RF guns had a error message

Hi Guys
Whenever RF guns had a error message (e: verrouillage OT) as the users wanted to scan the TOs numbers.
we must login in SAP individually with every user id in order to interrupt (Kill) the opened Session on the scanner(RF Gun)
Then one could start the connection again and further work on it.
is there any possiblity to solve this problem:?(Without entering to SAP)
Thanks in advance
SAP MM

LM01

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