Regarding user substitution in SRM

Hello Experts!
I have a case in production system. SRM
Here a user A is subsitituited by another User B (Active Substitution) to receive the SC for approvals in place on A's absence.
Here B is recieving A's SC for approvals, but the user A still recieves the Lotus Notes Email initmating about the apporval..
Please let me know is ther any setting or action required to enable User B recieve the Lotus Notes intimation.
Thanks
Vj Sam

Hi
You can check OSS note 794226, according to this note:
"Active substitution is supported
Passive substitution is not supported
Position-related substitution is not supported"
This means that if user B is an active, personal substitute, he will get the notification to.
The workitem will however only exist once, no changed there - the result of this is - of course that i User B executes the item, User A will still have the Lotus Note mail, but when he enteres, the workitem will not exist anymore. So - it's a goos idea to try to describe this in the notification mail
Regards
Morten Nielsen

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Regarding user substitution in SRM

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