Reinstalling acrobat on MAC

How to reinstall Acrobat on my Mac 10.9.5 Mavericks responding to error message "reinstall the application."

De-activate the Suite. Run the Cleaner tool:
http://www.adobe.com/support/contact/cscleanertool.html
Then try re-installing everything.

Similar Messages

Reinstalling Acrobat on Mac with Creative Cloud

I am trying to reinstall Acrobat XI on a Mac running OS 10.7.5 using either the Creative Cloud desktop App or the web site. Both show the application is "Up To Date" and do not offer the download option, even though it was previoulsy uninstalled with the Adobe uninstaller in the Utilities folder. How do i reinstall?

De-activate the Suite. Run the Cleaner tool:
http://www.adobe.com/support/contact/cscleanertool.html
Then try re-installing everything.

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

well PhillyPhan, I can't tell that you're better looking just by your iphoto icon, now can I? Although it is a lovely sunset you've got there.
Thanks for your response to my question, I see your point and will do that, however, I have another folder that was created before I had a Mac, which has all sorts of lovely titles and labels and some of those pictures I brought over to my ibook when I first started. So there are some duplicates in my iphoto library that I already have backed up in that other folder. I guess I shouldn't really obsess about those. I guess I am just nervous about deleting all my prior iphoto library, but I should have faith that it will all be there in my pictures library. Just trying to clean up the virtual mess.
I'll hold my breath and take the plunge.
Thanks!
ibook G4

Acrobat reinstall on a Mac/PDF printing issue

I tried reinstalling Acrobat Pro on my Mac because my HP Printer was not printing pdfs. I got an error message: "Run preinstall script for payload." I have no idea what this means, and all I really need is to be able to print pdfs from a webpage. (The reinstall was my attempt to update on the Adobe end.) I also have CS5 installed already. Please help; thanks in advance.

Try this:
1. Go to Apple menu>System Preference>Printers and Scanners
2. Press the plus symbol button "+"
3. In the Add dialog select IP at the top
4. in the Address field put the numbers 127.0.0.1
5. In the Protocol pop-up menu make sure that Line Printer Daemon - LPD is selected
6. Leave the Queue field bland for the default printer
7. In the Name field it will say "127.0.0.1" and you can leave it to that or change it to anything you want.
8. Leave the Location field blank
9. Leave the Use field pop-up menu field at the default which is Generic PostScript Printer.
10. Click the Add button
11. You will get the message:
"Unable to verify the printer on your network.
Unable to connect to '127.0.0.1' due to an error.
Would you still like to create the printer?"
12. Click the Continue button.
13. In the Setting up '127.0.0.1...' dialog click the OK button
14. Open up TextEdit
15. Type some test text (e.g. Test Text)
16. In TextEdit Go to File>Print
17. In the Print dialog, press on the PDF button on the lower Left side of the window.
18. Select Save As Adobe PDF.
19. In the Save As Adobe PDF dialog, select your Adobe PDF Settings and whether or not you want the resulting PDF to open in Adobe Acrobat Pro and then click the Continue button.
20. In the Save window, title your PDF in the Save As: field, navigate to the location you want to save the PDF and then click the Save button.
21. Done.
Enjoy!

Need help reinstalling Acrobat X pro for MAC. Got one site but I-tunes didn't recognize so couldn't go further. I have serial

Need help reinstalling Acrobat X pro for MAC. Got one site but I-tunes didn't recognize so couldn't go further. I have serial

Actually, you can and have downloaded from there, because that message only happens when the download is finished.
The message is entirely normal, and is Apple's way of encouraging the world to use the Mac App Store. That doesn't help you because Acrobat isn't in the Mac App Store - it isn't allowed there.
So, what to do? Change your system settings
Please follow the steps given below to resolve this issue -
System Preferences > Security & Privacy > General > Allow applications downloaded from > Anywhere

Reinstall acrobat 11 pro for Mac

Hi, I installed the creative cloud application and upgraded acrobat from 10 to 11. There was a problem during install and acrobat 11 doesn't work. I've uninstalled it from his associated uninstaller. Now I have nothing installed but the cc application says thet acrobat 11 is updated and installed.
How can I reinstall acrobat???
Thanks.

Hi Deepak, Acrobat XI crashes every time I open Acrobat preferences, which I am opening in an attempt to reconnect Acrobat with my default mail app, which is Apple Mail. I found your answer here, but in my folder /Applications/Utilities/Adobe Installers, I see an INSTALLER for Acrobat XI, however there is no UNINSTALLER for the app. What steps should I take next? Thanks, Carl

Reinstalling Acrobat 8.0.0 not a fix for update to mac Acrobat 8.2.4 problem

The problems associated with Adobe's distributed 8.2.4 update - the update that BROKE Acrobat - are not fixed, even tho other threads say that the problem is "answered."
After the Adobe update caused a "lockout" from using Acrobat Pro 8, and giving the user a message to "start another CS application" (or words to that effect).
Adobe's answer is to reinstall Acrobat from the distribution disks, and then to go to HELP> Update in order to iterate updates to the current rev.
Many of us have found it impossible to update to "current level" after re-installing 8.0.0 from the distribution disk for CS3. My error message is:
Adobe Acrobat 8.1.3 Update failed to install
What is the remedy for THAT?!?!?!

I cheated.
I have an old G5 with an stale (unupdated) copy of Acrobat 8 on it. I updated it from 8.1.4 to 8.1.6 and then it did a GIANT update all the way to 8.2.4.
I was excited - I thought that Adobe had posted a cumulative update.
So I went back to my MBP, and tried it ... and it insisted on doing 8.1.6 and failing ...
So I COPIED the apps from the G5
And it even fooled UPDATER.
Maybe this is not a permanent solution, but it seems to be behaving properly.
Pity the poor user who does not have a second computer or Time Machine (backing up apps).
Adobe is still on the hook.

Need to reinstall Acrobat 7.1 Pro on Panther

I'm running OS X 10.3.9 and meet all other system and hardware requirements for CS2.3 Premium, which I recently purchased and installed.
The instructions for CS 2.3 Premium installation said to skip Acrobat 7 Pro and install Acrobat 8 after the Suite install.
Word-for-word from the instructions:
4. Select the components you would like to install, except Adobe Acrobat 7.0 Professional, and click Continue ...
7. ...insert the Creative Suite 2.3 Premium Upgrade with Acrobat 8 Professional DVD.
8. Copy the Acrobat 8 Professional folder onto your hard disk ...
My set of 4 disks had no options for a custom install, so I proceeded to install everything and uninstalled 7 later, then installed 8 as instructed.
When I realized Acrobat 8 won't run on Panther, it was too late. In the Read Me file on the Acrobat 8 disk, it said I would need 10.4.3 or higher. Why wasn't this stated in the initial Suite install instructions?
There's some misleading info here. I opened a case with Adobe, and the case was "Withdrawn." Here's the response I got:
"A Technical Support specialist has reviewed your support request. We regret to inform you that complimentary support for Adobe Creative Suite 2.0 Is not available and/or has expired." (Form letter?)
But they kindly provided a link for service contract sign-up. I also received an email promoting new products...
I have already run an uninstall for Acrobat 8 and ferreted out and trashed all Acrobat 7 files using Adobe's instructions on this site.
Is there a way to reinstall Acrobat Professional 7 without moving the entire Suite to the trash as described in the Adobe Creative Suite "Read Me First" file?
When I put in the Suite install disk, I get this message after entering my admin. password:
"The application Adobe Installer has unexpectedly quit"
Could my disks be defective after only one use?
I also ran some maintenance and found out I have a corrupt user Pref:
/Users/USERNAME/Library/Preferences/com.adobe.ami.installer.plis
(No "t" at the end on log report)
I've searched this site and haven't seen that anyone has had a similar problem. Does any of this sound familiar? Any words of wisdom?
If it helps ...
Current hardware/software:
G4 450 APG, with 1.75 GB memory.
Hard drive (new, Maxtor STM320080A) OS X 10.3.9 on the 1st partition (98.18 GB) OS 9.2.1 on the 2nd partition (29.92 GB)
Purchased & installed CS 2.3 shortly after replacing hard drive and installing Panther.

Thank you for your input. I realize now that the problem is bigger than that. I've done a lot of research since I wrote the initial post, and I think there are compatibility issues.
All my other CS2.3 applications erred out after uninstalling Acrobat 8 and the remnants of 7. After doing some research, I found that when installing from the Suite, some programs have shared files that can be deleted unintentionally after uninstalling individual apps.
I ended up deleting the entire CS2.3 Suite.
In the CS2 Read Me First file, that the recommended OSes for CS2.3 are Mac OS X v.10.2.8 through v.10.3.8 (10.3.4 through 10.3.8 recommended; G5 requires v.10.3 or later.) 10.3.9 is never mentioned. I was sure my OS was compatible when I purchased the Suite. Wrong, obviously!
The packaging on the Suite says 10.4.3 is required. The upgrade disk in the Suite for Acrobat 8 is the only app. that requires 10.4.3. If you follow the Suite installation instructions, it says NOT to install Acrobat 7. There is no word about system compatibility on the initial Suite instructions, and Read Me First files weren't updated with the Suite package (I'm sure the "Premium" marketing didn't included thatjust a repackaging of the original Suite with some add-ons.)
I have decided to reformat my hard drive and install OS 10.4.3.
There are also upgrades and patches available on Adobe's site that need to be made to ALL the CS2 applications. I have downloaded these and will save them outside of my machine so I can update as soon as I reinstall CS2 on the reformatted drive.
Many sites I've gone to show numerous problems with the CS2 Suite (CS3, too), many due to different issues than mine.
I still welcome any feedback about this and if there's anything I've overlooked, please comment.
I hope someone can learn from my mistake. This takes a lot of time and research, and I guess I didn't expect it to be this troublesome! And I am still researching ...

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Reinstall Acrobat Pro 7 - can't install updates past 7.0.5

Upgraded to OS 10.5 (PPC Mac - last operating system) and had to reinstall Acrobat Pro 7 from CD as "components were missing". Adobe Updater worked through 7.0.5 Update, now refuses to add any further updates. Tried manual updating, but the 7.0.7 updater says "An invalid application was selected" when I try to select the copy of Acrobat Pro 7.0.5. The 7.1.3 "all" updater, as well as all those between 7/0/7 and it, tells me "The selected application version is outside the range that can be updated with this installer".
Suggestions?
Rick

When I was installing, I received a message saying,
"Error 1310. Error writing to file C:\Program Files (X86)\Adobe\Acrobat 10.0\Acrobat\adistres.dll. Verify that you have access to that directory."
Then it had a button for retry and when I hit it, it finished installing without any more errors. My UAC always asks me to allow programs to make changes to the computer and when I allow, it's always fine. I actually like this for added security. I've never had an issue with any other program.

Acrobat XI (Mac) always scaling print

This just started a couple of days ago. Any time I print anything from Acrobat XI (11.0.0), the print is scaled to fit the size of the stock I'm printing on. So, when I print something letter size with crop marks on a 12x18 press sheet, the print is blown up to fit into the printable area of the press sheet instead of the actual size it is supposed to be.
Changing the settings in the print dialog box to "Actual size" or "Custom Scale: 100%" has no effect on it. I've searched through the printer settings and there is nothing there that would cause this. Printing from any other application (such as Preview on the Mac) works like it is supposed to (and I would use that option as a temporary fix if Preview actually gave me control over color).
I've uninstalled and reinstalled Acrobat XI and this did not solve the problem. Any suggestions?

Experiencing the same thing since I installed Mavericks and updated to Acrobat XI. Only see this problem when I print to a Wasatch rip (on a pc) that's connected to my large format HP. Have you had any success since you posted this.

Reinstall acrobat from creative cloud

how do i reinstall acrobat when the app manager says it's up to date

thanks. as it turns out, when i uninstalled using the uninstaller in mac utilities (rather than the one in the app folder) the download started automatically from the app manager. so i did not have to use the cleaner tool afterall. problem fixed.

I have my serial number and need to reinstall acrobat 10 software

I have my serial number and need to reinstall acrobat 10 software

Standard or Pro? Mac or Windows?
Try Download Acrobat products | Standard, Pro | XI, X

I recently reinstalled Acrobat 8.1. When I try to check for updates, it says that there's no internet connection. I have checked settings and firewall. No issues. What's wrong?

I recently reinstalled Acrobat 8.1 after a crash. I wanted to check for updates but encountered the message that no internet connection was found, to check the internet settings or the firewall. There are no issues with either. Obviously, I have an internet connection. How do I resolve this issue?

Hello Coldwater Card,
Please try the following steps and let us know if this fix your issue :
Operating system hosts files map host names to IP addresses. An incorrectly configured hosts file can affect your computer's ability to connect to Adobe's activation servers.
Follow these steps to see if there is a problem with your hosts file and to reset it if necessary.
Click this link.
If you see two Adobe logos, then you have access to the activation servers. Try activating or starting your software.
Still have problems? Go to the next step.
Start an internet browser, such as Firefox or Internet Explorer, and go to:
CS5.5: https://activate.adobe.com/test
CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp
If you see a test successful message (see screenshots below), then you have access to the activation servers. Try activating or starting your software.
CS5.5: Test successful
CS6 and later: Test successful
Still have problems? Proceed to Step 3. Reset the hosts file.
Reset the hosts file:
NOTE: You may have to disable you security software to modify your hosts file.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file ashosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file ashosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.

Acrobat 9 MAC, current scanner does not show up, only old ones

Old scanners are not in the Mac OS panel anymore, only in Acrobat. Current scanner shows up in the OS, but not in Acrobat. Strange...
I have uninstalled and reinstalled Acrobat, still only showing old scanners, not the current one.

Does your new scanner support TWAIN properly or does it use a custom driver? That's al lthat matters. Acrobat only uses TWAIN sources and the old scanners are still listed because their source info has been cached. I'm sure there is some .plist file somewhere that can be/ must be flushed to make them disappera and possibly also make Acro scan for devices anew... Anyway, ask in the Acro forum for specifics.
Mylenium

Reinstalling acrobat on MAC

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