Report views correctly in Report Viewer but on export or print, blank page inserted after every page

Hi all
I'm hoping someone has an idea what is causing this issue. I am using Crystal 2008 and have created many reports over the years, with no issue like this.
I have had to create a label file for an Avery label that does not appear in the Crystal Reports default list of label definitions (have done this many times before for other labels, with no issue).
The report displays perfectly in the CR Report Viewer, however once the report is sent either to PDF export or to the printer, an extra blank page is inserted after every page of the report.
The fact that it displays correctly in the viewer means there is nothing in the report that is amiss.... there is something going on when the report is sent out.
I've read a lot of similar problems, however the idea that it is a network problem doesn't explain why the hundreds of other reports I've created exactly the same way... do not have this problem!
Does anyone know the answer to this puzzle?
regards
Kaz

Hi Karen
Here is the issue. When you look at the report in the viewer you see this:
Notice the dashed line after the body of each label. That line is there because the report is formatted to be a column report:
So the viewer shows you that there is another column to be printed / exported and that is what is happening with the report.
- Ludek

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    oRptView=thisform.oleRptViewer
    oRptOpen=oRptRun.OpenReport('MyReport.rpt')
    oRptView.ReportSource=oRptOpen
    oRptView.ViewReport
    Inside the MyReport.rpt there is two subreport name :
    1. MySubReport1
    2. MySubReport2
    My Question is :
    How to show all view tab (Main Report and all Sub Report) at the 1st time we call ViewReport?
    I try to using command :
    oRptRun=createobject("CrystalRuntime.Application")
    oRptView=thisform.oleRptViewer
    oRptOpen=oRptRun.OpenReport('MyReport.rpt')
    oRptSub=oRptOpen.OpenSubreport("MySubReport1")
    oRptSub=oRptOpen.OpenSubreport("MySubReport2")
    oRptView.ReportSource=oRptOpen
    oRptView.ViewReport
    but only show Main Report (view tab name : Preview)?
    Did I miss any command before I call oRptView.ViewReport?

    Your right, there is only one tab to view the report.
    To open the subreports you will need to click on them in the main report. I don't know of a way to open them programmatically like you are doing here
    http://diamond.businessobjects.com/robhorne</a>

  • View a Detailed report from a link in a General Report?

    Greetings all,
    I have no idea why I am confused on what I am trying to do. I have a Report that Generates a tabluar view off all tickets the actual ticket has 25 fields to be filled in, but of course on the tabular view, I only have four of the relevant fields that the user can see.
    Example:
    TICKETID TICKETDESCRIPTION TICKETSTATUS TICKETOWNER
    0001 | Stuff Broke | Awaiting Customer | Bob
    0002 | Part Missing | Open | Fred
    0003 | Need Help with Stuff | Open | Sandy
    What I am trying to do is create the TICKETID as a link that will open another report with all the details about the Ticket. Currently I have the report and it has a link to go and edit the fields on the form based on P12_TICKETID = #TICKETID# in the link field. But I can't find a way to link it to another report. Am I missing something? I want the user to see all the details about the ticket, but I don't want them to be able to edit the report. I guess I am not clear on how to create a selectable report based on one ticket verses a report that lists them all.
    Currently the tabular report is on my Page 11 and I don't see how to reference the report fields by any P11_xxxx naming as I have tried and it tells me it can't see them.
    The P12_TICKETID is the Form that analysts use to update the ticket, so I don't want the customers to access that unless there is a way to access it as a view only.
    I hope that made sense and if so, could someone tell me what I am missing in my thinking. I would think this would be a standard process for APEX but I am lost on it.
    Thanks in Advance.
    Wally

    If I understand right,you want a new report, that contains all 25 columns, but just for the selected record. There are several ways to accomplish this, including creating a form that would be read-only. To create this as a report, you need to create a new page, you can create a report on that page but use a value attribute pairs report template (this will show the label on the left and the value on the right for each column and each column going down the page, rather than across). Create a hidden item on your page to store the selected ticket_id and then link to that new page, passing #TICKETID# to the hidden item. Lastly, modify the query on your new page to include 'where ticketid = :P?_TICKETID'.
    Again, you could create a classic report that just includes all 25 columns or a form and then make each item display only or the scenario I described above. Good luck.
    -- Sharon

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