Required Disk not Available

I have an ipod classic that does not want to sync with my Windows XP laptop. Everytime I try to I get a warning bar that says unable to sync the required disk is not available. I took both the laptop and ipod to an Apple store and they said that its not the ipod, its my laptop. We tried reinstalling itunes, different usb ports and restarting the laptop but nothing has worked so far. Any suggestions on how to fix this problem? It only started up about a week ago

To verify that it was indeed the laptop that was causing the problem did you try another computer? Of course it could also be the USB cable. If possible connect the iPod to another PC or use a different USB cable.
Is the Enable Disk Use option ticked from under the iPod's Summary tab?
B-rock

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Photoshop can't initialize because disk not available

Because of the smaller size of the boot disk of my Mac (40GB) I have to move everything to a larger capacity drive. I have been using a 500GB firewire drive for almost a year for mass storage. I am now have it running as my startup drive, then I will upgrade to OS X 10.5.x on the 500 GB drive. Right now BOTH drives are running 10.4.11. I will keep the older drive on 10.4 until all apps that need upgrading to run on 10.5 have been replaced.
I used Carbon Copy Cloner to copy the entire original drive content to the newly initialized large drive. The problem is that Photoshop will NOT start up from the new drive. It will get to the point of measuring memory, then gives an error message of "could not initialize Photoshop because the disk is not available".
If I click on the Photoshop app on EITHER drive while using the system on the 500GB drive, I get the disk not available message. If I reboot on the original drive, Photoshop WILL run as before. Clicking on the app on the 500 GB drive while running the OS on the small drive still gives the error message.
This problem only is with Photoshop, not InDesign or Illustrator which work normally. Needless to say, having to reboot back and forth is a big pain in the back side and a huge waste of time. There must be an invisible file that requires Photoshop to run on a particular drive with a particular installed OS.
Before I update to CS3, I want to be sure I will be allowed to install on the larger drive and not be forced to install on the drive that the only working version OS Photoshop will run. I have not tried to see if I can run the "new" Photoshop transferred to the 500 GB drive by deleting the original version. I can't afford to run the risk not having any Photoshop at all.
Much to my dismay, you can NOT re-install CS2 for any reason if there is not an older version of Photoshop so it knows you are upgrading. Once you install the one time as an upgrade, you have a set of very expensive coasters!!!! What if a drive dies or an app gets corrupted and you have to re-install? Guess you shell out $1,200 for a new full version. What a rip off!!!!!!!!!!!!!!!!!!!!! If I want to change the way my single computer is laid out, that is my decision, not Adobe's.
Any suggestions or help???
Related to this problem but not requiring a response as it is a complaint -- I tried to deal with Adobe customer service today and after 30 minutes was told I was being transferred to a supervisor. (Talking to the first person was extremely difficult as they were obviously on a phone bank overseas.) When the phone answered, it asked for a mail box number or wait for assistance. I waited and then a message came on that no one available and hung up on me so I had to call back again. I am NOT happy with Adobe at this point.

I have given up trying to get Photoshop to work on the new external firewire drive, so this thread can die like Photoshop has been doing. Right now, I am not particularly thrilled with Adobe.
I have changed the scratch disk so it could be on any of the four drives, but the app that wouldn't open without the error has to be able to be opened to change its prefs ( catch 22). I also changed the ownership, but that didn't help. The drives are all HSF+.
I have now split apps over two internal 40 GB drives with Adobe and Apple remaining on the boot drive and all other apps aliased from the second drive, giving me a total of 41 GB free space. Data files have been relocated to the 500 GB firewire drive along with iPhoto files and iTunes and all archive and backup info on the 750 GB firewire.
I now think the problem is that Adobe does not allow a user to install a useable Photoshop on an external system drive (since it can work if opened from the internal system drive).
Yes, I know I have an older system, but it works, does the work, and has to do for now. Not everyone can afford the newest and best Mac every year!

Backup disk not available - Time Machine

I have an external disk attached to my Airport Extreme through a usb hub and also my printer. Since the upgrade to Yosemite I get constant warnings from TimeMachine "Backup Disk Not Available". In order to make backups I use to

Here is the normal set of changes I tell people to make .. but Yosemite is poor and none of these individually or collectively may help.. sorry.. the issue is directly caused by Apple and until they give a proper fix you are going to be doing jiggery pokery and a lot of hoping for the best.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.

IPod Classic 120GB cannot sync, "Required disk not found"

Somebody, please help! iPod Classic 120GB charcoal, current OS as of about a week ago (won't stay synced long enough for me to see what it is), iMac 24" 10.6.4, iTunes 10.0.1. Let me know if you need any more info and I'll try to provide it.
Everything was absolutely fine until I updated to the newest version of iTunes. Now, when I plug in my iPod, it says it's connecting then jumps straight to the "Okay to disconnect" screen. It never shows up in iTunes at all. After doing this repeatedly, I unplugged it then immediately plugged it in again before it had finished the progress bar on the "Okay to disconnect" screen, and it finally showed up in iTunes, but it gave me an error of "iPod was not properly disconnected" then "cannot sync - required disk not found" and disconnected itself again.
I tried resetting it (menu+center buttons) while it was plugged in, and this did nothing. iTunes still didn't recognize it at all.
About a week ago, I followed some instructions somewhere and toggled the "enable disk use" option (I usually keep it unchecked) then was able to restore it. The songs were added back in a bizarre order (not alphabetical, not chronological, songs within an album added out of order, jumping from artist to artist, etc.) and I had to sync it again for three random albums that it missed the first time, but once everything was in again it was fine. I haven't added any new songs or playlists to my iTunes library since then (just changed a few ratings and I like to keep track of play counts), but when I tried to sync it again this morning, I got exactly the same errors.
The only difference this time is that it alerted me that one song in my library (a song I happen to like very much) could not be synced. The song still shows up on my iPod, but will not play. It still appears and plays in iTunes on the computer.
The iPod works perfectly in day-to-day use and is a little over a year old. I take very good care of it (my previous iPod is four or five years old and still works fine) and it has never had any problems before this. It has almost 100GB worth of music (no other media, just music), which makes it pretty annoying to have to restore it more than absolutely necessary. What is going on here and is there some way to fix it that will last longer than a week?

Hi, yeah I'm experiencing the same issue as everyone else with a 120gb iPod classic using iTunes 10.1.1 (4). Started about the time of OSX 10.6.5 update and hasn't been resolved with the OSX 10.6.6 update.
iPod attempts to Sync but now quits without even appearing on the computer let alone iTunes.
I have ESET security but quitting the app doesn't help.
I also have an iPhone 3Gs and that's still syncing fine (thank heavens), via a different library.
I've since managed to wipe the iPod clean (back to factory settings) as forced to do so by following the instructions in another post to remove the iPod Photo Cache. I then moved my iTunes folder to another directory for safe keeping.
I set up a clean iTunes database thinking my old one might have been corrupted. To do this you open iTunes from scratch while holding down the option key and select "Create Library". iTunes then remembers the last library created whenever you open the app.
When I am able to see the iPod summary screen (a rare occurrence now) I see that "enable disk use" is checked ok - this has been noted as a problem in previous forums. So that's not the issue.
Actually the iPod doesn't even stay connected to my 2010 unibody MacBook Pro when the iPod is switched over to disc mode. It immediately goes into "OK to Disconnect".
So I now have a clean iPod, and clean iTunes - all empty and essentially useless!
Anybody out there with any ideas? Plllleeeeeeeese?

IDVD - "supported disk not available"

When I rip a disk using MTR and burn it using DVD2One or Disk Utility, I get a message "supported disk not available" when I try to play in iDVD. This has started happening after a few dozen successful burns.
I also cannot find a guide to error messages for Disk Utility.

Yes, you're right. I did mean DVD player. Good catch. DVD2One (always an adventure!) does compress to 4.33 GB so the file fits on a standard DVD RW. Since you mention it, the problem started when I opened a new pack of DVDs, Memorex in this case. But some worked fine. I just put in a new blank disk and Disk Utility is saying capacity is 0 bytes, write ability is read only. Does that indicate a bad disk? If so, I have a lot of them. I've heard good things about Toast, but I was avoiding the $100 cost, since DVD2one is supposed to burn, and I already spent about $60 for that. Wish I hadn't. Thanks for the insight, Glenn. Anything else that comes to mind, I'd appreciate hearing.

Backup disk not available error

I had been using a Time Capsule as a backup device for years. It has worked very well. Last month, there was some work being done in my house and the contractors knocked over my cable modem and Time Capsule. They weren't damaged, but they got disconnected.
I had trouble getting everything started back up until I reset the Time Capsule to its factory settings and set up a new network, that had the same name as my old one.
The Time Capsule transmits fine, but it won't make backups.
I get a variety of error messagess:
1) Backup disk not available
2) User name or password for backup disk is not available
I know the passwords are correct. The backup disk shows up in Finder. But the Time Capsule won't start backing up.
I have tried deleting an entry from the Preferences folder for the Time Machine and reestablishing it and I get the same error.

This was finally solved by removing every possible permutation of the name of the network and TC from the Keychain and reentering all the passwords.

DVD Player problem - "supported disk not available" ?

Hi all,
Running DVD Player 4.6.5 on Tiger. Up until a while, everything was fine. Now, it won't play any DVD. It starts when I insert a DVD, but does not start playing automatically (which is what the setting currently is). When I start playing manually, all I get is the message "Supported Disk Not Available" with a stop sign beside it.
Any suggestions/ideas/things to look into?
Thanks,
Simon

Mine does this on occasion.
Haven't figured out what the problem is but restarting fixes it.
Can't get it to repeat the problem enough to troubleshoot it.
I posted a year ago but no responses.
http://discussions.apple.com/thread.jspa?messageID=4112854&#4112854

HT2499 dvd player - what do i do if i get a msg saying supported disk not available

Trying to play a dvd movie on my MAC. My DiscBurner type is OPTIARC DVD RW AD-5680H. After puuting DVD movie in and click play with the remote it says Supported Disk Not Available. Have MAC OS X 10.6.8

Found my problem. I had VMWare open and running Windows 7. Windows media player was tring to run the DVD and the same time my MAC was so I shut down the Windows & and VMWare and then it released whatever hold it had on it and the came right up on my MAC. Issue resolved.

"backup disk not available" since moving to 5GHz

Dear Community,
I am getting "Backup Disk Not Available" since switching to the 5GHz band.
I've have to leave the 2.4GHz because it's simply too congested round here. All the neighbours have wireless and I kept getting dropout and slow streaming of video and audio.
My Time Machine is extended by an Airport Extreme and both have 2.4 and 5 GHz bands enabled.
I looked on Airport Utility - but that is giving me a nonsense result - my Time Machine is not turned off. The Airport Extreme close to the room where I am - is only there to extend the network, but Airport Utility tells me that that is connected straight to the internet.
What can I do?
Thanks for your time.
Yours,
Amro

A second restart seemed to fix it!

MPPE required but not available

Hi,
Seems like this issue is recurring on the discussion board.
I am running pptp-vpn on an osx server 10.5.7, which is also an OD master.
EDIT: Should add that I was using my OD accounts to VPN, not local accounts.
Until yesterday, the pptp-vpn worked. But today I get this error (I did some changes to the DNS server yesterday, and shutdown the OD replica, probably what caused it):
"MPPE required but not available."
Logs here:
#Start-Date: 2009-07-31 09:28:31 CEST
#Fields: date time s-comment
2009-07-31 09:28:31 CEST Loading plugin /System/Library/Extensions/PPTP.ppp
2009-07-31 09:28:31 CEST Listening for connections...
2009-07-31 09:28:54 CEST Incoming call... Address given to client = 10.3.10.1
Fri Jul 31 09:28:55 2009 : Directory Services Authentication plugin initialized
Fri Jul 31 09:28:55 2009 : Directory Services Authorization plugin initialized
Fri Jul 31 09:28:55 2009 : PPTP incoming call in progress from 'HEREWASMYCLIENTIP'...
Fri Jul 31 09:28:55 2009 : PPTP connection established.
Fri Jul 31 09:28:55 2009 : using link 0
Fri Jul 31 09:28:55 2009 : Using interface ppp0
Fri Jul 31 09:28:55 2009 : Connect: ppp0 <--> socket[34:17]
Fri Jul 31 09:28:55 2009 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0xfebd0071> <pcomp> <accomp>]
Fri Jul 31 09:28:55 2009 : rcvd [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xc1569522> <pcomp> <accomp>]
Fri Jul 31 09:28:55 2009 : lcp_reqci: returning CONFACK.
Fri Jul 31 09:28:55 2009 : sent [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0xc1569522> <pcomp> <accomp>]
Fri Jul 31 09:28:55 2009 : rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0xfebd0071> <pcomp> <accomp>]
Fri Jul 31 09:28:55 2009 : sent [LCP EchoReq id=0x0 magic=0xfebd0071]
Fri Jul 31 09:28:55 2009 : sent [CHAP Challenge id=0x87 <90748838ee766580e2607fe03aabb64d>, name = "MYSERVERHOSTNAMEHERE"]
Fri Jul 31 09:28:55 2009 : rcvd [LCP EchoReq id=0x0 magic=0xc1569522]
Fri Jul 31 09:28:55 2009 : sent [LCP EchoRep id=0x0 magic=0xfebd0071]
Fri Jul 31 09:28:55 2009 : rcvd [LCP EchoRep id=0x0 magic=0xc1569522]
Fri Jul 31 09:28:55 2009 : rcvd [CHAP Response id=0x87 <ed961c48a2d2bf4a740d5bc5c8fe52120000000000000000fad480211366fb8d7360a82a1cfe50 c9e994fe5f85c9166900>, name = "larsrohdin"]
Fri Jul 31 09:28:55 2009 : sent [CHAP Success id=0x87 "S=EB025BB4770A6FF010F57860F8B00FDE74FDDC00 M=Access granted"]
Fri Jul 31 09:28:55 2009 : CHAP peer authentication succeeded for larsrohdin
Fri Jul 31 09:28:55 2009 : DSAccessControl plugin: User 'larsrohdin' authorized for access
Fri Jul 31 09:28:55 2009 : MPPE required, but keys are not available. Possible plugin problem?
Fri Jul 31 09:28:55 2009 : sent [LCP TermReq id=0x2 "MPPE required but not available"]
Fri Jul 31 09:28:55 2009 : rcvd [CCP ConfReq id=0x1 <mppe +H -M +S +L -D -C>]
Fri Jul 31 09:28:55 2009 : rcvd [LCP TermAck id=0x2]
Fri Jul 31 09:28:55 2009 : Connection terminated.
Fri Jul 31 09:28:55 2009 : Connect time 0.0 minutes.
Fri Jul 31 09:28:55 2009 : Sent 0 bytes, received 0 bytes.
Fri Jul 31 09:28:55 2009 : PPTP disconnecting...
Fri Jul 31 09:28:55 2009 : PPTP disconnected
2009-07-31 09:28:55 CEST --> Client with address = 10.3.10.1 has hungup
I have tried everything in this thread:
http://discussions.apple.com/thread.jspa?threadID=1286988&tstart=0
and this one:
http://discussions.apple.com/thread.jspa?messageID=6560466
But no luck.
Any ideas? Anyone? Really do not want to reinstall my server again.
Or as another solution, is there any third party pptp-servers out there for osx server, as this one is really unreliable.
Best Regards,
Lars Rohdin
Message was edited by: larsrohdin

Tyghe got it right, HOWEVER, if your OD is munged for any reason OR there are more than one user, you many need to be more 'invasive' about cleaning up and then fixing this issue
If you run the command `vpnaddkeyagentuser /LDAPv3/<od servername>` and it just keeps prompting me like it isn't authenticating, you OD is probably either unstable or non functional. Probably needs an archive and demote-promote.
If you run the command and it runs without prompting me for any username or password and adds an entry into the system keychain but does not create a user on the OD server, it is probably similar to issue as above.
The way I would deal with this is to clear the keychain of EVERY entry, then open WGM, delete all the VPN MPPE users, and try the command again. There will only be one user that contain the 'secret' password for MPPE use, attached to VPN and the password is placed in to the keychain, all others are now dead.
Peter

DVD will not play and states "supported disk not available" and makes a weird noise and then ejects the dvd

My MacbookPro is only 5 months old and in really good condition. The only problem I am encountering is that when I insert any type of dvd disc, it starts to make this weird grinding noise that goes eeee-eeee, and then does that a couple of times and then the disc ejects on its own. When i try to play it with idvd, it does the same noise thing and then iDvd state "supported disk not available". The dvd does not even read on the computer.

If only five months old it is still under warranty. Take it back.

Error in Inbound Queue : Internally required memory not available

Hi,
We are trying to send 110MB file from R/3 to Legacy thru XI. It is failing in XI inbound queue with error <b>Internally required memory not available</b>. When i saw memory usage in XI server it is using full 3GB of extended memory and entering in private mode. We dont have any problem upto 50MB files.
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My time capsule worked for several weeks and is now telling me backup disk not available? What to do?

My time capsule worked for several weeks and now is not backing up. Tells me backup disk not available? Any suggestions?

This is a lion bug..
Generally just rebooting the TC will get it back. Otherwise you need to reset the TC and redo its setup.
Tell us a bit more.. but there is as yet no work around or fix for lion.
Certain things help.. but wireless is also a weak link. It will generally work better by ethernet.
Try and get back if it is still bugging you.. I can suggest some other things.. but I do not know of or read a bullet yet.
(Snow and TC firmware 7.5.2 which I run do not have this issue.. so the bug was introduced with Lion and 7.6 firmware)

Required disk not found

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If you're using XP, the following document may be of some assistance:
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https://discussions.apple.com/message/8488249#

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