Restore without Apple ID password?
I purchased an iPad at a pawn shop and it had not been reset which didn't seem like a big deal to me so I brought it home and tried many different ways to reeset the device. Without the previous owner's Apple ID password, however, it is starting to seem impossible. Can anybody help? I'm desperate!
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
missmaryx3 wrote:
, it is starting to seem impossible.
It is.
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information > Removing a device from a previous owner’s account
You need to return the Device for a refund.
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I understand that you want to sell your Mac and would like some information about how to best prepare for this. Here is an article that will help you:
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https://support.apple.com/en-us/HT201065
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Synchs iphone but won't restore without password
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Sincerely,
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I have tried to re-install iTunes 11.0.3 at least 6 times.
I have also downloaded iTunes 11.0.3 at least 5 times.
I have changed my Apple ID password.
I have downloaded (again, I've done that many times) iTunes 11.0.3, then I switched off the iMac, then restarted the wi-fi modem. Switched on the iMac, loaded iTunes, same problem.
I tried to just switch off the wi-fi, did the same as point above, same problem.
Even tried to change the system date to 2038, this only seemed (although I doubt it) to fix the "not responding" issue which I had this morning.
The Apple ID password issue, where it asks me for the password loads and loads of times (probably 50 times or more), one after the other has been happening for about 3 days now.
Here is a copy of my message problem:
iTunes Problem, can't seem to find a solution online.
I am running OS X 10.8.3 on an iMac, have just loaded iTunes 11.0.3 a few days ago.
Firstly, I'd open iTunes and it would immediately say it was not responding, I'd have to force quit, try again, re-boot, try again etc. I tried re-installing iTunes, changing password, everything to no avail, then changed my date to 2038, and voila it started responding (no, don't ask me, I just read in online and was desperate enough to try it). Of course, I don't believe that this actually helped, I would like to know what did help or if there is something specific one needs to do to fix this.
I have not been able to get rid of this problem: Whenever I try to make a purchase it asks for my Apple ID password, dozens of times until I give up and press cancel, cancel, cancel.
Why does it do this? I don't want to purchase anything because I can't keep typing in my password again and again. I'm not exaggerating.
As I mentioned, I have tried to re-install iTunes, about 6 times, and I changed my password. I still get the same problem.
Also, my iTunes still looks like the classical iTunes and doesn't have the new interface.
Has anyone experienced this and was able to fix it, or does anyone know what the problem is? Please help, I'm at my wits end.Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
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The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
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Your iCloud password is your Apple ID and password. You must know it since you are posting here.
Have you transfered your MMe account to iCloud? If not, open iCloud in system preferences and sign in with your Apple ID and password.
If you have transfered it to iCloud, do this:
Go to the iCloud icon in System Preferences and open it. Sign out of iCloud.
Open Mail. If the iCloud or MMe account still exists in Mail's preferences under accounts, select the account and delete it. Then sign back into iCloud and choose Mail and any other applications in iCloud that you use. The Mail account should be put into Mail automatically.
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Hi,
As I have said in the title, I was supposed to do a restore on my iPad for work. I backed up the device and then I restored it to factory settings as I was instructed. Now that all of that is complete, I tried to restore it from the back up point I created and it will not recognize my Apple ID password. I really hope that I won't lose all of my data, but I don't know what else to do. I have tried entering my password numerous times. I really hope that someone can help me.Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
The iCloud message always pops up, however, it's conncected to our old Apple ID account which we no longer have the password for. Is there a way to delete that account and make a new one without the old password?
If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
If the old ID isn't yours, or if the new ID is an entirely new ID, you'll have to reset the password for the old ID if you can't remember it: http://support.apple.com/kb/HT5787. (Your iCloud ID is also an Apple ID.) -
I changed my Apple ID that using an invalid email address and I am trying to update iCloud account with my new Apple ID on iPhone 5 with iOS 7.1.2. I am not able to delete iCloud account without the old password. Is there a way to update the Apple ID of my iCloud account?
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Apple Store password change locks out older devices (iPod touch 3rd gen, etc.)
Just what do you mean? Only devices with iOS 7 and later have the Activation Lock that uses our Apple ID, Only the 5G can go to iOS 7 and higher.
Find My iPhone Activation Lock
If you forgot your screen-lock passcode then:
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Unknown Apple ID Password requests when Restoring from iCloud
Hi peeps
Background info:
iPhone 5 64GB unlocked, iOS 8.2, purchased from iStore new two years ago (not some craigslist special)
Has two Apple ID's used on it - my current one from my own country and an old one from when I lived in another country. No other Apple ID's have been used for any purchases on this iPhone ever.
Problem:
I decided to erase my iPhone 5 this morning to try and help with the sluggishness that has been plaguing it after 2 years of hard use. Everything went well and setup seemed normal. Then it got weird...
I am at the point in setup where I've now setup WiFi, entered my Apple ID details and accepted T's & C's, but I'm getting asked to "Enter the Apple ID password for tiffany*****@gmail.com to use for store purchases". This is one of 3 completely unfamiliar Apple ID's that I'm requested to provide the passwords for(plus one is a .ru email address, which makes me even more concerned). What I need to know is
Should I be concerned re my iPhone and Apple ID's security possibly having been breached?
Should I be worried about restoring from a (possibly) hacked iCloud backup and setup as a new iPhone instead?
Is this a common issue? Do other people find their phones requesting the wrong Apple ID password?
I'm opting to "Skip this step" on those accounts for now, but I'm feeling a bit concerned about the whole thing.
Any ideas/solutions would be appreciated!
Thanks
SteveIngo2711 wrote:
Did you use apps bought with different Apple IDs on your phone?
As I stated in my original post "Has two Apple ID's used on it... No other Apple ID's have been used for any purchases on this iPhone ever."
The problem is that the three additional Apple ID's I'm asked to provide passwords for are Apple ID's I have never seen before.
No one else has ever used my phone and all apps are downloaded through the App Store on my two ID's. To my knowledge, I've never done anything odd to create a security risk on this phone. I have never been asked to provide unknown Apple ID details on this phone before today. -
IPhone won't activate after restore - says wrong apple ID/password
Hi everyone,
I recently attempted to upgrade to the latest iOS on my iPhone 4. However there was an error, so my phone had to be restored. I did this, and was then prompted to activate my iPhone.
However it is claiming that I am using the wrong apple ID/password when I am not. I am able to log into My Apple ID online and have done so, and have changed PWs and fiddled around with it but it won't let me sign in!
Can anyone help?Hey dalbruel!
Here is an article that can help you troubleshoot this issue with iMessage:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
Ask to buy without the need to share kids' Apple ID-password
I would like my kids the new "Ask to buy" feature, but it requires them to fill in their iCloud-password right after they hit the Download/Install-button.
I don't want to share their Apple-ID password because it also allows them to turn off stuff like Find my iPhone by mistake.
Sharing an important password like that with feels not right.
Any idea how to enable them to Ask a parent to buy an app via family sharing without the need for their Apple ID-password? Am I missing something? Or is it impossible?It may help to enable the menu bar with Ctrl+B if it is currently hidden.
Use Store > Sign Out to sign out of the iTunes Store.
Use Store > Sign In... to sign into the account you want to use.
tt2
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