Remote Desktop Connection Stopped Working when Disconnecting

Hi I have a fresh clean install of Windows 8.1. Whenever I RDP into another Windows 8 machine... upong disconnecting I get the error: "Remote Desktop Connection Stopped Working"
I have tried not mapping to remote printers, or drives (smart cards etc.) and it still persists. When I remote to Windows Server or Win 7, it does not happen.
Anyone have any ideas?
Thank you
mi

FYI, same issue here, Windows 8.1 on ThinkPad W520 (upgraded from Windows 8).
Even without Fingerprint Manager, and having uninstalled ThinkVantage Password Manager as well, still crashes. I also tried the:
Dism /Online /Cleanup-Image /RestoreHealth
but no luck, my mstsc.exe is still crashing when the remote session window is closed.
Any ideas? Happy to upload/provide more details, here's the Report.wer contents from
C:\Users\myusername\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_fe9be6b453d387663f457b9f305ac5e3ae6f5fc2_00000000_2fb47393\Report.wer
Version=1
EventType=CLR20r3
EventTime=130332895175356766
ReportType=2
Consent=1
UploadTime=130332895176424161
ReportIdentifier=1d23a02d-7507-11e3-81f8-f0def1f95c65
Response.BucketId=c93f173301a697688e31de36235ffda6
Response.BucketTable=5
Response.LegacyBucketId=-439202015
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=mstsc.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Problem Signature 03
Sig[2].Value=5215e2b5
Sig[3].Name=Problem Signature 04
Sig[3].Value=WHSOLConnector
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.5.7.7
Sig[5].Name=Problem Signature 06
Sig[5].Value=4beac4d4
Sig[6].Name=Problem Signature 07
Sig[6].Value=70
Sig[7].Name=Problem Signature 08
Sig[7].Value=71
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.NullReferenceException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\WINDOWS\system32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\system32\mstsc.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[6]=C:\WINDOWS\system32\USER32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\ole32.dll
LoadedModule[9]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[10]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[11]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
LoadedModule[12]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[15]=C:\WINDOWS\system32\WINHTTP.dll
LoadedModule[16]=C:\WINDOWS\system32\credui.dll
LoadedModule[17]=C:\WINDOWS\system32\Secur32.dll
LoadedModule[18]=C:\WINDOWS\system32\CRYPTUI.dll
LoadedModule[19]=C:\WINDOWS\system32\CFGMGR32.dll
LoadedModule[20]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[21]=C:\WINDOWS\system32\NETAPI32.dll
LoadedModule[22]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[23]=C:\WINDOWS\system32\WINMM.dll
LoadedModule[24]=C:\WINDOWS\system32\IPHLPAPI.DLL
LoadedModule[25]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[27]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[28]=C:\WINDOWS\system32\NSI.dll
LoadedModule[29]=C:\WINDOWS\system32\netutils.dll
LoadedModule[30]=C:\WINDOWS\system32\srvcli.dll
LoadedModule[31]=C:\WINDOWS\system32\wkscli.dll
LoadedModule[32]=C:\WINDOWS\system32\WINMMBASE.dll
LoadedModule[33]=C:\WINDOWS\system32\WINNSI.DLL
LoadedModule[34]=C:\WINDOWS\system32\SHCORE.DLL
LoadedModule[35]=C:\WINDOWS\system32\DEVOBJ.dll
LoadedModule[36]=C:\WINDOWS\system32\SSPICLI.DLL
LoadedModule[37]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[38]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[39]=C:\Windows\system32\nvinitx.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[41]=C:\WINDOWS\system32\CRYPTBASE.dll
LoadedModule[42]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[43]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[44]=C:\WINDOWS\system32\credssp.dll
LoadedModule[45]=C:\WINDOWS\system32\NTASN1.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[47]=C:\WINDOWS\system32\PROPSYS.dll
LoadedModule[48]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[49]=C:\WINDOWS\system32\mstscax.dll
LoadedModule[50]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[51]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[52]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[53]=C:\WINDOWS\system32\MSACM32.dll
LoadedModule[54]=C:\WINDOWS\system32\VERSION.dll
LoadedModule[55]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\system32\DWrite.dll
LoadedModule[57]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[58]=C:\WINDOWS\system32\ncrypt.dll
LoadedModule[59]=C:\WINDOWS\system32\pdh.dll
LoadedModule[60]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[61]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[62]=C:\WINDOWS\system32\DUser.dll
LoadedModule[63]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[64]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[65]=C:\Windows\system32\WHSOLConnector.dll
LoadedModule[66]=C:\WINDOWS\system32\mscoree.dll
LoadedModule[67]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[68]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[69]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll
LoadedModule[70]=C:\WINDOWS\system32\profapi.dll
LoadedModule[71]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\mscorlib\97d2eb053ee241db571311577790ae43\mscorlib.ni.dll
LoadedModule[72]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[73]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System\8b12c5fec7e8912da325ee73b380e652\System.ni.dll
LoadedModule[74]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Drawing\3eac16e6688dfec78565e3e71a26266f\System.Drawing.ni.dll
LoadedModule[75]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\d78d7a76a56319e4bc1cbffa3a90a0e1\System.Windows.Forms.ni.dll
LoadedModule[76]=C:\WINDOWS\System32\Essentials\VCListener.dll
LoadedModule[77]=C:\WINDOWS\system32\MF.dll
LoadedModule[78]=C:\WINDOWS\system32\MFCORE.DLL
LoadedModule[79]=C:\WINDOWS\system32\ksuser.dll
LoadedModule[80]=C:\WINDOWS\system32\MFPlat.dll
LoadedModule[81]=C:\WINDOWS\system32\RTWorkQ.DLL
LoadedModule[82]=C:\WINDOWS\system32\AVRT.dll
LoadedModule[83]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[84]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[85]=C:\WINDOWS\System32\perfos.dll
LoadedModule[86]=C:\Windows\System32\msxml6.dll
LoadedModule[87]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[88]=C:\Windows\System32\rasadhlp.dll
LoadedModule[89]=C:\WINDOWS\system32\WTSAPI32.dll
LoadedModule[90]=C:\WINDOWS\system32\WINSTA.dll
LoadedModule[91]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[92]=C:\WINDOWS\system32\DNSAPI.dll
LoadedModule[93]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[94]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[95]=C:\WINDOWS\system32\DPAPI.DLL
LoadedModule[96]=C:\WINDOWS\system32\CRYPTSP.dll
LoadedModule[97]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[98]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[99]=C:\WINDOWS\system32\tspkg.DLL
LoadedModule[100]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[102]=C:\WINDOWS\system32\wdmaud.drv
LoadedModule[103]=C:\WINDOWS\system32\AUDIOSES.DLL
LoadedModule[104]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[105]=C:\WINDOWS\system32\msacm32.drv
LoadedModule[106]=C:\WINDOWS\system32\midimap.dll
LoadedModule[107]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[108]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[109]=C:\WINDOWS\system32\LINKINFO.dll
LoadedModule[110]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[111]=C:\WINDOWS\system32\cscapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Remote Desktop Connection
AppPath=C:\Windows\System32\mstsc.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000

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or in other RDP-Sessions at the same time is flawless.
The WAN-Link between the two sites is a bit shabby, but as long as the session itself doesn't break I don't see a reason why a few beeps shouldn't come through.
After searching for a solution for a while now I have found hundreds of threads and solutions for no sound in RDP-Sessions at all, even a MS-Hotfix for shabby sound - but obviously I'm the only guy with such a problem.
Ideas anyone?
Thanks.

Are you talking about audio redirection? If yes,
The following registry subkey can disable the Audio Recording Redirection feature:
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp
fDisableAudioCapture REG_DWORD 0 | 1
If either the policy or registry subkey on the Windows 7 Remote desktop computer are set to
Disabled, Audio Recording Redirection is not available.
In Windows 7 Enterprise Edition, this registry subey is set to 1 by default. Therefore, Audio Recording Redirection is not available.
In this case it would not help to set the policy value to Enabled. Instead, you must set the subkey to
0.
Hari Kumar --- Disclaimer: This posting is provided AS-IS with no warranties or guarantees and confers no rights
Thank you for the quick reply.
Unfortunately I am not talking about audio redirection.
In my case everything works fine for a few days and then the sound within a RDP session drops out, and it takes a restart of the RDP session to get sound back - exactly like the problem in post #1 here, but unfortunately folk dont seem to update forums if/when
they find a resolution.

Remote Desktop Connection ok on work wireless but not from home

I've succesfully logged into the Win 2003 SBS (Terminal Services) from within the wireless connection at work using Mircrosoft's "Remote Desktop Connection". However when I try to do this from home I get the following error message "Either remote connections are not enabled, the computer is too busy to accept new connections, or network problems are preventing your connection. Try connecting again later or contact your administrator."
I've got the firewall on the mac on.
Now what I can't work out is why it works when at work and not from home. I have been searching for ages and can't work this out - annoying as I am sure it is very simple!
One thing I can think of is that the first time others connect via PCs they have to download the connection manager from the company web site which installs a security certificate. However this is an .exe file so cannae work on the Mac.
Do all I need to do is ask the IT administrator to email me the certificate and drop it into the keychain?
Thanks in advance.

"Now what I can't work out is why it works when at work and not from home."
Probably because, if your work is smart, they have a firewall in place, blocking external access to the ports needed for use with RDC.

L7580 net printer driver disappearing in Win 7-62 after connecting with Remote Desktop Connection

I have an Officejet Pro L7580 connected via ethernet. I've been using the driver released from Jan 2010, and whenever I connect to my Windows 7 Ultimate 64 computer via Remote Desktop Connection, the printer drivers for both the printer and the fax disappear. I have to constantly run the "add a device" window to add the printers back again.
Why do they disappear like that?
Fishanderson

OK after updating the Server and clients I am still having this issue :(
and just today after no sound problems for 6 days the sound dropped out on a couple of RDP sessions, yet the sound on the client itself worked fine when tested (minimise the RDP session).
It took the RDP sessions to be restarted to restore the sound within the session.
I have found similar (old) thread regarding this problem:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/958fd891-6f55-432b-8268-a326ac6b2b2e/sound-in-remote-desktop-session-stops-working
but no one has informed about if as solution was ever found.

Remote Desktop connection and retina display

I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop. it's really important that that this staff works as good on my new computer. The problem is that when I open the connection on MacBook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resolution settings, making it bigger or smaller but the display is still not great. Any suggestions or advice would be greatly appreciated.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resultion settings, still the same.
Any suggestions/help would be much appreciated.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resultion settings, still the same.
Any suggestions/help would be much appreciated.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resolution settings, still the same.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resolution settings, still the same.

Should I assume from your reply that the solution lies with my corporate IT?

Remote Desktop Connection - Authentication error

Hello,
I wish to connect to my work PC from my laptop. The remote desktop connection was working fine till yesterday, but today i receive the following error when i try to connect -
"An authentication error has occurred. The Local Security Authority cannot be contacted. Remote Computer: <name>."
I have Win 7 ultimate installed on my 32 bit system, and have tried solutions proposed in the other threads. I do not require a NLA check for connection, i have always used the remote desktop with this option unchecked. Could anyone help me with this please?
Is this a error on my Laptop, or do i need to contact the network administrators for this?

Hi!
It could be as easy as you need to change your password on your domain accout.
Are both computers connected to the same domian or is your work computer connected to a domain and your laptop connected to a workgroup?
If your password has expired, this error can occur, so I would start to check that since it stoped working over night.
Best regards
Andreas Molin

MS Remote Desktop Connection

Ok, I have tried to look at some past posts to get an answer but am a little confused. I need a laymans explanation because I'm a beginner to this part.
1. I'm in VA - my grandma's in TX.
2. I have cable connected internet (COX) - she has dial-up AOL.
3. I have Mac OSX 10.4. - She has Windows XP home edition.
She is blind and lives alone but kinda computer literate considering (her computer is voice inhanced and she uses keystrokes)...however, every now and then she kinda messes things up and has no one to help her.
I would love to remote into her computer from mine and "fix things" but haven't a clue how to.
I have some working knowledge of remote desktop connection at work (all Windows NT and such) but at home with my MAC, I'm clueless.
Any specifics on where to start with an app on my computer to make this happen? I know it's going to be slow (w/her dial-up) but it's better than nothing.
Any other tips I should know with roadblocks or redtape.
Any info will be greatly appreciated cuz I would really really love to help this amazing woman from a distance (and flying there everytime she accidentally moves a file, is not really an option)
Thank you in advance!!! MJ
P.S. Feel free to talk to me like I'm 5yrs old in this case...lol

http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=remotedesktopc lient
Since RDC is not an Apple product, you'll get better response if you use a forum dedicated to Microsoft's Mac products such as <http://groups.google.com/groups/dir?sel=33607053> rather than an Apple forum.
Be sure to search the forum first in case someone has already had a similar question answered. You'll get your answer faster this way. Post your question in the forum if you don't find anything that helps you.

"remote desktop connection has stopped working" When printing from remote desktop connection

I have been having a issue when using a windows 7 machine. I have Remote Desktop to a session on Windows2008 R2, I am using the local printer resources to redirect the printing. However everytime i try to print it crashes the remote desktop application.
Gives me "remote desktop connection has stopped working." I have 4 other computers connected and printing with no issues what so ever. This only happens when i print. It does print by the way just the application crashes.
-I have also updated the printer drivers to newest possible thru the manufactorer website. The printer is a Brother MFC-8890DW. Windows 2008 R2 is up to date for the RDS server. 3 other machines are able to Remote in and print. The user is able to print using
diffrent machines just not the Windows 7 machine.

Hi,
Happy to hear that you resolved your issue. For another issue which you are facing here trying to provide some suggestion.
As you have commented that you are facing issue with second screen resolution on wide screen. The setting which I am suggesting can only applies when you are using multi-monitor Remote Desktop connections. If you are making Connections using a single
monitor do not use this setting.
So for this you can try to apply “Limit maximum display resolution” setting in group policy, where you can mention the width & height for the screen to display. The setting can be applied on below mentioned
path.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
Meanwhile sharing article with you for more information.
Remote Session Environment
http://technet.microsoft.com/en-us/library/ee791847(v=ws.10).aspx
Hope it helps!
Thanks.

Remote Desktop Connection Stopped Working when Disconnecting

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