Restored Catalog Drive letter confusion

I have Elements 7.0 (20080916.r.508356) running under Vista Home Basic on a Lenovo M57.
I have migrated from a database held on a 1TB USB removable drive attached to a laptop running XP. I backed up the catalog to the USB drive, which when attached to the Lenovo is attached as drive H:
When I re-installed PSE7 on the Lenovo, I went into File, Restore, and selected the backup on the H: drive. I have a copy of all the programs on the E: drive (also a 1TB internal drive), under the folder My Pictures, which is the same folder structure as I had on the H: drive from which I created the catalog backup.
When I go into Organiser an view by Folder location all the files are listed under drive E:\My Pictures\folder name. However, in the display screen where the thumnail pictures appear, the file name is shown as H:\My Pictures\folder name. When I edit a file it wants to save the file to H:
How can I get it to forget about H: and use E: instead. H: is listed as a drive, but there are no folders listed under H:, only E:??? I will continue to use H: as a backup for my files, but want PSE7 to only use E:.
I am very confused by all this.
John Warren
Brisbane, Australia

Jon,
PSE 6 and 7 have numerous bugs with handling mulitple drives, many of which surface when you use backup/restore to move to a new machine.
To diagnose exactly whats happening on your computer, the first step is to download and run the utility psedbtool:
http://www.johnrellis.com/psedbtool/#_Downloading,_Installing,_and
Post the complete contents of the resulting output.log here.

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Finding missing photos when drive letter has changed

I have over 30,000 missing photos because LR only recognizes drive letters not names. All my drives have a master "Image" directory with folders and subfolders. Going to the LR online directory with name change and right clicking images and finding folder location does not work. LR does not recognize folders or subfolders in the drive with a name change. Usually none of the folder names are high lighted. By going to the "Missing Photographs" in the catalog menu and searching by file name I can find individual files but with over 30k missing files, this approach is not practical. I have an HP computer with Windows 7 and LR 5.7. How do I find the photos?

I think the most straightforward way to sort this out is:
1. Plug in all of your external drives. From the screen shots, it looks like you have at most 5 external drives of interest, 2 that are currently online and 3 that are disconnected. (I'm not counting the one external drive letter that has just one photo on it.) How many external drives do you actually have?
2. If you don't have enough USB ports, order a $12 USB hub from Amazon.
3. Make sure the entire folder hierarchy for each drive is showing in the Folders pane as described here. When you're done, each drive in the Folders pane should have a top-level folder labeled with a drive letter (as with your F: drive in the screenshot above).
4. Expand the entire folder hierarchy on each drive in the Folders pane by clicking the arrows to the left of the folder.
5. For each drive, find one or more folders in its hierarchy that are closest to the top that have a "?" on them. It may be the root folder labeled with the drive letter (e.g. "F:"), or it may be folders below the root folder.   For each such folder with a "?", right-click it and select Find Missing Folder. That folder should be somewhere on one of the drives. Use Windows File Explorer to help find where it is.
6. When you're done with step 5, you should have located all missing folders and told LR where they are currently located. But you may have missed some.   Do Library > Find All Missing Photos.
7. Pick a photo from step 6. Right-click it and do Go To Folder In Library. If the folder in the Folder pane is marked with a "?", right-click it and do Find Missing Folder.   Otherwise, click the "!" on the photo and then click Locate. Use Windows File Explorer to help find the missing photo by filename, if necessary. Repeat until there are no more missing photos.
8. Going forward, try to keep all your external drives connected. To minimize drive-letter confusion in the future, rename the drive letters of the existing external drives to start from the end of the alphabet, changing each drive letter as described here.   When you change a drive letter, you'll need to re-locate its root folder as described in steps 3-5.   (Windows tends to use drive letters from C onward.)

XP Not assigning my ipod with a drive letter

Ever since reinstalling sp2 i have been unable to update my ipod in the normal manner, now i have to assign it a drive letter every time just so it will be recognised. i have followed the usual support routes only to end up no wiser. Any help would be greatly appreciated.

hi Aaron!
hmmmm. let's keep pursuing the drive letter confusion possibility for a little while longer.
the Windows issue which underlies this isn't limited to network hard drives and ipods. optical drives, memory card readers and whatnot can all be implicated:
New drive or mapped network drive not available in Windows Explorer
i've seen one case where i'm convinced a PC was confusing an ipod with a CD-drive (every time the "ipod" was ejected in itunes, the CD tray rolled out). and things like a digital camera with onboard memory sometimes get interpreted as hard drives. my Kodak actually runs a process that deliberately fools a PC into thinking it's a hard drive ... it shows up as a disk in Windows Explorer, but not in Disk Management as a disk, which i find a little disconcerting.
so, if you've got anything on that PC that Windows (or part of Windows) might be interpreting as a disk, try shifting the ipod drive letter letter higher than that, using the instructions Chris linked you to earlier:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
love, b
EDIT: sorry Chris, didn't realise you were here. didn't mean to muddy the waters of your ongoing troubleshoot.

PSE7 Restore to different PC fails to update drive letter in catalog

I'm trying to simply copy my catalog and photos from my desktop to my laptop to have with me when I'm away. From all the discussions it seemed like backup/restore was the best method in order to preserve all the tags and other data associated with the images.
Source Drive:
Volume in drive H: is Data
Volume Serial Number is 30AF-58D3
Catalog: RH Main
Picture Folder: h:\My Documents\My Pictures
Catalog Folder: h:\My Documents\Adobe\Photoshop Elements\RH Main
Backup Destination:
Volume in drive M is OneTouch4 1-TB Serial number is e79a:bf54
Now on the laptop I run the restore and choose 'Hard drive/Other Volume' and locate the Tally file on drive X: which is mapped to drive M on my desktop. It was simpler to restore across the network rather than moving drive M to the laptop.
Under 'Restore Files and Catalogs to' I choose 'New Location', specify D:\, and check 'Restore Original Folder Structure'.
On the laptop:
Volume in drive D: is Apps_Data
Volume Serial Number is 3069-7A44
After the restore is complete, all of my photos are exactly where I expect them, D:\My Documents\My Pictures. The catalog is in D:\Catalog.
The problem is that there are no thumbnails displayed for any of the photos. Examining the properties of each reveals that they are presumed to be on drive H: - their original location on my desktop.
I could have easily copied the files myself, but I was counting on restore to do what I could not easily do - which was to update the database to reflect the correct location of the restored files. After all, restore PUT them there. Something must have convinced it that the drive letter containing the restored photos was still H:, but I'm at a loss as to how it could have come to that conclusion.
Am I missing a step or am I expecting too much from backup/restore?

The only drive visible to the laptop is X: which is mapped to M: on the desktop - the destination for the backup. The drive containing the original images on the desktop is H:.
Automatically search and reconnect is checked.
Update thumbnail doesn't work. Here's what's funny. Take a single example, a file named DSC_0005.JPG. I choose update and it starts scanning on D: and I can see it run through My Documents, My Pictures, and all of its subfolders. It turns out there are no less than 10 occurrences of that file name under My Pictures - each of them in a different sub-folder of course. So I let Update Thumbnail run and ended up at the reconnect screen where I can go find it manually. Why it didn't find any of those 10 files is a mystery. So I reconnected manually by browsing to the correct DSC_0005.JPG file - formerly at H:\My Documents\My Pictures\2009 01 01 but now on D: at the same path.
Next I choose the thumbnail adjacent to it on the screen, DSC_0006.JPG. I check the rmf.3.cache file and the only entry in it is the folder that I just matched DSC_0005.JPG from - which is the same folder that contains DSC_0006.JPG. The process again runs for quite some time searching C: & D: for DSC_0006.JPG. Once again I'm presented with the Reconnect Missing Files dialog with no file suggested on the right side. So even with an entry in the cache pointing to D:\My Documents\My Pictures\2009 01 01, a folder containing a file named DSC_0006.JPG, it could not find a match!
Back in PSE5 I had performed this reconnect on one file and then again on the rest as described on your web page and it worked as you described. So I'm familiar with that process but have not needed it lately, until now.
The backup/restore functionality is so basic that I'm sure they tested it to some degree and it must work for some, otherwise many others would likely be griping. So there must be something unique to my setup that it's unable to come to grips with. Surely their internal testing of the restore feature included a test to restore to a different drive.
Maybe they made the restore too smart. It certainly restores the file to the correct location based on the options I selected and the file retains its original name - but the database thinks it hasn't moved from the original location.

After upgrading to 7.6.1, drive letter changed - can't restore

After upgrading iTunes to version 7.6.1 on my Vista, none of the files could be played, giving me a "file not found". The music is still in the same old folder on my M-drive. Though, in the iTunes library file, the drive somehow was set to F, my DVD-drive.
I have tried consolidating, set/reset drive in settings, edit the library xml-file, but it still insist that my music is on the DVD. How can I restore the library without having to import all the music again?

Found the solution. I had to move the library.xml out of the iTunes folder, find and replace all the entries of the wrong drive letter, and the import the XML to iTunes, making it a new library xml file. This makes all the song tagged as imported today, else everything seems to be fine.

External drive has different drive letter now, Lightroom catalog doesn't see it.

The problem started when I plugged in an additional external USB drive. The drive I use for my photos was labeled F:, now is labeled G:, even after removing the additional drive from the system. The catalog in LIghtroom still points to F:, which currently doesn't 'exist'. The physical drive is fine - Windows explorer sees all the files. I see two approaches to solving this, neither one of which I know how to do: (1) reassign the letter F; to the drive (2) repoint the catalog to G:.
Any and all input welcome!
Thanks,
Chris

Those are the two choices.
To change the drive letter, go to Google and type in
change drive letter Windows
To change where Lightroom finds the photos, see Adobe Lightroom - Find moved or missing files and folders

Ipod touch nano recovery and restore loop even after changing drive letter twice!

iPod Touch Nano
Software version: 1.2
OS: Windows 7 32bit
iTunes version: 10.6
I can't restore or do anything with my iPod nano touch. I followed instructions and the KB (http://support.apple.com/kb/TS1493#changedrive) that recommended changing the drive letter in Windows. I changed the drive twice, restarted the machine, followed the instructions to restore after the recovery message, but still nothing. I even uninstalled / reinstalled iTunes.
I also reset the iPod multiple times (http://support.apple.com/kb/HT1320), which is the last step recommended in the final KB article: http://support.apple.com/kb/TS1441
This is very frustrating and a pretty poor software design by Apple! I am pretty sure my drive letter is free.
I also tried my Macbook Pro but still same issue.
Any other ideas to what I can do to fix this or do I need to go to the Apple store to fix this at this point?
Many thanks

UPDATE:
While the iPod Nano would not even turn on in the two computers I tried earlier at home (and posted above about), when I plugged it in on my work computer (PC, Windows 7), the iPod Nano turned on fine as a brand new set up on this computer's iTunes and now it is working.
Very strange that it would crap out at home every time even though I changed the drive letter and followed all the other instructions.
I have to yet check if I can sync at home or not or if it will ask me to restore again!

Changed Drive Letter Still In Restore Loop

I have an iPod mini (2nd Gen) that is in the restore loop and I have changed the drive letter. I am using Windows XP. I can read and write to the iPod. I have tried it (changing drive letter and restore) on another computer and with iTunes 10 and iTunes 8. Can anyone please help?

ok over 100 people have look at this and on one has an answer to suggest?
Some one must know what is going on.
Does anyone have the files that belong on the hard drive of the mini? I think that is all that is needed for iTunes to recognize the mini.

Continuously in recovery mode, after several restores, drive letter changes

My ipod/itunes usage has been acting very odd for the last week. iTunes stopped being able to add songs to the ipod a couple days ago, then it stopped recognizing the ipod and itunes (newest version, 7.0.1.8) would crash. So I uninstalled itunes, all my previous ipod software, hoping to start from scratch. Downloaded itunes again, rebooted Windows (XP), installed itunes, hooked up the ipod, same problem.
So I restored my ipod, and afterwards I got this message: "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." So I restored it again, and the same message appeared. This cycle happened a few times before I went online to find a solution.
In the support pages, I saw that if this happens, I should change the drive letter that Windows assigns the ipod (http://docs.info.apple.com/article.html?artnum=93499#changedrive), so I did that to change the ipod from the E drive to the G drive. No difference, itunes still didn't like it. I restore it again, and I get the same message, about the ipod being in recovery mode and that i should restore it. So I tried to change the drive letter another time. Same thing. No change.
What do I do now?
5th gen ipod with video Windows XP

I connected my 30 gig, 5th gen. iPod to my computer,
and it recognized it. I clicked on 'check for
update', of which there was one, ironically described
as "bug fixes". After the update, my iPod restarted
itself and is now in recovery mode. However, when I
look under 'My Computer', it still recognizes my iPod
by the name I gave it, and all of my photos are still
intact and viewable in this mode. I have tried
changing the drive letter and reinstalling iTunes,
but both my iPod and iTunes are still giving me the
recovery mode message.
5th Generation iPod with Video, 30GB
Windows XP Pro
Funny you should say that, and i'm so glad that i looked in here, as i first thought that it was something that i had done wrong, but now i am starting to wonder.
I have a similar problem with the 30gb ipod, i loaded everything ok onto my computer, even got to put some music on my ipod!
the next day i decided to re-arrange some tracks and remove some music that i no longer listen to. at this point I also recieved the update called "bug fixes" and since then the actual ipod says to connect to my computer and use itunes to restore, I have done this, and itunes goes through the process of restoring, says it has finished, and as soon as the ipod icon re-appears, it says that my ipod is in recovery mode and i need to restore.
I have done this now about 20 times, and i have tried various procedures that have been suggested on the web page, which includes removing and re-installing itunes, assign a new drive letter to the ipod, reinstalling the drivers.
I have tried everything that i can find with any relevance, but as i am not an IT technician, i dont want to keep trying things that i don't really understand.
Please help, as I want to listen to my music on this expensive music player, like i should be able to!
thanks in advance
Del
Windows XP

Photoshop Elements 6.0 Restore catalog issue

Okay...I am a novice here...but I have been using Elements since 3.0. I had my computer setup to backup my catalog in incremental steps to an external hard drive. I just reformatted my computer (Vista...UGH!) and now when I restore the catalog per adobe instructions...I don't get all my tags back. Now here is where I screwed up (I think): I Had a couple catalogs saved and I can't remember which one I used for the backup. I think I uploaded the wrong one, now it won't let me overwrite that one! Also when I finish a restore catalog session, it leaves up the screen that shows the catalog location and when I "x" out of it or cancel out it gives me a "cancel restore session" message. I am frustrated...Does Adobe provide techs at a cost to come out? Or can anyone help here? 8 years of tagging photos...I can't give up now! Thanks

Okay, well I get the catalog to "restore"...but when it is apparently done, it leaves up the window that is "locate next backup items to restore". If I just "X" out of it or hit "cancel" then elements asks me "are you sure you want to cancel the restore?". I have no other options but to "x" out of it or cancel. so I think I'm not getting my complete restore...what do you think?

Restore catalog function is corrupted

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Thanks

Jasonrn a écrit:
Hi there. I have PSE 10 on a Windows 7 laptop. I have a very large catalog that contains photo and videos from over 11 years. I have had to move some media to an external drive due to drive space. I basically have years current - 2010 stored on my laptops HD. 2010 - older is on external HD. Most of the videos are also on HD.
I am at a point where its time to wipe my PC and start fresh or buy a new laptop. In the past, I have use the backup and restore feature to handle my library of media and that has worked great. Now, being spanned between multiple HD, I don't know how to proceed. I fear that the catalog is too large for my laptop HD. So I cant backup and restore, then move some media to external HD.
My only thought is to restore to external HD, then move stuff to internal HD? Or use a third party solution and restore the directory structure manually?
Any suggestions?
Jason.
My preferred solution would be to do a full backup on an external drive with enough free space. The backup will contain everything to restore the catalog and photo/video files on a new destination, even if those files are split today between several drives. If you choose the option to restore on 'custom' location keeping file structure, the different drives will be replaced by different master folders on the destination drive. That could be the new computer if it has enough space or another external drive. (It's not recommended to choose the backup external drive as the destination one, but that should work).

How do I get Lightroom to find photos on a USB Drive when the Drive letter changes?

THis is probably a simple question but I keep getting stuck. I ha
ve my catalog and some images on my laptop hard drive, but the majority are on
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Tom Barnwell

The quick fix is to click on the folder containing the missing files and choose "update Folder Location" then find the folder on the USB drive. The longer term and fix you should apply is to set Windows to always give the USB the same drive letter. You can do this through the XP Disk Management application in Computer Management (Control Panel applet). The following screenshot is for XP, but Vista and Win 7 will something similar which can be accessed via Administrative Tools (see second screenshot).

External Disk Not Readable by OSX after Setting Drive Letter in Windows 7

My external hard drive, which was previously formatted as Mac OS Extended (Journaled), contains all of my purchased music. I have this external drive connected directly to my iMac via USB. My iTunes in OS X points to this drive.
After installing Boot Camp, I was able to read this external hard drive in Windows 7, but I changed the drive letter used in Windows 7 from E: to G:. Bad idea, apparently...
Now when I boot into OS X, I can no longer read the drive (although I can read it in Windows 7 just fine). I get the error message:
"The disk you inserted was not readable by this computer." [Initialize] [Ignore] [Eject]
When I use Disk Utility to attempt to Repair Disk, I get the following error:
"2010-11-24 08:43:41 -0800: Verify and Repair volume “disk2s2”
2010-11-24 08:43:41 -0800: Starting repair tool:
2010-11-24 08:43:41 -0800: ** /dev/disk2s2
2010-11-24 08:43:41 -0800: Invalid BS_jmpBoot in boot block: 000000
2010-11-24 08:43:41 -0800: Volume repair complete.
2010-11-24 08:43:41 -0800: Updating boot support partitions for the volume as required.
2010-11-24 08:43:41 -0800: Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
I've searched for this issue in these forums and on the web and have not yet found a solution.
Is there any way to repair this external drive so that I can again read/write to it in OS X (WITHOUT losing my music)?
Thanks!

I had this exact problem. I bought a 1 TB My Book, formatted it with Disk Utility, and completed a successful backup. I also had some home videos on it and was using about 40% of the drive. One day, about a week later, I had the same "disk unreadable" message and soon panicked. Tried everything, but finally spent $100 for Disk Warrior and I was able to get my videos off, but it wasn't able to fix my drive, DW said I didn't have enough memory.
I reformatted and put my videos back on, but now will use a different drive for backups, so if it fails again I only lose my backups.

Q: Restore Boot Drive from Backup?

I've used Retrospect for years with good results. On several occasions, I've needed to restore my boot drive from backup, and it worked flawlessly.
Not this time.
After the restore I can boot okay from the restored volume.
What's weird is that many of my preferences are gone! My dock has reverted to default (all icons I'd added are missing). When I view my "Account" in the System Preferences, my "Picture" is still there, but my Login Items are gone!
It would be easy enough to manually reconfigure these things. BUT this makes me wonder what else isn't being properly restored, that I may not stumble across for weeks, only to find that I've recycled my backup and can't do anything about it?
Thanks in advance for your thoughts.
-- Jim

You're welcome. As to your questions, by the numbers:
1. I don't know. I wasn't there to watch you perform either the Backup or the Restore. As I said earlier, and as confirmed by the responses received on the Retrospect forums, you went about the Restore by a convoluted method. I suggest you review the information concerning Restore in the Retrospect Users Guide.
2. Again, beats me. How would I know? I've never seen this problem, nor had the other Retrospect experts who responded to your post on the Retrospect forums. Technically, if you used Restore to "Restore an entire disk" then everything should have been restored from the Backup Set so that the restored disk reflected its state as of the last Backup.
Don't take this the wrong way, but you've been a bit "light" on details both here and in the Retrospect forums. It's impossible to perform a forensic analysis based on the limited details provided. If you try to jog your memory this long after the event, your recall may be imperfect. In your Retrospect forums post, you noted the possibility of "Probably an operator headspace malfunction."which I found amusing, but is often the case in trying to recreate what one did. Next time, take step-by-step notes.
If I had to guess, it was something in the process you used, i.e. the first failed Restore attempt from using the incorrect option, followed by the second correct attempt using "Restore an entire disk." You may have done things between those two attempts that led to the issue. WIthout a record, it's impossible to reconstruct the events other than based on potentially imperfect recall.
I generally recommend checking backups after they're performed. This is easily done with bootable Duplicates, since you can start up from them, look around, try a few applications. Since Backup Sets are not bootable, one cannot check them in this way. I recommend using a Safe Boot from the backup since, if you have Mail as a Login Item and new mail was received since you initiated the backup, then the new mail would be downloaded to the backup, which you'd probably like to avoid.
Using Retrospect's Verification option is also helpful. It increases the time required to perform a backup, since afterwards the destination files are compared against the source files, but it can let you know about problems, if any. Verification does yield some false positives (Execution Errors) on cache and log files (generally date/time or size issues), but these can be ignored for such files if you're performing a "hot backup" — backing up your startup disk while booted from such — as cache and log files on your startup disk are constantly being updated. The differences in such files are irrelevant w.r.t. the integrity of the backup. One can avoid these false positives by performing a cold backup: running Retrospect from another bootable volume, e.g. booting from a Duplicate of your startup disk to then backup your normal startup disk to another volume. In a cold backup, your normal startup disk hasn't been used as the startup disk, hence cache and log files on such aren't updated. Any execution errors you see then are worth examining in the Retrospect Log.
What I suggest you do is the following:
• Let sleeping dogs lie. Keep the Backup Set from which you restored the drive around for awhile in case something else turns up missing in the next couple of months, specifically personal data. Create a new Backup Set for future backups of the disk in question. Consider implementing bootable Duplicates in addition to Backup Sets.
• If the OS becomes problematic, perform an Archive and Install. For important tips on this, see my "General advice on performing an Archive and Install" FAQ.
• If any third-party apps become problematic, uninstall them, then reinstall them.
• If you're regularly having to restore your startup disk due to "corruption" there may be something amiss with the disk. Keep an eye on its SMART status by checking such in Disk Utility. For one approach to this with step-by-step instructions, see Steps 1 and 2 of the Procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ.
Finally, you wrote: "P.S. - Apologies if this bothers anyone, but I plan to cross-post this to the Retrospect forum, since it appears to get a somewhat different set of users."It doesn't necessarily bother me, but cross-posting to a variety of different forums or Discussions is generally considered "very bad form" as one risks wasting some subset of responders' time. It's a "newbie" mistake and one does not want to gain a reputation for using the "shotgun" method.
Cross-posting is very annoying when one spend one's time answering a question in one place, only to find the same question posted by the same person on another forum and also answered there: one of the responders who answered the question in that exchange had their time wasted. Think how you would feel in the same situation.
When I found your post on the Retrospect forums (which is where the question really belongs) I almost skipped answering your question here for that very reason.
I think we're done here.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Recovery Partition Drive Letter

Hello,
I will be adding a drive from my old computer to my new Pavilion Desktop. The drive from my old computer is already named 'D' and I would prefer to keep the drive letter the same so I don't have to change existing file references.
Can I rename the 'D' HP RECOVERY partition to another letter without any problem? In other words, is the drive letter 'D' significant to any of the recovery processes? If I named the partition 'R' HP RECOVERY am I good?
Regards

I did that sort of rename and had no trouble with a later restore. YMMV

Restored Catalog Drive letter confusion

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