RemoteUpdateManager failed to download updates

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Failed to download updates to the WUAgent datastore (error = 0x8009000 / -2146893815)

We have a central site (SRVSC00) and two primary child sites (SRVSC01/02) in our SCCM structure. All clients (3700) are connected to the child sites and reports to central site. All SU deployments are being deployed from central site. WSUS server (3.0 Sp2) is installed on each site (port 8530).
I've deployed a patch (for the first time to all workstations) and over 130 clients failes.
WUAHandler.log:
"Failed to download updates to the WUAgent datastore (error = 0x8009000)"
windowsupdate.log:
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:586 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:586 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:30:086 1816 1494 DnldMgr *********** DnldMgr: Copy update to cache [UpdateId = {A9E325EF-3002-4D74-9CC4-2CE1967678FB}.104] ***********
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: CryptAcquireContext failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: GenerateHash failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: GenerateDownloadDirName failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr   * WARNING: Copy update to cache failed with exit code = 0x80090009
2010-02-26 10:19:30:086 2304 45c COMAPI WARNING: ISusInternal::CopyUpdateToCache2 failed, hr=80090009
2010-02-26 10:19:30:196 2304 45c COMAPI -------------
2010-02-26 10:19:30:196 2304 45c COMAPI -- START -- COMAPI: Search [ClientId = CcmExec]
2010-02-26 10:19:30:196 2304 45c COMAPI ---------
2010-02-26 10:19:30:196 1816 173c Agent *************
2010-02-26 10:19:30:196 1816 173c Agent ** START ** Agent: Finding updates [CallerId = CcmExec]
2010-02-26 10:19:30:196 1816 173c Agent *********
2010-02-26 10:19:30:196 1816 173c Agent   * Include potentially superseded updates
2010-02-26 10:19:30:196 2304 45c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2010-02-26 10:19:30:196 1816 173c Agent   * Online = No; Ignore download priority = Yes
2010-02-26 10:19:30:196 1816 173c Agent   * Criteria = "UpdateID = '0848ac63-ce07-4477-bc79-dae121d6bdda' AND DeploymentAction = *"
2010-02-26 10:19:30:196 1816 173c Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-02-26 10:19:30:196 1816 173c Agent   * Search Scope = {Machine}
2010-02-26 10:19:33:446 1816 173c Agent   * Added update {0848AC63-CE07-4477-BC79-DAE121D6BDDA}.104 to search result
2010-02-26 10:19:33:446 1816 173c Agent   * Found 1 updates and 48 categories in search; evaluated appl. rules of 167 out of 2088 deployed entities
2010-02-26 10:19:33:602 1816 173c Agent *********
I've tried wsusutil reset in case the problem was eula. But this doesn't seem to have resolved the problem - if I did it correct :)
Can anyone help me?

Problem solved :D
This has nothing to do with EULA. The problem is on Windows Update Components on the clients.
I had to reset the Windeows Update components with Microsoft Microsoft Fix it 50202 2.1.1.1.
Since we had the problem on 100-200 machines, we deployed the Microsoft Microsoft Fix it 50202 2.1.1.1 with SCCM. Windows Update started to work on each machine after the package had run :)

Failed to download update Error 0x87d00669

Hello @ll,
I try to implement SUP. The first deployment includes 102 updates. 101 are installed correctly, the last one failes. In the UpdatesHandler.log I found this entries:
Bundle update (ad99d2a2-9483-4a22-be93-b2f422024ba0) is requesting download from child updates for action (INSTALL) UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
CUpdate::CheckLocations - Checking locations on action (INSTALL) for Update (26311986-1f8b-4f43-8f56-b67c072c8832) UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 01.08.2014 14:12:32 3456 (0x0D80)
Unable to get locations, no need to continue with download UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
CBundledUpdate -- Failed to download update (26311986-1f8b-4f43-8f56-b67c072c8832). Error = 0x87d00669 UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 01.08.2014 14:12:32 3872 (0x0F20)
CDeploymentJob -- Failed to download update (ad99d2a2-9483-4a22-be93-b2f422024ba0). Error = 0x87d00669 UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Seems that the update ad99d.... requires the update 26311... and can't download this. I filtered the software updates for the unique Update-ID ad99d... and find the update wich is listed in the SoftwareCenter on the client. If I filter for unique update
id 23611... there is no result.
I read some post, that 0x87d00669 means a reboot is required. Did a lot if reboots, rescans and so on. This updates keeps uninstalled and failes on download.
Any idea?
Kind regards,
Dennis

From MUCatalog
http://catalog.update.microsoft.com
UpdateID: ad99d2a2-9483-4a22-be93-b2f422024ba0
Title: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)
BulletinID: MSRC Number: MS08-069
Architecture: AMD64
Classification: Security Updates
Supported products: Windows 7 , Windows Server 2003 , Windows Server 2003, Datacenter Edition , Windows Server 2008 , Windows Server 2008 R2 , Windows Vista , Windows XP x64 Edition
UpdateID: 26311986-1f8b-4f43-8f56-b67c072c8832
is not found in MUCatalog
http://catalog.update.microsoft.com
Further detail and reading is here:
https://technet.microsoft.com/library/security/ms08-069
http://support.microsoft.com/kb/955218
http://support.microsoft.com/kb/954430
Don
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SCCM Fails to download updates

I was starting to post this as a question but I just got it working. The updates for my SCCM install were failing to download.
I found the log sample below from the patchdownloader.log
Log Sample Start:
HttpSendRequest failed HTTP_STATUS_NOT_FOUND $$<Software Updates Patch Downloader><Fri Aug 08 11:45:44.690 2008 Eastern Daylight Time><thread=2292 (0x8F4)>
Download http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/exchange2003-kb931978-x86-chs_df730b4a221003767fd252d7ab255825055adc7f.exe to C:\TEMP\CAB412.tmp returns 404 $$<Software Updates Patch Downloader><Fri Aug 08 11:45:44.690 2008 Eastern Daylight Time><thread=2292 (0x8F4)>
ERROR: DownloadContentFiles() failed with hr=0x80070194 $$<Software Updates Patch Downloader><Fri Aug 08 11:45:44.690 2008 Eastern Daylight Time><thread=5096 (0x13E8)>
After validating WSUS was working and the ability to download the updates outside of the wizardI ended up going back to my most recent packages
Repointed my download location from internet on a new test package/update list to a pointless network location a couple of times, repointed to the internet and I got a partial download
I deleted and recreated one package and modified its package source share path. I am not sure how unique that path has to be per deployment package but I made the path definitely unique to this package. Once that Deployment Package was recreated my downloads appeared to work correctly.
I also did not know that the initial download is processed through the system variable temp directoy on the site server

While downloading new Software Update Group, I was also facing same errors in SCCM 2012 SP1. How it was resolved or a work around was applied is by segregating the updates released in each month.
Errors:
"HttpSendRequest failed HTTP_STATUS_NOT_FOUND"
"Download http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2014/07/windows6.1-kb2918614-ia64_ea0909c226c16fa4217e673486fccba109a3e529.cab to C:\Users\Admin\AppData\Local\Temp\CAB209E.tmp returns 404"
"ERROR: DownloadContentFiles() failed with hr=0x80070194"
Initially, it seemed to be related to proxy configuration on SUP or WSUS level but after bypassing proxy and configuring direct routes to Internet - the error was still there.
This was actually related to some specific Security Updates for Itanium-based processors. Downloading such updates released during July and August, 2014 only, were faced with errors.
However, the x64 versions of these failing updates got downloaded successfully.
Probably the failing packages were moved or renamed on mentioned website, due to which patch download was giving errors.
The above has worked for my environment, best of luck for yours.
Kindly "Vote as Helpful" or "Mark as Answer" - if it helps. [Sanaullah Mir, MCTS Exchange & Lync]

Isolated WSUS fails to download updates

We have an isolated network that is not connected to the internet. The steps we have taken is as follows:
Download updates from another source.
Log onto WSUS as Local Administrator
Shutdown Update Services and copy updates to the \WSUS\WsusContent folder
From here we run CMD as administrator and use wsusutil.exe import e:\wsus\wsuscontent\updates.cab log.txt which runs for roughly 30 minutes.
We receive no errors upon completion and no errors in the log file.
Update Services is restarted automatically after the import is run, Open Windows Server Update Services and find that all the updates say The files for this update have not yet been downloaded
I know it can take time for the metadata to match to the downloaded file but have sitting over night it still has not "found" the updates. We have tried starting from scratch by reinstalling WSUS all together, attempted a wsusutil.exe reset, database change
to SUSDB but the issue remains
The WSUS server runs on Windows 2008R2

Well.. performing steps 7 and 8 AFTER performing the wsusutil import is not helpful, and likely complicated things.
Step 7 should be performed before Step 6
Step 8 is entirely unnecessary on an import server except in very special cases, and absolutely inappropriate right after performing a wsusutil import.
In the previous post from October, 2012, I suggested that a 'wsusutil reset' *MAY* be able to remediate an ACL defect (rather than performing the full import). However, the O.P. never posted back with an updates, so I don't really know if it did, or didn't.
Best case, your 'reset' command was completely ignored because it was already doing one as a result of the 'import'. Worse case, a second 'reset' was triggered, and might still be running.
Before performing any other actions, let's do a sanity check on the import server:
Check the CPU utilization of the sqlservr.exe process (to make sure the 'reset' is not still running).
What is the physical pathname of the parent folder of the ~\WSUSContent folder?
What are the ACLs currently configured on the ~\WSUSContent folder?
What is the value of CONTENT_DIR in HKLM\Software\Microsoft\Update Services\Server\Setup?
What is the target pathname for the /Content v-dir in IIS?
Assuming all of that configuration data is copasetic, and the sqlservr.exe process is relatively idle (as opposed to pegged out doing table scans) then clear the BITS queue again. (NOTE: After using your Step 7, which I don't actually know will achieve the
desired results, double-check that the BITS queue is actually empty after restarting all of the services. Double-check that the sqlservr.exe service is still idle after clearing the BITS queue.)
Then rerun the WSUSUTIL IMPORT command and observe the results.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

System Update fails to download updates

SU returns an error saying "An error occurred while downloading packages.". I reinstalled SU, Solution Center etc. to no avail. It used to work but now it's failing consistently... What to look for or to change to get it back?
Thanks in advance.
SU version 5.03.008 on Windows 8.1 64 bit
Solved!
Go to Solution.

Thanks for your help. Here are the lines where the error occurs:
Info   2014-02-07 , 10:19:31
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe   2014-02-07 , 10:19:31
   at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
   Message: Debug Log: Init method:GET
Info   2014-02-07 , 10:19:31
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: UDF download status is -> Downloaded
Info   2014-02-07 , 10:19:31
   at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
   Message: Parsing the UDF file
Severe   2014-02-07 , 10:19:31
   at Tvsu.Engine.Process.HelloProcess.Start()
   Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml, this XML file is not well-formed
   Exception:
       Message: Root element is missing.
       Type: System.Xml.XmlException
           at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
   at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
   at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
   at Tvsu.Engine.Process.HelloProcess.Start()
Info   2014-02-07 , 10:19:31
   at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
   Message: Running egather minimal.....
Info   2014-02-07 , 10:19:31
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info   2014-02-07 , 10:19:31
   at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
   Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
And then:
Info   2014-02-07 , 10:19:34
   at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
   Message: Connection settings bean found for download.lenovo.com
Info   2014-02-07 , 10:19:34
   at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
   Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe   2014-02-07 , 10:19:34
   at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
   Message: Debug Log: Init method:GET
Info   2014-02-07 , 10:19:35
   at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogFileLocation(String catalogDescritorFile)
   Message: Catalog file server path = https://download.lenovo.com/catalog//2355_Win8.xml, local path = C:\ProgramData\Lenovo\SystemUpdate\session\2355_Win8.xml, CRC = 0ce3cef34579574cfad468b8f00c5871e97deed53f5027dafd9db079218330f5
Severe   2014-02-07 , 10:19:35
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
   Message: An error ocurred while contacting the help center
   Exception:
       Message: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
       Type: System.InvalidOperationException
           at System.Security.Cryptography.SHA256Managed..ctor()
   at Tvt.Util.CrcGenerator.GetSHA256Hash(String fileName)
   at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogFile()
   at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info   2014-02-07 , 10:19:35
   at Tvsu.Engine.Task.Task.Start()
   Message: Executing the PostProcess HelpCenterQuestProcess
Severe   2014-02-07 , 10:19:35
   at Tvsu.Engine.Task.Task.StartExecution()
   Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
   Exception:
       Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.Start()
   at Tvsu.Engine.Task.Task.StartExecution()
Info   2014-02-07 , 10:19:35
   at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
   Message: Setting FAILED status.
Info   2014-02-07 , 10:19:35
   at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
   Message: Error while downloading packages.
   Exception:
       Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
       Type: Tvt.FileDownloader.DownloadException
           at Tvsu.Engine.Task.Task.StartExecution()
   at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
   at Tvsukernel.Logic.ProgressThread.InitSearch()
Info   2014-02-07 , 10:19:35
   at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
   Message: Showing ERROR Message: < An error occurred while downloading packages. >

Failed to Download update for Acrobat 9 Pro with no update available at this time

I just install my Adobe Acrobat 9 Pro and activate with proper license key , but I can't get the update , keep receive error there are no updates available at this time, although I am sure there so many update version for Pro 9 how can I get the update please?

Hello
Thanks for your reply, I am currently running Acrobat Pro 9.0.0 when I try to download from FTP site the AcroProExUpd910_all_incr.msp to upgrade to 9.1.0-- I got the following error
The Upgarde patch canot be installed by the Windows Installer service because the program to be upgrade may be missing or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch
Can you tell me please what am I doing wrong? Is that the correct patch I should use? to upgrade Acrobat pro 9.0.0
Below the system info
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe
    Version: 9.1.0.2009022700
    Creation Date: 2009/02/28
    Creation Time: 1:10:32 AM
Locale: English (United States)

Lenovo System Update 5.0.3 failes to download packages

Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

Software Updates ADR Issue: "Failed to download the update from the internet. Error = 5"

"Failed to download the update from internet. Error = 5"
The above is the error I am getting when running any ADR. The error is quite clear software updates are failing to download and Error = 5 being a permissions error its clear that the downloads are failing due to incorrect permissions applied to the download
path.
Here is the last bit of my ruleengine.log, everything above is the same except for the update trying to be downloaded of course:
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download ContentID 16860969 for UpdateID 16857152. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading contents (count = 1) for UpdateID 16857255
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
List of update content(s) which match the content rule criteria = {16861141}
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading content with ID 16861141 in the package
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download ContentID 16861141 for UpdateID 16857255. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download any update SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Failed to download update contents. SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
No new update was added to the package. Package "SCP0008A" would not be updated.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to run the DownloadAction for the AutoDeployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=SCCM-MPS.DSCICORP.COM SITE=SCP PID=2376 TID=5148 GMTDATE=Thu Jun 26 13:22:00.164 2014 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more
content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Enforcing Create Deployment Action SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Create Deployment Rule Action XML is: <DeploymentCreationActionXML xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><CollectionId>SCP00055</CollectionId><IncludeSub>true</IncludeSub><Utc>false</Utc><Duration>0</Duration><DurationUnits>Hours</DurationUnits><AvailableDeltaDuration>0</AvailableDeltaDuration><AvailableDeltaDurationUnits>Hours</AvailableDeltaDurationUnits><SuppressServers>Checked</SuppressServers><SuppressWorkstations>Unchecked</SuppressWorkstations><PersistOnWriteFilterDevices>Unchecked</PersistOnWriteFilterDevices><AllowRestart>true</AllowRestart><DisableMomAlert>false</DisableMomAlert><GenerateMomAlert>false</GenerateMomAlert><UseRemoteDP>true</UseRemoteDP><UseUnprotectedDP>true</UseUnprotectedDP><UseBranchCache>true</UseBranchCache><EnableDeployment>true</EnableDeployment><EnableWakeOnLan>true</EnableWakeOnLan><AllowDownloadOutSW>false</AllowDownloadOutSW><AllowInstallOutSW>true</AllowInstallOutSW><EnableAlert>true</EnableAlert><AlertThresholdPercentage>90</AlertThresholdPercentage><AlertDuration>7</AlertDuration><AlertDurationUnits>Days</AlertDurationUnits><EnableNAPEnforcement>false</EnableNAPEnforcement><UserNotificationOption>DisplaySoftwareCenterOnly</UserNotificationOption><LimitStateMessageVerbosity>false</LimitStateMessageVerbosity><StateMessageVerbosity>10</StateMessageVerbosity><AllowWUMU>true</AllowWUMU><AllowUseMeteredNetwork>true</AllowUseMeteredNetwork></DeploymentCreationActionXML>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Rule XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Criteria Filter Result XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test
ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Deployment Action XML...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Rule XML... SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element DeploymentId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupName SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
SQL is: select cis.CI_ID from vCI_ConfigurationItems cis join vProvisionedCIs pci on cis.CI_ID = pci.CI_ID where cis.CI_ID in (16793068, 16793070, 16793441, 16793445, 16793531, 16793686, 16793688, 16794597, 16794600, 16794602, 16794604, 16795443,
16795445, 16795709, 16795711, 16796210, 16796222, 16796292, 16796298, 16799495, 16799503, 16799602, 16799700, 16799703, 16799705, 16799712, 16799718, 16800300, 16800302, 16800367, 16800369, 16800371, 16800375, 16801224, 16801227, 16801237, 16801239, 16801287,
16801289, 16801559, 16801566, 16801996, 16802034, 16802839, 16802841, 16803306, 16803310, 16803420, 16803422, 16806477, 16806479, 16809354, 16809360, 16809393, 16809397, 16809774, 16809786, 16809792, 16813338, 16813348, 16813636, 16813638, 16814948, 16814950,
16815151, 16815153, 16817088, 16817102, 16817108, 16817398, 16817400, 16818677, 16818691, 16825397, 16840448, 16840458, 16840460, 16840462, 16840690, 16840700, 16840702, 16840710, 16840824, 16840826, 16842640, 16842641, 16842802, 16842803, 16842841, 16842870,
16842871, 16842896, 16842917, 16843017, 16843042, 16843049, 16843051, 16845981, 16846404, 16846751, 16846757, 16848017, 16848021, 16848664, 16848687, 16849383, 16849385, 16852506, 16852514, 16852516, 16855484, 16857102, 16857151, 16857152, 16857255) order
by cis.CI_ID SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
0 of 115 updates are downloaded and will be added to the Deployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
The rule resulted in no updates being found. Skip deployment creation or update...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Enforcing Actions for Rule 16777228 failed!
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Updated Failure Information for Rule: 16777228
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Deleting Rule 16777228 SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Found notification file C:\Program Files\Microsoft Configuration Manager\inboxes\RuleEngine.box\16777228.RUL
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5148 (0x141C)
RuleSchedulerThred: Change in Rules Object Signalled.
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Refreshed ScheduleList instance for Rule (16777228) from schedule string () with next occurence (12/31/1969 7:00:00 PM)
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
FindNextEventTime found next event for RuleID 0 as :1/1/2038 12:00:00 AM
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
RuleEngine: Got next rule execution time successfully. Next event is in 12369097 minutes
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Sleeping for 15 minutes SMS_RULE_ENGINE
6/26/2014 9:22:10 AM 5228 (0x146C)
Also, I do not have a patchdownloader.log anywhere, Ive checked all aforementioned locations from various sources and it just simply does not exist on my SCCM server. Here is my setup:
Server1: Primary server with all roles installed locally except the site database is on its own server. WSUS is installed locally here and DB is stored here.
Server2: SQL DB for Primary site DB
Server3: Secondary remote site running MP, DP, SUP. DB is SQL Express local.
So the SUP role was installed successfully on both server1 first and server 2 second with the site servers accounts. The SUP Synchronizes successfully and I can see a large list of updates available for use but not downloaded of course. I have set WSUS option
to store updates locally and have plenty of space at the target destination.
So here is my issue, I have been working on this issue for the better part of a week and understand the error code from the ruleengine.log to be a permissions issue. I have also proved this out but creating a test ADR with minimal updates and applied NTFS perms
to the target path for Modify with the everyone group (testing purposes only). The updates downloaded successfully. So this puts me right back to where I was, knowing its a permissions issue but not understanding what permissions are needed. Let me explain
further.
The best way to start is to show what perms I have to the target location for downloads/wsus/sup anything:
Path: \\Server1\UpdatesAndDefinitions (permissions being applied to the UpdatesAndDefinitions root folder)
SCCMAdmin (account used for most SCCM tasks except for NA) / Modify / Share and NTFS
Server1$ (primary site server) / Modify / NTFS
Everyone / read and execute / NTFS and Share
There are other system generated perms but the above three are the important ones. So hence my confusion I know that the SCCMAdmin account or the Server its self has to be accessing the target directory so why is it failing with a permissions issue?
My next step was to enable Auditing on the target path. Doing so revealed just what I thought and through me into further frustration:
A network share object was accessed.
Subject:
Security ID:
SYSTEM
Account Name:
SCCM-MPS$
Account Domain:
DSCI
Logon ID:
0x3e7
Network Information:
Source Address:
fe80::306a:8827:8672:3ba5
Source Port:
50329
Share Name: \\*\UpdatesAndDefinitions
A handle to an object was requested.
Subject:
Security ID:
DSCI\sccmadmin
Account Name:
sccmadmin
Account Domain:
DSCI
Logon ID:
0xad903c
Object:
Object Server:
Security
Object Type:
File
Object Name:
F:\UpdatesAndDefinitions
Handle ID:
0xf5c
Process Information:
Process ID:
0x10cc
Process Name:
C:\Windows\explorer.exe
Access Request Information:
Transaction ID:
{00000000-0000-0000-0000-000000000000}
Accesses:
READ_CONTROL
ReadAttributes
Access Mask:
0x20080
Privileges Used for Access Check:
Restricted SID Count:
0
Now I may not be the best I traversing through the mess of audit entry's and translating them, but from what I can see the two accounts that have the proper share and ntsf perms ive listed above are indeed the ones accessing the target location and the audit
code is success. I filter for failures and found no audits for failures whatsoever yet my downloads still fail religiously, unless of course I open myself up with the everyone group.
So next... I tried adding in the Network Service account with proper permissions, the Local Service Account, my user account, and all no go's.
Next... I remove the SUP roles from SCCM checked the logs for deinstall confirmations, and reinstalled these roles. No Go!
If anyone can assist I would be in your debt and very grateful.
Oh last note, but very important note I'm running SCCM 2012 SP1 CU4
Thanks,
Michael
MichaelSpaulding

I just tested with the everyone group further; I added everyone with modify for ntfs and just read only for share and downloads failed!
I then changed the share perms for everyone to change and the ntfs to read/execute and poof downloads complete! Obviously change share perms for everyone leaves me open which Id like to prevent, so finding what account is being used is crucial.
I have already tried adding all of the SCCM accounts I use and the servers themselves as change perms to share and ntfs and have not had any luck.
MichaelSpaulding

Auto Deployment Rule download failed (0X87d20417) Failed to download the update from internet. Error = 16389

Hi there,
I have massive problems with Auto Deployment Rules.
I get the Error from above.
ruleengine.log says:
Failed to download the update from internet. Error = 16389 SMS_RULE_ENGINE 3/11/2015 11:41:57 AM 5608 (0x15E8)
Failed to download ContentID 16936340 for UpdateID 16953422. Error code = 16389 SMS_RULE_ENGINE 3/11/2015 11:41:57 AM 5608 (0x15E8)
Failed to download any update SMS_RULE_ENGINE 3/11/2015 11:41:58 AM 5608 (0x15E8)
Failed to download update contents. SMS_RULE_ENGINE 3/11/2015 11:41:58 AM 5608 (0x15E8)
No new update was added to the package. Package "00000116" would not be updated. SMS_RULE_ENGINE 3/11/2015 11:41:58 AM 5608 (0x15E8)
Failed to run the DownloadAction for the AutoDeployment. SMS_RULE_ENGINE 3/11/2015 11:41:58 AM 5608 (0x15E8)
STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=NE-SCCM-02.services.internal SITE=000 PID=3392 TID=5608 GMTDATE=Mi Mrz 11 10:41:58.606 2015 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_RULE_ENGINE 3/11/2015 11:41:58 AM 5608 (0x15E8)
CRuleHandler: Enforcing Actions for Rule 16777227 failed!
Failed to download the update from internet. Error = 16389 SMS_RULE_ENGINE 3/11/2015 11:51:03 AM 5608 (0x15E8)
Failed to download ContentID 16936340 for UpdateID 16953422. Error code = 16389 SMS_RULE_ENGINE 3/11/2015 11:51:03 AM 5608 (0x15E8)
CRuleHandler: Enforcing Actions for Rule 16777230 failed! SMS_RULE_ENGINE 3/11/2015 11:51:10 AM 5608 (0x15E8)
CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE 3/11/2015 11:51:10 AM 5608 (0x15E8)
Updated Failure Information for Rule: 16777226 SMS_RULE_ENGINE 3/11/2015 11:51:10 AM 5608 (0x15E8)
Updated Failure Information for Rule: 16777227 SMS_RULE_ENGINE 3/11/2015 11:51:10 AM 5608 (0x15E8)
Updated Failure Information for Rule: 16777230 SMS_RULE_ENGINE 3/11/2015 11:51:10 AM 5608 (0x15E8)
whereas in WSUSCTRL.log i get:
System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host~~ at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~ --- End of inner exception stack trace ---~~ at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~ at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)~~ at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)~~ --- End of inner exception stack trace ---~~ at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~ at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~ at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber)
System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.~~ at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~ at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~ at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 3/11/2015 11:57:04 AM 6032 (0x1790)
Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes SMS_WSUS_CONTROL_MANAGER 3/11/2015 11:57:04 AM 6032 (0x1790)
Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 3/11/2015 11:57:04 AM 6032 (0x1790)
System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.~~ at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~ at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~ at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 3/11/2015 11:57:04 AM 6032 (0x1790)
Failures reported during periodic health check by the WSUS Server XYZ. Will retry check in 1 minutes SMS_WSUS_CONTROL_MANAGER 3/11/2015 11:57:04 AM 6032 (0x1790)
ooGDoo

There only is Patchdownloader.log under
\\SCCMSERVER\C$\Program Files\SMS_CCM\LOGS\Patchdownloader.log
Do you mean this Log?
Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 64 Software Updates Patch Downloader 3/11/2015 11:50:33 AM 5608 (0x15E8)
Will retry in 10000ms Software Updates Patch Downloader 3/11/2015 11:50:33 AM 5608 (0x15E8)
Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5 Software Updates Patch Downloader 3/11/2015 11:50:43 AM 5608 (0x15E8)
Will retry in 10000ms Software Updates Patch Downloader 3/11/2015 11:50:43 AM 5608 (0x15E8)
Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5 Software Updates Patch Downloader 3/11/2015 11:50:53 AM 5608 (0x15E8)
Will retry in 10000ms Software Updates Patch Downloader 3/11/2015 11:50:53 AM 5608 (0x15E8)
Failed to move \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050, error 5 Software Updates Patch Downloader 3/11/2015 11:51:03 AM 5608 (0x15E8)
MoveFile() failed to rename \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050.1 to \\teg.teda\admin\SCCM\SU\Baseline\Patches\e7b56916-3356-4f59-ac71-be7ef2159050 with GetLastError() = 5 Software Updates Patch Downloader 3/11/2015 11:51:03 AM 5608 (0x15E8)
ERROR: DownloadContentFiles() failed with hr=0x80004005 Software Updates Patch Downloader
ooGDoo

Creative Cloud Packager fails when downloading Media Encoder 7.2.2 update

Hi all,
I am wondering if anyone else is seeing this.
I am attempting to use CCP 1.4 (Macintosh platform) to build a package for deployment to the Macs in our department. It is failing, specifically, when trying to download the Adobe Media Encoder 7.2.2 update, which I understand was released a few days ago. All other selected components download properly and the package will build if I deslect Adobe Media Encoder before building.
I have successfully reproduced the issue on two different systems, have tried purging the cache folder that CCP uses, moving it to another location/disk etc, all with no joy. Here is a snippet from the log:
04/11/14 09:20:22:455 | [INFO] | | ASU | EnterpriseNative | EnterpriseNative | | | 1315279 | downloadupdates returned error Code :U43M1D204
04/11/14 09:20:22:455 | [ERROR] | | ASU | EnterpriseNative | EnterpriseNative | | | 1315279 | download updates returned statusCode:43, errorCode:204
04/11/14 09:20:22:455 | [WARN] | | ASU | EnterpriseNative | EnterpriseNative | | | 1315279 | ewa_getDownloadedUpdateCacheInfo: Cache XML file does not exist.
Wondering if anyone else is seeing this or if anyone has any suggestions please?
Thank you and warm regards,
Neil.

Hi Karl,
I'm just following up to ask whether there has been any progress at your end with this - as I'm sure you'll understand, I am anxious to deploy CC to our machines and can't do so until this is resolved.
Thank you again and regards,
Neil.

When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?

When I install Photoshop CC it says that an update failed to download and whenever I retry it doesn't work. How do I fix this?

Update that fail can sometimes be downloade and installed manually also here is a Trouble shooting Update guide http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpdates
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$ SMS_WSUS_SYN

Hi I had to recover my SCCM media server from SQL and now having trouble to install Windows Update. When I deploy Windows Update, I can see status is "UKNOWEN".
I feel like something to do with WSUS/SQL/SCCM media server syncing issue.. But I can't point out that trouble setting to fix it. I have checked and make sure, there is no proxy setting in IE and SUP.
In the wsyscmgr.log is saying it is having syncing issue.
sync: SMS synchronizing updates, processed 32400 out of 34494 items (93%), ETA in 00:05:43 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:39:14.008-600><thread=1788 (0x6FC)>
Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:39:43.847-600><thread=1788 (0x6FC)>
Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:39:46.063-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33158 out of 33248 items (99%), ETA in 00:00:14 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.129-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%) $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%) $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>Sync failures summary: $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788
(0x6FC)>
Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:14.734-600><thread=1788 (0x6FC)>
Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:14.735-600><thread=1788 (0x6FC)>
Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.513-600><thread=5504 (0x1580)>
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=S-Syd-SCCM.xxx.xxx SITE=SYD PID=10652 TID=5504 GMTDATE=Mon Jun 23 03:40:15.513 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates"
ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:15.514-600><thread=5504 (0x1580)>
Sync failed. Will retry in 60 minutes $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
Setting sync alert to active state on site SYD $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
Sync time: 0d01h31m49s $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.551-600><thread=5504 (0x1580)>
I am getting event ID 6703.
I have checked and make sure, there is no proxy setting in IE and SUP.

Hi,
I saw someone use the following steps to fix this issue.
1. Unselect all Classisfications in SUP
2. Run wsusutil reset
3. Run another sync
4. Add Classifications
Best Regards,
Joyce
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The server is failing to download some updates. Event ID 10032 (ran out of disk space & extended volume, still got error)

On Friday, 9/17 @ 7 am, after deselecting Windows 2003 in products, I ran Server Cleanup Wizard (as well as sqlcmd -I -i"WsusDBMaintenance.sql" -S "np:\\.\pipe\MSSQL$MICROSOFT##SSEE\sql\query"), and 0 bytes were freed which I thought
odd.   I then selected Windows Server 2012 R2 and Office 2013 since we're going to be using those.
After this, on 9/19 @ 7:30am, the server had the message:      Event 364 Content file download failed. Reason: There is not enough space on the disk.    Source File: /d/msdownload/update/software/secu/2014/04/coreservermui-it-it_ebb7e1e8d487b90ffd719f06122a3db947b3f949.cab
Destination File: e:\WSUS\WsusContent\49\EBB7E1E8D487B90FFD719F06122A3DB947B3F949.cab.
At some time during the day on 9/19, our SAN admin increased the volume (all server's volumes are on a SAN) from the SAN end, and I extended it in Disk Mngmt on the WSUS server.   I went home for the weekend
I came back today (9/22), saw I had gotten the "the server is failing to download some updates. Event ID 10032"   on Saturday 9/20 @ 1:30am.   I checked the volume \WSUScontent is on (the volume we extended) and it has
17GB free. So I assume space should not still be an issue.
The same 10032 error had occurred on 9/19, at 1:30 pm, but I assume it was before my colleague and I bumped up the disk space. But why it occurred again the next day I'm not sure.
However, since the 10032 error on 9/20 @ 1:30am, it has not reoccured, and no yellow or red event messages. So possibly all is well now. Could it have been that WSUS was being sluggish to recognize the increased disk space, even though Windows
itself recognized it?

Thanks Lawrence, I went through the steps you instruct on (which I did not know about, so I greatly appreciate that!), and freed up over 30GB of space.
Outstanding! :-)
But your steps don't really address deleting all (solely) 2003 updates.
Correct. First, because you cannot DELETE updates, unless they are expired or old revisions, and use the Server Cleanup Wizard to do that.
Second, because the article was about removing *unneeded* updates. It does not consider the scenario where a product category is being retired
When I go to my "2003" update view, sorting by Any Except Declined, and Status Any, I still see tons of 2003 ones, some solely for it, others that apply to 2003 and other OSs. I want to leave the latter, but delete the ones solely for
2003. Not just superseded ones, but ALL that are solely for 2003.
You cannot delete updates. You can DECLINE updates, if that's what you want to do.
So let's talk a minute about these updates that might be applicable to operating systems other than Windows Server 2003. Let's be practical about the other operating systems listed. If you look closely, I suspect you will discover that those "other
operating systems" are either Windows XP or Windows 2000, but nothing else. Do updates for Windows XP or Windows 2000 really matter to you? I suspect not.
The reason I highly suspect this is because the practice of building packages targeted at multiple operating systems was terminated when Windows Vista was released (actually I think it happened with the release of WSUS v3, but this is just a matter of trivia,
the relevant point is that it's not done anymore, and has not been done for many years).
Ergo, I know for a fact, that NONE of the updates applicable for Windows Server 2003, will be applicable for any newer operating system. Ergo, it probably doesn't matter at all, so just SelectAll -> Decline if that's what you want to do.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

RemoteUpdateManager failed to download updates

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