Rewards card never came, second time that Verizon has not fulfilled its promise.

When I first had FIOS installed I was promised a $300 Best Buy giftcard. It never came.
Several years later I moved and re-signed up for FIOS at my new location. Was promised a $200 Visa gift card. Not surprisingly, I was scammed again.
It has been 6 months since I moved here, and I have paid my bills on time. Shameful.
Is there any way to get a response from Verizon about this? I emailed my Mid-Atlantic representative at [email protected] and received NO response.

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.

As I'm certain many others who bought this phone are, I am increasingly irritated that Verizon has not released the Windows 8.1 update.
When will it be release? Early 2015 is not an acceptable answer.

"Early 2015" is the best answer you are going to get. I suggest that it is less stressful to accept what is rather than reject it. Taking the stance of "not acceptable" for something like this does nothing but disturb your peace of mind.
Really though, to me it is very good news in the sense that we now know we WILL eventually be getting 8.1, Cyan, and Denim. Verizon has made no official statement at all about this. Now we have Joe Belfiore specifically telling us MS is working with Verizon to get the update out and it will come for the ICON. Not as informative as we would like, but much better than what we had before!

I don't know the answers to my security questions, I always put in the 2 answers that make sense but this is the second time that Apple has made me give security questions and I'm very upset that I've had to complain twice now!

It wouldn't bother me if this was the first time, but it's not. I don't know if I supplied an emergency email or not, if I did I have no idea what it would be. It might even be my dad's and talking to him about this would be a nightmare. The first time this happened I just sent an email explaining what was going on and then they made it so I didn't need to supply a security question to use my iPhone but now it's making me supply one for my iPod, even though it's older than my phone and I've never had to supply one before on that device. It'd be nice if I could have the security questions emailed to my actual email instead of some other bogus email that I have forgotten about. Sorry this isn't the most polite complaint, but I'm pretty frustrated and would like an answer that doesn't involve call apple. I think I have social anxiety because I'm not all that great talking to strangers, even if it's on the phone.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can get a clue to what it is, and potentially use it, by going to https://appleid.apple.com/ and clicking 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have, or don't want to use, your rescue email address (you won't be able to add/change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset (which will be by phone as they need to verify your id - we are fellow users here on these forums).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add/change rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I have an SIII and will be traveling out of the country. Do I need to get a micro SIM card ? (I was told that Verizon has them for free but it needs to be set up and there was a charge for this.

I have a Samsung SIII and will be traveling out of the country. Do I need to get a micro SIM card instaslled for international ? I was told Verizon has them free for customers but that it needs to be "sert up". Also, are there alternatives to going through the verizon data plan (which is very expensive.
Thanks

Your phone already has a micro SIM card in the device so it can connect to the VZW network. You will need an international plan from VZW if you intend to use that SIM card. Otherwise you can get a new SIM card from the local carrier and setup the phone for global use with a separate APN with that carrier's specific information.

HT1349 I'm having problems downloading apps to my iPad using wifi at a McDonalds. The apps all stay in a"waiting" mode. I can't delete them or get them to install. This is the second time that this has happened. Advice?

I am having problems downloading apps while using wifi in a public setting. The apps will show up on my screen and say "waiting". They will not install. I can't even delete them from my screen. This has happened before and I had to reset my iPad to factory settings. I hope I don't have to do this again. Any advice?

Well, typically one of the fixes that I would suggest is to try to delete the waiting icons. WIFi in a public places like McDonalds, Starbucks, B&N, etc. is not the greatest and I would avoid those places for downloading and updating apps. But I do realize that not everybody has access to Wifi in their homes.
These are all things that have worked at one time or another for other users. Hopefull one of them will work for you. Just ignore whatever does not apply or anything that you have already tried.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

I Think It's Time That Verizon Opens Up Testing Of Updates & Firmware To The Windows Phone Community!!!

Waiting for Verizon to release updates on a reasonable time table has become a complete failure. If you only have a couple technicians in house testing the 4-5 devices you only carry and it takes this long, there's a problem with your technicians.
If you don't want to allocate the time, money and resources to a platform that your sales reps never push or even mention in stores, or on your website or over the phone, I think it's time to either drop the line completely or turn to the Windows Phone Community to do your job for you.
I think it's time that Verizon takes a queue from Microsoft and opens up testing of updates and firmware to any and all Windows Phone Users that want to help the cause and better support the platform in the process. You can have your legal department draft up a clause that releases Verizon of any liability if a user opts to test updates or firmware.
What else better than to have the Community help in the cause (in masses) over the limited few technicians you have in house testing out the updates and firmware. You will get all the feedback you will need to make a proper decision as to push the updates or firmware or go back to Microsoft and make fixes to any/all bugs that are found.
In a technological age we live in, to not take advantage of a community of users who would be more than willing to test out products, goods, services, you are just shooting yourself in the foot.
If you look at the numbers of how many users signed up to be part of Microsoft's Developer Preview app, you will see that there are millions of users willing to take the risk in order to help the cause while being a part of the testing process, making the platform better in the long run.
It's time for change, it's time to embrace the community, it's time to respond at let the community know one way or another if we are going to get updates and firmware in a timely manner... and not just one update or firmware in a year cycle.
Windows (9) is going to be released to the general public as Technical Preview on September 30, and you can guarantee that millions of users are going to download the OS and test it out and submit feedback via the OS and Microsoft's Community Forum in order to make it a success... So why don't you Verizon do the same and open up beta testing of updates and firmware to the Windows Phone Community here!!!
Think about it, take a poll... but do something, one way or another... It's time to stop keeping us paying customers in the dark regarding updates and firmware that improves the experience, enhances our devices and provides the security that we need for our phones. If you take good care of us, we will continue to be customers, renew our contracts or even sign up for Verizon Edge Accounts.
But if you keep us in the dark, you can guarantee that you will get customers leaving when there contracts are up because Windows Phone Users are loyal to Windows Phone... PERIOD!!!
Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts. I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.

[Quote]
Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts. I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.
[/Quote]
Well I found nothing wrong in your post. So why even make a statement like the quote I included?
Once more I am a retired government employee. So I have the time to post. Or has my rights been taken away to voice an opinion?
Your posts was great you were not whining about your rights to file complaints to the FCC or FTC etc. One of the best I have read.
And I am not trying to sway you from your phone choice. If you looked at my avitar it shows apple iphones. But I use and have used androids and not Windows phones.
However your numbers of windows phone users all leaving over the issue is miniscule in the number of users of Android and iOS devices.
I have written many times I wish all the devices get updated like iOS devices do. But at present that is not happening
No bashing, no adversarial post just a little common sense is all I use.
And again your post was great.
Good Luck

Bock my credit card for the second time.

Good Morning. I'have problems again with my credit again. Is the second time that ALL my credit cards are not accepted by iTunes and they are operative with funds and credits . I would very much appreciate an explanation to this matter.
Kind regards
Martin Gaing

We are fellow users here on these user-to-user forums, we won't know why your credit cards are blocked.
The cards are registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, they were issued by banks in your country and you are currently in that country ? If they are, and it's not your card issuers that are declining their use with iTunes, then you could try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me? The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
Jeannie
7024503288
[email protected]

Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

I feel that Verizon has conducted and treated a long time customer just to make a few dollars. I added a hotspot feature on my Iphone and its called a plan change. I wanted 1 gig and ended up with 4 gigs. If 1 gig was not available I was not informed. Plu

I feel that Verizon has conducted and treated a long time customer in a predatory manner just to make a few dollars. I added a hotspot feature on my Iphone and its called a plan change. I wanted 1 gig and ended up with 4 gigs. If 1 gig was not available I was not informed. Plus the charge for the convertion to a new plan. I called today and I cancelled the plan so I 'm being charged another fee for the plan change. I have really enjoyed working with Verizon but I will have to start looking for another provider.

veldigar wrote:
... I was clear that I was not interested in the Edge plan if I could not get the upgrade pricing. Several times I made this clear.
Then the employees, and you, don't understand EDGE. It's not a service plan, it's a PAYMENT option to pay the full price of the phone in installments, and have no "contract" or obligation to stay with Verizon once the phone is paid for, which you can do at any time. So if you were trying to get discounted pricing, and the reps were talking EDGE, you were talking at cross purposes....
In order to get the upgrade pricing, you need to sign a contract for 2 years of service, and agree to an ETF if you leave Verizon before the two years.

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287)

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had to replace my hard drive twice in my power mac g5. Luckily, I had the foresight to install a backup drive the second time around. Has anybody had HD problems? Is it the Power Mac or I just lucked out on some bad drives.

I had to replace my hard drive twice in my power mac g5. Luckily, I had the foresight to install a backup drive the second time around. Has anybody had HD problems? Is it the Power Mac or I just lucked out on some bad drives.

Hi Leon,
There are many well known G5 problems, but being hard on Hard Drives is not one of them.
How old & what brand/model drives were they?

Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work w

Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work with all our tools work quickly and efficiently, I guess I understand.
We await your response .
Thank you very much .

This is a user to user forum with "some" Adobe staff participation, make requests at this link
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

My iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

my iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

Hi cosmoph1,
If you are having issues with your iPhone not recognizing the installed SIM, you may find the following article helpful:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Regards,
- Brenden

Rewards card never came, second time that Verizon has not fulfilled its promise.

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