Repair Critical System Index

Question

First, The actual error code is below:
SQL> create table foo (data varchar2(100));
Table created.
SQL> drop table foo;
Table dropped.
SQL> purge recyclebin
2 ;
Recyclebin purged.
SQL>
SQL> create table foo(id number primary key);
create table foo(id number primary key)
ERROR at line 1:
ORA-00604: error occurred at recursive SQL level 1
ORA-08102: index key not found, obj# 49, file 1, block 57390 (2)
OK, now I will explain to the best of my ability, the situation:
This error message is associated with an error in the core database product. The problem is NOT in the Apex product itself. There is a damaged Oracle database dictionary, damaged file/ index. We need a fix to repair the specific System index that is damaged. The problem we are having is that the index is a critical index. When we attempt to rebuild the damaged index we are told the damaged index is necessary for a warm restart of the database. At this point we are stuck. If we cannot repair the specific System index we will have to wipe the system and reinstall Apex. If we do this we will have to rebuild all of our tables and more. This represents weeks of work or more. So we would like to have help repairing the specific damaged critical index as opposed to wiping everything.
Specifically, we cannot create tables that have a primary key (cannot create an index). When we attempt to create a table with a primary key the message above is the message we receive. We can create a table that does not have a primary key.
History: FYI
About six weeks ago we upgraded our Apex from version 3.1 to version 3.2. The first attempt failed the second attempt succeeded. In order to get the update to work we had to allocate more file space for the tables so there would be more storage space for the tables to utilize.
We are dead in the water until we resolve this issue. Please help.

Answer 1

Roark wrote:
Thanks for the prompt response.
I have been told by customer support that I cannot receive paid support for free versions of Oracle software even if I otherwise have a paid license and a service agreement. I am told the service agreement will only cover paid versions of Oracle products. So, as far as I can tell I have nowhere to turn for assistance accept the help forums. If anyone knows specifically whom I should contact please, I am all ears.
I am using Oracle Apex Version 3.2How about if you export all of the schemas that contain your work, and import that into another database?