Report very serious failure

Hi, I would like to report a very serious problem with my envy m6-1310sa, after 3 weeks of purchase, and 4 uses the laptop key board got very hot then shortly after the left hand side of my screen overheated and started to melt,!!! Luckily iwas using it at the time and immediately turned it off then removed the battery, you may wish to consider a product re
call? This could have burnt my house down if I was not in and using the laptop, I purchased from currys burton on trent england martin.cumpstone

09/04/13 - Jeff reached out to customer
Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.

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    Attachments:
    Untitled.jpg ‏115 KB
    Untitled1.jpg ‏113 KB
    Untitled.png ‏199 KB

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