Reversal of sales documents

Hello,
The following situation has arisen in our production environment:
A user created a sales order with 3 line items. The DA (outbound delivery) and invoice were subsequently created and the invoice was released to accounting. The document flow of the sales order showed:
Sales order....................completed
Delivery.........................completed
Invoice...........................completed
Accounting document.....completed
Line items 20 and 30 were appearing correctly in all documents. But, for line item 10 a quantity of 0 was showing in the delivery doc and the invoice. The accounting document was also reflecting only line items 20 and 10. However, in the sales order line item 10 had a quantity of 1. I don't understand how this situation could have arisen. Does SAP normally allow delivery and invoice docs to be created with line items of 0 quantity? I tried to correct the situation by changing the quantity of line item 10 in the sales order to 0 but the system would'nt allow me to do this. However, I could change the quantity of this line item to any other value, e.g. 1, 2, using VA02. Why did the system allow me to change the sales order when subsequent documents had been posted? This shouldn't be possible by my understanding.
I then attempted to apply a reversal to these documents. I asked one of our finance users to reverse the accounting doc but the system did not allow this. A message appeared: "Not possible to reverse the document in financial accounting". F1 help said that "this document was not posted in the Financial Accounting module, VBRK is, rather, of type 'Billing document'.". It also said to reverse the original document, i.e. the invoice. I used VF11 to reverse the invoice successfully. I then used the Delivery doc. number in VL09 to reverse goods movements. This was also done successfully.
I then used VL02N to delete the DA (delivery). This caused some complications due to batch split but I eventually managed to delete the DA. I then used VA02 to delete the original sales order. I then had the user create a new sales order with 2 line items corresponding to line items 20 and 30 in the original sales doc and create a subsequent new delivery document and invoice. Invoice was also successfully released to accounting.
My questions are:
1. How was it possible to arrive at this situation in the first place where sales doc is different from DA and invoice and how is it possible to change sales doc when subsequent documents have been created?
2. How can delivery and invoice have line items with quantity 0?
3. When delelting the delivery doc, how to check if done properly with batch split? Incidentally, when the new sales doc and delivery were created, the delivery picked up the quantities from the same batch numbers as the original delivery. Can I take this as a sign that deletion of delivery doc with batch split was done correctly?
4. Have I performed the reversal process correctly? Will there be any impact in finance or sales reports?
The user has just informed me that payment was posted for the earlier invoice. This payment is showing as cleared in FBL5N with reference to the old invoice number. Now the new invoice will remain open? How to resolve this?
Sorry for the extremely long post. If someone can help me, especially with my last question regarding payment posting I would be really grateful. Thanks in advance.
Regards

Hello,
Regarding your first question, was the delivery originally created with a quantity of 1? If the delivery was created with a quantity of 1 but then changed to 0 - it will remain as a line on the delivery and on the billing document. To avoid this if a delivery line is not going to be shipped, the line should be deleted from the delivery, therefore a line item with a quantity of 0 will not appear on the delivery or billing document and the sales order will show that the line has not been delivered.
I hope this helped answer part of your question.
Regards, Ginny

Similar Messages

Explanations on Sales Documents

Can anybody send explanations about sales documents that I have mentioned below?
Inquiry IN
Quotation QT
Free-of-charge delivery FD
Standard sales order OR
Cash sale BV
Rush order SO
Quantity contract CQ
Maintenance contract WV
Rental contract MV
Scheduling agreement DS
Credit memo request CR
Debit memo request DR
Subsequent delivery, free-of-charge SD
Returns RE

hi
==============================
can also refer to the link below for more info on SD ..
SD Process Flow
==============================
SD FLOW:
Sales
Inquiry - A customers request to a company that they provide a quotation or sales information without obligation. An inquiry can relate to materials or services, conditions and if necessary delivery dates. The sales area that accepts the inquiry becomes responsible for further processing.
Quotation - A quotation presents the customer with a legally binding offer for delivering a product or providing a service within certain fixed conditions. This offer is legally binding for the company within a specified time period. A sales area can reply to a customer inquiry with a customer quotation or use it to refer to a business partner contact.
Sales Order - Request from a customer to a company to deliver a defined quantity of products or provide a service at a certain time.
The sales area that accepts the inquiry is responsible for completing the agreement.
Create Delivery:a. Picking - The picking process involves taking goods from a storage location and staging the right quantity in a picking area where the goods will be prepared for shipping.
b. Packing - Packing is part of delivery- and shipment processing. When you process a delivery, you can select delivery items for packing and assign them to handling units (HUs).
c. Goods Issue - As soon as the goods leave the company, the shipping business activity is finished. This is illustrated using goods issue for outbound deliveries.
Billing - Billing represents the final processing stage for a business transaction in Sales and Distribution. Information on billing is available at every stage of order processing and delivery processing.
Sales Order Management Transactions
SALES ORDER PROCESSING
Creating Sales Order - VA01
Maintaining a Sales Order - VA02
Displaying a Sales Order - VA03
Releasing an Order or Delivery from Credit Hold: Non-Flooring - VKM1
Display List of RMAs by Customer - VA05
Confirm RMA Goods Receipt - VL02
Generate list of open return orders for deletion - VA05
Display Customer returns eligibility - MCSI
Removing a Billing Block (Approving Credit/Debit Requests) - V.23
PRICING MASTER DATA
Create Pricing - VK11
Creating a Sales Deal - VB21
Maintaining a Sales Deal - VB22
Displaying a Sales Deal - VB23
Maintaining Prices - VK12
Displaying Prices - VK13
MATERIAL MASTER DATA
Creating Material Substitution Master Data - VB11
Maintaining/Deleting Material Substitution Master Data - VB12
Displaying Material Substitution Master Data - VB13
Creating a Bundled Master - MM01
Creating a Sales BOM - CS01
Maintaining a Sales BOM - CS02
Displaying a Sales BOM - CS03
CUSTOMER MASTER DATA
Creating Partner Records - XD01
Maintaining Customer Master Data - XD02
Displaying Customer Master Data - XD03
Deactivating a Partner - VD06
CUSTOMER CREDIT INFO
Creating/Maintaining New Customer Credit Information - FD32
Displaying Customer Credit Information - FD33
Blocking or Unblocking a Customer - VD05
SHIPPING
Creating a Delivery - VL01N
Displaying a Delivery - VL03N
Changing a Delivery - VL02N
Shipment Inquiry / Display - VT03
Adjusting Transfer Order - Confirmation Quantity - LT12
Collectively Confirm Transfer Order - LT25
Batch Shipment Confirmation - VL19
PGI Reversal Cancellation - VL09
Creating Service Provider/Carrier Master Data - XK01
Maintaining Serive Provider/Carrier Master Data - XK02
Displaying Service Provider/Carrier Master Data - XK03
Maintaining Product Master/Serial # Profile/Unit of Measure/Shipping Unit - MM02
IDoc Inquiry - WE02 / WE05
BILLING
Invoicing a Customer Shipment - VF01
Reprinting an Invoice - VF31
Releasing a Sales Order for Billing - V.23
Creating an Invoice by Using the Billing Due List - VF04
Checking Open Billing Documents - VF05
Create Credit/Debit Memo - FB01
A/R
Controlling Total Debit/Credit bkgs - F.03
Generate FI Account balance - F.08
Generate Month-to-date Inv. register - F.02
Process payments - FBZ1
Rqst Individual Customer Corresp. - FB12
Generate Customer Correspondence - F.61
Enter Batch totals under Control ttl - FB07
Display G/L Acct. totals - FBL3N
Reverse Posted Amounts - FB08
Customer Refunds - FBL6
Customer Refund to other than Payer - FB05
Clearing Debit/Credit on Cust. acct. - FB1D
Customer Balance in Local Currency - F.23
G/L Account Balance Report - F.08
Create Invoice - legal entity adjust - FB01
Generate Cust. Acct. statements - F.27
Generate Dunning Letters - F150
Generate Billing Due List - VF04
Generate Blocked Billing Doc list - VFX3
Inq. via Credit Release Screen - VKM1
List orders by partner - VA05
Past Due invoices by customer - FD11
Check number info by G/L account - FBL3N
Display customer Line items - FBL5N
SD Configuration:
Enterprise Structure:
1. Maintaining Sales Organization
Sales Organization is an organizational unit responsible for the sale of certain products or services.
IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check Sales organization
2. Assigning Sales Organization to Company Code
This assignment ensures all the sales made through this Sales Organization are accounted for in the assigned Company Code (Company Code is created by FI Consultant).
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign Sales Organziation to Company Code
3. Maintaining Distribution Channel
Distribution Channel is the way, in which Products or Services reach Customers.
IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check distribution channel
4. Assigning Distribution Channel to Sales Organization
This assignment ensures, a Sales Organization can supply Materials to Customers through this Distribution Channel.
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution > Assign distribution channel to sales organization
5. Maintaining Division
Division is a way of grouping materials, products, or services.
IMG -> Enterprise Structure -> Definition -> Logistics - General -> Define, copy, delete, check division
6. Assigning Division to Sales Organization
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign division to sales organization
7. Setting up Sales Area
All the sales are made from a particular sales Area. For creating a Sales Order Sales Area is compulsory.
IMG ->Enterprise Structure -> Assignment -> Sales and Distribution -> Set up sales area
8. Assigning Sales Organization- Distribution Channel- Plant
Plant is created ny MM Consultant.
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign sales organization - distribution channel - plant
9. Define Shipping Points
Shipping Point is the Organizational element, which is responsible for shipping the Materials to the Customers.
IMG -> Enterprise Structure -> Definition -> Logistics Execution -> Define, copy, delete, check shipping point
10 Assigning Shipping Point to Plant
This assignment ensures that goods from different Plant can be dispatched from different Shipping Points.
IMG -> Enterprise Structure -> Assignment -> Logistics Execution -> Assign shipping point to plant
Note: Ensure to do the undermentioned configuration also though it is not in Customizing node of Enterprise Structure.
11. Defining Common Distribution Channels for Master Data
Use
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels
Transaction Code: VOR1
12. Defining Common Divisions for Master DataUse
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division
Transaction Code: VOR2
Pricing Procedure
In SD, Pricing Procedure is determined based on Sales Area (Sales Organization + Distribution Centre + Division) + Customer Pricing Procedure + Document Pricing Procedure. Sales Area is determined in Sales Order Header Level. Customer Pricing Procedure is determined from Customer Master. Document Pricing Procedure is determined from Sales Document Type / Billing Type (if configured). Once the pricing procedure is determined, Condition records are fetched. If appropriate condition records are found, the price is determined. If Mandatory pricing condition is missing, system will through an error message.
In SD, the steps to configure Pricing procedure are as under:
Step 1:
Condition table: If existing condition table meets the requirement, we need not create a new condition table. Considering the requirement for new condition table, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Table (select the required fields combination, which will store condition record).
Step 2:
Access Sequence: If existing access sequence meets the requirement, we need not create a new access sequence. Considering the requirement for new sequence, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Access Sequence (Access sequence is made up of Accesses (Tables) & the order of priority in which it is to be accessed. Here we assign the condition table to access sequence.
Step 3:
Condition Type: If existing condition type meets the requirement, we need not create a new condition type. Considering the requirement for new condition type, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Type. It is always recommended to copy an existing similar condition type & make the neccessary changes. Here we assign Access sequence to Condition type.
Step 4:
a. Pricing Procedure: It is recommended to copy a similar pricing procedure & make the neccesary changes in new pricing procedure. Pricing Procedure is a set of condition type & arranged in the sequence in which it has to perform the calculation. Considering the requirement for new Pricing Procedure, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Maintain Pricing Procedure.
b. Pricing Procedure: After maintaining the pricing procedure the next step will be determination of pricing procedure. Configuration for determining pricing procedure in SPRO is as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Determine Pricing Procedure.
5. Condition record: Condition record is a master data, which is required to be maintained by Core team / person responsible from the client. During new implementation, the condition records can be uploaded using tools like SCAT, LSMW, etc.
Normal Sales Order Cycle:-
Step 1: Sales Document Type
IMG > Sales and Distribution > Sales > Sales Documents >
Sales Document Header:
1. Sales Document Type:The sales document types represent the different business transactions, such as Inquiry, Quotation, Sales Order, etc. To create new sales order type, always copy as with reference to similar sales order. If possible use standard sales order.
2. Define Number Ranges For Sales Documents: Maintain number range with discussion with core team.
3. Assign Sales Area To Sales Document Types:
A. Combine sales organizations / Combine distribution channels / Combine divisions: Ensure to maintain these, else Sales Order creation will give error.
B. Assign sales order types permitted for sales areas: Assign only required Sales Order Types to required Sales Area. This will minimize selection of Sales Order Type as per sales area.
Sales Document Item:
1. Define Item Categories: If possible use Standard Item Category. Incase if required to create new, copy as from standard & maintain New.
2. Assign Item Categories: If possible, use standard. Formula for deriving item category: Sales Document Type + Item Category Group + Usage + Higher Level Item Category = Item Category
Schedule Line:
1. Define Schedule Line Categories: If possible use Standard Schedule Lines. Incase if required to create new, copy as from standard & maintain New.
2. Assign Schedule Line Categories: If possible, use standard. Formula for deriving Schedule Line: Item Category + MRP Type / No MRP Type.
Step 2:
IMG > Logistic Execution > Shipping > Deliveries >
1. Define Delivery Types: If possible use Standard Delivery Type. Incase if required to create new, copy as from standard & maintain New.
2. Define Item Categories for Deliveries: If possible use Standard Item Categories for Delivery Type. Incase if required to create new, copy as from standard & maintain New.
3. Define Number Ranges for Deliveries: Ensure to maintain number range.
Step 3:
IMG > Sales and Distribution > Billing >
1. Define Billing Types: If possible use Standard Billing Type. Incase if required to create new, copy as from standard & maintain New.
2. Define Number Range For Billing Documents: Ensure to maintain number range.
3. Maintain Copying Control For Billing Documents: Maintain relevant copy controls such as Sales Order to Billing, Deliver to Billing, etc.
he configuration differs from scenario to scenario & requirement of the client.
Interesting &important link to learn much more about configuration & business process is as under:
Link: http://help.sap.com/
Path: SAP Best Practices --> Baseline Packages --> Based on SAP ECC 5.00 --> Select Country: for eg, Localized for India --> Technical Information --> Building Blocks --> Select Country for eg, India --> List of Basic Configuration & scenarios will be listed.
Select the required basic configuration / scenario. These will consist of overview, configuration guide, business process, master data &so on.
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Cash Sale & Rush Order
Cash Sales and Rush Orders
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Contracts
General Contract Processing
http://help.sap.com/erp2005_ehp_02/helpdata/en/5e/69a1228f6211d2a9f60000e8a6f09e/frameset.htm
Renewing Contracts
http://help.sap.com/erp2005_ehp_02/helpdata/en/2c/275c9c456a11d189440000e829fbbd/frameset.htm
Subsequent Rental
http://help.sap.com/erp2005_ehp_02/helpdata/en/42/c820c5f8191377e10000000a1553f7/frameset.htm
Real Estate Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/8d/fb783b05efdb18e10000000a114084/frameset.htm
Value Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd7a545a11d1a7020000e829fd11/frameset.htm
Creating and Sending Complaint Notifications
http://help.sap.com/erp2005_ehp_02/helpdata/en/2a/df32f73d7a4bbd8d6e50b32e9227e8/frameset.htm
Use of Value Limits (for Unplanned Services)
http://help.sap.com/erp2005_ehp_02/helpdata/en/c3/72cd0755cd11d189660000e8323c4f/frameset.htm
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Quantity Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd60545a11d1a7020000e829fd11/frameset.htm
http://help.sap.com/erp2005_ehp_02/helpdata/en/70/23c791419311d2ac100000e829fbfe/frameset.htm
Batch Determination in Quantity COntract
http://help.sap.com/erp2005_ehp_02/helpdata/en/25/283c804f7811d18a150000e816ae6e/frameset.htm
Customer Contracts
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd53545a11d1a7020000e829fd11/frameset.htm
Purchase Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/70/23c6ce419311d2ac100000e829fbfe/frameset.htm
Contract Settlement & Billing
http://help.sap.com/erp2005_ehp_02/helpdata/en/ea/00efa6f94011d2968c006094b92c6a/frameset.htm
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Service Contract
http://help.sap.com/saphelp_sm40/helpdata/en/8f/b4113a7e31e403e10000000a11402f/frameset.htm
Processing Service Contract
http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8f849e0311d189b70000e829fbbd/content.htm
Service Order Processing
http://help.sap.com/saphelp_crm40/helpdata/en/81/78963ec975667fe10000000a114084/content.htm
Sub Contracting Cycle
(1) You have a material that can be procured externally, and you have maintained BOM with components. Any waste generated and received during subcontracting process can be maintained as component with negative quantity.
(2) You create a subcontracting PO (PO with Item Category L). You can also maintain Purchase Info Record for Subcontract category for material and subcontractor.
(3) You make a transfer posting to issue components for SC PO. Material is sent to subcontractor. As material remains under your ownership, system does not make any value entry. But quantity is shown as "Material Provided to Vendor"
(4) You receive finished material against SC-PO. You also specify components consumed in manufacturing of finished goods. Additionally, if you have negative components in BOM, now you'll also receive subcontracting by-products. There are three events, so three accounting entries are generated:
DR FG Stock/ SC By-Product Stock
CR Change in Stock (FG/ SC By-Product )
(for finished goods received)
DR Subcontracting Charges
CR GR/IR Clg
(for moneys payable to Subcontractor)
DR Consumption (Components)
CR Change in Stock (FG/ SC By-Product )
(material provided to Vendor is now charged to expense)
(5) You do the IV for SC Invoice, and the process is complete.
Process of Subcontract in MM
Sub-contract business process:
You want to buy material from the supplier (processed material/ assembled item) , but for some reason (quality of certain item / price ) you will give some component to vendor .
Vendor shall process the item / use the item provided & supply the final item.
SAP process:
1.Create the finished goods material code.
2.Maintain the BOM for the material.
3.Create PO with item category as "L" .
4.Issue material to vendor with movement type 541
5.Receive the material against the PO with movement type 101.
6.MIRO to account for vendor's invoice for the service charge& material used by him.
Can anybody tell me how a process has to be given to subcontracting?
Suppose, I have 3 operations 1)weaving 2)dyeing 3)cutting & packing
if no 2 process (i.e Dyeing) has to be given to subcontracting, what process should i follow ?
The following process to be followed for subcontracting.
1. Item code(material master) to be created at the stage of before dyeing.
2. Item code(material master) to be created after Dyeing as subcontracted item.(F30)
3. Bill of material to becreated for the material(2) calling for material(1)
4. Inforecord and source list to be created for material(2) with the corresponding vendor
5. PO to be released for material (2)
6.Along with PO the material(1) to be issued to vendor
7.On receipt of material when GR is made the stock with vendor will get updated.
How to Create a Subcontract Order?
To create a subcontract order, proceed as follows:
Enter the material you want to order and the item category for subcontracting (L) in the order item.
Press ENTER to display the screen for component processing.
Enter the components that the vendor requires to manufacture the product.
Please note:
You do not need to enter the date required for the components. This date is proposed by the system when you press ENTER.
It is calculated as follows:
Delivery date of the item - Planned delivery time
If you do not want the quantity of the components to be changed if the order quantity of the end product is altered, set the indicator Fixed quantity (column F).
You can determine whether the components are available on the date required by selecting Edit -> Availability check.
If you entered a bill of material as the material in the subcontract order, the components are created automatically.
If you want to determine the components in the bill of material at a later date (for example, if the bill of material is subsequently changed), choose Item -> Component -> New BOM explosion. The existing components are deleted and redetermined in the bill of material.
Save the purchase order.
When you print the purchase order, the components are printed per order item.
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Scheduleing AGreements
Creating Schedule Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/75/ee0f8155c811d189900000e8322d00/frameset.htm
Controling Scheduling Agrement
http://help.sap.com/erp2005_ehp_02/helpdata/en/93/7439ee546011d1a7020000e829fd11/frameset.htm
Example Data
http://help.sap.com/erp2005_ehp_02/helpdata/en/8a/815cc3b36211d188e70000e8216438/frameset.htm
Mass Maintenance of Scheduleing Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/1a/8b4bbecdd74536acd4e970faaf6e2d/frameset.htm
Initial Data Transfer
http://help.sap.com/erp2005_ehp_02/helpdata/en/49/87c646f4a311d1955100a0c9306667/frameset.htm
Analysis & Copying of Scheduling Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/45/f9a69036035f4be10000000a114a6b/frameset.htm
Processing Scheduling Agrements
http://help.sap.com/erp2005_ehp_02/helpdata/en/bd/1850f298a911d194fc00a0c9306667/frameset.htm
Scheduling Agreements for Suppliers
http://help.sap.com/erp2005_ehp_02/helpdata/en/93/743962546011d1a7020000e829fd11/frameset.htm
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Credit Memo
Credit Memo
http://help.sap.com/erp2005_ehp_02/helpdata/en/a8/b99890452b11d189430000e829fbbd/frameset.htm
Creating Credit Memo / Debit Memo
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/561076545a11d1a7020000e829fd11/frameset.htm
Creating Credit Memo / Debit Memo Requests
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fed1545a11d1a7020000e829fd11/frameset.htm
Credit & Debit Memos
http://help.sap.com/erp2005_ehp_02/helpdata/en/a2/40418a496e11d3b3850008c719be0f/frameset.htm
Processing Credit Memo : Example
http://help.sap.com/erp2005_ehp_02/helpdata/en/4e/b3c399a1f711d194e700a0c9306794/frameset.htm
===
Debit Memo : http://help.sap.com/erp2005_ehp_02/helpdata/en/8d/a4b3880bc4c441905801d5025a5600/frameset.htm
====
Return process
You need to receipt the rejected goods through SD Module (VA01 - Sales Order type RE).
The steps are as follows :
1. Create a return request. (Using Sales Order in SD)
2. Create outbound delivery according to return request.
3. If the setting is correct in the outbound delivery screen SAP will automatically switch post goods issue button into post goods receipt. The setting is in sales order item category and delivery type.
4. In the standard system the movement type used is 651.
5. After post goods issues receipt is done using outbound delivery, the quantity is placed in blocked stock without value updating.
6. You will then decide if the return quantity are indeed bad stock or not.
7. Transfer Posting from block stock to unrestricted stock (mvt type 453), this will have accounting effect (Debit Inventory, Credit COGS)
8. Goods Issue to scrap account how to create new titles which can be used in creating the "address" view on the Vendor master.{T-Code: XK01}
In config go to Basis Components --> basis services --> Address Management --> Maintain title texts
Order type (RE)
Returns (RE) (VA01) Order will be placed as a return type order
 PGR (VL02N) post goods receipt
 Billing (VF01) --> Credit Memo is Raised
Accounting (VF02) --> Credit memo is passed to Accounting tables
===
Calcelling Invoice.
VF11 --> PGI (VL09N)
===
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Reward if USeful
Thanx & regrads.
Naren..

Reversal of sales invoice : isssue

Hi experts,
My user wants to reverse the sale invoice which was posted earlier.The he will post new invoice.My question is,what effect will come in FI , CO and SD module,if he does it.
Pl advise.
Regards,
Samar

the effect in FI is debit Customer acct credit Sales
in CO- this will reduce the figures in profit center
SD-this will need a reversal of the document..

Returns sales document for cancelled invoice

Dear SAP Gurus,
User has created a normal invoice with certain finished goods. Due to some reasons he cancelled this invoice with T code VF11. And then he tried to create a returns order wrt original invoice and created returns sales document without any error.
OR --> LF --> F2 --> S1 (Cancel invoice)
F2 ---> RE ?
Is this the standard behavoiur of the system or...is there any problem in copy controls config from Invoice document to Sales document.
Request you to please suggest me how to process further..
Thanks & regards,
Praveen

> My original billing document is already cancelled and when copying from F2 to RE, want an error message to be poped up saying billing document already cancelled, you cannot create a returns sales order.
My ques. is Why will you create return sales order wrt billing document (F2) when it is not cancelled ?
In other words, you will create return order when there is problem with material. So, for that you have to cancel the billing doc. which you already have done.
So, when you create return order, you want the material to be entered in return order. So, you can use either original sales order or billing doc. (F2) as reference so that you need not enter all the items again in return order. You can also configure return order so that it will not take any reference while creation.
In short, while creating return order you need to cancel the billing doc (F2) if it is there, so that all the accounting entries will be reversed and then have to create return order with ref to this billing doc. or original sales order.
Hope you get some idea. Correct me if i am wrong anywhere
regards,
Sagar

Campaign redetermination excisting sales documents

Hi,
When we activate Campaigns in CRM, in SAP their are Sales documents which must be involved.
Now only the new entered sales documents are part of the campaign.
What can we do to reprice or something like that, to get the information needed in the "old" sales documents?
I have found BADi's beginning with CMPD... but don't now the functionality.
Who can help me with information to update these "old sales documents" .
Regards.

You CAN cancel the invoice which will (as long as the new cancellation procedure is used) reverse the billing document sent to FI.
This is what I would suggest you do. When items have been partially billed, the condition control of the conditions (KSTEU) gets set to 'F' meaning fixed. The KSTEU = 'F' is only set if you go to the original document and acess the condition screen after invoicing. This happens in LV61AA03 # FIXIEREN_KOPFKONDITION_
POSITION and only in the order for conditions which have KSTEU = 'A' originally.
Once you cancel the invoice, the condition control is no longer "fixed" and you will then be able to make your changes.
I hope this is helpful!

Price change made in billing docu. should reflect in sales docu.

All,
My requirement is, when we change the price in a billing document(invoice) it should reflect back in the sales document. Is it possible to do this and if so how do we do this? Can any one please help me out.
Thanks
Visu

Hi Vijay,
No it is not possible. You can only update the pricing in sales document and it can be updated in invoice and not vice versa. But in order to do that you need to do the credit note and reverse PGI and do the returns delivery if it is delivery related billing, but if it is order related billing then you can just create a credit note and change the price in the sales document and then invoice again.
Reward points if the answer is helpful
thanks
regards
ravi

Sales document 187000001 does not exist

Sales document 187000001 does not exist
Message no. VB001
Can you please advice why this error occurs? I am creating sales order (RE) type with reference to actual sales order, during reversal process all the docuemnt generating but still not showing document deleted Archive
1. Sales order created
2. Delivery Generated
3. PGR Done
PGI Docuemnt not showing and
4. Billing Docuemnt Generated
Regards,
Vijay Sanguri
09324905500

I am creating sales order (RE) type with reference to actual sales order
First of all, this itself is wrong. Why you were creating return order with reference to original sale order. You should always create a return order with reference to billing document.
1. Sales order created
2. Delivery Generated
3. PGR Done
PGI Docuemnt not showing and
Again, I dont know why once you have done PGI, why you have created a return delivery ??
thanks
G. Lakshmipathi

Report to display sales documents

Hi Experts:
I need to send a list of sales documents. To do so I understand that I need a executable report.
The only programm, I know is SAPLCRM_1O_MANAG_UI, but this is not executable.
Is there any standard programm I can use?
Or do you have any advices which functions to use to build our own programm?
Best regards,
Cristina

Try function CRM_ORDER_GETLIST. If you need report, you will have to develop it. In that case use function crm_order_read to retrive data.

Report to show the followup sales documents and items

Sales had executed many sales quotations with customers over a period of time.
Now the Sales Staff wanted to know how many sales documents and what/how many sales items are being purchased by the customer with respect to the quotation.
Is there a report that list out the sales documents and items created w/respect to a particular quotation instead of looking at the document flow which is difficult to diagnose.
Thanks

hello, friend.
you can try table VBFA, where you can see sales documents and their subsequent documents.
for a general listing of quotations, use tcode VA25.
regards.

Sales document report for all open documents

hi i need the code for sales document report for all open documents is sd
... can anyone help me out.
thanks in advance

Try transaction VA05. In that choose "Open Orders" along with other selection criteria.
If you want the Open sales order qty in output and its not displayed, do the following.
Sales -> System modification -> create new fields ( without condition technique) -> New fields for lists.
You can change V05TZZMO and structure VBMTVZ from there or use SE38 / SE11.
For both you'll need an object registration in OSS.
Hope this helps.
Thanks,
Balaji

Reversal of cleared document

Hi All,
Two KR documents "A" and "B" are cleared by the clearing document "C"
Now, user realized there is wrong posting for document "A". So they want to reverse the document "A"
They reset the cleared documnet, and reversed the document "A". But the document "B" and cleared dcument "C" are also appering as open items in the correspoding GL account report (FBL3N)
How can we resolve this issue?
Thanks,
Vidya

Hello Vidya,
Kindly check this links.
It may help you.
Reversal of Clearing document-AR
Reversal of Clearing document (Mass)
clearing document mass reversal
Thanks

Crystal Report - multiple sales document types

In XLR, I can easily drag 'DocNum', 'DocDate', 'Sales Doc Type' fields and specify the filter to show sales doc type equal to A/R invoice and A/R credit memo. It neatly shows various types of sales documents and display them in rows.
In crystal, I have to drag the 'DocNum', 'DocDate' fields for A/R Invoice, A/R credit memo individually under different columns. Is there a way I can dispaly mixed sales document types in rows? Thanks.

Hi,
In XLR, you get the data from JDT1 table. You can do the same for CR.
Thanks,
Gordon

Function Module to Generate Outbound IDOC for Sales Documents

Hello Experts,
Can someone please help me, I need to know which function module to use in order to generate the outbound IDOC for sales documents. Some of the fm's I have come across are the following:
IDOC_OUTPUT_ORDERS, but actually for Purchase Orders
IDOC_OUTPUT_ORDRSP, but did not generate any IDocs for my sample Sales Order.
Points will be given for any help provided.
Thanks in advance.

Hi Nagaraj,
I tried using the IDOC_OUTPUT_ORDERS but I keep getting an error that the Purchase Order <xxx> does not exist, even though the document I tried is a sales order. For everyone's reference here is the code:
form process_data.
DATA v_idoc TYPE edidc-docnum.
DATA i_edidd TYPE TABLE OF edidd.
DATA wa_idoc_ctrl TYPE edidc.
LOOP AT i_nast INTO wa_nast.
 CLEAR i_msgs[].
 CALL FUNCTION 'WFMC_PROTOCOL_GET'
 EXPORTING
 cps_nast = wa_nast
 tables
 messages = i_msgs
 EXCEPTIONS
 NOT_FOUND = 1
 OTHERS = 2.
 LOOP AT i_msgs INTO wa_msgs WHERE arbgb EQ 'E0'.
*--- Check first if there is an IDOC
 IF wa_msgs-msgv1 IS INITIAL.
 CONTINUE.
 ENDIF.
 v_idoc = wa_msgs-msgv1.
 CLEAR i_edidd[].
 CLEAR wa_idoc_ctrl.
 CALL FUNCTION 'IDOC_READ_COMPLETELY'
 EXPORTING
 document_number = v_idoc
 IMPORTING
 IDOC_CONTROL = wa_idoc_ctrl
* NUMBER_OF_DATA_RECORDS =
* NUMBER_OF_STATUS_RECORDS =
 TABLES
* INT_EDIDS =
 INT_EDIDD = i_edidd
 EXCEPTIONS
* DOCUMENT_NOT_EXIST = 1
* DOCUMENT_NUMBER_INVALID = 2
 OTHERS = 3.
 CALL FUNCTION 'IDOC_OUTPUT_ORDERS'
 EXPORTING
 object = wa_nast
 control_record_in = wa_idoc_ctrl
* IMPORTING
* OBJECT_TYPE =
* CONTROL_RECORD_OUT =
 tables
 int_edidd = i_edidd
* EXCEPTIONS
* ERROR_MESSAGE_RECEIVED = 1
* DATA_NOT_RELEVANT_FOR_SENDING = 2
* OTHERS = 3
 IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
* WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
 ENDIF.
 COMMIT WORK.
 ENDLOOP.
ENDLOOP.

Sales document 400136021 is currently being processed (by user MNAUSHAD (C2

Hi Friends,
   Iam using Mobile Sales and iam getting an error when iam opening the sale order created in laptops
   Scenario : Sale order created in laptop got replicated in CRM and R/3 and delivery got created in
                   R/3.
                   The replicated sales document is not seen in the Document flow in CRM enterprise
                    I could not find any queue's in SMQ2 or in SMQ1 both in R/3 or in CRM.
                    when i open the same sale order in VA02 iam getting the error.
   Sales document 400136021 is currently being processed (by user MNAUSHAD (C2)
   Let me know if any of you has faced the same issue,
   Regards,
   Satish Kumar

Hi Wolfard,
Please find my answers,
1. Does this error also occur when creating a similar sales document in CRM directly (i.e. it is rather a   CRM related issue than mobile related)? - No from CRM enterprise to R/3 i dont find an error- It is more of a Sync issue between Mobile> CRM> R/3.
b) Do you know a user or batch name in CRM resp R/3 with that name mentioned by you?
    I know the user name - but this user name is not at all related.
c) Please be aware that those queues smq1/2 are dynamical i.e. after processing the data the entries were deleted again; only in case of a sys fail the queues would be stopped; in the particular case of waiting for processing in R/3 there would be a queue status "WAITUPDA"
I accept the queues are dynamic and it will deleted after it is processed,, The issue is that i dont find any queue in SMQ1 in R/3 and also in SLG1 on that particular date i could find the Log number with the error
With the help of Log error i can find out the sale order.
Trust it is ok
satish

In FBL5N report user wants the sales document number to be displayed,

HI, Guys
Need ur help to sort out the problem
In FBL5N report user wants the sales document number to be displayed,
but the sales ducument number column is coming blank and this needs to pick from VBRP table
As I discussed with Abaper, he reqiures a key field which common in BSEG abd VBRP table
So,Please guide me in approaching the right way
Munender

Hi,
Speak with your SD consultant. They can set up the copy control in SD so that the sales order is populated in the invoice in field ZUONR (Assignment).This will then copy to the assignment field in accounting.
Alternatively you can use an exit to populate another field during the Posting.
Kind regards

Reversal of sales documents

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