt the zen microphoto working i am really confused so please help if you can
*any suggestions would be helpful*

Take a look at the requirements for the ZMP (Wicrosoft? Windows? XP (Service Pack or higher) / XP 64-bit). It needs WMP0 for its media transfer protocal.

Zen MicroPhoto startup proble

I've had my Zen MicroPhoto for about 2-3 weeks now, and I'm loving it! But I was at school, my teacher says we can use MP3 players, so I bring out my MicroPhoto. When I try to turn it on, it boots up displaying the Creative startup screen. The text at the bottom is there, then it disappears and the Creative text just stays there with the black screen. I waited 3 HOURS for it to pass, but it never did. I even formatted the darn thing. But it still didn't fix the problem. I'm wondering if anyone has encountered this problem and can provide assistance?Thanks in advanced,MechaM

Well, I formatted it in Recovery Mode. And?I just found out that my computer can't recognize the darn thing! when I connect it to my computer, my borthers, and my dads, they all can't recognize it! I even used different cables. (Oh, and I tried the Clean Up option before I "formatted" it. I failed to state that)?Also, does the Windows XP Firmware update work for Windows XP Media Center Edition 2005?Message Edited by Mecham on 03-9-200607:52 PM

Zen Microphoto LCD Displays "Hardware Probl

My Zen Microphoto LCD displays "Hardware Problem." Please help!

You'll probably have to send it in to Creative to get it fixed. Since it's a hardware problem there's not much you can do about it yourself.

New Zen MicroPhoto Big Probl

I only purchase my MicroPhoto last saturday and i took it home to do a charge, at the same time i loaded in the new firmware .20.0 and left it charged until it's fully charge.
The next morning i turned it on and to my surprise, it cannot turn on! So i immediately went to my computer and plugged in the USB cable into the player and the batt is actually empty! So i left it charged and reloaded the firmware but this time the batt life only dropped to half even if it's turned off! Now the batt life it extremely short (around less than 6 hrs of playback) and somemore the player is new!
My another friend told me it may be the firmware fault that causes the batt life to drain drastically even if it's off. I called Creative and told them the situation and they told me to bring my unit down to do a check.
So has any here experienced this or any other thing i can do? Pls advice...

DOA wrote:
Well my brother just bought a zen microphoto here 2 weeks ago. I've already taken the time to test the battery life of his player.. I run audio files from 28 to 92 no higher no less than 28.. My recorded battery life before the player shut off was 24 hours and 3 minutes, so give and take here I could go to 22 hours and be safe. On fm, part my battery life was a bit higher since no hdd was accessed i was getting 29 hours 22 minutes, so once again give and take 27 hours be safe to charge..
TO fill in how I did this, I took a stop watch, digital. Had my brother press start at the same time as i hit play, to make it fair. So pertty much my battery life is as about accurate as my player can get...
Holy crap DOA, how did you get such a long battery life? I recently tested my microphoto and i got just under 0 hours. I had it on 2 volume, bass boost was off, smart volume was on, and i never used the screen. Did you use usb or power adapter to charge yours?

Zen MicroPhoto USB probl

ok?I need help on some stuff......when I plug my Zen MicroPhoto into the USB Port cord into the computer it says that it's charging but the Docked screen doesn't show up. So what should I do? Please message me back about what I should do!!

It will only show the docked screen if you are running a program that is accessing the device such as Media Explorer or Media Source.

Zen MicroPhoto Firmware Proble

So, i have zen microphoto that is experiencing a ''firmware'' problem. Such message appears on the screen when it is turned on.

When i set it in 'Recovery mode' it gives me a few options to 'clean-up' , 'format all' , 'reload firmware' , and 'reboot'
Which is the one i should choose to solve my 'firmware' problem?


I have tried to 'clean up'..but i dont think it has worked.

I have yet to try other options, because i am afraid they will delete my library of music & photos-- which i do not want to do unless it is necessary.

Thanks in advance!



Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Zen Microphoto: connection probl

My new Zen Microphoto was connecting to my winXP SP2 machine just fine (no drivers needed) until today, when i decided I would install creative mediasource (newest version from the website). As soon as the install started up, it told me my player wasn't detected, and then since then, I haven't been able to get either of my computers to recognize the player. I'm now thinking: this is a player problem, right? So I formatted. No go. Then i hit "reload firmware" from the recovery screen and it says something like reload firmware using usb. My computer still says it's an unknown USB device. What am I supposed to do now?

Ouch. Reload firmware was a bad thing to choose as it actually deletes the firmware on the player (Creative REALLY need to rename this option).
Now you need to find a firmware for the player, and make sure it's detected by XP properly to reload. You'll need to use reload OS again to prepare the player.
If you can't find a firmware in the download section, which is entirely possible as the player is very new, you'll need to contact Creative support to get one.

Regarding a "Zen Microphoto" Probl

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