Rejection of work item

Hi,
i am getting the work items in my inbox(sbwp)...so now if i want to reject any work item from my inbox. Is there any option to reject the work item.
Please tell me wat is the way to reject the work item.
Thanks & Regards,
Chandu

thanx for ur reply, If the approver does not want to approve that particular work item...he wants to reject that work item...so wat should that approver would able to do to reject that work item? how will he reject?
Thanks & Regards,
Chandu

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PO rejection work item to buyer

Hi,
How can I make the work item from the rejected go to to the buyers inbox? I have used WS20000075 to create the PO release workflow. I added an activity for PO release rejection, copying it from WS65400030.
My problem is that when a PO release is rejected, the work item doest go to the buyers inbox.
Thanks for any help

Hi Joris,
You need to give us a little more info here. Did you configure anything to make it go to the buyer? Who does it actually go to? What does the log say?
Regards,
Mike

Need to call sap transaction when the work item got rejected.

Hi all,
I need to call the ME22n transaction once i reject the Work item. Once i press the rejection button on the work item it should direct to the sap transaction. how can i make this functionality in the decision task. Do i need to implement an ext for this.
Thanks.
Neslin.

You simply create a task for executing the SAP transaction (business object TSTC)
you use this task as a dialog step at the rejected outcome of the user decision with the same agent as the user decision and in the details of the workflow step you tick the advance with dialog box.
And... you're done.
Kind regards, Rob Dielemans
Edit: Instead of using BO TSTC it would be better to check the BO normally related to Me22n and see if a dialog maintain method exists
Edited by: Rob Dielemans on Jul 16, 2009 9:55 AM

Need to send work item to mutiple users at top level in PR release strategy

Dear All,
We are using workflow WS20000077 for PR release strategy.
Now the requirement is, at higer level, say at Board of director level, the work item should go to mutiple users and any one can approve/reject the work item. In other words, upto the board of director level , the workflowwill send work item to respective users as defined in release strategy, only at the Board of director level it should send work item to multiple users.
So how to send work item to mutiple users at a particular level in release strategy.
Thanks & Regards,
Fawaz

Hi Fawaz,
Your requirement can be achieved if you use Organisation Plan for agent assignment.
In the plan, you create position for each stage and assign the position ID in the worklfow section of the PR release strategy against the release code in MM.
The work item will goto all the users assigned to that position. this way is very flexible too for future agent change. only change the user assignment to the position.

Disable Reject Button for Invoice on Work Item Screen

Hi! I know we can use the Dynamic Column configuration to disable and enable the Approve/Reject button on the Inbox screen where the approval work items are displayed. However, I would like to know whether it is possible to have only the Reject button disabled? Reason for asking this is a rejection reason needs to be maintained for the rejection. The check is in place if we reject the invoice from the detail screen. However, if we reject it from the Inbox screen, it will go through without any warning or error message. I have searched OSS notes but found nothing so am wondering whether this can be considered a bug or not. If not, then I want to know what solution option I have relating to this. I am thinking of either a repair to disable the button on the screen for invoice approval or find a why with the dynamic columns to do that.
Appreciate any comments on the above.
Cheers!
SF

No response

Get Accept & Reject Buttons only on click of work item in sap inbox

Hi,
ALL
I have a issue.
I have created a form in module pool which has a certain set of feilds. I have placed two buttons in the form namely " Submit " & Update. When ever the submit button is clicked in the form the form which is an attachment goes to the respective approvers for approval.
Issue : I have not placed any Accept or Reject Buttons in the form, I want these buttons to get displayed when the form is displayed in the SAP inbox of the user.
I am not aware of the process, that how the Accept & Reject buttons appear when the form is used for approvals in the workflow.
Can any one suggest me the process, that how do i use these buttons while displaying when the work item is clicked in the users inbox but not when the form is intially filled.
- The approval or Reject buttons should not get displayed when the user is initially filling up the form.
- The Approval or Reject Buttons should be displayed when the work item is clicked in the sap inbox of the user, instead of update & Submit.
On click of the work item - the accept & Reject buttons should be displayed but not the Update & Submit and this should be displayed only when the work item is clicked.
Kindly suggest me the way how to get that ..if possible some peice of code would also be good.
Expecting an earlier reply !
shankar

Hi Shanky,
You can create two module pool programs for requirement.
One is for trigger the workflow and other one is to get the approval.
For the approval, create a dialog method and call the screen using call transaction.
So at run time when the user clicks the work item it will display the Approver screen. under Approve or Reject button you have to call the function module, SAP_WAPI_COMPLETE_WORKITEM to complete the work item.
Thanks,
Viji.

Rejected Work Item Resubmission

If workflow is constructed in a way where work items are rejected by an approver but sends a notification to the user with a link to edit their rejected work item (in this case an FI document), does this create a new work item or will this be a continuation of the original work item that was rejected? If both are possible what is the recommended approach for this?

Hi Hari,
I didnt get your requirement clearly.
From what I understood, the workitem that was rejected would end as a decision has been taken on it.
Now a new workitem would get created to send a notification to the user with a link to edit their rejected FI document. Else you can send a mail (not a workitem) to the user to notify him of the rejection and to edit the FI document.
The user needs to manually go and edit the document.
Regards,
Saumya

Delete pending item in SO, reject not working

We want to change the batch management mark on a material, so we requiere to delete all pending sales, in most cases it works when I reject the line item but not on others, does anyone knows another way that I can delete or mark as completed those line items?
Thanks, Regards,
Carlos

It's hard to say without more information, but it seems to me that you are trying to reject items which have transactions in progress. E.g., a delivery has been created but not billed.
For those items which you are not able to reject, please review the item transaction flow and confirm that there are not any items which have not been clompleted.
If that does not answer your question, are you getting any error messages?

Work Items to PR Agents (Only one of two agents received)

Dear all,
I am facing a problem like this:
In my PR Workflow, the task TS00007986 is assigned agents by position. There is one position applied for a particular release strategy and there are two agents under this position.
Now, there is one PR created, it went to the correct release strategy and thus sent to the correct agent. However, only one of the agent is receiving that work item while the other don't. In another words, instead of sending to both the agents, only one received.
In SWEL, the possible agents are showing both agents' names, but the icon "In User's Inbox" is only appearing on one of the agent.
I would like to know, what would be the possible error for this and in such cases, how could I trace the errors?
Thank you very much in all advances.

Here's an update on this issue:
For example, the two agents are Agent A and Agent B.
I think Agent A and Agent B both received the work items. However, Agent A executed the work item but later canceled the action without processing the work item (approved or rejected the PR). When Agent A executed the work item, the same work item would be removed from Agent B's inbox, but it is still in Agent A's inbox.
The problem is, the work item has yet to be processed. In this case, how this issue should be solved (only processed work item is removed from all the agents' inbox)?
Thank you very much.

You are not a receiver of the work item in ESS Leave

Hi,
We are using standard ESS leave application in our portal, where employee can raise leave and his manager can approve/reject his leave. But I want in case manager rejects the leave, the rejected leave should not come into MSS UWL of employee, we will send a mail to employee and he can again login to ESS leave application and where he will see the rejected leave and he can re apply/change/delete the rejected leave. We do not want rejected leave to come in UWL of employee as a work item.
As of now when manager rejects the leave rejected leave of an employee , it is coming in UWL of the employee which we do not want, so what we did, we went to standard leave work flow template WS12300111, in that we double clicked on Task (TS12300116, Process Request by Employee) and in that we clicked on agent assignment icon and than we clicked on attribute and we selected General forwarding not allowed radio button, by default general task radio button was selected.
After selecting General forwarding not allowed radio button, even when manager rejects employee leave, rejected leave is not coming in UWL of employee which we want exactly, but another error is coming when employee goes to ESS leave application again and change or delete this rejected leave he is getting the error You are not a receiver of the work item .
But if we select general task radio button in agent assignment in work flow , than eveything is working fine but employee is getting rejected leave in his UWL, that we do not want at all, so why after selecting different radio button this error is coming ?
Why employee is getting this error, why employee can not reapply/change his rejected leave. Is this portal error OR workflow error OR HR configuration error and what is the solution for this..

If you need this option then you need to change the WF Task.
General Forwarding Not Allowed
This indicator enables you to determine that work items for this task can only be forwarded to users who are agents for the task.
If this indicator is not set, a work item for this task can be forwarded to all users.
The best way to take care of User
Forwaring authorization is the Task Classification (PFTC -> Additional
Data -> Classification). Classify tasks with General Forwarding Not
allowed, will give you the oppotunity to let the user allow to forward
items JUST to the Possible Agents Assigned to the task
(Additional Data -> Agent Assingment -> Maintain)...
Clear that everything depends on How you have developed your workflows
definitions. In that cases the best think to do is
create Different Tasks definition (TSxxxxxx) and let they start
depending on Company Code (That can be driven via Conditions steps in
the workjflow definition, for example). This will allow you to define
Just the responsible Agents per each task, depending on the Companny
Code. This definitively Resolve the Forwarding frelated Question.

Open status of Credit Memo after rejecting all line items

Dear Gurus
I am facing a problem. In my company we are using 2 credit memo types. One is CR and other ZCR (Copy of CR). I have tried both but both have same problem. I have also tried creating credit memos with reference to billing document, sales document and without reference also but the issue is same.
Problem is this we create credit memo with VA01 and post it with VF01. After posting if we cancel its posting with VF11 and reject the line items in VA02 the status of credit memo remain open. Cancellation documents are ok and completed but only credit memo in VA02 remain open even after rejecting all line items.
I have checked incomplete log of sales document type (CR and ZCR) in VOV8 and item types (G2N) in VOV7. All fields which are defined in incompletion log are there in document header and item.
Following is the copy paste data of Header Status tab
Overall status       Open
Rejection status     Everything rejected
Credit status        Not performed
Bill.stat.order-rel. Not invoiced
Overall blkd status Not blocked
Header data     Complete                   Item data       All items complete
Header dlv.data Complete                 Item deliv.data All items complete
Header bill.dat Complete                   Item bill.data All items complete
please help.

dear sir
if you mean to say to check Reason for rejection's settings in OVAG i have checked it and all rejection reasons are being in use in all other sales documents too. They are working fine in all other sales document. Issue is only in these two credit memos types.
Assigned by the System (Internal)
Delivery date too late
Poor quality
Too expensive
Competitor better
Guarantee
Unreasonable request
Cust.to receive replacement
Transaction is being checked
These are reasons and Stat column is empty for all. Other 3 columns have no tick in any reason.

REJECTION OF LINE ITEMS IN SALES ORDER ??

Friends !!
1)If there are 10 line items in a sales order two line items should be rejected and the same rejected items should not be displayed in an invoice output? Where will it be configured in IMG. (The items should not be deleted from VA02 it should be is sales order)
2)tell me the process of creating requests in SE10, as there are different module people are working how do they know which request they have created at time of releasing,i have needed detail process step by step.
kindly sent me details plz.
Yours,
Sreedhar

HI
Rejecting Items in a Sales Order
You can enter a reason for rejection for one or more items. These items are then not copied into the subsequent documents. If you reject an item in a sales document, the system automatically cancels any materials planning requirements (MRP) previously generated for the item.
Prerequisites
You must be in the change mode for a sales document.
Procedure
You can either reject the whole sales document or individual items.
Reject all items:
If you want to reject all the items, choose Reject document in the change modus for the sales document.
The system automatically selects all the items and you can enter a reason for rejection in the following dialog box.
Enter the appropriate reason for rejection and choose Copy.
The system assigns the same reason for rejection to all the selected items.
Reject individual items:
If you only want to reject some of the items, select those items in the item overview screen and choose Edit ® Fast change of... ® Reason for rejection.
A dialog box appears in which you can enter the appropriate reason for rejection.
Enter the appropriate reason for rejection and choose Copy.
The system assigns the same reason for rejection to all the selected items.
Reject individual items with different reasons of rejection:
If you want to enter different reasons for rejection for the items, choose the Reason for rejection tab page from the overview screen when changing the sales document. You can enter a different reason for rejection for each item in the Reason for rejection field.
2)You can distingiush the transports depending on the
component and the package for sales and the application it will be sales
Sail

How to determine the Person who Rejected the SC item in Sourcing

Hi Experts,
We are working in SRM 7.0 ERP 6.0 EHP 4 in a classic Scenario.
We are creating free text SC without Supplier and on approval the Shopping carts are getting into Sourcing Queue.
In Carry out Sourcing the Purchaser is selecting the SC item and rejecting some items.
How can we determine the person who is rejecting the item in the Sourcing cockpit
Thanks
Pooja

Hi
Please see the below thread and answer your question
Issue in determining the Person who Rejected the SC item in Sourcing
Thanks
Ashish

Work item forward when dead line reached

Hi Every one,
I got change request to deploy the dead line monitoring for the purchase requisition workflow.
The workflow existing start with the agent determination step which will determines the approver and after that it has a custom user decision step( Dead line monitoring must be implemented for this task ) which will call the ME53N and if we say back it will give a pop-up with 3 options which are 'Approve' ,'Reject','Cancel'.The user will select one of the option and after that there is multiple decision step which have 3 branches will select one of the branch according to the user selected option and the flow continues so on.
Business Requirement:
If level 1 does not release requisition in one day, then it must go to Level 2.If level 2 does not release that requisition within three days then it must go to Level 3, escalation stops at level 3 and the work item must stay until unless level 3 make the action on the work item.
The work item forward must be happen when escalation takes place not the notification.
Please let me know the information aforesaid is not clear at any point.
Regards,
Rajesh
Edited by: bhupathyraju rajasekhar on Jul 9, 2010 1:06 PM
Edited by: bhupathyraju rajasekhar on Jul 9, 2010 1:23 PM

You can do this in many ways. This is one of them:
- Create a loop that goes around for the number of approval levels (so, 3-level approval means loop 3 times)
- Inside the loop, create a 2-branch fork with only one mandatory branch to complete: one for approval and the other waiting for "expired" event
- Set up modeled deadline monitoring for the approval step. Once the deadline is reached, you need to fire the "expired" event which will process the other fork branch.
- After the expiration branch is executed, you can add any tasks to change the status, etc.
Hope this helps,
Abdullah

How to send a work item ( Mail ) as open tasks in WEB UI

Hi,
I have a requirement as to send a WF work item of mail text to WEB UI as open tasks. Upon click of te link; the mail txts comes there with the link detials to the service contract number and service contract quotation. Upon click of the links it need to redirect to the respective documents.
The requirement is as such that 60 days prior to the contract end date we need to trigger a mail that 'the contract expires in 60 days,do you need to renewal it'. This text need to go to the WEB UI respective agent of this mail as tasks. Upon click of the task description link need to navigate to the mail text with the details of the contract and quotation numbers in link. upon click of the lnk it needs to navigate such that they can change accordingly and the contractrenewal process is completed.
How to acheive this one.
Thanks and Regards,
Satish Akkina

Hi,
Sending Mail to Outlook : U need the Following things done for this:-
1> Use the Mail Step in the WF and Choose the Receipient as the E-Mail Address and Give the E-Mail Address there.
2> Check the Configurations that need to be done in Transaction SCOT. SMTP Server Settings are done to get the Desired Results.
From the external mail, they should have the flexibility to approve or reject PO.
To get Workitems in Outlook..!!
https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario
Problem in transferring the workitems into OUTLOOK
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
Workflow Items in Outlook
Let me know if u still face any issues.
Regards,
Kanika

Rejection of work item

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