Restart Data Services 3.2 fails

I can not access  trace log, monitor log and error log files. Every time accessing through links I get a time out error. The Server is available and accessible. I just tried to restart the BusinessObjects Data Service - Server through the BO-DS-Servermanager. This has not worked. I can not restart the service "BusinessObjects Data Services".
This Error occures : Error 1053: The service did not respond to the start or control request in a timely fashion"
This happened sometime last months. When I restart the server then all is ok again.
How can I restart the service without reboot?

Hello,
1. What is the version of the Microsoft .NET Framework? (Control Panel > Add/Remove Programs).
2. What is the error message in Event Viewer (Start > Run > eventvwr.msc)?
3. What user run this service (Start > Run > services.msc > Business Objects Data Services > Properties > Log On tab)?
4. Is Data Execution Prevention disabled? (My Computer > Properties > Advanced > Performance > Settings > Data Execution Prevention tab)?
Thank you,
Viacheslav.

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    (12.2) 07-15-14 16:10:43 (14232:12656)  PRINTFN: > 'JOB DEBUG' : '>>> Waking up......  '
    (12.2) 07-15-14 16:10:43 (14232:12656)  PRINTFN: > 'JOB DEBUG' : 'Starting the timer loop number 6...'
    (12.2) 07-15-14 16:10:43 (14232:12656) WORKFLOW: Work flow <WF_Metadata_Files> is started.
    (12.2) 07-15-14 16:10:43 (14232:12656)  PRINTFN: > 'JOB DEBUG' : '>>> $G_FILENAME_IN : ALL_Metadata_SALES.xls...'
    (12.2) 07-15-14 16:10:43 (14232:12656)  PRINTFN: > 'JOB DEBUG' : '>>> looking for input file name
                                                     \\infra\finance\production\sales\Metadata\ALL_Metadata_SALES.xls'
    (12.2) 07-15-14 16:11:08 (14232:12656)  PRINTFN: > 'JOB DEBUG' : '>>>  Input file Name is '
    (12.2) 07-15-14 16:11:08 (14232:12656)  PRINTFN: > 'JOB ERROR' : '>>> Error, Input file  does not exist please confirm existence and restart job'
    I want to update the folder path\\infra\finance\production\sales\Metadata\ALL_Metadata_SALES.xls to \\Home\BIData\finance\production\sales\Metadata\ALL_Metadata_SALES.xls
    when i investigated WF_Metadata_files i saw there is a global called INPUT_DIR i assume I have to change the path there. I tried to find old directory in the batch job but i cant find it and even When i give value to global variable it is still pointing to old path.
    Can anybody please help me.
    Thanks
    Tim

    Hi Tim,
    If having specified the value in the global variable it is still pointing to the old path there can be a couple of scenarios applicable
    1. There is a different global varaiable being used for the file path
    2. The filepath is hardcoded in the file-format or Excel file definition despite the declaration of the global variable.
    Are you getting this error when running a dataflow within this workflow or in a script? It will be better to run the workflow in debug mode and look through the stages to find out where exactly in the workflow it fails.
    kind regards
    Raghu

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