Replaced my broken ipod, but it wont work with my itunes?

My old ipod wasn't working so I got apple to replaced it. But when I tried to put my library from my itunes on my new ipod it tells me that I have to install the software first. So my ipod is not being read by my itunes. How can I fix this? (Oh I forgot to mention, its a mini ipod, if that makes any difference)

This issue is usually solved by doing exactly what iTUnes tells you: Install the software.
First, launch the "iPod Updater", then plug the iPod. From then on, the Updater should guide you through the process.
You should already have a version of the Updater on your Computer. Otherwise get v1.1 here.
  Windows XP Pro  

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