Removing email from server issue

I have a new iMac and I am having problems with email (settings).
I have the iMac and macbook both running yosemite and both have/share the main email account. the macbook email has the setting to remove email from server, but the iMac doesn't. When I use the remove now on the macbook to clear it off the server, it deletes them from my iMac (just inbox not junk)? I though once they are on the iMac they would be here, and the remove would just remove them from the host mail server?
I'd like to be able to control the removal from the iMac (not macbook). Anybody else had this issue, and how can I get the settings to appear on my iMac mail pref window to control it there?

See my reply to the message:
https://discussions.apple.com/thread/2557520?start=15&tstart=0
The problem is that the POP3 client does not issue a DELE command to remove the email from the server.

Similar Messages

DEAD IN THE WATER--Can't remove email from server-can't receive new emails

I stopped receiving emails this morning upon startup, steps taken:
restarted mail
rebooted
backed up all inboxes
searched how to see message on server, found them and and can see one that says:
From: unknown sender Subject: No subject Date Recd: Today Time is always the current time.
I read a very old post from David Gimeno Gost who said:
"You may tell Mail to remove from the server all the messages that have already been downloaded by means of Preferences > Accounts > Advanced > Remove now. Alternatively, you may use the Account Info window to remove specific messages from the server. And if the account allows web access, you may also remove messages from the server that way.
Try removing from the server messages that have already been downloaded and/or the first message not downloaded yet (i.e. the message that Mail appears to be choking on)."
I can't remove it from the server either by itself or grouped with other messages. Interestingly enough, I can receive emails on my iPhone and I changed my email address in my Apple info and received the verification email, but still nothing else that's sitting on the server.
Went into my email account through Webmail to delete it and can see all emails except that one
opened Mail on my mac mini, I couldn't receive email there for my email inbox, however I was able to receive email in my employees inbox on the same server but different email address.
Is this a Charter issue or a Mail issue. Any suggestions are greatly appreciated.
Thanks Renee

I finally figured it out. The server had to be refreshed by calling my hosting service. 9 hours of diagnosis and a 2 minute fix.
Hope that will help someone else:)

Delete emails from server after retrieving with IMAP protocol?

Hi,
I am using Mail as my email program and have set up my account with IMAP.
When I use the POP protocol, I get the option to 'Remove copy from server after retrieving message'. When I set up Mail with the IMAP protocol, there is no such an option. The result is that my server inbox is slowly filling up and I manually have to login on my server to delete older messages.
Is there a setting to automatically remove retrieved messages from my email server using IMAP?
Thanks for your help.
Erik

Dear Thomas,
Thanks for the clarification! Now I understand the mechanism.
Still I would like to know if there is a way to automatically remove retrieved messages from the e-mail server. Would it help to automatically move my incoming messages in INBOX to a different mailbox in Mail.app? How would I set this up?
Thanks for the response!
Erik

In Mail I have checked Remove copy from server but they do not delete how can I get it to sync correctly?

In Mail I have checked Remove copy from server but they do not delete, In Mail when I have checked Remove copy from server but they do not delete.
I have a hotmail accout. When the emails have downloaded and I "Get Account Info" in Messages on server it shows all the messages I have just downloaded if I switch to That have been downloaded to my Mac the display it is blank. Also if I delete the downloaded messages and then get new info. All the messages are downloaded again and the count of new messages increases (this increases every time I Get New Messaages) .

See:
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information

Selling computer and would like to remove email from Mail without deleting them.

selling computer and would like to remove email from Mail without deleting them from apple server.

Hello, nino_72.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend processing when selling a Mac.
What to do before selling or giving away your Mac
http://support.apple.com/kb/ht5189
Cheers,
Jason H.

Don't want to download email from server. How?

Just upgrade from my Droid1 to a new Droid RAZR.
On my Droid1, when I checked my eemail, the messages were not downloaded to the phone. They remained on the server. Then, when I checked email from my PC, any messages that were in my Droid's inbox would automatically be removed (as they were downloaded to my PC). If I deleted a mail message from my Droid's inbox, the message would still be downloaded to my PC when I checked its email.
I want to configure the email on my new RAZR the same way, but I'm having problems. After downloading the email to my PC, the messages remain in my RAZR's inbox. I have to manually delete them What am I doing wrong?
My RAZR's email configuration is:
Incoming server
POP mail server
Server, username, and password (all are correct)
Port: 110
My old Droid1 had a "Delete email from server: When I delete from Inbox" setting.
Outgoing server
SMTP server
Server, username, and password
Port: 26
Authentication: LOGIN
My old Droid1 had a "Require sign-in" setting
Other settings
Never delete messages
Remove manually deleted emails from the server (enabled)
My old Droid1 did not have this "Other settings" section.
Thanks!
-R

i agree up to #5.
if i get a pop3 email on the phone & don't delete it but look at the same email on my pc, deleting the email on the pc does not delete it from the phone inbox & must be deleted manually.
as i don't leave a copy of the email on the server using outlook express on the home pc, if i get email on the pc 1st, it won't go to the phone.
i don't delete from the server on the phone, so if i delete the email in the phone inbox, it still goes to the pc.
oh, btw, i do a manual fetch on the phone.
gmail does what you ask, email in the inbox is deleted when deleted from the gmail account on a pc.

Mac Mail won't remove copy from server

My mail remains in the ISP's Inbox despite the proper setting in my Mac Mail program to remove copy from server immediately after downloading. Even after I close my mail program, the old mail will not be deleted. I must go to my Inbox via the Net and delete the mail with a global tag/delete.
This problem began 5 to 7 months ago. Before that the auto deletion worked fine, and it worked fine in older versions of OS X. Is this an ISP compatibility? A bug in the current Mac Mail release? A bug in Tiger?
I asked my ISP and his first reply said this is one of many bugs in Mac Mail and I should switch to Thunderbird. I'll look at that but I prefer to use Apple software.
After 4 years I know how seldom Apple debugs Mail and Safari. Does anyone know if an update of Mail is on Apple's schedule?
iMac and others Mac OS X (10.4.8)

Try changing the setting to After one day or When moved
from Inbox (and leave it at that), to see whether it’s just the Right > away setting that doesn’t work or that Mail fails to remove messages > from that server no matter what the settings.
I'll do that.
BTW, have you actually tried using another mail
client such as Thunderbird
to check whether the same happens there as well?
My ISP, who hosts a university and has a higher percentage of Mac users than most, recommended Thunderbird so I presume it does well here at Ntelos.net
Once upon a time, for two decades as the active proprietor of the Freeware Hall of Fame, ( www.freewarehof.org ) my 12-hour-a-day hobby was installing and testing applications and utilities. I guess I'm tired, because it no longer sounds like fun.
iMac and others Mac OS X (10.4.8)
iMac and others Mac OS X (10.4.8)

Deleting email from server

I have had email from my ISP (Plus.net) that I'm over their "email limit"
Apparently after I download the emails to my Mac they are not being delted from the server.
So I try to google an answer and they say "Go to Preferences > Account > Advanced and select the third option "delete email from server" or some such.
However... when I go to Preferences > Account > Advanced etc no such option exists
I have "Keep copies for offline viewing" - the exact opposite option and doesn't help me at all!!!
If I select "don't keep copies" the whole inbox disappears!!! And I'm thinking: what is the point of an app that deletes all its data?
Anyway I only have a few days before Plus.Net kicks me off their service...

Imap accounts should be in sync with their server (the website) so anything you delete from Mail should be deleted from the website. Yours appears not to be working.
Check whether (in Mail) 'Store Deleted Messages on Server' is selected or not.
Mail>Preferences>Accounts>Mailbox Behaviour

I have an iPhone 4 and I am wondering how I remove emails from the "All Mail" . I have over 8,000 emails and want to free up storage but it will take forever to delete them 1 at a time! Help!

Is there a way to remove emails from the Exchange Account "All Mail"? I have over 8 thousand emails and want to clear them out. It looks as though I have to delete them one by one!

Since it's an Exchange account, it sounds like the way to do this would be to remove them using a computer.

Delete emails from server when removed from phone inbox

I want my server (Verizon Yahoo) to trash and delete messages when I trash or delete them on my 5s. I have gone into my Verizon account on the phone, made sure Trash was selected rather than Archive, selected "Delete from server..."when removed from inbox"", restarted, etc. Everything else works in the account, and when I delete on the server, it is deleted on the phone. I want emails to delete from the server when I remove them from the phone's inbox. Supposed to happen, but doesn't.

Thanks for the reply. I wasn't very clear, I guess. What I want to do is Trash or Trash>Delete emails on my iPhone 5s and have them go away from the inbox on my Verizon/Yahoo server. That does not happen now, even though I have set the setting on my phone to do so. All the stuff in my inbox on the server reappears the next time my phone inquires, including the emails I've sent to Trash (on the phone) and those I've Trash>Deleted there. Not too worried about permanent, real, NSA-type deletion, because that just isn't going to happen - I am worried about the poor agent at NSA who has to read my boring, mundane emails, though. I just don't want to see stuff I've Deleted from my phone's inbox come back to the inbox. Zombiemail!

Special characters an issue in reading email from server?

I have an email application that uses javamail 1.4.1 that grabs emails out of flat files and displays the messages on the screen. Until recently, all email was sent within the business, but now they are able to receive emails from any email provider. We've been seeing issues where parts of messages go missing, even links to attachments that don't get displayed to the screen. All of the correct information is in the flat files, but it doesn't get displayed. Does Javamail do anything to handle special characters or is there anything you think I could try to get these messages to display? It's really causing some problems!

As far as I can tell, it's not throwing any exceptions, the only ones I catch in retrieving emails are MessagingException, IOException, and IndexOutOfBoundsException, and I'm not seeing any errors in my log files. The headers are the only thing that come through correctly every time, it's always either the message or attachments that go missing. One of the messages is from a mobile phone, which could be a problem, but we've seen it from our company email addresses too. I'll see if I can get a hold of a sample message to post. In the meantime, what kinds of properties can be set? Is there a good place to look for that?
EDIT: here is a sample message (names have been changed to protect the innocent, also removed attachment encoding)
Return-Path: <[email protected]>
X-Original-To: [email protected]
Delivered-To: [email protected]
Received: from localhost (unknown [IP])
     by company.com (Postfix) with ESMTP id AA0FB52B4F0
     for <[email protected]>; Wed, 17 Dec 2008 12:27:00 +0000 (UTC)
Received: from company.com ([IP])
by localhost (HOST [IP]) (amavisd-new, port 10024)
with ESMTP id 02398-05 for <[email protected]>;
Wed, 17 Dec 2008 06:27:00 -0600 (CST)
Received: from fortimail (unknown [IPADDRESS])
     by company.com (Postfix) with ESMTP id 7EBC7178D95
     for <[email protected]>; Wed, 17 Dec 2008 06:27:00 -0600 (CST)
Received: from atlmtaow03.cingularme.com (atlmtaow03.cingularme.com [IPADDRESS])
     by fortimail with ESMTP id mBHCQvRG003014
     for <[email protected]>; Wed, 17 Dec 2008 06:26:58 -0600
X-Mms-MMS-Version: 18
Date: Wed, 17 Dec 2008 06:31:21 -0600
X-Nokia-Ag-Internal: ; smiltype=true; internaldate=1229517081559
Content-Type: multipart/mixed; boundary="----=_Part_11936491_5421953.1229517081567"
X-Mms-Delivery-Report: 1
Received: from schagw02 ([IPADDRESS]) by atlmtaow03.cingularme.com (InterMail vM.6.01.04.00 201-2131-118-20041027) with ESMTP id <20081217122656.MANG3081.atlmtaow03.cingularme.com@schagw02> for <[email protected]>; Wed, 17 Dec 2008 07:26:56 -0500
X-Mms-Transaction-ID: MMS0000084841772
From: <[email protected]>
To: [email protected]
X-Mms-Message-Class: 0
X-Mms-Read-Reply: 1
Mime-Version: 1.0
Message-ID: <3200553.1229517081568.JavaMail.wluser@schagw02>
X-Mms-Priority: 1
X-Mms-Message-Type: 0
Subject: Multimedia message
X-Nokia-Ag-Version: 2.0
X-Virus-Scanned: amavisd-new at location.company.com
------=_Part_11936491_5421953.1229517081567
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: base64
Content-ID: <slide1.txt>
Content-Location: slide1.txt
Content-Disposition: inline
TG9vawo=
------=_Part_11936491_5421953.1229517081567
Content-Type: image/jpeg
Content-Transfer-Encoding: base64
Content-ID: <1215082150-01.jpg>
Content-Location: 1215082150-01.jpg
Content-Disposition: inline
[Attachment encoding goes here]
------=_Part_11936491_5421953.1229517081567--
Edited by: jlapoint on Dec 22, 2008 9:22 AM

Removing email from iPhone without removing it from Mobile me server

I currently have an iPhone and several email accounts on different servers. All these accounts give me to option to remove mail from my iPhone without removing them from the server. With Mobile me there is no option available to do this that I've been able to to locate on my iPhone. Does anyone know how to prevent the emails pushed to my iphone not being removed from the server when I delete them from my iPhone? Thanks.

Mobile Me uses the IMAP protocol.
This allows the iPhone + Server + all other PC/Macs you have your account on to remain in sync. Delete an email, it affects all devices with account, read email, read on all devices with account. Etc. Etc.
This is normal for any IMAP based account. POP are the accounts that will not keep things up to date or the same.
By any chance are all the other accounts actually POP? or are they also using IMAP?
Typically you may find a default global settings in Settings - Mail, Contacts, Calenders - On that screen might be some deletion options.

Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BB doesn't pick up all emails from server

Can anyone tell me how to correct the following~ my BB curve doesn't pick up 100 % of the emails from my ISP server~~ have contacted provider and service I use~ neither seem able to correct~~ all emails show up on my PC~ but always miss a few on my BB

surfbob wrote:
Thanks~~ it is a 8310~ 18 months old~ problem has always persisted ~~ use Charter.net for ISP, use outlook for email~ don't quite understand the other questions ........
OK...please go through the KB that knottyrope provided...it has a lot of information...
Basically, your Outlook gets your mail from Charter. Your BB, via BIS, also gets your mail from Charter. Upon getting new emails, the BB/BIS will always leave messages on the server so that your Outlook can get them as well. But, Outlook can be configured to either leave them on the server or remove them from the server at the moment it downloads them from the server. If your Outlook is configured to delete them from the server upon download, then they quite simply aren't there for your BB/BIS to retrieve and push to your BB.
You need to check your Outlook settings to see if it is configured to leave messages on the server when it downloads. If it is not, then that is most likely the cause of your situation.
Let us know.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Delete Email from Server... or Not...

I have yet to see a single person raise the same challenge I am having with email. So, I suspect there must be a feature I am not configuring properly... or something.
I have configured a POP email account. I want to be able to delete from the server AND just from the handheld without going back into the configuration menu. Is there a way to do this? Just looking for the flexibility to keep some emails on the server AND eliminate spam from the server so that, when I get to my email client on my laptop, on the email I chose not to delete from the server remains. Thanks in advance for any guidance you can offer.

ampullae,
There is a setting on the iPhone for POP accounts that will remove messages from the server. If you check in Settings > Mail, tap on your POP account, and go to Advanced, you will see an option to "Delete from Server." You can use the option "When removed from Inbox" so that when you move spam messages to the trash, they should be removed from the POP server. You can also set the frequency to remove deleted messages off the iPhone so that the messages you have in the trash will be deleted.
I would highly recommend testing this process with some test messages until you find the settings that work best for you, so that you do not end up deleting important messages by mistake.
Hope this helps,
Jennifer B.
Message was edited by: Jennifer_B

Removing email from server issue

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