Remote App - iTunes 10.5.0.142 won't sync or connect.

Hello,
I am not able to connect to my iTunes library via the Remote app on the iPhone or IPad.
The four boxes for the four numbers won't show up when I select a device in iTunes.
Actually, in Preferences is an option missing to let iTunes search for remotes.
Old remots can't connect to iTunes anymore.
Thank you in advance for your help!

My analyze was wrong: If you use a NAS to store your iTunes database, when you try to retrieve information from an mp3 file, it’s normal that you generate some activity onto your NAS. If during this activity and exactly at the same time you have a defective disk, you can see that your NAS reboot and can imagine that the responsible of this reboot is iTunes and not the defective disk.
In fact, I changed the NAS disk, rebuild RAID 5 protection, and after I can see that iTunes run without problem.
F.R.

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