Reporting Services not automatically starting. System event log 7009, Application event: 18456

Question

For the past month (since Oct 11,2012)  reporting services (SSRS 2008R2) is not starting after the server is rebooted. The service is set to automatically start and starts manually without a problem.  The system event log contains the following error:
Event ID 7009: A timeout was reached (30000 milliseconds) while waiting for the SQL Server Reporting Services (MSSQLSERVER) service to connect.
SQL logs :
The SQL logs has many "Event 18456 Login Failed, State 38" errors when the database engine starts. I assume clients conections are failing because the databases  aren't online yet. None of these 18456 errors coorespond to the account reporting services
runs under.
The SQL logs indication Event 7009 occures before the "ReportingServer" database is online so im assuming there is a dependancy but I don't know how to avoid this.
This problem is occuring on a number of our servers running SSRS (if not all)
Any ideas?
Paul

Answer 1

Hi A141695,
For Event ID 7009, you can try to do the steps below to resolve it.
    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate and then click the following registry subkey:
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
    3. Right-click Control, point to New, and then click DWORD Value.
    4. In the New Value #1 box, type ServicesPipeTimeout, and then press ENTER.
    5. Right-click ServicesPipeTimeout, and then click Modify.
    6. Click Decimal, type the number of milliseconds that you want to wait until the service times out, and then click OK.
For example, to wait 60 seconds before the service times out, type 60000.
Quit Registry Editor, and then restart the computer. For more information about it, please see:
http://www.sqlservercentral.com/Forums/Topic850540-1550-1.aspx#bm851211
http://myitforum.com/myitforumwp/2012/08/22/configmgr-2012-sms_srs_reporting_point-component-failure/
If you have any questions, please feel free to ask.
Regards,
Charlie Liao
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