Replicating ERP Customer Hierarchies to CRM

Hi,
I makes the steps for the transfer of customer hierarchies in the CRM. During the initial load of the object DNL_BUPA_KNVH, I get an ok status in Monitor Objects. However, the table CRM_KNVH_TEMP is empty. Unable to pass the next step BPH_DNL.
Is there a solution to this problem?
Regards,
Yves

Hi,
Check the filters in R3AC1 for DNL_BUPA_KNVH. and before going into BPH_DNL you need to do the following. Maintain the below config and go again to BPH_DNL it will work !!!
Go to SPRO path CRM->Master Data->Business Partner->account hierarchy->Data Exchange of ERP Customer Hierarchy Type to CRM Hiearchy Category->Assign ERP Customer Hierarchy Type to CRM Hierarchy Category and assign R/3 Hierarchy type to CRM Group hierarchy.
Thanks
Sudhir grover
Edited by: Sudhir Grover on Jan 26, 2012 3:23 PM

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Customer hierarchies in TCA

In this project, we are moving from many divisional legacy systems to Oracle R12. We are modelling a scenario where a customer has a head office but divisions in several countries. An example could be Wal*Mart. Wal*Mart has a head office in Bentonville but we sell to Wal*Mart Canada, Wal*Mart USA and others. Sometimes when reporting sales, we would like to separate the information by country but still be able to consolidate sales at the parent-level.
One option is to have the head office as a parent party with Wal*Mart Canada, Wal*Mart USA being child parties under it. Please note most if not all demand will be for the divisions and not the head office. Standard EBS reports e.g. the Orders Detail Report only provides sales by one customer or a selection of customers. Ideally, we should be able to show consolidated sales if we report at the head office party level. However, this means writing a brand new OBIEE report respecting the parent-child hierarchical relationships between the head office and its divisions.
The other option is to have just one party for Wal*Mart with an account for each division. If we'd like to report by country, there are standard reports that could be run by Ship-To country. If consolidated sales is needed, we request information for the Wal*Mart party without specifically filtering by a particular destination.
We would like your thoughts as to which option is better in the long-term. It is important as our approach now will determine the future roadmap.
Thanks,
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Hi Vikram,
Before you create a CRM account hierarchy from an ERP customer hierarchy, you first have to:
1.Perform an initial load of the necessary Customizing settings from SAP ECC to SAP CRM.
Use the initial load in CRM (transaction R3AS) in CRM Middleware and the Customizing object DNL_CUST_THIT.
2. Map the ERP customer hierarchy categories to the CRM account hierarchies.
For more information about mapping, see in the Implementation Guide (IMG) Customer Relationship Management - Master Data- Business Partner - Account Hierarchy - Data Exchange of ERP Customer Hierarchies with SAP CRM - Assign ERP Customer Hierarchy Type to CRM Hierarchy Category.
3. Download the ERP table KNVH (customer hierarchies) to SAP CRM.
Use the initial load in SAP CRM (transaction R3AS) with the business object DNL_BUPA_KNVH. A copy of the ERP table KNVH is replicated to SAP CRM to create the account hierarchy from it.
Please refer below link:
http://help.sap.com/saphelp_crm60/helpdata/en/a1/2bfc3f37c2e569e10000000a155106/frameset.htm
Hope this helps!
Thanks& Regards
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Add ECC Custom Fields in CRM Web UI ERP Order item

hi all,
i have to Add ECC Custom Fields in CRM Web UI ERP Order item .
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- add the field on structure TDS_item_COMV and TDS_item_COMC in ecc
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CASE COMPONENT.
    WHEN 'ZZSPOND'.
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endcase.
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lr_loop = typed_context->erpadmini->collection_wrapper->get_first( ).
WHILE lr_loop IS BOUND.
posnr = lr_loop->get_property_as_string( iv_attr_name = 'POSNR' ).
Does the current item has to be set for "Sponda Idraulica"?
READ TABLE Z5CL_GSA_TOOL0001=>GT_ITEMS_SPOND INTO ls_spond
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DATA : V_X TYPE STRING.
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ENDIF.
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ENDWHILE.
I can't change the field value because it is "not changeble" .
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Thanks in advance.

Hi Celi,
I have created some fields at header level of ERP Order, and the user is available to change them, replicating the information to SAP ECC (using interface LORD II).
All sales item information is treated using RFC ERP_LORD_GET_ITEM_MULTI, available in SAP ECC.
Please check the following point:
If those structures below were expanded with your custom fields:
SAP CRM:
CRMST_L2_ITEM_COMV
CRMST_L2_ITEM_COMC
CRMTT_ADMINI_ERPIL
CRMTT_ADMINI_I_ERPIL
SAP ECC:
TDS_RFC_ITEM_COMV
TDS_RFC_ITEM_COMC
Please check if for your scenario is necessary to implement the enhancement BADI_LORD_DO_PAI method ADD_SUPPLY_LIST. The code below works for header level.
DATA: ls_supply TYPE tds_field_supply.
IF iv_object_id EQ 'HEAD'.
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ENDIF.
I hope it helps!
Kind Regards!

CRM Customer could not be mapped to ERP CUstomer

Dear Experts
SOme times when i create Quoatation when i entere Sold to party system gives following warning " CRM Customer could not be mapped to ERP CUstomer "
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And how t orectify / correct it
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Hi,
Please check similar thread:
http://forums.sdn.sap.com/thread.jspa?threadID=1761946
Denis

Error "CRM business partner could not be mapped to an ERP customer

Hello experts
Kindly help
I am creating quotation in crm web UI and when i save it it gives warning message "CRM business partner 65451 could not be mapped to an ERP customer"
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Then why this warning message is coming
rply

Hello
You have to define mapping between CRM and ERP customer. The information which customer is associated with which BP is stored in CRM in table CRMM_BUT_CUSTNO and but0id. Use transaction PIDE on the ERP side to form mapping. Then work with load of customers.
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Regards, EL

How to create an ERP Sales Order in CRM by referring to CRM Quotation

Hello Experts:
My requirement is as follows:
I have done the replication of customers and materials between ECC and CRM.
I need to create a quotation in CRM and create a follow-up transaction as ERP Sales Order within CRM.
My question is: how do i link the CRM quotation and ERP Sales Order within CRM?
In other words, Once I save the CRM quotation, I need to be able to create an ERP Sales Order within CRM through a follow-up transaction...
Hope I made myself and the question very clear?
Kindly help.
Many thanks and regards,
VSK.
Edited by: venkatskumar on Feb 11, 2011 6:57 PM

Dear,
we faced same situation in ALmansour motors comp. , but we tried to create CRM/Qoutation and replicate it to ERP
and after that we created ERP Sales order () with refrence to our ERP/Qout., the sales order will be replicated automaically to CRM again with same no. () and linked with ERP qoutation which have the same CRM qoutation no(*).
(*) i think after qoutation replication you can use transc. launcher to create ERP sales order through CRM screen.
(**) you have to handle the no ranges for Q. and sales order on both servers to be matched
Note :
to replicate CRM qoutation, be care this configration point,
CRM qout. item category>> ... >> customizing at item level (Qout. Data .. Releveance for Qout.) = 3 initially a sales/service trans.
I hope to it would be useful
سبحان الذي علمنا هذا

Customer invoice in CRM as Vendor invoice in ECC

HI
It is continuation of my question , can we post Customer invoice in CRM to be replicated as vendor invoice in ECC ?
How can we pay the payment as Account Payable.
I request you to answer my question , it is on proiority .
Thanks once again if you can give the answer.
Kind Regards,
Sankara Reddy
HI ,
I have question we have in our business scenario, customer performs service activity say repairing a Lap top, customer uses his own service person (labor) to perform that repair work for that Lap top and raises invoice on company .
Here customer acts as Business partner to company in CRM .(Sold to Party)
We have created him (Sold to Party) as Vendor in ECC.
Here my question is how this customer invoice replicates in ECC as Vendor
invoice.
Is it possible to replicate Customer invoice in CRM to vendor invoice in ECC ?
We need this as vendor invoice in ECC , so that finance person can pay him as Account payable in ECC.
Is there any customization required for this to post as vendor invoice in ECC.
I request you to help me in this regard. Many thanks in advance.
Kind Regards,
Sankar Reddy

Hi Ritesh,
this funbctionality is standard behaviour of ERP.
You can only see the relevant upper nodes in the sales order.
To see more, you've to start another transaction VDH2N; here you see the whole hierarchy.
Kind regards
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How do replicate the contact person to ERP partner fuction from CRM

All experts,
I already replicated contact person from CRM to ERP,but the contact person just appeared in tab contact person in ERP customer general data.
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Hi Raymond,
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Can you please check this on your system?
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Best regards,
Ita

Customer Invoice in CRM to Vendor invoice in ECC.

HI ,
I have question we have in our business scenario, customer performs service activity say repairing a Lap top, customer uses his own service person (labor) to perform that repair work for that Lap top and raises invoice on company .
Here customer acts as Business partner to company in CRM .(Sold to Party)
Here my question is how this customer invoice replicates in ECC as Vendor invoice.
Is it possible to replicate Customer invoice in CRM to vendor invoice in ECC ?
We need this as vendor invoice in ECC , so that finance person can pay him as Account payable in ECC.
Is there any customization required for this to post as vendor invoice in ECC.
I request you to help me in this regard. Many thanks in advance.
Kind Regards,
Sankar Reddy

Hi Ritesh,
this funbctionality is standard behaviour of ERP.
You can only see the relevant upper nodes in the sales order.
To see more, you've to start another transaction VDH2N; here you see the whole hierarchy.
Kind regards
Werner

What are the steps to send sales order custom field from CRM to ECC

Hi Xperts,
We have created a custom field in sales order [ VBAK] and successfully replicate its value from ECC to CRM. But while doing the enhancement to replicate the field value from CRM to ECC [ When the SO is created in CRM ] we are not able to do so.
We used a FM in CRM0_300, but while replicating the SO from CRM to R/3 it is not getting called.
Please help us by providing the steps to do the full enhancement to replicate the custom field of SO from CRM to ECC.
Thanks in Advance.

Hi Anjaneyulu,
We are faced with a similar situation as you.
Here is our scenario with the steps that we performed so far:
1. We have added a few custom fields in CRM 7.0 (Ehp1) using AET.
The BDoc BUS_TRANS_MSG has been automatically extended with these custom fields.
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Could you please give us the steps that you have done.

SAP Cloud for Customer & SAP ECC/CRM OnPremise integration using WebServices!

Hello All,
I would like to ask if anyone has really created a working integration scenario between a Cloud Solution & an ECC/CRM OnPremise solution?
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Thanks Sathya for the response.
https://scn.sap.com/community/cloud/blog/2013/10/10/new-e-learning-for-i
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Any case study on using ERP sales order vs CRM Sales order in IC WEB UI

Hi All,
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udaya

Hi Udaya,
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Best regards
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Creating ERP Sales Order from CRM 7.0

Hi Experts,
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Here a quick Guide -->
Prerequisites
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I want to see the screens or video regarding with this scenario.
Regards,
Memo

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Hi Shreya,
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Hi guru's,
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Replicating ERP Customer Hierarchies to CRM

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