Restricted Skype Account - Can't Get a Straight An...

Hello all,
Hoping someone here can help. I've had my Skype account for several years now, recently I logged into the Skype website (not the application) only to discover my account has been restricted - I can no longer purchase skype credits NOR can I even unlink my linked Microsoft or Facebook accounts.
So I promptly check support regarding this and send a support ticket in, asking for details as to why my account has been suspended and what to do to remove the restriction. I get this answer which doesn't really tell me anything at all:
"Our automatic systems detected that activities which are contrary to Skype's Terms and Conditions have taken place via your Skype account. As a result, your account has been restricted and will remain restricted until further notice.
For details on Skype's Terms of Use, please click on this link."
Well, that doesn't help. I'm pretty sure I'm the only one who has access to my Skype account and I'm pretty sure I never broke the Terms of Use. And now apart from starting a new ticket Skype isn't responding to me...
Has anyone else been in this situation where their automated system may have flagged your account incorrectly? How did you go about contesting it? I can't seem to get any straight answers from Skype apart from "Read the Terms of Use"
Any help would really be appreciated in this matter.

Well I was able to exchange a few more emails with them, and the basic jist is this:
- Their automated system flagged my account for some activity or another - I still don't know what exactly in the terms of use I supposedly broke - the only answer I have been given is that I did something against the terms of use that set off their automated system to put my account into restriction. The only answer I'm given is always "Read the terms of use for more details" Why can't they just tell me what exactly was flagged?
- They indicated that my account is "under investigation" but gave no timeframe for when this would be completed.
- While my account is under investigation, I cannot unlink my Microsoft or Facebook accounts from Skype. This is concerning for me since both my MS and Facebook accounts are in good standing and I don't want a dud Skype account linked to them if it comes to it.
- Their recommendation - create a new account, which really doesn't solve anything at all. And even if I did create a new account, not only will I have to undergo the hassle of importing all my old contacts, but I won't even be able to link my FB or Microsoft accounts either since they are stuck on the old account.
So I'm at a point where I don't know what to do. Skype support is basically saying I did something bad but won't tell me what. They say my account is being investigated but can't give me a timeframe for it to finish, and basically when I ask what can be done they shrug their shoulders and telling me to create a new account. I'm extremely frustrated at this point but I really don't know what I can do anymore.
Any thoughts or advice would be great in this regard.

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Restricted Skype Account - Can't Get a Straight An...

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