Reward Status

I tried to access my reward status but I am repeatedly locked out. I am told that the user name or password does not match although I type exactly what was sent to me by verizon. Anyone else having this problem?.

I'm wondering if there was something else going on with the website at that time. I just used your order number and last name and was able to login fine. According to the UPS tracking information, it has already been delivered. If you need further assistance, please send me a private message.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Similar Messages

  • My Bestbuy reward status changed and is incorrect

    I just logged into my account for first time in over month and I see Best Buy moved me from premier silver to basic and I spent well over the $1500 requirement last year.  I know many and i mean many of my purchases never got credit for reward zone points after the changes best buy made to policy when using points or finanacing offers but to not get the credit for the items being purchased $$$$ wise makes it horrible customer service.   Also I see all my points I have been saving up with the points banking option for points has removed my points and gave me a coupon I dont plan on using in time you have set it up to expire and I am asking and expecting this situation to be fixed.  I just dont understand how best buy can keep messing up this program and expect its customers to stay loyal.

    Hi goku8169, and thank you for reaching out to us on the forum,
    The My Best Buy™ program recently went through its downgrade process, so if your account does not have Elite or Elite Plus status, then you may not have qualified. To have requalified for Elite Plus status during the 2013 calendar year, you would need to have spent $2500 on eligible BestBuy.com and Best Buy store purchases.  If you spent $1500 in 2013, then you should have qualified for Elite status, which would still allow you to bank points.
    I used the email address you registered with the forum to review your My Best Buy™ account, and I believe that I can clarify what status your account should have.  To go over your account in greater detail and ensure it is in-fact up-to-date, I will be sending you a private message.  You can check your private messages by logging into the forum and clicking on the envelope icon located at the top of the page.  I look forward to further speaking with you.
    How to Keep Your Account Active
    Best Wishes,
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Reward status page

    tried to long on to check on status of my $300 visa reward card and cannot access the site keep getting an exception error on the page - both in firefox and IE9 what is going on - anyone else having a problem?

    I'm wondering if there was something else going on with the website at that time. I just used your order number and last name and was able to login fine. According to the UPS tracking information, it has already been delivered. If you need further assistance, please send me a private message.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • Reward Status Login Not Found

    Have been trying to just track the status of my reward, but using the master order number, it is telling me a matching record could not be found for the username. I know it says you must wait 10 days after any past due balance is paid, and it has been that long. Chat reps have been unable to assist.

    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
    Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
    Please keep all correspondence regarding your issue in the private support portal.

  • Treating the customer in a very wrong manner

    Hi
    For the past 45 minutes, i have been trying to figure out how to send an email to Verizon detailing about my complaints but to no avail. The email link in the Contact US section leads to nowhere. It asks for a Pin Code and that's it, it doesnt provides one with an email ID to send an email to. And thus at last after going through the entire website, i found only this forum to vent out so many unfortunate incidents that have happened since i took the account.
    On 15th Nov, i took the Triple Bundle Plan (no contract) and was provided with an option of either opting for a Multi-room DVR or a $300 Visa Gift Card. I opted for the latter. I got a mail few days later with the entire order details and it mentioned about the 300$ Visa Card. In few days from then, i further received a postcard from Verizon detailing upon my User ID and password and provided with the link where i can go and login and check the reward status. Everything was going fine, untill y'day the 75th day of the service, the rewards website updated a status which read that I am being removed from here as I am no more eligible for this reward.
    A little background here is that in the first week of Dec, i called up Verizon to check if i can get an Extreme HD instead of Prime HD. The executive told me that its possible (with no change to my existing terms and conditions) and she moved me to Extreme HD but i have no clue why she moved me to Double Play when all i asked for was whether Extreme is possible or not. I got to know of this and called Verizon to get me back on my original plan. I had to call up incessantly for days to get this fixed (it wasnt my fault at all if that lady moved me to Double Play without my consent). Thus after many days of continuous followup, i was moved back to my original plan (as was told but...).
    Now, yday when i checked the reward status where it said am no more eligible, i called up Promotions dept to which they provided me with a shocker of a reply. They said that since mine is a month to month service, i can in no matter get the 300$ card as that is only for 2 yr contract holders. (I later on spoke to a customer rep and he said there is no such limitation as mine was fiber ready and so the 300$ visa with no contract was possible). So not sure why the promotions deptt fooled me there.
    Customer Rep to whom i spoke with later on, initially was hell rude when he straightaway said he cant do anything about it now, the 300$ visa card is gone now). I felt extremely terrible at this moment of having opted for Verizon. Later on after enough pestering he told me that he will raise a request to investigate on the matter but said that its highly unlikely anything positive will happen now.
    The only condition for not getting the 300$ card was that if after 60 0r 90 days of service, if any payment is due, the reward will not be provided. To this, i have always paid my bill weeks in advance as this time too.
    Now i have a simple request here. I was promised a 300$ Visa card in the beginning on a Triple Play and now when the time came to actually provide the customer with one, Verizon has tried to dupe me of something which i am rightfully the beneficiary. Request you to escalate this issue and get it resolved ASAP. I need my promised money back, as simple as that.
    Kindly help.
    Yours truly.

    I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

  • Expiration of Reward points and status change from elite status how does this happen?

    My rewards point have expired and my elite status has changed. How does this happen?

    Good morning John30csx, and welcome to the Best Buy forum,
    I can understand questioning why your account status may have been downgraded.  To have retained Elite status, you would need to have spent $1500 on eligible BestBuy.com and Best Buy store purchases during the 2013 calendar year.  If you did not spend at least $1500 by 12/31/2013, then your account status would have been downgraded sometime in February.
    From what I can see after looking over your My Best Buy account, you had a $20 certificate that expired in September 2013.  Prior to some program changes that went into effect last year, a certificate would have expired 90 days (180 days for Premier Silver/Elite Plus members) after it was originally issued.  Once a certificate has officially expired, we are unable to issue a new one.
    With that all being said, please feel free to send me a private message if you perhaps have any additional questions about the My Best Buy program or your account.  A private message can be sent by clicking on the blue button located within my signature.
    How to Keep Your Account Active
    Thank you for reaching out to us!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • WEB UI Status profile TPM transfer to APO

    Hi,
    We try to upgrade our CRM system from 4.0 to 5.2 at a customer. Now, the following problem came up with the transfer of promotions to APO;
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    When we created a promotion and put the status to Unconfirmed (which in CRM 4.0 transfers the promotion to APO) and save, the necessary Bdoc’s are created and said to be fully processed. When you look in the error log for Bdoc Type MKTPL_MKTELEM, click on error and long text, it says that the promotion does not have a status which permits to be transferred to APO.
    (Error message from SAP: BDOC status does not allow transfer to APO; Message no. CRM_MKTPL_APO_INT110 Diagnosis: The promotion has a status which does not allow it to be transferred to APO. Procedure: Check the status settings and either change the settings to allow the transfer to APO or change the status.
    In customizing however, we have defined that for user status Unconfirmed (E0004) the business transaction CAPO is allowed. The same applies for status Released. Both statuses we have tested.
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    I hope someone can help me out. Points will be rewarded if we are helped, because we are dealing with a show stopper here!
    Best regards,
    Simone Schuitemaker

    Hi Simone,
    I am posting this replay just for other people:
    In this case the transfer was failing because of two active implementations of BAdI  CRM_MKTPL_APO_INT. There should be at most one active implementation for any BAdI.
    Best regards,
    Mira

  • Regarding Updating Purchase order status

    Hi,
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    and i want to update user status in purchase order could any one tell me the function module or bapi for updating the user status in purchase order.
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    Points will be rewarded for helpfull answer..

    Robert,
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  • Sales order status

    The sales order is showing up in our custom report for open sales orders. The order Reqtyp in procurement is a KE instead of a KSV. There is no production order that I can link it to because that what KE does as far as my understanding is. Can some explain to me why this shows up in the open order report even though all the statuses are complete.
    Is there anything else that might cause it show up.
    Points will be awarded.
    Edited by: saad A on Apr 9, 2008 8:03 PM

    Hi saad
    You stratergy group in MMR is 20 (Make to Order) and thats the reason the requirement type is coming as KE. Now check the item category it should come as TAK , so i think you have not maintained item category group as 0001 that is why it is coming as TAN
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    Regards
    Srinath
    Edited by: sri nath on Apr 9, 2008 9:49 PM

  • Invoice Payment status in SRM Browser

    Dear SRMers,
    System Information: SRM 4.0, R/3 4.6 c
    We have a situation where users want to see the invoice payment status in the SRM browser. We have not implemented the Invoice module in SRM and invoices are posted and updated in R/3.
    Please suggest what is the best way to accomplish displaying the invoice payment status in SRM browser preferrably in the shopping cart header or in the follow on documents area with less custom work ? Any ideas are welcome.
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    Hi,
       As explained in one of my previous thread,running the report "BBP_IV_UPDATE_PAYMENT_STATUS" does not update the status in SRM .So for this there will be a lot of std modifictaions required to update the status in the SRM browser(SC history/follow on docs) i.e. ITS template as well as the std includes.
    BR,
    Disha.
    Pls reward points for useful answers.

  • Sales Order - Returns change the sales order item delivery status

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    Karan

  • Status change for Delivery

    HI
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    Sateesh.Kandula

  • ALV Report - Field Overflow message in status Bar

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    Eswar
    Note: Reward if you find the info useful.

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    reward points if usefull
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