Report instances disappearing after import

Hi,
we are trying to import a Deski report from XI R2 to XI 3.1 that has 58 historical instances as well as 1 recurring instance.
The Import Wizard reports a successful import and then the report is viewable in the folders of the CMC in the 3.1 system.
However once the instance list for the report has been viewed once to check the 58 instances are there, then closed again, the instances disappear and cannot be viewed again.
There are no instance limits set on the folder where the rpeort has been imorted to. The installation of 3.1 is brand new (installed at SP3 level) and there are no other reports in the system.
thanks
Keith

Matthew Palm wrote:
Not sure if I understand correctly. Is there a specific file called "envelope index" located here: home directory/library/mail?
yes, that's exactly it. home directory means you home directory. i figured that was clear. you can get to it by clicking on the house iocon in the sidebar of any finder window. alternatively you can get to it from the top level of the drive by going to /Users/yourusername.
What exactly is that? And by deleting that, will any emails be lost?
no.
Once it's deleted, how does one rebuild the entire mail index? Simply click "Rebuild"? When I did that last night, it only rebuilt the selected mailbox.
no. you just start Mail. it will ask to import your messages . say yes. this will rebuild the whole index.
Also, my old hard drive has my full archive of emails, but since I installed I have about 50 new emails that I do not want to lose. If something goes awry, I can revert to the old archive of emails from the hard drive, but I'd lose the new ones.
you won't loose anything.
Any suggestions on how to avoid that possibility?
Thanks.

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