Repair Options - OOW
I have a MacBook Pro (Out Of Warranty) with a hardware error (4MOT/1/40000002:Left_Middle-Front) which indicates a fan failure.
My only option is to take it to an Apple Store, which is possible since I live in San Francisco. But what if I didn't live near an Apple Store or other authorized service center. I was told by Apple Support that there are absolutely no other options.
Is that true?
Well, that's new to me, but if that's what they say, then that's apparently their policy now. Strange, though, since the Apple web site for MacBook Pro support:
http://www.apple.com/support/macbookpro/service/
says (emphasis mine):
"If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes. AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service."
so by that it would indicate that they'd take a mail-in on an out-of-warranty repair. If you don't mind calling them again, you might get a different answer. If you get the same, you might mention that web page and if you really want to pursue the issue, ask to speak to Customer Relations. May not be worth the headache, though, and you might instead want to research independent repair companies.
Similar Messages
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Since I installed Nero 2014 I get an error message when I start iTunes that registry settings for importing and burning cds/dvds have changed probably due to other burning software installed please reinstall iTunes, which I've done using 'repair' option, but the problem persists. I have been able to import cds to iTunes since I installed Nero, but it won't anymore. Does anyone recognize this problem and have a solution? Thanks for any help. Using Windows 7.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters -
When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
The only options offered are "ignore" or "eject"
Disk Utility sees the disc but does not give a repair option.
What can I do?The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing! -
Unable to access disk repair option on OSX Install CD
I tried to do a disk repair from the Install CD - I opened Disk Utility from the Installer menu, clicked on the Mac Harddrive in the left hand column and clicked on First Aid.
While the Repair Permissions was accessible, the Disk Repair option was greyed out.
I did not see any option to choose language during this process.
Can someone please help?
ThanksThat IS the version for some iBook G4s anyway, not certain which one you have though. Did this come from Apple with those Disks?
I don't understand why the Language never showed, or why it "thinks" the Hard Drive is in use, which is what causes that grayed out thing.
Does it Verify from the DVD?
Do you have an Open Firmware Password set perchance?
Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Tough without the Tiger Disk problems, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(SPACE between fsck AND -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
The volume (nameofvolume) appears to be OK If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED *** Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes. -
Need to repair volume but no repair option available
This started when I tried to update iTunes to 7.0.2 so that I can use my iPod. Basically iTunes won't install so I verified and repaired permissions, (still wouldn't all the upgrade). So, I verified the disk and received the following msg:
Invalid sibling link
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
...yet there is no "Repair" option available. Can anyone point me in a direction here?You cannot repair the active startup disk. You can either boot from another disk that has Mac OS X on it, boot from the Mac OS X Installation CD/DVD, or boot into single-user mode.
To boot from the Mac OS X Installation CD/DVD, place the CD/DVD in the drive, reboot and when you hear the startup chime either:
- Hold down the 'C' key to try to automatically boot from the CD/DVD drive.
- Hold down the 'option' key to load the Boot manager. You can click on a small icon of the Mac OS X CD/DVD and click the forward arrow button to boot from it.
Once the Mac OS X Installation CD/DVD loads, you can run Disk Utility to repair your disk.
To boot into Single User Mode, reboot your computer and hold down the 'command' and 'S' keys when you hear the startup chime. Keep holding them down until you see white text scrolling across a black background. When it stops, you will see at the bottom a command prompt ending with the # character. Type the following command:
/sbin/fsck -fy
fsck will go through several phases where you will see various bits of verification information and other informative bits. If, when it finishes, you see the message:
** The volume (nameofvolume) appears to be OK
You can reboot your computer by enterin the command:
reboot
If, on the other hand, you see the message
*** FILE SYSTEM WAS MODIFIED ***
You should re-run the above fsck command until it no longer reports this message. Reboot your computer when you are finished. -
Is there a 'repair' option in DW CS4?
Dreamweaver just got stuck when I was saving a style sheet. I have switched off completely and re-started my computer but DW still tells me that my CSS files 'appear to be html' and all the external style sheet CSS options have vanished.
Is there a 'repair' option for this software? I have CS4 web standard. I looked in Windows Control panel and only found the uninstall option, if I am re-installing on the same computer do I still have to de-active the product?
Grateful for some adviceNo there is not a repair option. You really should de-activate your suite from another product if you can get in. Because many cases the uninstall does not work well and most people have to use the CS4 Clean Script which erases the activation and if you did not de-activate the product you would have to go through a process. If you are still able to get into DW though, make sure you Export all of your Sites to back them up because once you re-install the suite the defined sites will no longer be there.
Adobe - Adobe CS4 Clean Script -
i have installed Adobe Acrobat XI on citrix (server 2008, x64) and need to suppress repair option in Help menu for the users via registry. Have tried Disable_repair dword key in HKLM\software\Wow6432Node\Adobe\AdobeAcrobat\11.0\Installer and it does not work. please help.
Look in the ETK Preference Reference here: Installer settings
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T23 Advance repair option/Monitor?
Entitled T23 Advance repair option/Monitor?
Background: T23, 2647-2TU, 640 MB ram
Dual boot set-up with Linux and Windows XP Pro.
I have been using Linux since XP is dangerous to use on Internet, hence, prefer not to use unless this would be the easiest and best way.
Need suggestion about how to rule out both OS's and see if the T 23 has advanced repair options?
Ref 1 Article:
https://forums.lenovo.com/t5/ThinkPad-Edge-Knowledge-Base/S440-black-screen-with-flickering-cursor-a...
Purpose of Posting:
While in Linux the program stuck (not sure here, the monitor screen froze, but the T23 keypad may have been operational, see below in Possible cause to explor.). No mouse movement. I was able to hold down power button 5-8 seconds and turn off. Restarted and everything looks ok.
This had happened once before while in Linux.
Questions:
Would the advanced repair in Rescue and Recovery (Need to check version?) partition option address the T 23 computer system only? Anotherwords, could fix the problem without having to query each program?
Would this be a good place to start?
Any particular additional suggestions, if using the advanced repair option, I should know (other than how it was used in the Ref 1 Article above) excluding the windows instruction section?
Possible cause to explore:
I added a different monitor which plugged into back to a D connector. In the past used the Think pad screen. Also in the past, I have used a USB optical mouse that worked well in many sessions. In any case if the keypad was fully functional, what key or combination would bring the plugged in monitor back?
Or, just unplug monitor and let the T23 monitor start functioning?
If the responder would like to respond in small steps, thats ok with me if its easier for you. I plan to make this a top priority and will be looking for response frequently in the day.
Any assistance will be appreciated.
Thank You,
Bob
Ref 2 Article:
https://forums.lenovo.com/t5/ThinkVantage-Technologies/T61-Lenovo-Rescue-and-Recovery-BSOD/td-p/1669...http://forums.lenovo.com/t5/ThinkVantage-Technologies/URGENT-gt-Rescue-amp-Recovery-quot-Previous-Ve... I think you should try to downgrade your R&R version?
Update:
Just unplugged monitor and am running on Think pad monitor. We will see if T23 freezes again.
Solved!
Go to Solution.Freezing of the system can be from several sources, both hardware (most likely) and software. My suggestion to you, since you have a T23 and I'm very familiar with this system, is to try the following things:
1) Run a memory diagnostic. Get a copy of memtest86+ from http://www.memtest.org/#downiso Several media are available: floppy, USB or CD. Use whatever is easiest for you. Boot the diagnostic program and let it run for several hours. Ideally you want to program to execute at least three full passes of all the test patterns.
2) Run a hard drive diagnostic. Most hard drive manufacturers have released a diagnostic program that runs some simple checks. They are "non-destructive" in that they do not write any information to the drive. That said, you should probably backup your entire drive before running such a program. There are several good disk backup programs out there; if you need some advice, just ask. For hard drive diagnostics, Seagate has a program called SeaTools, Hitachi/IBM has DFT and I think Fujitsu has FJDT.
IBM, and then Lenovo afterwards, used to have a program in their software download library called PC Doctor for DOS which came in specific versions for most Thinkpads. It was what the factory recommended people to use when diagnosing hardware problems. However, several years ago the license to distribute the program by Lenovo was not renewed and from that point on all PC Doctor software for the Thinkpad was withdrawn.
Doing those two things should eliminate the memory and hard drive from being the source of your problem. However, my initial thought is that your T23 has developed a fairly common problem: loosening of one or more components on the motherboard. It's a known problem, at least by us Thinkpad geeks. Normally this type of defect is seen as a power-on failure; your laptop refuses to boot and the only thing that seems to be functional is a wildly spinning fan. To a lesser degree, this freezing problem can be encountered at random times after the system has been operating normally.
Warning: Doing the following procedure could "permanently" freeze your system. If what I suspect is the problem, it CAN be fixed but it requires a full disassembly of the system, removal of the motherboard and some soldering.
Run a program that you can easily tell if it stops for any reason; play a video or MP3 file, for example. While the program is running, put your left thumb on top of the palmrest in the lower left corner, your fingers under the system (where the memory bay panel is) and "bend" the corner of the laptop "up" and then "down". What you are trying to do is put some pressure on the case so that it twists the motherboard slightly. In some cases, this is enough to induce the "freeze".
As far as the Rescue and Recovery utility is concerned, I've never used it myself on a T23. It is meant to be used to reinstall Windows to a state it was at when the laptop was first sold (i.e., circa 2002). Assuming that the hidden partition is still available, running it now will regress Windows to a pre-SP1 version. While I do not share your view that using XP at this point in time to access the internet is "dangerous", it certainly would not be recommended to use something as old (and un-patched) as that. I also do not know for sure if running R&R will affect your dual-boot configuration, but my guess is that it would. All of your previously installed programs will be erased, along with any of your files when you do this operation.
If you are using an external monitor and would like to switch between it and the LCD panel then you should be able to use the Fn+F7 key combination. Hold the Fn key down then press and release the F7 key. Doing this successive times will cycle the active display between the LCD, the external monitor only and then both active.
Took me a few minutes to find a good example but read this thread at TPF: http://forum.thinkpads.com/viewtopic.php?p=274956#274956
Ray Kawakami
X22;X24;X31;X41;X41T;X60;X60s;X61s;X300;X301;Z60m;Z61t;Z61p;560Z;600E;600X;T21;T22;T23;T41;R50;A21p;A22p;A31 and A31p
Not a Lenovo employee; just a volunteer helping out here
All personal links to PC-Doctor software removed 8/2012 by mfg request -
11" MBA cracked display repair options in Houston, TX?
(2) small spiderweb cracks appeared yesterday in lower left quadrant of my MBA that I received as gift last Jan/Feb. MBA was fine before I left to grab lunch. 30 mins later there they popped up. Strange... it resides 99% of time on top of my desk, nothing sits on it. Apple Store rep Justin says those cracks are user caused 100%, no other reason, not even mfg or design defect, because those have points of impact. Says maybe I either set something on top of the lid (but he backed off because he didn't see or feel any dent on it) or I had tried to close the lid while something was sitting on the keyboard thus causing the 2 points of impact.
I mentioned the loads of user complaints in Apple forums about MBA cracked screens and was dismissed. I was too frustrated to even want to talk to his senior rep. Repair quote as of 1/16/13 for one 11" display $340 + labor $40. I am still deciding if I need it repaired so soon or can I wait longer.Any other repair option in Houston, TX that can replace my display for cheaper?
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Server 2012 cluster repair option
Hello
Can anyone tell me what a repair actually does to an offline cluster? I cannot find it in technet or msdn.
ThanksHello, Tim, sure thing.
I have a two node Windows 2012 server cluster. A few SQL installs are nested in it. I am having some issues and from inside Failover Cluster Manager under the Cluster Core Resources when I right click the name of the cluster and go to "More Actions"
there's a greyed out "Repair" option. I know to use the repair option I have to stop the cluster.
I want to know what the repair option actually does. I cannot find any documentation on it anywhere.
The issues that I have are two fold, first the local "cliuser" account on each node password is trying to reset itself, when it is setup for never change and never expire when I view the properties in the local user. Secondly in my Cluster event viewer
my resources are seeing errors for DNS "the handle is invalid". My DNS is server 2003. I've already applied hotfix 2838043 to both nodes. -
Unable to select repair option
I am attempting to send in my iPhone for repair, so I am going through the steps (describing the issue, etc.) It then comes to the 3rd step for Additional Information and asks "If Apple determines that the product is ineligible for covered service, tell us how you would like to proceed" and your options are "return my product without service" or "I will pay for the service". I am not able to select "I will pay for the service", is there a reason why?
I'm sorry if I was unclear. If the product has physical or liquid damage and you pay the $199 price then they will replace it no questions asked. If the product is covered by the warranty and you send it in without paying and they find the damage they will send it back unrepaired. At that point you would need to pay the OOW price due to damage and they will then replace it.
If you send it in for repair and there is no damage and they can reproduce the issue you are having they will repair or replace the device under warranty without you having to pay for anything. -
Data recovery/Disk repair options
Hi guys,
My hard drive appears to have kicked the can this weekend. All I can get at startup is the blank gray screen. When I boot from the OS X Install Disc and attempt to repair permissions, I either get "The underlying task reported failure (-9972)" error, or a "Keys out of order" error. Both of which seem pretty serious from what I've been reading.
Sadly (or ironicly) my system had been slowing down quite a bit over the last couple weeks, and Friday I bought a Lacie external drive to back up on, but didn't have any time to work on it over the weekend!! ugh.
Anyway, being able to only go as far as I can, do I have any options to save any of the data? I've read a lot of recommendations on here for Data Rescue II, but I can't tell from their website if this is something I'd be able to boot from? If that would work, would I be able to use my Lacie drive straight out of the box without any setup??
Mac OS X (10.3.9)
powerbook g4 15" aluminum Mac OS X (10.3.9)Update:
So I stopped at a retail store on my way home from work and talked to a Genius who also recommended DiskWarrior. So as i'm buying it he says "Oh, but first you should check and see if you still have time left on your AppleCare."
Now I'm home, with a yet unopened DiskWarrior, realizing that I still do have time left on my AppleCare, wondering if I'm stupid for still wanting to do this myself right now instead of bringing it in...... -
Disk Utility Verify/Repair options
When I Verify my HD in Disk Utility I get this error.
Why does it say this? Should I Repair the disk? Will I lose data? Any help thanks!You will need to repair the HD per the instructions, this is critcal. Prior to doing this backup your computer, that should be your #1 priority!! To repair the HD, restart the computer, when you hear the startup tone hold down the Option Key and select the Recovery Partition. Open Disk Utility, select your internal HD and run Repair Disk. If the disk has error run Repair Disk 2-3 times, if errors continue your have a damaged HD that needs to be replaced.
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My machine will not boot.
I get a grey screen,an apple, and then silent black stillness.
I can boot from my install disk and run Disk Utility.
I select the Macintosh HD, and get a First Aid failed message with the following info:
Invalid Key Length
Volume Check Failed
Error: The underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error.
Before I throw in the towel, I want to try other tools.
Disk Warrior and Tech Tools sites report that their bootable CDs will not support Macbook Pro 2.2 and 2.4 GHz.
Do you have any suggestions???
Thanks in advance.
MBP 15" 2.4GHz Mac OS X (10.4.9)Welcome to Apple Discussions!
You can still run Disk Warrior from a bootable external hard drive. To create a bootable external hard drive, first format it with GUID partitioning using Disk Utility from the Utilities menu of the installer disk which came with your MacBook Pro that appears after you select the installer. You will find a Partition tab with options how to partition. Choose the GUID partition method after selecting the external hard drive, and before erasing the external hard drive, and partition it for two partitions (one for at least 10 GB, one for at least the size of the internal hard drive). Once that is done, restart the computer from the installer disk again, and install the operating system on the external hard drive's 10 GB partition customizing the install to only install the basic operating system and nothing else. I would put both a copy of Prosoft Data Rescue and Disk Warrior on the 10 GB partition. Once that is done, attempt recovering your internal drive to the larger partition with Prosoft Data Rescue. If you are able to get usable data or already have a backup, then go ahead and try to run Disk Warrior on the internal drive.
If Disk Warrior can't fix it, you may be due for a new drive. -
Windows 2011 (2008 R2) Server boots to repair options
Hi, I have looked at other threads but can't seem to solve my issue.
So I have Server 2011 installed and really took care of my system. I was installing updates, on any power loss I ran chkdsk every time, installed proper drivers and it was really running well, though it's a consumer based pc (Some ASUS Desktop PC).
Last thing I did was install the Cannon MP160 driver so I could use scanning feature of the printer. Default windows driver has no TWAIN driver built in. The cannon website does not offer 2008 R2 driver, but instead only Windows 7 driver.
I am pretty certain that I rebooted after install which I generally always do.
However, there was a power loss.
So I turn on the pc, ASUS logo goes away, there is a dark screen and pc reboots itself. Then from ASUS logo (POST that is) it goes to 1.repair my pc, 2. boot normal. I tried F8 with safe mode, same thing, computer just reboots. I tried
bootlogging and can't seem to find bootlog.txt with command prompt.
So I tried this from command prompt;
chkdsk d: (windows installation) /r - no problem
rebuild bcd - can't find windows installation
there is another command where it makes sure the drive is bootable volume, so it does something to volume registry entry, The process goes through three edits and 2nd edit says the access is denied. I think command ends in NT60 /All
Then I tried Microsoft bootable ISO to uninstall 2 patches that could cause system to not boot - no success.
So last thing I tried was to use Windows 7 boot cd, which will give an option to repair possible boot problems. Can't resolve them - that's what the message says.
Now, I am thinking well I really don't need Server running, I could just reinstall windows 7 and use that, since I really just use it as storage, but it would be nice to get the system back up and running the way it was.
Well, I am open to any suggestions, maybe an in-place installation should be done, if possible?
Thanks,Might ask them over here.
http://social.technet.microsoft.com/Forums/en-US/home?forum=smallbusinessserver2011essentials
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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