Removing document restrictions (security)

I have a form which will not allow a customer to Insert Pages. I have set the Document Properties to No Security, and the Restrictions Summary shows "Allowed" for everything but Creation of Template Pages, which is fine. When I ok these settings, the Insert/Extract/Delete pages, etc. remains greyed out. If I check Security on the Task bar, it shows that security settings have been removed, but it will not enable these document features. I've tried using Password Security for the customer to use to change the restrictions, but that doesn't work either. I've tried everything in the Help and searched the knowledge base and have come up empty. I'm at my wits end and Adobe will only help me for a fee. Can anyone tell me what I must be doing wrong?
Bean Noldon

Hi Holly,
Question - is that all you want to do? Or do the documents have value to you such that you want to maintain control over how long they are used, by whom, and for how long?
1. If the former, you can use password protection to protect the documents, and format them so that they cannot be altered.
From within Adobe Acrobat 8 with the document visible.
Select Secure / Password Encrypt / Permissions
Click on Restrict Editing and Printing
Key in a protection password (I use the same for all documents)
Select Printing permissions "High Resolution" from drop down menu
Select Changes Allowed "None" from Drop Down Menu
Make sure "Enable copying of text, images.... box is unchecked
Don't worry about creating Security Envelopes or anything else. Just click cancel if those windows pop up.
Your security changes will not take effect until you save the document. Once saved, you can go to Secure / Show Security Properties / Show Details to confirm that all settings are as you want.
2. If you want to do the latter, you can sign up for Adobe Live Cycle Policy Server protection of the document. Adobe just came out with a new service. Right now its free. Later to be subscription based.
https://dc.adobe.com/adc/login.do?nextURL=https%3A%2F%2Fdc.adobe.com%2Fadc%2Fadc.do
I use this, since I want to maintain control over the documents. I let people print only. No other changes, no copying, no emailing. And the document "self destructs" on the date I set for its expiration.
Regards,
Robert

Similar Messages

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    Permissions Pass Word    YES                                                                                                                                                                                                                        
    Printing High Resolution     YES ......................................................................................... .....................................................YES                                                       
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    Form Fill-in and Sign          ALLOWED ......................................................................................... ........................................... Fill ALLOWED........ Sign NOT ALLOWED                                                                                                      
    Document Assembly         ALLOWED............................................................................................ ..........................................NOT ALLOWED
    Content Copying                NOT  ALLOWED.................................................................................. ............................................NOT ALLOWED
    Accessibility                      ENABLED.................................................................................. ....................................................YES  (Content copy for Accessibility)
    Page Extraction                 NOT ALLOWED.................................................................................. ............................................NOT ALLOWED
    Template                           NOT SPECIFIED................................................................................ .............................................NOT ALLOWED.
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    Yes, thats right. I used Open Office 3 to generate the pdf. I have also tried using pdftk and Adobe Distiller 5 with the same result.
    Your statement implies, the 'Adobe Reader' features cannot be fully utilized without a valid Adobe Acrobat Pro.
    This is a document to which I have the source. I have been able to create the pdf with the required set of permissions based on standards. But I am being hassled because I didn't generate it with Adobe Pro! Well, I suppose this must have been a business decision, but its one thats standards contrary and morally low!
    Adobe just lost an avid Reader user. I shall circulate my findings within my work and social circles. Thanks to competition and open source, I am sure to find a standards compliant reader without much delay.
    Thanks for your help - graffiti
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  • Remove 'Page Extraction' security restriction in PDF generated by ADS

    Hello Experts,
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    This cause a problem to us since we are expecting the PDF to be processed by Streamserve later on. Streamserve is then 'converting' the PDF in its proprietary format (.lxf) and is preparing a Post Script file for our printing partner.
    I have understood that Streamserve cannot processed our PDF because of the Page Extraction restriction (out from ADS, value is set to Not Allowed by default).
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    Hello,
    I don´t know how to make this work. I would open the OSS message for this and want SAP to give a workaround or say clearly this cannot be done. Well... in one of the mentioned threads it is mentioned that SAP said this is the right behavior but there was not a word about if that can be changed.
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  • "Document Security" and "Document Restrictions Summary" different

    Why is there a mismatch of permissions between 'Document Security' and Document Restrictions Summary'?
    I have a pdf file generated with the following security options enabled -- Printing, Commenting (Annotations), fill-in, Content Modification, Assembly. Even though these options show up as enabled in 'Document Security' section of Security tab in Properties (File->Properties->Security->Document Security), they are different to the ones in 'Document Restriction Summary'.
    This results in the inability to use highlighting/commenting tools of Adobe Acrobat Reader (ver. 7 and 8).
    The pdf file is generated using Open Office 3.0 Writer from a file in a .doc (word) format. I have also tried using tools like 'pdftk' with same results.
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    Yes, thats right. I used Open Office 3 to generate the pdf. I have also tried using pdftk and Adobe Distiller 5 with the same result.
    Your statement implies, the 'Adobe Reader' features cannot be fully utilized without a valid Adobe Acrobat Pro.
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  • Document Restrictions of Security Policies

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    Hi Holly,
    Question - is that all you want to do? Or do the documents have value to you such that you want to maintain control over how long they are used, by whom, and for how long?
    1. If the former, you can use password protection to protect the documents, and format them so that they cannot be altered.
    From within Adobe Acrobat 8 with the document visible.
    Select Secure / Password Encrypt / Permissions
    Click on Restrict Editing and Printing
    Key in a protection password (I use the same for all documents)
    Select Printing permissions "High Resolution" from drop down menu
    Select Changes Allowed "None" from Drop Down Menu
    Make sure "Enable copying of text, images.... box is unchecked
    Don't worry about creating Security Envelopes or anything else. Just click cancel if those windows pop up.
    Your security changes will not take effect until you save the document. Once saved, you can go to Secure / Show Security Properties / Show Details to confirm that all settings are as you want.
    2. If you want to do the latter, you can sign up for Adobe Live Cycle Policy Server protection of the document. Adobe just came out with a new service. Right now its free. Later to be subscription based.
    https://dc.adobe.com/adc/login.do?nextURL=https%3A%2F%2Fdc.adobe.com%2Fadc%2Fadc.do
    I use this, since I want to maintain control over the documents. I let people print only. No other changes, no copying, no emailing. And the document "self destructs" on the date I set for its expiration.
    Regards,
    Robert

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