Ridiculously slow DSL

constantly very slow DSL, esp with my wireless items...so wasted almost $100 buying cat5e cables to reach these items and still horrible connection. Speedtest just run shows 1.69mbps download and .58 upload speeds while using the cat5e cable, yet I am paying for 3-7mbps. I NEVER get better than maybe 2.5 to 2.8, have constant buffering issues when trying to stream even little video clips. what is the problem and when will something be done about this poor service? guess I might as well return all these cables since they have not helped at all...

yea, take the cable back. That's not your problem. I've been having exceptionally slow speeds in past couple of days with intermittent connection drops and from what i'm seeing on the posts I'm not the only one. I've been with Verizon since they first offered broadband and only once was it trouble with the copper to the house (neighbor cut the line). Excluding a fault with the copper inside your home (low probability unless you've futzing around wit it) or the copper from your home to the pole, or the copper from the pole to the central office (higher probability if they have been futzing around with it or of course an act of God) the problem is at their end. I've been through the merry go round with their tech folk 99% of which are reading off a script, no real help there. The only way to get resolution is to be patient and hope it resolves itself, not the best option considering you're paying for a level of service. The alternative is to be persistent and keep opening tickets. Always insist on speak to a supervisor, threaten to go elsewhere (if that's an option). The operative word is persistence. Here's usually how it goes-- you are rolling along with satisfactory service (that's relative, not going there) and now your service has turned to crap. You call V and they do a line check and say that it's fine. What does that tell you, it's at their end but won't fess up to it. You did something to your configuration, it's your fault. They'll walk you through a script checking this and checking that. Must be your router, (a favorite) so they'll offer to sell you a new one. If you're lucky they'll give you a free one to appease you for the moment. And each time you call them it's the same merry go round. That's why you need to speak to someone higher up the chain preferably a tech supervisor. Those below are clueless. My OS is Linux and I run a wrt router so I'm familiar with the equipment on my end (BTW - they can't help you unless you're on Windows, i'm not a Mac user so I don't know what the deal is there). When nothing can be done for you remotely they schedule to have a lineman come out. A real nightmare for those of us who have real 9-5 jobs. Again, the trick is persistence, that's all you have if it's just you. When the fault affects a geographic area (say section of NYC) they are more inclined to remedy the problem. Hang in there, good luck.

Similar Messages

HT1577 how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a 5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:1

how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a >5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:10pm. Not good enough.

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

Hi, I upgraded from iOS 5.1.1, to iOS 6, and it's ridiculously slow, I can't sync to my computer, (manually manage music), and all of my photos were gone. How can I get my photos back? It says restoring photos, but it's said that for two days now!

Hi, I upgraded from iOS 5.1.1, to iOS 6, and it's ridiculously slow, I can't sync to my computer, (manually manage music), and all of my photos were gone. How can I get my photos back? It says restoring photos, but it's said that for two days now!

It just does't sync. I connect it to itunes, but nothing happens. Where it says how much space I have, it's just on ebig bar that says other. I can play my music on itunes, but not when i unplug it.
All of my photos were gone, i took and saved them with my ipod.
The photo app is saying restoring.
What should i do?

Super Slow DSL Speeds

I have been without internet for a week. Verizon finally fixed the problem yesterday afternoon and my internet service was restored but now I have super slow DSL speeds. 0.36 dowload & 0.54upload.
I am tired of calling tech support and being told to reboot my computer, modem, yadda yadda. There is something else going on here and need to figure out if it is with the modem itself or the line. All the line tests the tech support people have done come back normal.
The modem is reporting the OAM ping test as failing in Far End F4 Loop Back Count & Near End F4 Loop Back Count. No idea what that means.....
The speed from the modem itself is listed as:
Speed(Down/Up):
416 / 640 Kbps
I've done ipconfig flush dns, ipconfig release, ipconfig renew, etc etc. In home agent is reporting a problem with the dsl signal and just instructs me to reset the modem which does not help.
The modem is old, GT704WG from verizon. I am thinking about going out and buying a new one but don't want to do that if it is not going to fix the problem. It just seems odd that last week internet speed was fine and now it is slow as hell.
I had no internet or phone this week which they are claiming it was due to a line being pinched when my house was re-stuccod in December(granted internet and phone worked fine up until last Sunday). Verizon went under the house and fixed the line, phone & internet came back on. When I logged onto the browser I was prompted to activate my verizon service( I guess because it had been out for a week). Did that, got onto websites but connection is extermely slow and I am at my wits end.
I've spent more time on the phone this week with the unhelpful verizon people then I spend all year talking to my relatives and I really don't want to call them back and sit on the phone for another 45 min to an hour.
Anything I can do to diagnose and possibly fix this?

I appreciate you taking the time to answer my post, however your tools do nothing to tell me what is going on nor am I going to schedule yet another repair.
This past week when I had a "repair" scheduled, I was told they would be out on wednesday to fix our problem. No time frame was given for when this repair would take place. My retired father waited at the house the entire day only to have the repair man show up at 4:30pm who told us it was too late in the day to wait 5 min for us to move some boxes out of the closet that were over our crawl space so he could go under the house and fix the damaged wire. Instead he ran a long phone line from our box to our kitchen phone, told us this was a temporary solution and that if we called the repair center in the morning someone would come out in the morning and fix it.
We called in the morning, only again to be given no time frame for the repair. My father again waited all day, this time no one showed up. Even after he called 3 x's that day trying to get information on when the tech would be there....
Finally on Friday after spending another entire day waiting for a repair man did one show up around 3 in the afternoon one did, he went under the house and fixed the wire and our phone service was finally restored after 4 days. The dsl finally came back on albeit at a super slow speed as I am experiencing now.
Right now I am currently calling around to get rate quotes from other providers for our phone, internet, tv, & wireless. My experience with your "customer support" has soured me to verizon even though I have been with you guys for 10 plus years. I don't want to spend one more day waiting for repair man who may or may not show up. I don't want to spend another hour to hour and a half on the phone with some man in India who is just going to ask me to reboot my pc and modem over and over again and run a "line test" which is the same thing your automated phone service asks you to do as well.
Your company just doesn't get it when it comes to customer service. I pay my bill every month on time and in the 10 plus years I've been with you this is one of three times I've called for support. Each time I've had a horrible experience and the only thing that has kept me with you is that most of the time the service works as it should. I have heard FIOS is relatively trouble free, at least in my neighborhood, which is the only reason I am still considering the upgrade but if I do find a more reasonable deal with a company that has a better record for customer service I will be cancelling my order. I have a few weeks left to decide. It's unfortunate too because there are some nice folks that work at verizon but your company philosophy towards customer service has changed the bigger you've gottena and you've lost touch with what your customer's need from you.

I've had it with slow DSL

Today I don't have email--I can't send or receive to my home computer. Things are working fine from the Verizon internet mail site. I've been a Verizon customer for over 12 years and the DSL speed is horrible--barely get 1.1 mbps downloading.
No Fios here and they don't offer anything faster than the "Enhanced" plan which is pathetically slow. So I'm going to try cable out and dump Verizon. I have an AT&T cell plan and never use my landline.
Verizon just doesn't offer modern service and they don't seem to care. And I live in Los Angeles County! Calls over the years to service have never fixed the speed issue and I never get the performance that I'm paying for. Enhanced is supposed to be up to 3.0 mbps but I've NEVER seen speeds even remotely near that.
I've waited for years for Verizon to upgrade the old phone lines here. Well I'm finished waiting. I'll try cable since even slow cable should be better than this SLOW DSL.

I'm in Baltimore and there is no Fios. Talk about sick of the slow DSL. That's an understatement. I am stuck with using my Smartphone to connect to the internet. So much so.. that in a few days I've used the data plan I have up to 95%. I am sick of Verizon.
Last month, in order to get on the internet, I ran out of data on my smartphone. I'm going to switch to Sprint, give up my contract with Verizon, cancel the DSL, and just use my phone to get online.

After installing Yosemite on my MacBook Retina, (including the 10.10.1 update), my wifi connection has basically disappeared. When it does work, it is ridiculously slow. Any tips?

After installing Yosemite on my MacBook Retina, (including the 10.10.1 update), my wifi connection has basically disappeared. When it does work, it is ridiculously slow. Any tips?

Wi-FI connection drops
Wi-Fi Problems in OS X Yosemite
Wi-Fi Problems in OS X Yosemite (2)
Wireless Diagnostics
Also try turning off Bluetooth.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)

Ridiculously slow performance with WRT320N

Hello all. My name is Ben Herrmann. I'm running a Windows 7 64 Bit machine and am using a Motorola cable modem. I have the WRT320N wireless router attached. My PC is connected via ethernet cable to the machine - but the other two laptops are connected via wireless to the router.
Normally, my connection speed when connected to the Motorola modem ranges anywhere from 15,000 to 21,000 kbps. I have North Carolina Road Runner service Turbo Boost and just with that setup my download speeds are awesome.
However, with the WRT320N router attached, my internet and download speeds have screeched to a whoppingly slow 978 to 1100 kbps. I realized that adding a router may slow things down a bit - but not by this shocking level.
What am I doing wrong? I set up everything the way it was supposed to be. I even installed the the LinkSys Easy Advisor software. The Cable company can't help me because on their end, things are coming to me at high speed. So it's obviously the router.
How do I install firmware (if it needs it)? How do I determine what my current firmware is? Lots of questions here - but short of an answer, I'm just ready to "can" this router and go out and look for something better.
Thanks in advance...
Ben Herrmann

Well, I took a chance and contacted LinkSys tech support. But this guy was extraordinary.
Prior to contacting tech support, my download speeds with the router attach ranged between 512 and 950 kbps - a ridiculously slow speed considering I'm on a high speed cable network. But after he was finished messing with my settings (he took control of my PC), he got my download speeds up to 22,000 - 25,000 kbps - the same speed I was getting if I just had my cable modem (and no router).
So I'm very, very appreciative to his support and I never envisioned getting these types of speeds with a router attached.
Ben
(Mod Note: Edited due to non-compliance of forum guidelines.)
Message Edited by iamgiantherockstar on 02-15-2010 09:41 AM

Slow DSL speed

Hi,
I've had a problem with slow DSL for over a year. Now it's become even worse. My computer is connected to the internet directly through a modem (I had to disconnect my router a long time ago, because of the speed), which is Westell 2110, B90-210015-04 (rev.F software). I ran a diagnostic for the modem, and this is what I got (sorry I coudn't insert a picture directly):
http://s180.photobucket.com/albums/x110/Brimruk_91/?action=view&current=1212.jpg
FEC Errors numbers are growing with time. My understanding is that the Noise Margin number also doesn't look so good. And I am not even talking about the Data Rate.
Considering these test results, as well as the fact, that on a rainy day my Internet speed is close to zero, I am blaming all of this on Verizon. Of course, I've called their Customer Service and got the typical advice about checking my computer for viruses and trojans (my computer runs McAfee soft and is updated regularly), and resetting the modem (didn't help at all).
Now, a Verizon tech is coming to my house Tuesday morning. Any suggestions on how can I prove to him that the slow Internet speed is not a problem on MY end of the line, but theirs?
Thank you!

Read the tips at
http://www22.verizon.com/ResidentialHelp/HighSpeed
/Troubleshooting/Connection+Issues/QuestionsOne/88005.htm
One of more of those things, could be why your issue is happening in the first place.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Slow DSL since Fios comes to town

I've seen lots of complaints about slow DSL.
My DSL was always fine. No problems.
Then FIOS came to town. Suddenly, DSL is a drag. Lot's of internet lag. Esspecially in the evening hours.
Again, this was never a problem until FIOS
I smell corporate greed and it stinks. I would never buy FIOS just because of this LAME Verizon business practice!!

Please perform trace route, as many times as you need to, and post them.
For example if on Windows XP..
a) Go to Start -> Run.
b) Type in cmd and press enter.
c) Type in tracert and then the IP Address or domain name that you want to trace route to, and press enter.
google.com for example of a domain name.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Slow DSL after midnight

DSL slows after midnight because businesses is sending information.
All cash registers in stores are really computers.
If it is a grocery store they dump the store computer to the District computer who separates cash from items sold.
The cash information goes to National Headquarters. Items sold goes to Warehouse for restocking stores.
Banks are receiving and sending checks, debits, and funds transfers.
Social Security is sent to banks.
The BOTTOM LINE is there is a limit to how much time you have to use you computer because everyone is time sharing the network.
File transfer on your computer is measured in seconds kilobytes/SECOND or whatever.
The smaller the part of a second you are sending, the lower the KGB/second.
The internet has exploded faster than companies can lay cables or build microwave towers.
Some companies over book, just like the airlines.
Hope this helps people who can not find a technical cause to the slow DSL.
My DSL runs for 6 bytes/second to 64kbs I have very selodom seen over 100kb.

I'm kind of wondering, where did you get this info from? If I'm not mistaken a lot of the data Grocery Stores and other commercial locations tend to use can be sent over dial-up normally within a few minutes in bulk using compression. DSL should never get loaded down that much after midnight due to businesses pushing out information (which is probably done real-time anyways, though I don't know this for sure). A bunch of businesses I would also imagine would also be on T1/Fractional T1 lines, which by the way aren't very fast compared to the backbones coming in.
Generally after Midnight is the maintenance period for Verizon in my area. Once in a blue moon I can catch them performing work on the network as the DSL tends to act irregularly, but it definitely isn't a case of the backbone being saturated.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Ridiculously Slow Performance when Movie Scoring - brand new macbook

Hello there guys ! Sorry for my bad english, i will try to do my best.
The title almost says it all. I have a brand new Intel Core Duo Macbook (White, 2ghz, 512 ram, I haven't added any extra ram or anything).
The machine is blazing fast, I am really loving the experience. But when it comes to using a feature I would love to use everyday, it disappointed me. The movie score feature in Garage Band 3. So, I create a very simple movie in iMovie HD 6, capturing video from my fireware camera.
It is a very simple video, no soundtracks, just the original sound that came with the camcorder footage. No stills, reverse, slow-motion, effects or anything. Plain video with sound, just the way it came from the camcorder.
The problem is when creating a movie scoring project with that footage in garageband 3 , the performance is RIDICULOUSLY SLOW. I mean, I press space and the movie strats playing after 1,5 seconds, and the video is halting every other second. It is so laggy that when i press space again to stop the video, the motion continues for another 1,5 seconds until it pauses.
There's absolutely no way to do any work in conditions like that. And the strange thing is that when using garage band to do other stuff, or when working in iMovie with that same movie there's no lag at all. I have even edited 30 minute long videos with effects and soundtracks in iMovie and it was blazing fast, no lag, no halting.
But in Garagaband even the simplest of all videos gets this ultra-slow performance, and it makes me wonder why.
- I have tried desabling recording on the audio track in garageband. I have tried to lock the track. I have done all the steps in the optimizing garage band performance in the help. I don't have firevault activated.
Any help ? Does anyone have a macbook just like mine that is able of doing moving scoring ? Because EVERYTHING ELSE is ultra fast, including video and audio editing, but when movie scoring it *****.
Apple Macbook 13inch 2.0ghz Core Duo 512 60GB White SuperDrive Mac OS X (10.4.7)

Ha! It's funny really - you say it all yourself; no extra ram, it doesn't come with enough to run Pro Apps and when you start to use the Scoring feature you are accessing two different functions - playing movies and music tracks - movies are always a stress unless they are very small and the Right Codec - so first up - what format is your movie? Do you have Quicktime Pro? if the answer is No - get it, it's not expensive and it gives your machine many extra abilities - you can then convert your footage to something easy to play.
How many tracks are you working with?
Get more RAM - MacIntel or MacPro needs 4-6 gigs to multi-task happily - with only the base load of RAM it can't.
I have a DP 2 Ghz G5, no where near as fast as yours but I have 4.5 GBs of RAM and a fast graphics card with 512Mbs VRAM - this means Motion and FCP can fly.
We are about to get a MacPro 2.66 Dual with 6 GBs RAM, essential.
Hope this helps.

ITunes is ridiculously slow. What gives?

I just bought a new computer, doubled my storage and RAM, Windows 8. Now, iTunes is ridiculously slow. What gives?

I can only add my XPS M1530 to the list of computers having the problem. I have seen posts back to the beginning of the year, so I suspect it is a problem Apple isn't interested in and it is likely a problem with their DirectX or other video routines gone bad.
Maybe they'll consider taking this as a formal bug and getting it fixed, because coverflow ***** as is while it is dreamy on the iPhone.

Slow DSL WiFi

I have thought about getting my parents a iPod Touch so they can listen to radio programs over WiFi. They use a slow DSL line. I would like to know how this would work with the radio apps. Do the apps buffer the feed to take the speed of the WiFi? Thanks.

Why don't you test their streaming speed next time you visit them. It's hard to predict whether they are going to have a problem without know the details of their connection.

Slow DSL I was beginning to think I was the only one.

Slow DSL I was beginning to think I was the only one.
Sun, 19 May 2013
8:58:13 AM
Your Speed Result: Los Angles
Download Speed: 824 kbps (103 KB/sec transfer rate)
Upload Speed: 651 kbps (81.4 KB/sec transfer rate)\
I also found it interesting that when help is offered it’s “Please keep all correspondence regarding your issue in the private support portal.”
Are we really to believe the majority of our speed issues are individual issues, not a companywide issues?

news-europe.giganews.com
traceroute to 98.119.xx.x (98.119.xx.x), 30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 32 ms 32 ms 32 ms
2 te7-8.ccr01.ams05.atlas.cogentco.com (149.11.104.17) 0 ms 0 ms 0 ms
3 te0-3-0-6.ccr21.ams03.atlas.cogentco.com (130.117.1.81) 0 ms te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 0 ms te0-3-0-6.ccr21.ams03.atlas.cogentco.com (130.117.1.81) 0 ms
4 te0-2-0-6.mpd21.lon13.atlas.cogentco.com (154.54.38.50) 8 ms multi-use.cogentco.com (154.54.37.82) 8 ms te0-3-0-0.mpd21.lon13.atlas.cogentco.com (130.117.2.81) 8 ms
5 te0-3-0-4.ccr21.bos01.atlas.cogentco.com (154.54.30.129) 78 ms 78 ms 78 ms
6 te0-3-0-2.ccr21.jfk02.atlas.cogentco.com (154.54.44.45) 81 ms te0-7-0-18.ccr21.jfk02.atlas.cogentco.com (154.54.25.113) 83 ms te0-7-0-3.ccr21.jfk02.atlas.cogentco.com (154.54.44.37) 84 ms

MBP 2011 ridiculously slow after installing Yosemite

Installed Yosemite last Friday night and it's ridiculously slow. I click on the Safari icon and it took more than 4 minutes to open... If I try to open a new tab, it tells me that it's not Responding. Before the upgrade, it took 2-3 seconds to open Safari/etc. I opened a Terminal window and don't see that it's encrypting the hard drive. Not sure if it's indexing but this is BAD!
Suggestions welcomed!!
JJ

Installed Yosemite last Friday night and it's ridiculously slow. I click on the Safari icon and it took more than 4 minutes to open... If I try to open a new tab, it tells me that it's not Responding. Before the upgrade, it took 2-3 seconds to open Safari/etc. I opened a Terminal window and don't see that it's encrypting the hard drive. Not sure if it's indexing but this is BAD!
Suggestions welcomed!!
JJ

Ridiculously slow DSL

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