Retropay by element run Errors for one employee

Question

When i am running retropay for 3711 employees one of them errors out and the retropay by element process ends as Incomplete.
The following is the error for the assignment:
Error ORA-01427: single-row subquery returns more than one row has occurred in table pay_element_entries_f at location 4502
Cause: an oracle error has occurred. The failure was reported on table pay_element_entries_f at location
The log file for that it appears as follows:
Payroll: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
RETROELE module: RetroPay By Element
Current system time is 15-APR-2010 16:26:51
===============================================================================
Oracle Human Resources Generic Process
Started at : 15-APR-2010 16:26:51
Chunk Size : 20
Threads : 1
Logging Category :
User Messaging : N
Interlock : N
Trace : N
RR Buffer Size : 500
RRV Buffer Size : 500
Bal Buffer Size : 500
EE Buffer Size : 500
Logging Area :
Assignment ID for Start:
Assignment ID for End o:
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01427: single-row subquery returns more than one row
SQL_NO 4502
TABLE_NAME pay_element_entries_f
APP-PAY-06881: Error ORA-01427: single-row subquery returns more than one row
has occurred in table pay_element_entries_f at location 4502
Cause: an oracle error has occurred. The failure was reported on table pay_element_entries_f at location 4502 with the error text ORA-01427: single-row subquery returns more than one row
Action: Please contact your support representative.
Ended processing at : 15-APR-2010 21:50:07
Total Assignment count : 3711
Total Action count : 3711
Successfully processed : 3710
Skipped : 0
Unprocessed : 0
Errored : 1
===============================================================================
PL/SQL Output
PL/SQL Output
Executing request completion options...
------------- 1) PRINT   -------------
Printing output file.
Request ID : 595012      
Number of copies : 1      
Printer : noprint
APP-FND-00092: Routine PRINT_OUTPUT cannot find the file /data/oracle/PRD/inst/apps/PRD_hrmsprod/logs/appl/conc/out/o595012.out to print.
Check if the file exists. Check if the person who started the concurrent manager has read privileges on the directory and on the file. Contact your system administrator to assign read privileges.
Finished executing request completion options.
Concurrent request completed
Current system time is 15-APR-2010 21:50:08
Please can some one help me to troubleshoot so that i can rectify this error for 1 employee?
Edited by: 594647 on Apr 16, 2010 10:46 AM

Answer 1

you can delete the retro assignment action for the moment, so you can launch the run for all employees.
As such, you have some more time to debug the issue.
I would activate some payroll tracing, so you know which fast formula throws this error. And then you should dig further, so you can identify the sql retruning multiple rows.
Or you do a sql*trace. That one will also point you to the offensive sql.