Replaced mobile has got issues
hi,
i am out here solely to inform NOKIA, that my queries regarding my problem were left unanswered and i was forcefully replaced with a N85 mobile model for my Previous N82 mobile model .... ( with few attractive bonuses however )
Name : Sivagaminathan
Country : India
City : Chennai
so its better if a NOKIA representative from india answers my question ( or someone who knows the legislation if there are in particular to my region ).
How would i get a replaced phone ?
1. I did not recieve the box of the Phone, i just recieved the handset with nothing but the charger
2. Am i entitled to recieve the complete product including memory card and accesories by replacing my older model ( with complete set i got from the shop ) ?
3. Should i recieve the replacement product whose market value is lower than my mobile or higher than my mobile ( and market value depends on what ? ) ?
4. Can i ask for a replacement model that is not in the list you guys say me, and pay additional price for the product ?
( for example, for my N82 mobile, i got N85 replacement model. I asked for N95 or N96 which i can pay additional price, but the care center guys refused to do so )
Please answer these questions and i have more queries which are left unanswered from the NOKIA CARE CENTRE
thanks .. i dint know that ..
all my mails to the nokia authorities come bouncing back to me saying they need more information ..
once i gave the complete information, i was given an acknowledgement mail and still the problem is processed .. i just recieved the replaced N85 model and it is buggy ..
i have no more intentions to argue with the care center guys .. i wonder someone can help me through the problem to contact the nokia staff or moderators ?
also, if any of you have gotten a replacement, can answer my questions please
Similar Messages
-
Replacement phone has camera issues
I recently received a new iPhone 4S because my previous had a hardware problem. My replacement phones front camera seems to be much blurrier than my previous that has a blueish tinge to it. My screen is clean and I took off the screen protector to see if that was the issue, which wasn't.
mIsplayer, Look no further help is here! Are you trying to access something from the phone that is being replaced? If you put the sim card back on the old phone are you able to access the device? In regards to the text messages you are not receiving, are they coming from other carriers? Can you send text to them? JohnB_VZW Follow us on Twitter @VZWSupport
-
Please help! I don't want to have to get a new hard drive. My warentee has now expired. Is it safe to upgrade? The service person I talked to said that it had happened to quite a few MacBook Airs.
MacBook Air Flash Storage Drive Replacement Program
It's unrelated to Mavericks. -
My macbook pro Retina has got a burn-in issue.
My macbook pro Retina has got a burn-in issue. The device is out of warranty. I reset PRAM but it didn't help.
As per with any computer, a very basic rule of thumb... The more ram. The higher processor speed... The faster and more efficient your machine will be. And since processor upgrades are relatively difficult to do if you're not familiar with the hardware... Then I'd go with a ram upgrade (ie getting more assuming you're not already maxed out)
But shy of any of that, just clean up. Any photo albums, videos, documents you dont need or use anymore.. back them up ten delete them. The same thing with extra apps or programs. Think of it his way, the heavier your backpack gets, the slower you're going to walk. Lighten the backpack, the easier and faster you can walk. So start by cleaning house. (personally I'm a big fn of or matting and re-installing everything every now and again. It may be overkill, but it's one of the best ways to clean.
Start with the free and easy. If you don't get results that you like then go on to some options that have a price tag -
My ipad 2 is 18 months old and has stopped charging. Have reolaced cable and adaptor without any help. Looks internal dock connector has got damaged. What is the solution.
It'll be an out of warranty replacement since accidental damage isnt' covered by the factory warranty.
http://www.apple.com/support/ipad/
contact support and make an appointment at your local apple store. The out of warranty replacement fee for an iPad 2 starts at 249 and goes up. So another option for you may be if your money is better invested in a new device that will have a longer life. -
I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice how i can get this swapped without any extra cost on me , this is really frustrating
The warranty is valid in the original country of purchase:
http://www.apple.com/legal/warranty/products/iphone-english.html
Note:
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product.
You will either need to find a local repair shop and pay for it. Or you will need to ship the phone to someone you know in the US and have them take it to Apple for evaluation and then have it shipped back to you. All this will be at your expense. Also note that Apple do not accept direct shipments. -
Is It normal that my premium category 15" retina MBPs screen has ghosting issues, and I get declined from screen replacement?
I have purchased this hardware in Budapest for approximately 3000 usd. I was a bit shocked to see screen ghosting after a few days of use. The problem was getting worse but because I am a design consultant working mainly on my Mac I couldnt take a week off to leave It at an Apple service station.
Last week I was surprised to receive the information from the local Apple repair shop in Germany that my retina MBP that I bought 13 months ago was declined from screen replacement by Apple.
Considering the price of the product I find It unacceptable that I need to work on a defective product and see shadows every time I leave an Illustrator or InDesign window open for a short period of time.
Is there any way to resolve this issue? I wouldnt like to pay another 800 dollars just to replace a component on my defective Apple product.Contact Apple Support directly. In Germany the Expresslane or this number
0800 6645 451 will allow you to speak directly to someone from Apple. Explain your situation. Mind you, AppleCare and issues with Apple products like this have to occur without any user accidents or user installed parts to ensure that Apple will cover you. If there was a user accident or installed part, you may be turned down. If you have the original Apple parts, and did the installation yourself, replace it with the original parts very carefully following the directions on http://www.ifixit.com/ unless you can afford an authorized service provider to do it for you. Since we don't speak for Apple here, being end users like yourself, that's why I say "may", as I've seen Apple handle these things on a case by case basis. So hopefully you don't have any obvious damage that looks like it is user caused. Good luck! -
Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3. -
My hard disk has mechanical issues, is it possible to recover any of the information?
My iMac is a year and a half old, one day I turned it on and it wouldn't load, I mean, it stayed on the white screen with the apple. I tried everything, nothing happened so I took it for maintenance. They checked it and said the hard disk has mechanical issues, is it possible to save any of the information?
How come, using it such for such a short period of time, the hard disk is already damaged?Apple isn't known to use the highest quality hard drives. The Seagate in my mid-2011 iMac gets a 2 year warranty when sold on it's own, which in a world of 3-5 year warranties, isn't inspiring. I got Applecare for that reason.
Your year and a half old iMac has one of the hard drives that either needs to be replaced by Apple (which may be a refurbished drive, if that matters to you) or you can send your iMac to OWC (macsales.com) and have them install a drive. Apple now uses a proprietary connector which has a sensor included on the drive. OWC has a service where they'll work magic to install the drive of your choice with added sensor, so the system works. If you were to install a regular hard drive yourself, the system thinks the hard drive is overheating and runs the fan on full. -
Replacement phone has sim error
Hello,
I have originally purchased my iphone 4 in the Netherlands as a factory unlocked phone. I moved to the US and used this phone on the ATT network without any issues, except for about 4 months ago. I was on vacation in Hawaii and my phone died on me. Since it was within the warrant period apple replaced my phone and I was happy again... However now that I have moved back to the Netherlands I asked my Dutch provider (Vodafone) for a micro sim card as well as my girlfriend. She has no issues with her factory unlocked phone from the US but I get a "no sim" error and a "Invalid SIM" in the top right corner. I have tried my girlfriends sim card in the phone and it gives me the same errors. Could it be that when Apple gave me the new phone they did not give me a factory unlocked one?!? My warranty period has ended and there are no Apple store other than in Amsterdam. What can I do? Upgrade to 5.1.1 did not help!I don't think it's a common fault just of that firmware version, it's just one of those things... I've been using an N70 with that FW version for a while now, and never experienced it, though there are some flaws of the release.
I've been told on here by other people that have had the FW updated that the update fixes them, but not got round to taking it in yet.
p.s. it's advice, not advise.
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
Android History: HTC Desire, SE Xperia Arc, HTC Sensation, Sensation XE, One X+, Google Nexus 5 -
The Mac HD has booting issues - how do I make a clone that is free of these?
I spilled water on my MacBook Air (10.6.8) and now it has booting issues.
When I shut it down, the power button doesn't work to boot it. But when I close the lid, it powers up. However even when I shut it down AND close the lid, it keeps booting up and staying on.
So I have to send it for repairs.
I cloned the Mac HD using Carbon Copy Cloner and put the clone using Migration Assistant onto the new machine (MacBook Pro - 10.7.2). Now the MacBook Pro won't boot at all. Before this, it was working fine.
So I want to know how to make a clone of the Mac HD of the MacBook Air that won't have booting issues when I migrate the clone to another machine.
I have to make a clone of the MacBook Air before I send it off for repairs as the last back up is quite old and out of date.
Also the fact that the Mac HD of the MBA has booting issues affects the ability to access the Boot Camp (Windows 7 partition) as now I can't even boot the new machine. (But I am asking about Boot Camp in another section.)
It seems like a catch-22 situation. I can't fix the booting problem until I send it off to the repair center to get the computer fixed. And yet the booting problem is preventing me from making a usable clone of the Mac HD.
I think the booting problem is a software problem because the MacBook Pro was working perfectly before I migrated the Mac HD of the MBA onto it, The MBP is only two days old. I migrated another Mac HD backup (one I made before the booting issues came up) onto the MBP on the first day I bought it and the MBP worked fine.
Do you think I will just have to clone things separately manually? I mean should I format an external hard drive, plug it in the USB port, and transfer the files I need to save? What files/folders should I save? Can I move folders or do I have to move files? I have many files in Desktop, Downloads, Documents. I also want to save my applications. I want to save the BookMarks of Opera, Firefox.
Will this take a long time? I have used about 200 GB of the MBA's hard drive.
Any advice? Thanks.
I don't use Time Machine and am not confident about using it. Will it be substantially different to CCC in the way it clones files? Will a Time Machine clone after migration contaminate the second computer with booting issues?
I am not so worried about the booting issues on the second computer. I know it's from the faulty clone and nothing to do with the machine itself. I can take it to Apple Genius Bar and they will probably be able to reinstall a new operating system on the machine and I can start from scratch, I think. I am more worried about how to save and restore my data from the old machine. Thanks for any advice.applecore_eater wrote:
I cloned the Mac HD using Carbon Copy Cloner and put the clone using Migration Assistant onto the new machine (MacBook Pro - 10.7.2). Now the MacBook Pro won't boot at all. Before this, it was working fine.
Ok, you used Migraine Assistant to try to transfer the account from the clone drive to the MBP and it didn't work, that's ok, it can be fixed by command r booting into Lion Recovery and simply erasing and reinstalling Lion from Apple's servers. (AppleID)
I suggest you transfer the account data manually because the clone is a copy of a failing drive/corruption, use the same name in System Preferences >Accounts, drag and drop files transfer and hold option key, click on Purchases in crapStore to redownload to the new machine, install other programs from fresh sources. Cleaner machine that way. So that shoudl fix the MBP.
in the future, try to avoid Apple's "answers" like Migraine Assistant as much as possible, it's really not reliable in any sense in actuality.
So I want to know how to make a clone of the Mac HD of the MacBook Air that won't have booting issues when I migrate the clone to another machine.
You can't boot a clone of OS X from another type Mac on another type Mac, only the same exact machine model.
In your case the Migraine Assistant didn't work, so you'll have to manually install.
Also the fact that the Mac HD of the MBA has booting issues affects the ability to access the Boot Camp (Windows 7 partition) as now I can't even boot the new machine. (But I am asking about Boot Camp in another section.)
Well it's possible that Windows or something messed up the GUID partition map of the Mac, why it has booting issues. Likely why Migraine Assistant didn't work.
You'll have to set up BootCamp again on the new MBP machine, talk to Microsoft about validation on the new machine and return your Windows files, programs from fresh sources.
Likely you got malware and it was trying to write to the boot sector of the Mac, mistaking the MBR portion of the GPT for a full Windows one. This also happens when Mac users try to install Linux on their Mac's.
Unless you need full hardware performance, you really should look at virtualization software like VMFusion, Parallels Desktop or even VirtuaBox (might be outdated) and run Windows in a window on OS X instead. Much easier to recover from malware that way.
It seems like a catch-22 situation. I can't fix the booting problem until I send it off to the repair center to get the computer fixed. And yet the booting problem is preventing me from making a usable clone of the Mac HD.
Well if you make a clone, it's going to be junk any.
What you need to do is fix the new MBP machine first then use Firewire Target Disk Mode (firewire 800/400 cable and adpater if needed) and grab a copy of your files off the sick Mac or off the sick clone.
The drive is likely fine, it's just not booting and that could mean some sort of malware/drive/data corruption.
You'll have to install third party software on the new fixed MacBook Pro to read the NTFS drive format of the Windows 7 bootcamp parittion when the sick MacAir is in Firewire Target Disk Mode.
http://www.paragon-software.com/home/ntfs-mac/
https://support.apple.com/kb/HT1661 -
my mail app on I phone 4s crashes every time when i try to open, and i can see it thru the setting>general. also phone is overheating and spending battery fast. does any one has some answer on this or same issue? what to do did any has same issue? if i do an complete phone restore what will hapend ?
You can call Verizon to replace it or go to an applestore to replace it since it won't even power on with multiple chargers.
-
Short dump while executing few queries , which has got created on Infoset.
Hi,
We went to BI7.0 upgrade from BW3.x now.
We are getting short dump short dump while executing few queries and work book, which has got created on Infoset.
When i was executing work book where i was geting popup message saying that "Erro ZSD_XST_F00121 is invalid".When i click that message it went to dump.
I was getting this error while executing query on infoset.
We are currently SP Stack 13(Patch level 15).
I found some note 1067918 as per the shortdum,where it is saying that you need to apply SP Stack14(patch level16).
Please some one who had earlier this kind of issue.
I appreciate your answer.Dear Krish,
Yes, It is the patch problem.
We too faced the same issue on Infosets.
Apply SP 15.
Regards,
Ram. -
Had BB 8350 for a year, but now it has network issues??
I use a data plan on my BB and also use it to tether to my laptop (using VZAccess). Recently, I've been getting the message on my BB "Insufficient network coverage..." when attempting to use the browser.My service will flop between 1X-3G service. Even when it works, it's slow. When I tether, I often flip flop between 1xRTT and Ev-Rev. Not cool considering how much we pay for 3G and Broadband.....
This hasn't always been the case, it's a new problem. My husband has the same BB and uses the same plan I do, and has zero issues with connectivity. We can sit side by side on the couch and hit browser at the same time....his gets right to the page and mine is "requesting".......until it gives up or I do.
When I spoke with Tech Support yesterday via chat, I was told it was because my roaming capabilites hadn't been updated. We did over the air updates and it didn't help. Then I was told it was because I was on an "Alltel plan" and I needed to "switch towers". Ok....I have a Verizon phone, pay a Verizon bill and use Verizon software. But somehow bc my calling plan was grandfathered in as an Alltel customer, I don't get Verizon's "best"? A friend of mine had reception issues and was told to "switch towers" as well, and it did not help at all. So call me skeptical about the tower being the answer. That and my husband has no issues with his--same towers!
What else can I look into as the culprit? It's frustrating to pay the mega-bill for mega-service each month and get mediocre service....it's almost like dial up!
I appreciate any offerings of assistanceHi, try doing a Battery Pull. To do this just:
Power your device off.
Remove your battery.
Let the device sit for 15 seconds.
Replace the battery.
Power the device back on.
Once the device is powered back on, proceed with your tasks. -
I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. The mobile carrier signal as well as WIFI suddenly drops zero and are then restored automatically. Sometimes i cannot conenct to WIFI even standing infront of WIFI router. Please help, restoring setting even didn't helped.
Update: my phone's connecting to the WiFi again. I don't know what did the trick. I did nothing since reinstalling the software. It hadn't worked then, it is now. I tried connecting to my dad's phone's hotspot( he uses a Moto G), and it worked. I then tried connecting to the WiFi at a friend's house, and when I came back home, my phone was able to connect to my WiFi! Is it of any significance that my friend's router doesn't require a password? My issue has been resolved( for now; I hope I'm not counting my chickens before they've hatched). For anyone facing a similar issue, I suggest you try everything I did:
1. Turn your router off for a minimum of 30 seconds, turn it back on and try connecting.
2. Click on the WiFi network you are connected to, scroll to the bottom, tap "Renew Lease".
3. Do a soft and hard reset.
4. Reset network settings.
5. Back your data up, erase all content from settings menu, restore from backup.
6. Reinstall your software( put it in recovery mode).
I am not sure which of the above worked for me. Make sure you try everything. If none of the above works, take it to a genius bar or an authorised service provider. Good luck! :)
Maybe you are looking for
-
I just upgraded my Mini's hard drive to a faster one and now I'm trying to reinstall OSX 10.4 to the new drive. My Mini came with 2 install disks and the 1st one has installed fine. However everytime I restart after disk 2 finishes installing it keep
-
Downgrading from Tiger 10.4.11 to Panther 10.3.5?
So my old IMAC G5 (17in 512MB ram running Panther 10.3.9) recently had service at the apple store to replace the motherboard and the power supply. As a courtesy, they installed Tiger 10.4.11 when my computer shipped with disks for Panther 10.3.5. Whi
-
CalcLockBlock Error and Dynamic Calc Cache
I keep getting the "Dynamic calc processor cannot allocate more than [xxx] blocks from the heap" error. I have the Data Cache cranked up to about 700 MB, and the CalcLockBlock set at 1000, the block size is 296K.The query which fails returns the foll
-
So what should I do?
-
Copy not supported on client computer-how to fix
I am remotely supporting my mother's iMac over the internet. I have no problems connecting and controlling, but when I try to copy and install files I get an error message that copy is not supported. There must be an easy fix, but I have missed it in