Resizing images in printed documentation

I have Robohelp 10. Is there a way to resize all images to 80% when creating a word and pdf document. If I create an image style to 80%, it is ignored when creating printed documentation but works for online HTML help.

Hi there
From what I'm reading, it would seem that you are using CSS to present images at 80%, no?
If that's the case, it would seem you want your images presented at 80% of original size regardless of whether they are presented on the screen or whether you are creating printed output. And if that's the case, I'll ask the obvious question.
Why don't you simply scale them to 80% before inserting them into the project? Wouldn't that solve the issue and eliminate any need to create a CSS rule to scale the image?
Additionally, by scaling in the browser you are likely causing horrible loss of quality. And causing the page to take longer to load because the larger image is being loaded when the page is viewed.
Cheers... Rick
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Help: Resizing images for Printing with CS3

Hello All,
Thus far, I've done most of my printing with my Epson 3800 on paper below 8.5 x 11 which was no problem. Now I'd like to do some larger stuff like 13 x 19 and 17 x 25. Image size is 3504 x 2336 psd. @ 360ppi. (workflow is RAW to Adobe RGB 16-bit 8.2MP) I'd like to maintain the 360ppi resolution, but resize to say 12 x 18 or larger and then apply final sharpening.
My confusion is with the up-sizing steps themselves. I've heard it's best to increase image x% over target image size via Bicubic(?) and then to reduce x% to target size using Bicubic sharpener(?) or something to that effect. Can someone please walk me through the process so I can get the hang of it? Thank you!
Mike

MJCarnegie wrote:I've heard it's best to increase image x% over target image size via Bicubic(?) and then to reduce x% to target size using Bicubic sharpener(?) or something to that effect.
Sounds like one of those tales from an older technology.
Just use the resampling method as recommended in the Image size dialog

Custom resizing images when printing in Elements 11

Hi friends .... I could use some help ... When I was using an older Photoshop version ...I could select "print with preview" and there I could adjust the size and proportion of the image to the paper size - I would see the paper in a preview box and could adjust the image by sliding the box at the corner points and size the image any way I wanted ... and could see the actual preview of how the image could fit on the paper .... in Elements 11 - even if I do a PDF and print in Preview- there's no way I can see to do that ... I only see options for set sizes- even under the custom sizing menu ... I'm using exactly the same printer that I used with Photoshop - so I'm assuming this is a limitation with Elements ... I don't even see the option in Elements printing to change the image percentage as I've been used to with any other page setup before .... Please give any advice - this is making printing exactly what I want pure guesswork and is very difficult for me ...there must be something I'm missing when I print with Elements 11 .... thanks for any help ...
David

Oh yes it has Barbara. David is right. Have a look at Elements 5. I got that free and would still be using it if I hadn't had to upgraded to Windows 7. I've now had to buy Elements 11 because Elements 5 wouldn't load and Elements 11 does not have that fascility that David laments. I used that printing option almost exclusively for printing cards and I bitterly regret not having it now. I'm very disappointed with these printing options in Elements 11. The problem is that Photoshop eminates from the one country in 180 that seems manacled to its imperial measurements that the rest of the world has to keep wading through. I expect that to acquire my favourite printing fascility I shall have to get the full verson. I have seen it in screenshots, so I know that it is there. It's all very well for Barbara to say resize before entering the print window but this is just trial and error and takes forever. In the meantime I shall continue to spend ages working round this cumbersome resizing problem each time I print my cards.

Footer image not resizing in printed documentation

RH11
Does anyone know why an image inserted into a footer master page is not automatically resizing to the width of the printed page when applied to a print layout and output to Word? If you insert an image into the body of a topic or a master page and generate printed documentation, the image automatically resizes.
I'm trying to insert a high-res footer image (300 dpi) into my footer so that it appears on every page, but at the moment it's being embedded at full-size.
Thanks
Jonathan

Firstly, your better off using liststyles than paragraph list styles, I screwed around a long time before I had to set everything to liststyles rather than paragraph ones. So dont worry about that.
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Im not sure about the style settings, I have the same text setting applied in my list style as I use for my 'normal' text. Though I think you can select the text in a list and apply a paragraph style to it....i just tried and it worked, but to be on the safe side you might want to set the text formatting in the list style css too..
mine looks like this
li.NumberList {
    font-family: Helvetica, sans-serif;
    font-size: 10pt;
    color: #524C45;
    list-style: decimal;
    margin-bottom: 6pt;
    margin-top: 6pt;
As for printed formats not indenting lists, this is an issue. So far I have found no way around it because you cannot map a list styles in RH to a list style in Word. This has also created errors for line spacing and indents - and I found the indents are severly messed up when using list styles in snippets. Everytime I create printed documentation I have to manually fix it, a pain but it doesnt take too long....you could use macros etc to speed it all up for you.
Submit a Wish Form.
Hope it helps.
Nick

Automatically Image-Resize On Printed Documentation Output

Hello,
I'm again
I have one new problem.
If I generate a printed documentation as *.docx file, RoboHelp is resizing my images.
I insert screenshots in the topics und gave them new width and height values.
If I generate the output as *.docx, RoboHelp take my image, keep the width, but resets the height to the original one. So I have horrible stretched pictures
How can I solve this problem?
Does somebody maybe know it?
Cheerio,
Denis

By "export" I take it you mean create a printed document.
See if it happens in a new project and if it does, then it looks like a bug.
The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Images not in printed documentation

When generating printed documentation from RH7 (selecting
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results. All I see are the {bmc <file name>.bmp} references.
I know this worked in version 5 and I read the release update for
7.0.1 (which I installed) that indicates it was fixed; but no joy.
BTW, I have tried this with a new test document, re-booted the
computer, etc.
What is going on here?

A point of interest with this problem. I have noticed that,
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interesting, in that, as I recall in RH5 it would show the graphic
that was selected. For some reason this installation is not making
the connection back to the inserted image. I'm thinking this is the
root of the problem. Now, the question is: How do I correct it?
Also, you will note that I previously indicated "this
installation". This is due to my experimenting with an installation
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installation) and the Printed Documentation feature works - sort
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final step where the pop up dialog box indicating the process
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Some images do not print when in printed documentation

I have been encountering this problem for over a year now...
I maintain over 20 projects in RoboHelp HTML. I have numerous
printed document layouts defined. However, in what appears to be
random situations, some of my images do not print. They display
online just fine, but they are not visible in the printed
documentation. Only a blank gap displays where the image should
display. And there is no conditional build tag applied to any of
these images. The reason I think it is random is because, if I
perform the following test, the images print just fine:
- duplicate the printed documentation layout
- remove, from the duplicate copy, all of the pages
surrounding a page that contains an image that does not print
- generate the duplicate copy

I had a similar problem with missing images. I never really
solved it, but it (apparently) went away. One thing which helped
was ensuring that none of my images had filenames containing
spaces.
In addition, selecting Link images rather than Embed can be
useful; missing images are then replaced by a red cross which makes
it easier to locate the problem.
Also, in Word, you should uncheck Tools > Options >
Print > Update Fields (that is for Word 2003).
--- Derek

Printed documentation does not display some images in PDF

Some of the images in my printed documentation do not display
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missing. There is a gap where the image is supposed to appear, but
no image displays.
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Do they appear in Word? What version of Word? Is it always
the same images? How much RAM do you have?

Why do my resized images print out original size?

i understand how to resize images (somewhat). however, when i print them, they are printing as original size. what do i have to do to correct this? i have searched the web in vain, am just not finding info. everything is about resizing only. i am using picture manager. have also tried with paint and photo gallery or something. no one in this house is very computer saavy, PLEASE HELP!!!

Thankyou for your response! Still in need of help!
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       This is truly driving me insane! I have spent hours and hours trying to figure it out for myself, as well as searching the web, and asking for help from different forums. (Not to mention wasting lots of ink!??!!!!)
                                                     I Truly would appreciate any help,
                                                                      SINCERELY,
                                                                      lamblovegirl

Images Blurry on Printed Documentation Output

Hello everyone,
With my current project, consisting of several linked Word documents, when I generate a printed documentation output the images (pdf or word) within the document are extremely blurry.
The images are embedded within the Word docs, then linked into RH9.0.2. The quality is rather poor, and I wonder if anyone knows how to get a better result when generating the printed documentation.
Thank you,
Jerry

It's a long thread but hopefully it has some pointers in it. http://forums.adobe.com/thread/997350?start=0&tstart=0
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Customizing header and footer in the printed documentation

Hi,
I'm using a trial version of RoboHelp 2007 and Word 2003.
I have two question about customizing the header and footer
of the printed documentation.
In the printed documentation the footer repeat at the bottom
of each page and contain page numbers, which appear left-justified
on even-numbered pages and right-justified on odd-numbered pages.
How can I customize the footer, that pages numbers appear
always right-justified?
In the printed documentation the header repeat at the top of
each page and are blank on the first page of sections. The name of
the manual appears on even-numbered pages, left-justified. The name
of the root chapter appears on odd-numbered pages, right-justified.
How can I customize the header, that
on every page the name of the root chapter and the name oft
the manual appears? Furhermore I want to include a picture in the
header. How can I realise this?

You can't from RH. See the article on my site.
Images in the header are tricky. If you use the setting that
I think enables that, you will also get the images in the TOC. Try
putting a two cell table and putting the heading in one and the
image in another.

Unable to Generate Printed Documentation in PDF Format

This past week I started having a consistent error when attempting to generate a Printed Documentation layout. This error reads "Internal error encountered, Failed to generate Printed Documentation." Prior Printed Documentation builds on this same project completed fine. Nothing was done to the Help project between the times when this worked and when it no longer was able to create Printed Documentation.
I receive this error even if I generate an entirely new "blank project" build, and then attempt to create a Printed Documentation build from this new blank project. Researching this error, I see this has been a reoccuring problem with this product for some time. The few threads that list the problem as having been "fixed" provide resolution steps that have not worked in my case. Right now I am waiting for our IT Helpdesk people to re-install the Suite. Hopefully this will resolve this problem.
Additional information on this problem - PDF Printed Documentation is failing - the HTML build works fine. If I select just a .DOC Printed Documentation output, this also works correctly. The resulting Word document looks good, although hyperlinks do not work within this Word document. I have reloaded Office 2003 as a troubleshooting effort, but this has nbot resulted in any change in symptoms.
The entire error text is enclosed below, although several other people have also done this in past entries. The few lines that read "Warning, and then report a style issue is NOT the problem here. As stated earlier, when I do this same Printed Documentation build on an entirely new "blank project" it does not work, and the Output text in that case does not contain any such "Warnings" about Styles.
Error text below:
Starting to build Printed Documentation...
Printed Documentation processor 8.0.1.204
Building C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 2 seconds.
Preparing environment...
Printed Document Generator Environment: Word 11.0.8313, OS 5.1.2600, RAM 2048 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'RF-7800V-HH About this Help'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'RF-7800V-HH Help and Support'...
Processing 'RF-7800V-HH Welcome'...
Building 'RF-7800V-HH RSP Help'...
Processing 'RF-7800V-HH Station Information'...
Building 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Anc. Connector Mode'...
Processing 'RF-7800V-HH No-Sync Beeps'...
Processing 'RF-7800V-HH Power Management'...
Processing 'RF-7800V-HH Retransmit'...
Processing 'RF-7800V-HH USB Mode'...
Processing 'RF-7800V-HH Broadcast Gateway'...
Processing 'RF-7800V-HH IP Routing'...
Processing 'RF-7800V-HH Voice Settings'...
Processing 'RF-7800V-HH Time and Date Settings'...
Processing 'RF-7800V-HH Position Reporting'...
Processing 'RF-7800V-HH User Interfaces'...
Processing 'RF-7800V-HH Net Switches'...
Processing 'RF-7800V-HH Ethernet Interface'...
Building 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Radio Passwords'...
Processing 'RF-7800V-HH GPS'...
Processing 'RF-7800V-HH Locksets'...
Building 'RF-7800V-HH Network Types'...
Processing 'RF-7800V-HH Network Types'...
Building 'RF-7800V-HH Fixed Frequency LOS'...
Processing 'General Information - Fixed Frequency LOS'...
Processing 'RF-7800V-HH FF Network Information'...
Processing 'RF-7800V-HH FF Preset'...
Processing 'RF-7800V-HH FF General'...
Processing 'RF-7800V-HH FF Comsec'...
Processing 'RF-7800V-HH FF Data-Voice'...
Processing 'RF-7800V-HH FF Squelch'...
Processing 'RF-7800V-HH FF Advanced'...
Warning: style (p.Heading7) is not defined and will be mapped to 'Normal'.
Building 'RF-7800V-HH Quicklook'...
Processing 'General Information - Quicklook'...
Processing 'Hopset Creation - Quicklook'...
Processing 'RF-7800V-HH QL Network Information'...
Processing 'RF-7800V-HH QL Preset'...
Processing 'RF-7800V-HH QL General'...
Processing 'RF-7800V-HH QL Comsec'...
Processing 'RF-7800V-HH QL Data-Voice'...
Processing 'RF-7800V-HH QL Advanced'...
Building 'RF-7800V-HH Sample Plans'...
Processing 'General Information - Sample Plans'...
Processing 'Simple Fixed and Quicklook Nets'...
Processing 'Single Fixed and Quicklook Nets'...
Processing 'RF-7800V-HH Manage Keys'...
Processing 'RF-7800V-HH Program Radio'...
Building 'RF-7800V-HH Tech Support'...
Processing 'RF-7800V-HH Technical Support'...
Processing 'RF-7800V-HH Radio Firmware Compatibility'...
Building 'FAQs'...
Processing 'RF-7800V-HH FAQ Index'...
Processing 'FAQ 01'...
Warning: style (span.strong) is not defined and will be removed.
Warning: style (p.para) is not defined and will be mapped to 'Normal'.
Processing 'FAQ 02'...
Processing 'FAQ 03'...
Processing 'FAQ 04'...
Processing 'FAQ 05'...
Processing 'RF-7800V-HH Glossary'...
Warning: style (p.FM_CellRowHead) is not defined and will be mapped to 'Normal'.
Warning: style (span.Glossary) is not defined and will be removed.
Warning: style (p.FM_CellBodyLeft) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_GLOSSARY) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_Para) is not defined and will be mapped to 'Normal'.
Completed building chapters...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Generating 'Printed_Documentation.pdf'...
Failed the generate PDF file 'C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.pdf'...
Failed to save 'Printed_Documentation.doc'...
Cleaning up temporary files...
I am pretty sure nobody will have any fix suggestions that work to solve this problem, but I am making this entry for historical purposes. I will add an entry stating whether the Suite reload resolves this issue.
Thanks,
Tim C @ Harris

If I select ONLY the Word DOC Output format in the Printed Documentation
setup, the output is created without an error (output text below). Links do work within
this Word document (a symptom change since installing patch 8.0.2).
When I use this Word document to create a PDF (using the Adobe PDF
printer driver) a PDF is successfully created, however no bookmarks are
created in the bookmarks panel and none of the links in this PDF work
(although they are created looking like they will work, i.e., blue
underlined text).
Regards,
Tim
------------- Output Text --------------------------
Starting to build Printed Documentation...
Printed Documentation processor 8.0.1.204
Building C:\Documents and Settings\tcleary\My Documents\My RoboHelp Projects\Adobe RoboHelp 8\10515-0366-5004_7800v-hh rsp\!SSL!\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 3 seconds.
Preparing environment...
Printed Document Generator Environment: Word 11.0.8313, OS 5.1.2600, RAM 2048 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'RF-7800V-HH About this Help'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'RF-7800V-HH Help and Support'...
Processing 'RF-7800V-HH Welcome'...
Building 'RF-7800V-HH RSP Help'...
Processing 'RF-7800V-HH Station Information'...
Building 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Features'...
Processing 'RF-7800V-HH Anc. Connector Mode'...
Processing 'RF-7800V-HH No-Sync Beeps'...
Processing 'RF-7800V-HH Power Management'...
Processing 'RF-7800V-HH Retransmit'...
Processing 'RF-7800V-HH USB Mode'...
Processing 'RF-7800V-HH Broadcast Gateway'...
Processing 'RF-7800V-HH IP Routing'...
Processing 'RF-7800V-HH Voice Settings'...
Processing 'RF-7800V-HH Time and Date Settings'...
Processing 'RF-7800V-HH Position Reporting'...
Processing 'RF-7800V-HH User Interfaces'...
Processing 'RF-7800V-HH Net Switches'...
Processing 'RF-7800V-HH Ethernet Interface'...
Building 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Global Settings'...
Processing 'RF-7800V-HH Radio Passwords'...
Processing 'RF-7800V-HH GPS'...
Processing 'RF-7800V-HH Locksets'...
Building 'RF-7800V-HH Network Types'...
Processing 'RF-7800V-HH Network Types'...
Building 'RF-7800V-HH Fixed Frequency LOS'...
Processing 'General Information - Fixed Frequency LOS'...
Processing 'RF-7800V-HH FF Network Information'...
Processing 'RF-7800V-HH FF Preset'...
Processing 'RF-7800V-HH FF General'...
Processing 'RF-7800V-HH FF Comsec'...
Processing 'RF-7800V-HH FF Data-Voice'...
Processing 'RF-7800V-HH FF Squelch'...
Processing 'RF-7800V-HH FF Advanced'...
Warning: style (p.Heading7) is not defined and will be mapped to 'Normal'.
Building 'RF-7800V-HH Quicklook'...
Processing 'General Information - Quicklook'...
Processing 'Hopset Creation - Quicklook'...
Processing 'RF-7800V-HH QL Network Information'...
Processing 'RF-7800V-HH QL Preset'...
Processing 'RF-7800V-HH QL General'...
Processing 'RF-7800V-HH QL Comsec'...
Processing 'RF-7800V-HH QL Data-Voice'...
Processing 'RF-7800V-HH QL Advanced'...
Building 'RF-7800V-HH Sample Plans'...
Processing 'General Information - Sample Plans'...
Processing 'Simple Fixed and Quicklook Nets'...
Processing 'Single Fixed and Quicklook Nets'...
Processing 'RF-7800V-HH Manage Keys'...
Processing 'RF-7800V-HH Program Radio'...
Building 'RF-7800V-HH Tech Support'...
Processing 'RF-7800V-HH Technical Support'...
Processing 'RF-7800V-HH Radio Firmware Compatibility'...
Building 'FAQs'...
Processing 'RF-7800V-HH FAQ Index'...
Processing 'FAQ 01'...
Warning: style (span.strong) is not defined and will be removed.
Warning: style (p.para) is not defined and will be mapped to 'Normal'.
Processing 'FAQ 02'...
Processing 'FAQ 03'...
Processing 'FAQ 04'...
Processing 'FAQ 05'...
Building 'RF-7800V-HH Glossary'...
Warning: style (p.FM_CellRowHead) is not defined and will be mapped to 'Normal'.
Warning: style (span.Glossary) is not defined and will be removed.
Warning: style (p.FM_CellBodyLeft) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_GLOSSARY) is not defined and will be mapped to 'Normal'.
Warning: style (p.FM_Para) is not defined and will be mapped to 'Normal'.
Completed building chapters...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Completed building Printed Documentation...
Preparing output directory...
Cleaning up temporary files...
Finished Printed Documentation generation in 5 minutes 36 seconds.
Building Printed Documentation complete.

Error when trying to create printed documentation in RH 7

Hello,
I've created a WebHelp project in RH 7 that I'm trying to
make a PDF for, as well. An error always appears when trying to
generate printed documentation, even if only the PDF option or the
Word option is selected. RH 7 processes and builds each of the
pages, index, images, etc. It gets to the very end on the status
bar and an error appears that it failed to generate the PDF.
In the output view, I see that it successfully processed
everything until the end when it says (the last four lines are the
error):
Updating Table of Contents...
Updating Index...
Saving 'GVE_Help_.doc'...
Generating 'GVE_Help_.pdf'...
Failed the generate PDF file '(The path is written here but
has been removed for this post)'...
Failed to save 'GVE_Help_.doc'...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed
Documentation.
Is there any way to get the Printed Documentation to work
properly in RH 7? I receive the same error for any of the WebHelp
projects I've opened in RH 7. I'm using Windows XP and have Word
2003 on my PC if that helps. I believe, but not too sure, RoboPDF
is still on my PC. May this have something to do with it?
Thanks so much, in advance, for any feedback and help.

Try generating just to Word and then creating the PDF from
there. There is a known problem which affects some users but not
others. Cause not known.

Missing Images in Printed Doc

I running Robohelp HTML 6 and I am trying to generate printed
documentation in pdf format.
For some reason it does not include all images. These are gif
and jpg files.
I can't figure out why it includes some images and not
others.

quote:
Originally posted by:
Peter Grainge
To both of you, take a look at the pages on my site about
Printed Documentation and Print Issues. Maybe they will highlight
what is going wrong.
I'm having this same issue as well. I use the following
formats: gif, png, jpg. There doesn't appear to be a rhyme or a
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show up in the online help, and yet several (about 60%) do not show
up in the printed documentation (PDF or Word). It's notable to
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as the image, however it's not linked to the image when you view
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This is highly frustrating and I'm under a deadline which is
that much tighter now that I have to go in and re-add so many
images manually.
Peter Grainge, your site is informative and looks like you
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Anchored Table Width in Printed Documentation

Hi all,
I'm working in RoboHelp 8 HTML and am dealing with a new pain point. Recently I created a step by step how to guide on a page within a table. Instructions are in one column and images in an adjacent column. I discovered however that the table widths weren't anchored in printed documentation. I read online that that this was a known bug so I installed the necessary patch (8_0_1.exe). Now, even after the install, I'm still seeing the problem. The generated webhelp looks fine but when I print the page the margins no longer align. Any insight into the issue would be most appreciated.
- Meredith

Before tackling your question, I strongly recommend you apply patch 802. See Opening Projects on my site.
I once investigated a problem where some cells were going off page and others were fine, is that what you are seeing? The answer is in in Print Issues on my site.
When RoboHelp generates printed output, it sends tables to Word as the defined width unless that width is greater than the width between the margins. Then it does the following:
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See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Resizing images in printed documentation

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